Trusted Agent profile

Flick and Son reviews

★★★★★ Excellent

388 reviews across 1 platform

7 High Street, Leiston IP16 4EL

Flick and Son's Leiston office at 7 High Street is rated 4.8 out of 5 across 388 reviews on 1 platform, including 388 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.8 / 5

388

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Flick and Son. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Leiston office, from every platform, shown as written. First names only.

5/5

Google

I would just like to pass on my sincere thanks to Isabella for her amazing responsiveness and support in searching for accommodation. She really went above and beyond to accommodate our needs during a very difficult time and we are truly thankful. M&R

Michael · 19 December 2024

Agent replied · 23 December 2024

Dear Michael, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I would like to thank Laily for finding a very nice flat for me and my partner. I visited a flat before this one and Laily took on board my feedback and contacted me only after she found something that met my expectations. Once I agrred the let, she has accompanied me through the whole process and made it a smooth experience. I would recommend her to anyone who wants to receive a 5 stars service. Thank you :)

Emilio · 27 August 2022

Agent replied · 27 August 2023

Dear Emilio, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

A really nice experience with Fletcher agency. Specially with the property management that was always ready to sort every issues and easy to contact during my all tenancy. But a huge thanks goes definitely to Natalie Manin. She was absolutely a star to sort and manage a really difficult situation that happens during my tenancy showing a huge control of the situation, and a very professional behavior, even when the situation was stressful. Will never stop to say thanks to Natalie. You're my hero!PositiveProfessionalism

Roberto · 22 June 2022

Agent replied · 21 June 2024

Dear Roberto. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I would like to thank Laily for finding a very nice flat for me and my partner. I visited a flat before this one and Laily took on board my feedback and contacted me only after she found something that met my expectations. Once I agrred the let, she has accompanied me through the whole process and made it a smooth experience. I would recommend her to anyone who wants to receive a 5 stars service. Thank you :)

Miloud · 22 June 2022

Agent replied · 21 June 2024

Dear Emilio, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Yasmin Bopp and fletchers have so far been the friendliest estate agency I have used in Chiswick, and helped me find my perfect flat. Thank you to Yasmin who has been very helpful with advice and the team at fletchers. Also my landlord has been very helpful to help get me set up with the move straight away. A great experience overall. Thank you again Yasmin, and the fletchers team, I would recommend them.

Christopher · 27 August 2022

Agent replied · 27 August 2023

Dear Christopher, Thank you for sharing your kind words about Yasmin. Your comments are much appreciated by the Chiswick team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Erica and her diligent team let my property in Chiswick. They are honest, helpful, and knowledgeable about the rental market. They make the whole process of letting easy because the are always available, approachable and pragmatic which minimises the stress usually associated with letting a property.

Charmaine · 13 February 2026

Agent replied · 13 April 2026

Dear Charmaine, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha

5/5

Google

Lara was amazing, helped me and my partner find the right property for us at a price we could afford, went above and beyond to make sure we got the deal we wanted, she’s stayed available to us every step of the way and helped us with any queries to get our contract signed and sorted, thankyou Lara.

Daniel · 3 December 2023

Agent replied · 31 December 2023

Dear Daniel, We really appreciate you taking the time to leave such lovely comments about Lara. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I recently enquired about looking for a potential new property in Chiswick, Yasmin has been so incredibly attentive and helpful! I feel she has gone above and beyond to help and you can tell she is genuinely caring about your circumstances. I am so impressed with this level of customer care and definitely will not be going else where to receive help in property searching. Thank you so much Yasmin! Kind regards, Carina

DIRECTOR · 27 August 2022

Agent replied · 27 August 2023

Dear Carina, Thank you for taking the time to leave a review regarding your experience with Yasmin in our Chiswick office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We registered with several companies during our recent flat hunt and Fletcher’s Chiswick has been by far the best experience. We were looked after by Yasmin who was just fantastic. She listened to what we were looking for and was really pro-active in sending across options. All communication was prompt, and she returned every call. There was never a time we found ourselves having to ‘chase up’. She really went above and beyond our expectations (and our experiences with other companies) and would definitely be the first place we’d get in touch with again next time we look to move.PositiveResponsiveness, Professionalism

Craig · 25 August 2021

Agent replied · 27 August 2023

Dear Craig, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have been using Flechers couple of times for my property search before and always experience excellent customer service. In the most recent search my consultant was Leigh. She was absolutely brilliant, she matched my requirements to available properties and arranged viewings in suitable time for me. I couldn't asked for more.

Ewelina · 30 November 2025

Agent replied · 30 December 2025

Dear Ewelina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Leigh. Please do not hesitate to contact us again. Kind regards, Asha

5/5

Google

Yasmin found us the perfect rental home in Chiswick. She showed us a few places (all on video as we were overseas) and took time to understand our requirements. We were working with a few brokers, Yasmin was the most persistent by far. She captured our needs perfectly and when the right home came up, she helped us and the homeowner come to an agreement. She worked with us through the entire process patiently and pleasantly.PositiveResponsiveness, Quality, Professionalism

Gayatri · 22 June 2021

Agent replied · 21 June 2024

Dear Gayatri, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Working with Fletcher’s has been a such a wonderful experience and Edward was imperative reason that has been the case. He has been phenomenal with helping us to find a flat, easy to communicate and proactive with our needs. I highly recommend everyone to work him, this specific branch and the company.

Darwin · 24 January 2024

Agent replied · 24 March 2024

Dear Darwin, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We worked with Natalie and Ed when finding our flat, and they went above and beyond for us. Through road blocks, they are solutions oriented and always found the time to talk when we had (loads) of questions. We could not be more excited to move into our new flat or more grateful to the two of them for making it happen!

Sarah · 29 April 2023

Agent replied · 27 August 2023

Dear Sarah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Excellent Agents. I worked closely with Natalie Manin in a non-standard business break clause which took some time to finalize due to its complexity and unconventional case. She and her team support me in the viewing (more than once) , selecting the best location, explained every item in the contract (which was time consuming), and having extra requests fulfilled even after an offer has been made. My experience with them is outstanding and I highly recommend working with them. special Thanks to Natalie Manin who was on top of things. also special thanks to Yasmin Bopp who got all my enquirers and supported the viewings. You made my settling journey much simple.

Abdulaziz · 25 May 2020

Agent replied

Dear Abdulaziz, I was delighted to read the comments in relation to our Fletchers Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Our experience with Tina in finding our first home in London was smooth, efficient, professional and polite. With us moving from the U.S., she did a virtual tour for us, answered our questions quickly and pushed the process along quickly. If you find yourself looking for a home, you'll be in wonderful care with Tina. Huge thanks and looking forward to moving in to our new place.

Ramy · 27 August 2022

Agent replied · 27 August 2023

Dear Ramy K, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My move with fletcher has been very easy and smooth ,the staff are professional and they know they job well ,absolutely very happy with everything, and bog thank you to Lily and Isabella they are stars

Zohir · 26 September 2024

Agent replied · 24 October 2024

Dear Zohir, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah

5/5

Google

Amazing properties and will handle any issues that may arise with care. The team are responsive and empathic to the needs of both tenants and landlords . If you are a student or expat in London looking for housings, trust they will take care of your needs and find your dream place. Hans was brilliant and extremely helpful

Yasmeen · 29 May 2023

Agent replied · 27 August 2023

Dear Yasmeen, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We had the pleasure of meeting Beth while viewing a property in Shepard's Bush. Although that property didn't work out she made sure to keep in touch with us. Because of her follow-up we were able to find a property that we absolutely loved in the Chiswick area. Its always nice dealing with someone so professional that takes the time to understand your needs and values you as a client. Thanks so much Beth!PositiveProfessionalism

Jason · 22 June 2021

Agent replied · 21 June 2024

Dear Jason, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Hayley has been superb throughout my tenancy - initially showing me around properties I'd showed an interest in as well as going out of her way to show alternative similar properties and giving advice on the local area. I was new to the area and Hayley ensured she understood the kind of lifestyle I was looking for and recommended really well based on that. Moving in was easy due mainly to the efficiency and professionalism she showed in ensuring I had everything I needed in place and was kept up to date with what I needed to do and by when. Always keen to assist with any questions I have - couldn't recommend highly enough! Mike

Michael · 28 August 2019

Agent replied

Dear Michael, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

4/5

Google

During our search initially we were shown properties which were not what we were looking for. But, once this was understood we were shown much better quality properties. During the process of securing the flat Jade was very helpful when dealing between us and the landlord especially when things were not as we expected when we arrived! There were however a lot of things to fill out and felt like it took a lot of time. Overall we were happy with the process and ended up with a flat we really like!

Natasha · 29 July 2019

Agent replied

Dear Natasha, We are delighted to read that the Fletchers team achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

I have been renting a property from Fletcher Chiswick since 2017. They are very professional and helpful. From day one, they tried to find the perfect place for me. The right price and location, we found it. They also were very empathetic and knew how to listen and understand what were my key requirements in a property. After all this time, I can say I would make business with them again. They know Chiswick extremely well. I must add, when I had any issues that needed to be fixed, even real emergencies, they replied instantly and found a solution. I am very grateful to Beth Jeromson. She quickly addressed the problem I had and didn’t stop until everything was sorted. You don’t come across professionals at this level easily. She coordinated everything that needed to be done and offer herself to communicate between departments and check afterwards if I was all right. I would describe her performance as efficient and professional, compassionate and flexible in her approach. Another lady I had the pleasure to interact with was Agata Madeja. Again... such an amazing professional. Easy to communicate with and helpful. I value getting good value for money and getting things done when needed. But above all, I value the professionals I have to interact with. I believe in long-term relationships in business. I trust this company for their transparency, great arrangements when it has be done and the employees that work there. I would recommend it to everyone looking for a property in Chiswick. They are thorough and honest. Thank you Fletcher’s.

E · 29 July 2019

Agent replied

Dear E Dlhs, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We’ve had so many different issues with our property and land lady. Natalie has been nothing but caring, responsive in a quick and timely manner. Natalie has just done her best to help get us in the right direction with our issues and because of her things are finally being put into motion! Thank you again Natalie! 🫶 …

Shella · 30 March 2023

Agent replied · 27 August 2023

Dear Shella, Thank you for your kind comments regarding Natalie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Popped into the office this morning. The team there were super friendly and helpful in resolving my need!! Thank you

James · 22 June 2026

Agent replied · 22 August 2026

Dear James, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

5/5

Google

10/10 - Daniella is an excellent agent; friendly, communicative, and professional. She has really listened to our preferences and sought out properties that would suit. She’s proactive, honest and knowledgeable.

Naomi · 4 November 2024

Agent replied · 11 November 2024

Dear Naomi, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

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Questions about Flick and Son

How many reviews does Flick and Son have?

Flick and Son's Leiston office has 388 reviews across 1 platform: 388 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Flick and Son's rating?

Flick and Son is rated 4.8 out of 5 across all 388 reviews, and 4.8 out of 5 on Google from 388 reviews, checked 9 October 2026.

Has Flick and Son won any awards?

Yes. In The Trusted Agent 2026 awards: Flick and Son, Leiston won Platinum.

Where is Flick and Son's Leiston office?

Flick and Son, 7 High Street, Leiston IP16 4EL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.