Trusted Agent profile · Leigh On Sea · Essex

Hair and Son Leigh On Sea reviews

3.5

★★★★★ Good

171 reviews across 2 platforms

54 Broadway, Leigh On Sea, Essex, SS9 1AG

Part of Hair and Son, see every office.

Hair and Son's office in Leigh On Sea, Essex, at 54 Broadway, is rated 3.5 out of 5 across 171 reviews on two platforms, including 125 Google reviews rated 3.6.

Google logo

3.6 / 5

125

Reviews on Google

This office

Facebook logo

3.4 / 5

46

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Leigh On Sea office, from every platform, shown as written. First names only.

1/5

Google

The stories I read are astonishing. Very dodgy business and extremely questionable practices. Great they are trending and receiving the bad publicity they deserve.

Jonathan · 16 October 2020

Agent replied

We have no record of who you are. Be aware- we consider this to be a fake review!

5/5

Google

The company has searched for occupiers and arranged lettings for our 40-unit Laurence Industrial Estate in Southend since 2002. Throughout the years, the team has shown an excellent understanding of our requirements; when a vacancy does occur, it is normally filled within a very short space of time. In our experience, their service is the best available in Southend.

CapitalSpace · 23 September 2019

5/5

Google

Dealt with Hayden great service very quick very professional!

Matt · 23 September 2019

1/5

Google

Its such a shame that it only takes one person in a company to spoil a good relationship. I have used hair and son for a number of years and always held them with high regard unfortunatley today there was a conversation with a Charlie Boxall who we found to be rude, unhelpfull and very unprofessional to say the least.

Deva · 8 July 2017

1/5

Google

Very aggressive people and they treat customers with contempt. The are a complete rip off too and a massive headache. Avoid.

JJ · 7 October 2020

Agent replied

We're sorry to hear you feel like this. Please do email us at reception@hairandson.co.uk to discuss your situation in further detail and to enable us to rectify any complaints you have.

5/5

Google

I have had the great fortune of dealing with Simon for many years, for which he offers a First Class Service and can only be described as a true gentleman. He is always extremely charming and he is a delight to deal with. He is amazingly tenacious and could not be more positive and helpful.

David · 23 September 2019

1/5

Google

The management is terrible I am a landlord of a flat and after communicating with them I have received a money claims court process. Do not recommend them and the service of management.

Kemal · 22 April 2023

1/5

Google

Absolute shambles! No communication, already dealing with awkward sellers then hair and sons did not help the situation!

Annabel · 12 October 2020

Agent replied

We’ve just picked up your review, in order for us to look into this can you please let us have a little more information about what has happened. Please email us details at management@hairandson.co.uk and someone will respond asap. Thank you

4/5

Google

In a recent commercial property transaction, I found dealing with Hayden at Hair & Son very straight forward. He always did what he said he would, although sometimes in challenging circumstances. He also went out of his way to give me access or arrange for it when I needed. Thank you.

Phil · 23 September 2019

1/5

Google

Poor service, iv been ringing since past 1 week for a viewing but every time i ring im either transferred to a voice mail or i be put on hold for at least 30 minutes and still no answer, so i have to hang up after getting fed up of waiting..

Nadia · 29 July 2019

5/5

Facebook

Good responsive service with minimal fuss - reliably delivered what they said they would resulting in a smooth stress free process

Mark · 14 February 2018

Agent replied

Thank you. Much appreciated and delighted it all went so well.

1/5

Facebook

Get better staff who know how to deal with people......would never recommend this company to anyone

Polly · 16 January 2020

Agent replied

We're sorry to hear that you are unsatisfied with our service. Could you please provide more detail either by responding here, or by private message, so that we can ask the relevant department to make contact with you to discuss further.

5/5

Google

Comments from John Frost "I can highly recommend all the staff at Hair & Son they are very helpful, in particular I cannot thank enough Simon Smith for his knowledge, attention to detail and professionalism which has made the whole lettings process much easier and manageable."

Matt · 12 October 2019

1/5

Facebook

shocking customer service,would not recommend.

Kerry · 12 June 2021

Agent replied · 30 September 2023

Hello Kerry, we're sorry to hear you feel like you haven't received good service from us. We'd like the opportunity to respond properly to any issues you have; please contact us at the following email address with the details reception@hairandson.co.uk

4/5

Google

I found the whole process relatively pain free, there were a couple of niggling issues but on the whole these werent of Ben or Olivia's making. I would have no problem recommending them to anyone.

Andrew · 12 October 2021

4/5

Google

I found the whole process relatively pain free, there were a couple of niggling issues but on the whole these werent of Ben or Olivia's making. I would have no problem recommending them to anyone.PositiveProfessionalism

Gordon · 25 August 2021

5/5

Google

Excellent Service from Olivia Dedman, letting agent@Hair&Son Expedious service. Expert advice. Great communication from the company. No hassles at all. Olivia continues to provide superb back up advice re rental and appropriate support. Would highly recommend this well established company and staff!

Ken · 23 September 2019

5/5

Google

Rating only, no written review.

Daniel · 14 September 2026

Agent replied · 12 October 2026

Hi Daniel, thank you for your 5* review!

5/5

Google

Great the staff were fantastic.

John · 12 October 2020

Agent replied

Thank you for your review John, we're pleased to hear you received a great service from our staff members!

1/5

Facebook

Absolutely useless company. Happy to take and charge fees but hopeless when you need something from them. Our buyers solicitor required a management pack from them and they charged us £270. Disgusting.

Matt · 25 August 2021

5/5

Google

We have been dealing with the letting Department for many years and have always found the staff to be very professional and helpful. Hair and Son have provided us with an excellent service and would recommend them without hesitation.

Julie · 23 September 2019

5/5

Google

It would seem that the only review we have here is by one of our competitors trying to make mischief! Please post your own reviews here or call any of our offices for personal service. Thank you

Richard · 29 July 2019

5/5

Google

When looking for a unit recently we approached Hair & Son and were very happy with the service they provided. Hayden in particular was extremely knowledgeable and helpful. We would highly recommend this company.

Petrie · 30 July 2020

5/5

Google

I had the pleasure to do business with Ben from Hair and son in Southend. It was all done very professional, always replies to my emails and messages.

Paul · 12 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hair and Son's Google reviewsLeave Hair and Son a review

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