Trusted Agent profile · Leicestershire

Cooper Estates Leicestershire reviews

4.6

★★★★★ Excellent

57 reviews across 3 platforms

6 - 8 The Square, Market Harborough, Leicestershire, LE16 7PA

Cooper Estates's office in Leicestershire, at 6 - 8 The Square, is rated 4.6 out of 5 across 57 reviews on three platforms, including 53 Google reviews rated 4.7.

Google logo

4.7 / 5

53

Reviews on Google

This office

Yell logo

2.3 / 5

3

Reviews on Yell

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leicestershire office, from every platform, shown as written. First names only.

5/5

Google

On behalf of my parents I would like to say a big thank you to Cooper Estates for the recent sale of their house. Richard and Matthew were excellent in their communication from beginning to the end of the sale. The company worked tirelessly keeping my parents up to date with the sale as it progressed and gave feedback after each viewing. Coopers have sold four properties for them over the years and they cannot fault their service. Highly recommend.

Lauren · 9 January 2025

Agent replied · 10 January 2025

Hi Lauren Thank you so much for your very kind review, it was a pleasure as always acting for your parents, please give them my regards and I hope they are happy in their new home. kind regards, Richard

5/5

Google

Matthew and his team sold my 2 bedroom town house in Hamilton, Leicester last year. I appreciated the understanding and support given to me by Matthew and his team throughout the process. I could not have chosen better people to help me with the house sale. Thank you to everyone.

Priscilla · 21 July 2025

Agent replied · 12 November 2025

Hi Priscilla, Thank you for your kind review. It was a pleasure to act for you. We hope to see you in Harborough again soon. Kind regards, Matthew and Richard

5/5

Google

We have just sold and completed the sale of our property in 10 weeks from start to finish (and that's literally 10 weeks from the day we instructed Coopers to the day we legally completed our sale). Amazing but true! Admittedly, not having a chain helped (just us and our buyer), but the speed of our sale was never the less massively helped by Coopers introducing the perfect buyer to our home, we had very pro-active solicitors involved and Coopers kept things moving by making sure everyone was regularly updated and focussed on the target completion date (thanks Matthew!). Over the past 15 years, we've moved several times within the Market Harborough area and always used Cooper Estates as our selling agent. We prefer Richard's straight talking and honest advice rather than the 'over pricing' and 'rose-tinted' approach that so many other agents seem to adopt to get your business. Anyone selling at the moment knows it's a tough market so we cannot thank Cooper Estates enough for yet another perfect selling experience.

Matt · 16 December 2023

Agent replied · 13 June 2024

Dear Matt and Dee, Thank you so much for your lovely review and thank you once again for your much valued business, it was, as always, very much appreciated. I do hope you and your family have a lovely Christmas, don't forget to pop in at some point for that coffee! Kind regards Richard

5/5

Google

Very professional, knowledgeable and supportive. My wife and I purchased a shared ownership home through Cooper Estates. A very stressful and odd thing to do, particularly if you're the sort of person who can't help but think of every conceivable detail when it comes to the legalities of a purchase. Matthew was very knowledgeable about shared ownership, bit of a logistical and legal minefield if you're not used to it. There's a lot of regulations and industry requirements that don't apply to normal home purchases and Matthew was a kind guide through it all, ringing often to check we were ok and how things were going. I was particularly impressed by his level of support considering we weren't his client, we were purchasing from his client. Coopers certainly know their stuff and have been nothing but professional and kind throughout this whole experience. I thoroughly recommend them.

Joel · 16 November 2023

Agent replied · 13 June 2024

Dear Joel, Thank you for your kind words, it is greatly appreciated. It's been a pleasure helping you the last few months. I wish you all the best and many happy memories in your new home. Kind regards, Matthew

5/5

Google

After months of no progress with another estate agent, I was recommended Cooper Estate Agents. Honestly, I cannot recommend them highly enough. From the moment I made the switch, the difference was hugely clear. Within just two weeks they had arranged a viewing and secured an offer - and the property was sold! The whole process was smooth and stress free, with excellent communication throughout. The team were professional, respectful, proactive, and genuinely cared about getting the best result. I only wish I’d gone to Cooper from the outset! First class service from start to finish - I can’t thank them enough!

H · 16 September 2025

Agent replied · 9 September 2025

Hi Helen, Thank you for such a lovely review. I'm glad we were able to turn things around for you after the rocky start you had with the other agent. It was a pleasure to act for you. I hope we cross paths again one day. Kind regards, Matthew

5/5

Google

Great Experience ! - just wanted to thank Matt, Richard and the team for what was a surprisingly relaxed but very quick sale. Assured by Matt on the first visit, I put my 'control-freak' self to one side and decided to trust their process …

Force · 16 April 2025

Agent replied · 9 September 2025

Dear Martin thank you so much for your review, we are very grateful for your kind words. We wish you all the very best for the future and please do pop in to the office if … More

5/5

Google

Many thanks to Matthew and his team for making selling a property a friendly experience. Always friendly, prompt and polite, and offered very good advice. I recommend them.

G · 13 October 2025

Agent replied · 12 November 2025

Hi Glenys, Thank you for your lovely words. We all really enjoyed acting for you. I hope you have a great holiday. Kind regards, Matthew

5/5

Google

We have just sold our house through Cooper Estates. We would highly recommend the team. They have very broad experience of the home selling market. Matthew's valuation was very accurate, generating good amount of interest, with offer received within weeks of going to market. He was very professional during valuation and refeained from cheap selling tactics, something we particularly appreciated. Richard's decades of experience were invaluable when navigating complex issues. But it was Megan, who was the star of our show, from start to finish. She did an amazing job to present our family home, with great description. She was always polite and helpful, particularly when it came to legal process, associated with selling our home. Nothing was too much, when it came to moving the process along. We are certain that if it wasn't for Megan, we would still be in the process, rather than post completion, being legally naive, as we are. We would also like to mention great photographer the agency uses. He was meticulous about setting each room, to bring the best out of it. We are positive, it made a difference to interest generated in our home. We are very pleased and grateful. We were returning customers, having had a great experience first time round. This time, it was even more positive

Patricia · 10 August 2025

Agent replied · 9 September 2025

Dear Patricia, Thank you for such a lovely and detailed review. We’re so pleased to hear that you were happy with every step of the journey. Megan worked very hard to keep your chain intact, so she will be delighted to receive such kind feedback. It was a pleasure to act for you again, and we wish you and your family all the very best. Kind regards, Matthew and Richard

5/5

Google

Myself and my partner went into Cooper Estates yesterday to put an offer in for a property and couldn’t be happier with the whole experience! The Level of service and professionalism is something all estate agents should aspire to reach, especially from Richard who was so knowledgeable and approachable. Thank you Cooper Estates for such a hassle free and straight forward experience and thank you Richard for the massive amount of help you provided with purchasing our first property.

Luca · 14 June 2023

Agent replied · 13 June 2024

Hi Luca thank you so much for your kind review. It was great to see you both the other day, I'm looking forward to seeing the house when it's all finished. Kind regards Richard

5/5

Trustpilot

Mr S Pitman was absolutely brilliant

Mr S Pitman was absolutely brilliant. Professional and friendly. Explained everything clearly. We were concerned about how much, what we required would be, but that was a pleasant surprise. Service great. Thank you so much Steve.

Mark · 13 April 2026

5/5

Google

Matthew and Richard are absolutely fantastic at their jobs and were a pleasure to deal with whilst selling our property. There were a couple of hiccups along the way with building regulations and permission and the two of them handled it with empathy and total professionalism. I would definitely use them again if I ever needed to sell again and cannot recommend them enough. Thank you both.

Shelley · 15 March 2024

Agent replied · 13 June 2024

Dear Shelley, Thank you for your kind review. I'd glad we managed to get this sale through to the end for you. We look to forward to acting for you again when the time comes. Kind regards, Matthew

5/5

Google

On behalf of my parents I would like to say a big thank you to Cooper Estates for the recent sale of their house. Richard and Matthew were excellent in their communication from beginning to the end of the sale. …

Laura · 16 April 2025

Agent replied · 16 April 2026

Hi Lauren Thank you so much for your very kind review, it was a pleasure as always acting for your parents, please give them my regards and I hope they are happy in their … More

5/5

Google

I recently sold and bought through Cooper Estates and Matthew went above and beyond to help it all go through smoothly for us - absolutely brilliant. Over the years I have moved a lot and they were without doubt the best Estate Agent I have ever dealt with. Thank you so much 🙏😊

Clare · 12 October 2024

Agent replied · 11 November 2024

Dear Clare, Thank you for such a lovely review. It was an absolute pleasure acting for you. I hope all is going well in the new home so far. Please do pop in and say hello if you're ever passing the office. Kind regards, Matthew

5/5

Google

RIchard and Cerys were both fantastic throughout the process of buying and selling through Cooper Estates. Their effectiveness transcended the competitive fees that they offered, it makes you wonder why you would pay significantly more for other estate agents in the area! We were never left waiting and everything was taken care of, even when it was not expected of them. Secretly there must be an army of people helping in the background to keep on top of it all. Also a big shout out to Paul who photographed the house. The pictures were really great and it made such a difference to our listing compared to some of the photos you normally see on listings. Be prepared for a workout making sure all of the shots are right! Should we move again, we would definitely be using Cooper again and i would recommend anyone to consider them if you are moving home.PositiveResponsiveness, Quality, Professionalism, Value

Jonny · 17 June 2022

Agent replied · 16 June 2024

Jonny, thanks for your kind review, it is very much appreciated. I do hope you and your family are settled in now and enjoying your new home. Kind regards, Cerys and Richard

1/5

Google

Very disappointed in service received. All they care about is the seller and have no interest in the buyer at all. Viewed a property and put an offer in that same day. Which was accepted. Only to be told that they would continue to show around other people and ‘that if we wanted the house we should get the survey done as quickly as possible’. Making us feel panicked and pressured. Which would mean paying for a survey on a house we didn’t even know if we would end up getting, as someone else viewing it after we had our offer accepted might go in at a higher price. We were told the other lady interested in the property was the preferred buyer as she already had money in the bank. Made us feel completely worthless. We have since pulled out of buying this property purely based on the service. Stay well clear if you are a buyer.

Sophie · 27 August 2024

5/5

Google

First class service. That is what we received from Richard and Cerys. This was by no means an easy sale. With obstacles all the way through to completion our sale would not have got over the line without them. They kept us updated every step of the way, and made numerous phone calls and emails to the buyer, ourselves and solicitors to ensure the deal got over the line. I would use Copper Estates again and recommend anyone selling their property to use them also. Thanks Richard and Cerys.

Rob · 14 June 2021

Agent replied · 13 June 2024

Thank you so much Rob for your kind review. We really appreciate you making the effort to post this review. I hope you are all well and settled in your new home. Best Wishes Cerys and Richard

5/5

Google

Recently went through a simultaneous sale & purchase both with Cooper Estates, and Richard & Cerys has been absolutely fantastic. Cerys has especially done a great job keeping things on track and ensuring that everything goes through to the end. What is typically a highly stressful & complicated process was made manageable and straightforward, and I always felt that I was a priority during communications. You cannot go wrong going with Cooper Estates.

Breandan · 14 June 2022

Agent replied · 13 June 2024

Breandan, thank you so much for your kind review, it is very much appreciated, we wish you all the best in your new home. Kind regards, Cerys and Richard

5/5

Google

Cooper Estates have impressed me right from the beginning of my house-hunting journey and all along the way. I would particularly like to commend Cerys Richardson for her helpful, organised and kind approach. Whether in person, on the phone or by email, I have really appreciated her professionalism and ability to assist and liaise during this home-buying process. She and the team have made this potentially very stressful time much more tolerable for me. Thank you Cerys and co for the personal, pragmatic and friendly nature of your service.

Laura · 14 June 2020

Agent replied · 13 June 2024

Thank you Laura for your kind review, looking forward to getting you moved into your new home! Kind regards as always Cerys and Richard

5/5

Google

Cooper Estate Agents, especially Richard, have been fantastic throughout the process of buying the our first home. They have worked extremely hard, going over and above what should normally be expected from an estate agent in the buying process. Richard has given us continuous updates and has been a massive support throughout the whole process. I have built up such a lovely rapport with Richard. I really couldn't recommend Cooper Estate agents enough. What a fabulous, hard working, approachable bunch of people!!

Aine · 15 June 2019

Agent replied · 13 June 2024

Thank you Aine for your lovely review, very kind of you. Richard

5/5

Google

I am very happy to be able to recommend Richard Wright from Cooper Estates, Market Harborough. We have just completed on buying and selling through Coopers and the service from Richard was outstanding. There were a number of problems during the house selling/buying period and our chain was often close to falling through. If it hadn’t been for Richard, I don’t think we would have been able to complete at all. Over the last few months, Richard has been extremely hardworking and skilful at guiding us through the various challenges we faced. He is clearly a very experienced estate agent and he totally renewed our faith in estate agents. I wouldn’t hesitate to recommend him, you will not find a better estate agent

Cathy · 15 June 2019

Agent replied · 13 June 2024

Thank you so much Cathy for your lovely review. I do hope your mum enjoys her new property. Richard.

5/5

Google

Absolutely outstanding experience buying 4 years ago, selling and buying again this year with Cooper Estates. The chain this time was complex with incompetent lawyers and buyers who had little focus on the process, importance of milestones or timescales, but Coopers managed this brilliantly - have no hesitation in recommending them as "The Harborough Estate Agent Of Choice". Thank you Richard, Mark and Isobel.

Ruth · 15 June 2019

Agent replied · 13 June 2024

Thank you Ruth for your very kind review. I hope you enjoy living in Market Harborough. Richard.

5/5

Google

Recently sold our house with coopers Matthew was fantastic the whole way through! Communication was great and he was always quick to respond to queries. Would highly recommend!

Amber · 16 November 2023

Agent replied · 13 June 2024

Dear Amber thank you so much for your kind review. I hope you and your family are all settled in your new home. Kind regards Matthew

5/5

Google

We recently purchased our house through Cooper Estates. From the outset, Richard, who was our main contact, and Matthew, were nothing less than professional and extremely helpful in the various sometimes difficult mediations between …

Peter · 16 April 2025

Agent replied · 10 January 2025

Thank you so much for your kind review Peter, we both wish you and your wife all the best for the future. Kind regards, Richard

5/5

Google

Richard and Cerys were fantastic, very professional and great communication. Our sale was difficult at times and Richards positivity and wealth of knowledge held the whole process together. We would thoroughly recommend using Cooper Estates, worth every penny. Richard Carr

Richard · 14 June 2021

Agent replied · 13 June 2024

Thank you so much Richard for your very kind review, I'm so glad we managed to get this transaction concluded for you, we wish you and Helen all the very best for the future Kindest Regards, Richard and Cerys.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cooper Estates's Google reviews

Questions about Cooper Estates Leicestershire

How many reviews does Cooper Estates Leicestershire have?

Cooper Estates's Leicestershire office has 57 reviews across three platforms: 53 on Google, 3 on Yell, 1 on Trustpilot.

What is Cooper Estates Leicestershire's rating?

Cooper Estates Leicestershire is rated 4.6 out of 5 across all 57 reviews, and 4.7 out of 5 on Google from 53 reviews.

Where is Cooper Estates's Leicestershire office?

Cooper Estates Leicestershire, 6 - 8 The Square, Market Harborough, Leicestershire, LE16 7PA.

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