Every review we hold for the Leicestershire office, from every platform, shown as written. First names only.
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5/5
GoogleI have recently started a tenancy with Connells, where Joe Riley dealt with my application. Iβve rented before many a times, and this application was the smoothest and fastest.
Joe kept me informed with each step and helped me with my queries. Heβs very friendly and professional too. Thanks for your help π
Zoe Β· 21 June 2020
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5/5
GoogleExcellent service. Really. Looked after from start to finish. A special mention to Emily and Daniel for putting up with my demands. Definitely would recommend
Tom Β· 22 June 2018
Agent replied Β· 20 June 2024
Hello Tom, thank you for your 5-star review of our Blaby branch. We are very happy you enjoyed an excellent service from our team and will be more than happy to help again if you ever need any of our services.
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5/5
GoogleWith tenants moving out, I contacted Joe Riley to market the property. Within a week he had arranged for eight viewings and I had three offers at the full market price. Joe was very professional and knowledgeable. I was very satisfied with the service and attention to detail given to ensure that everything went well.
Adrian Β· 22 June 2019
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5/5
GoogleFrom day one of enquiring, Connells have been fantastic. Extremely efficient at getting back to you and take all of the pressure off. There in-house mortgage services make it much easier and quicker to get things done. Big thank you to Hannah and Jeremy for all of your help with our sale!
Hannah Β· 21 June 2020
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5/5
GoogleConnells were successful in helping us achieve a sale. Despite a relatively 'flat' market and a number of buyers unable to complete on an agreed purchase they proved diligent in facilitating a sale completion.
Ben Β· 21 April 2024
Agent replied Β· 20 June 2024
Many thanks Ben O'Sullivan for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat service from whole team. Professional and friendly. Thanks guys.
Mark Β· 16 April 2025
Agent replied Β· 10 November 2024
Thanks Mark for your great 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleA lovely friendly service from Nicola and her team .always willing to answer queries and any questions you may have .
Marion Β· 22 June 2019
Agent replied Β· 20 June 2024
Hello, thank you so much for taking the time to provide our Blaby team with a 5-star review.
We are so happy to hear Nicola and the rest of the team helped with great service.
If you ever require anything else from our team, we will be more than happy to help.
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5/5
GoogleVery driven team, made progress very quickly finding a buyer for my property compared to another agent I also sohn up with.
Karla Β· 19 October 2024
Agent replied Β· 24 October 2024
Thank you for your 5* review Karla. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe team at blaby are all very helpful nothing is to much trouble. Kept me up to date with my sale. Would definitely recommend them. Thankyou Nicola Drew Ellie
Kerry Β· 13 June 2024
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation Kerry. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have recently used Connells to buy and sell a property. Nicola and her team got us what I expected for my house - Nicola and Harriet were amazing, Nicola even fed my fish whilst I was on holiday! I would recommend them to all my friends and family.
Robert Β· 21 June 2020
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5/5
GoogleToni was extremely helpful, professional and efficient in helping us to rent our current home. Always friendly, approachable and happy to answer any questions we have had.
Thank you for a brilliant service. Would highly recommend :-)
Gem Β· 21 June 2022
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5/5
GoogleNicki and her colleagues are amazing can't fault them even with the issues with the solicitor nicki still endervoured to keep me updated on the progress of the house sale thanks again for all you have done
Vince Β· 24 October 2023
Agent replied Β· 20 June 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleMolly was very charming, prompt and professional. We were very pleased with her valuation and services that Connells could provide. Great value & excellent service, very open about costs and services they can provide.PositiveResponsiveness, Professionalism, Value
Steve Β· 21 June 2022
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5/5
GoogleHad the best experience with Connells, when I was looking for a new home I was extremely fussy in what I wanted and the money I was willing to spend, I spoke with Nicola Pitcher for some length to find a home that met my needs/wants, Nicola found a property that had everything I wanted and within my price range, it was a different property with different angles that I was unsure off, however I did agree to have a look, Nicola always said I bet you will like it once you see it, and oh my was she right. As soon as I saw the property I immediately fell in love and new this was the home for my family and myself, the whole process from start to finish was a easy and stress free move, Nicola and Connells kept me updated at all times , I love my home and I would never of even looked at the house if Nicola didnβt suggest it to me! I highly recommend Connells as nicola especially, didnβt send me properties that matched one or two of my needs but searched and found the whole package including location. Extremely friendly and approachable and dealt with all my questions, Thankyou for finding my dream home!!
Suzannah Β· 25 October 2022
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5/5
GoogleRecommended 100%, after personal circumstances 18 months ago that meant that a previous sale had to be aborted they were very understanding and now very helpful and friendly to help me sell my house this year
Aileen Β· 24 September 2023
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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4/5
GoogleAfter having previously rented properties which has caused nothing but stress and disappointment, I cannot thank Joe enough for the service he provided. His attention to detail, fast response to all questions and simply how friendly he was made this whole experience stress free.
Chloe Β· 21 June 2020
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5/5
GoogleVery professional service with friendly and approachable staff. They did a great job promoting and selling our property in difficult market conditions. They conducted all the viewings and gave good feedback and advice.
Jerry Β· 23 November 2023
Agent replied Β· 20 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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1/5
FacebookUtterly dire
Disgrace to the profession and not untypical
Rude and unhelpful staff only interested in their own agenda
Register details to try and arrange a viewing as they didnβt answer the phone
No response after a few days of waiting finally managed to get through on the phone
Select one for sales, get put through to letting
Rude girl just wanting to pass the buck
Finally get through to Jake doesnβt listen to whatβs being said to him tries to re-register me despite telling him Iβve already done it only interested in interrogating me for the information that he wants
Abysmal customer service
When finally getting to listen to the question being asked and make him understand that Iβve already registered and Iβm trying to arrange a viewing get told the house is already Have an offer accepted on it two days prior
Has to be possibly the last company in the world you would want to represent you to sell your house
Rob Β· 27 June 2022
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5/5
GoogleWe bought our new home through Connells, Harriet was super helpful throughout the process, keeping us up to date with any changes and developments. I would recommend buying a house with Connells.
James Β· 21 June 2022
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5/5
GoogleHad the best experience with Connells, when I was looking for a new home I was extremely fussy in what I wanted and the money I was willing to spend, I spoke with Nicola Pitcher for some length to find a home that met my needs/wants, Nicola found a property that had everything I wanted and within my price range, it was a different property with different angles that I was unsure off, however I did agree to have a look, Nicola always said I bet you will like it once you see it, and oh my was she right. As soon as I saw the property I immediately fell in love and new this was the home for my family and myself, the whole process from start to finish was a easy and stress free move, Nicola and Connells kept me updated at all times , I love my home and I would never of even looked at the house if Nicola didnβt suggest it to me! I highly recommend Connells as nicola especially, didnβt send me properties that matched one or two of my needs but searched and found the whole package including location. Extremely friendly and approachable and dealt with all my questions, Thankyou for finding my dream home!!
Suzannah Β· 21 June 2022
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5/5
GoogleWe called Connells to discuss one of the properties they had available and to arrange a viewing. We were advised that the market was moving quite quickly and that if we did like the property that having a value on our current property would help us to be in a position to move should the viewing go well. Certainly sensible and this didn't feel pushy.
Molly arranged a time to visit us to measure up and put a market appraisal on our property and was very confident and helpful covering the 99 questions I had about the process of moving!!
The valuation hit all the right numbers that we had hoped it would, but certainly higher than we genuinely expected as we had been watching sale prices for months - not masses, but 5-10k higher even at the lowest suggestion.
Viewing the potential property went fine. While not at all for us, inline with the value suggested for our property, we felt like the market was being pushed upwards.
We still get updates by email from Connells but at the moment we aren't planning anything else. But based on the perfectly pleasant, professional and helpful staff we wouldn't hesitate to call them should our situation change.
Many thanks.
Kelvin Β· 21 June 2022
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5/5
GoogleNicola and Brandon have been extremely supportive every step of the way and ensure I'm fully in the loop at all times. I'd highly recommend them to anyone looking to move in the area.
TehGinja Β· 24 September 2023
Agent replied Β· 20 June 2024
Thank you for your excellent 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you Brandon for all of your assistance with the purchase of the property. You've been a great help. Highly recommended!
Tansy-Lee Β· 21 June 2023
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5/5
GoogleMassive thank you to Joe and Lewis for all their help with finding our new home. A few hiccups with the previous tenants leaving but they made it as smooth and as stress free as possible for us.
Thank you again!
Paris Β· 21 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.