Every review we hold for the Leigh-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom start to finish Gilbert & Rose were superb. Spencer’s enthusiasm is infectious and he made me feel like he really wanted to sell my house himself! He valued it almost £25k higher than two other local agents had and despite my skepticism, assured me he could sell it for that price... he was right, I ended up accepting an offer for £5k higher than that within three days!
Their rates are very competitive compared to other local estate agents - I paid £3,000 + VAT as a fixed fee, which was £2-3k less than their competitors who all quoted me a fee as a percentage of my sale price. I was impressed with the high quality of the photos and Rightmove listing, accurate floor plan and detailed description, again much better than a lot I’ve seen from other local estate agents.
One I’d accepted an offer, I was passed over to Michelle who progressed my sale and she was superb as well, always available and always had the answers to any of my questions. I was only in a short chain but there were a lot of snags and hold ups - Michelle dealt with everything brilliantly and kept me updated every step of the way.
You get a real sense that Perry and Spencer want to change their industry for the better. They’re not your typical estate agents and it was a pleasure dealing with everyone at Gilbert & Rose which is a lot more than I can say for the other agents I’ve had to deal with for my purchase. Little touches like having a mobile number for everyone you deal with, having a fixed fee, access the property file app which lets your track the progress of your purchase/sale all make it a much more straightforward experience.
I also viewed a couple of properties through them and again, was very impressed with the organisation and professionalism shown by the agents I met with. It’s no wonder I’m seeing their signs pop up all over the place!
I’d have no hesitation in recommending Gilbert & Rose and will be doing so to friends and family. I’ll certainly be using them again when the time comes! Thanks guys!
Michael · 7 June 2021
★★★★★ 5/5
GoogleWe bought our first home recently through Ed and Karen at Gilbert and Rose. Very responsive and understanding of all our questions and provided a great, professional service. Wouldn’t look anywhere else when the time comes to move home again.
Lewis · 11 October 2024
★★★★★ 5/5
GoogleThough we decided at this stage not to sell our present property for personal reasons, Gilbert and Rose were extremely helpful up till that point.Their valuer Ryan Reece could not have been more helpful enthusiastic and positive.All appointments were kept on time and a lot of time was spent with us going through issues and getting the property presented properly.I would be very happy to use them in the future.
Chris · 10 October 2022
★★★★★ 5/5
GoogleWe used Gilbert and Rose for the Sale of our property. Ryan was very professional throughout and I would highly recommend.
Becky · 9 November 2022
★★★★★ 5/5
GoogleI would like to leave Ben a review for the outstanding work he does for Gilbert and Rose. We do alot of end of tenancy cleans which are organised through Ben. Professional, reliable and allways a great service working alongside him.
Leah · 11 September 2024
★★★★★ 5/5
GoogleMichelle Birrell, Sales Progressor, was proactive throughout the sale of my property, regularly liaising with my buyer's solicitor and my solicitor, providing me with feedback regarding status of the sale process, which enabled me to further push the process with my solicitor, ultimately leading to completion in 8 weeks, delighting both me and my buyer.
Lesley · 17 December 2023
★★★★★ 5/5
GoogleProfessional dedicated service given at all times. First class communication and advice. Good client/firm relationship Thank you Joby Swan. Definitely recommending this estate agents
Maria · 7 June 2022
★★★★★ 5/5
GoogleThe house buying experience can be very daunting, especially as a first time buyer. Gilbert & Rose made the process seem effortless. Lucy Duncan reassured me at every step and has been a real pleasure to deal with. G&R went above and beyond to help me with queries even after completion. I will definitely be using them for all future house purchases. Thank you so much for all your help and advice.
Ricky · 7 June 2022
★★★★★ 5/5
GoogleA completely different type of agent that genuinely want better for the industry and to collaborate with other agents. Also, keep doing what you're doing guys and we look forward to working alongside you more and more and more in the future.
Chris · 16 August 2024
★★★★★ 5/5
GoogleTruly brilliant service, both Ryan and Charlene where fantastic with supporting us throughout the process of purchasing. I highly recommend using Gilbert & Rose for managing the sell / purchase of your property. I wish you all, all the best in the future
Ash · 26 July 2024
★★★★★ 5/5
GoogleI can see why these guys are getting boards everywhere, love the energy they have. And Michelle is brilliant at getting everyone together to get the deal across the line!
Chris · 7 June 2021
★★★★★ 5/5
GoogleLeanne has gone above and beyond to help us in our buying journey! We really couldn’t recommend her enough! Any questions or queries that we have had have not been an issue and Leanne has done everything to answer them quickly, we have felt updated the whole process and every step along the way has been explained in detail Thankyou Leanne!
Kristie · 25 June 2023
★★★★★ 5/5
GoogleI’ve recently sold my property with Gilbert and Rose. From start to finish, their service was awesome. I’ve never known an estate agent put so much daily effort into selling a property with regular updating and chasing solicitors up until the end. I would definitely recommend them and would certainly use again. What a team. Very impressive!!! 🤩
Karen · 10 September 2023
★★★★★ 5/5
GoogleRyan, Tara, Presley, Megan, Gary and the rest of the Gilbert and Rose team were AMAZING! Such a smooth experience, great support in selling our first home, and constantly keeping us up to date. Couldn't recommend them more! Thank you so much for all your help!
Jessica · 25 May 2024
★★★★★ 5/5
GoogleRyan sold my house over a year ago but now I’m thinking of selling again he’s once again been second to mine responding to my questions and being just overall first class. I’ve dealt with his collegue Ed also and he’s so far uploading his great reputation.
First class agent and first class team
Marcus · 10 December 2023
★★★★★ 5/5
GoogleI have recently exchanged on the purchase of a property through Gilbert & Rose. I can't fault them at all, every interaction throughout the process has been professional and friendly. Charlene managed our purchase and she has worked incredibly hard to keep the purchase moving and work to a tight timescale while always being friendly and helping us with any queries. I would certainly use Gilbert & Rose again!
Sam · 10 September 2022
★★★★★ 5/5
GoogleAfter almost a year of ups and downs Perry finally got us over the finish line!
His tenacity and belief in the process encouraged us to continue with the sale and purchase !
I’m sure many other agents would have ‘thrown in the towel’ well before the final completion!
Would highly recommend !!!
Linda · 29 December 2023
★★★★★ 5/5
GoogleI am extremely grateful to Benjamin for his exceptional support during a difficult time when a rogue agent damaged our flat. His expertise and responsiveness made the complex legal process manageable, empowering us to navigate the situation confidently
Waseem · 29 September 2024
★★★★★ 5/5
GoogleA big thankyou to the team at Gilbert & Rose! Who managed to sell my house in such uncertain times. Ryan (Sellers Agent) pulled out all the stops and went the extra mile in securing me a great offer. Claire (Sales Progressor) kept me well informed from offer to completion, keeping the pressure on the solicitors. Would highly recommend!
Nathan · 18 July 2023
★★★★★ 5/5
TrustpilotGreat Estate Agent!
A big thankyou to the team at Gilbert & Rose! Who managed to sell my house in such uncertain times. Ryan (Sellers Agent) pulled out all the stops and went the extra mile in securing me a great offer. Claire (Sales Progressor) kept me well informed from offer to completion, keeping the pressure on the solicitors. Would highly recommend!
Nathan · 18 July 2023
★★★★★ 5/5
GoogleBest Agents around by far. They are more than just a real estate agent, they hold your property in the palm of their hands until you, they and the buyer are happy with the whole deal!....
As stated above, they are more than an estate agents. Try them and see, I have sold 3 houses and a plot of land through their experience and expertise. Definitely recommend.
Joe · 10 October 2022
★★★★★ 5/5
GoogleG&R were great from start to finish, our chain wasn't straightforward but Lewis and Michelle in particular were instrumental for getting it done! 8/8
Oliver · 2 April 2025
★★★★★ 5/5
GoogleOne particular member of staff gave us an excellent service - going above and beyond to sell our property. Jamie Spalding, you are 5*!
Brian · 2 April 2025
★★★★★ 5/5
GoogleI was already a tenant when Gilbert and Rose took over the managing of the flat. Since then, I've been impressed e.g. whenever I've needed advice or work needs to be carried out, they are always prompt. Also, they come to check the flat every six months i.e. they also look after the landlord's interests. Impressive!
Patrick · 17 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.