Every review we hold for the Leicestershire office, from every platform, shown as written. First names only.
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5/5
GoogleBought my property from Connells. There were a few hiccups along the way (on my part), but as I was a FTB Georgiana was very understanding and put me in touch with the right people to get it over the line. Any time I called the office, who ever answered the call, dealt with my query there and then. I asked for a second viewing of the property as soon as it got past a certain stage, to which they called me immediately to arrange. Very lovely bunch of people and so easy to work with. Thank you all π
Yuli Β· 19 March 2026
Agent replied Β· 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GooglePreviously, we had attempted to sell the house with an independent agent and after nine months it had still not sold so we turned to Connells. Ellie viewed the property and could not believe it hadn't sold and within just a few weeks there were two buyers wishing to purchase it. Just a few months later the sale was completed. This was in a calm and seemless way unlike the previous agents manner. Thanks to Nicola, Ellie and all the team for their professionalism and restoring our faith in the process.
Linda Β· 25 June 2025
Agent replied Β· 23 September 2025
Thank you for choosing Connells to sell your house! Our team is ecstatic that we were able to help you successfully sell your property in just a few weeks, and we appreciate your kind words about our professionalism and ability to restore your faith in the selling process. Cheers to a smooth and seamless experience! Kind regards, Maggie Joyce, Customer Feedback and Support Team
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4/5
GoogleGreat service from the office team. Helping us filling out the form's and keeping us upto date with the process. We were not very happy with DC law Connells solicitors, the man assigned to our case very very lacking in with communication. Yet a man standing in for him for a few days was just the opposite, very hands on contacting us on a regular basis. Nicola and the team you were π great.
Syd Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you for your feedback! We are happy to hear that our office team was able to assist you with the paperwork and keep you updated throughout the process. We apologize for the lack of communication from DC Law Connells solicitors, but we are glad that our team was able to step in and provide excellent service. We appreciate your support. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have been purchasing properties for 10+ years. Jeremy Wilkinson is by far the best mortgage advisor I have come across. Highly highly recommended. I would not use anyone else top class service from start to finish. Pure professional.
Taylor Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your brilliantΒ 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI had such a fantastic experience working with Roban. From the very beginning, she went above and beyond to help me find the right rental property for my family. She showed me multiple properties, always taking the time to really understand what we were looking for, and never rushed the process.
What truly stood out was her patience and dedication she was more than happy to meet me at properties multiple times and answered every single question I had with care and professionalism. She made what can often be a stressful process feel smooth, easy, and even enjoyable.
Robanβs support, knowledge, and genuine commitment made all the difference, and Iβm so grateful for her help in finding a home that truly suits us.
I would absolutely recommend working with Roban to anyone looking for a reliable, attentive, and supportive estate agent.
Sophia Β· 9 April 2026
Agent replied Β· 16 April 2026
Thank you for taking the time to share your experience working with Roban! We are so happy to hear that our team was able to provide you with exceptional service. Our goal is to make the process as smooth and stress-free as possible for our clients. Thank you for choosing us and we appreciate your recommendation to others. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe recently purchased a house through Connells, and I couldnβt be more pleased with the experience. The team was incredibly professional, supportive, and attentive throughout the entire process. Special thanks to Nicola and Amy for their exceptional help and guidance, they truly made the whole experience smooth and stress-free. The entire team at Connells was fantastic, and I am extremely satisfied with their service. I highly recommend Connells to anyone looking to buy a home. Thank you for helping us find our perfect home!
Liudmila Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you Liudmila for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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4/5
GoogleOverall, the rental process has been positive. Although it was difficult to reach Roban by phone at times, we have always received responses via email. There is room for improvement, if a call back was promised, it should be followed through...
Cezary Β· 27 November 2025
Agent replied Β· 27 December 2025
Thank you for your positive feedback! We are glad to hear that overall, the rental process has been positive for you. We apologize for any difficulty reaching us by phone but we always strive to provide timely responses via email. We will definitely work on improving our communication and following through on promised callbacks. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleNicola and her team were very helpful when I rang with any queries regarding the purchase of the property I was buying from Connellβs. They were always friendly and would get back to me with an answer. I greatly appreciated there support. I am now settled in my new home.
Many thanks
Jackie
Jacqueline Β· 25 June 2025
Agent replied Β· 23 September 2025
Many thanks for your amazing 5* review! We're thrilled to hear that Nicola and her team were able to assist you throughout your property purchase. It's fantastic to know you're now settled in your new home. Many thanks, Lucy, Customer Feedback and Support Team
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5/5
GoogleGreat experience from the initial valuation through to sale.
Good communication throughout.
Thank you Nicola and the Team for selling our house.
Tommy Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleExcellent service from start to finish. Nicola and her team worked really hard to sell our property, patient and understanding throughout the whole process.
Richard Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! We're glad to hear you had a positive experience working with Nicola and our team. We strive to provide top-notch service and we're grateful for your trust in us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI can't praise the staff at Connells, every time I went there, I and my wife was always greeted with a smile, Nicola who we delt with for our purchase was like meeting with a friend, she made everything so easy for us, including sending our signed contracts to Premier. then life hits you the last visit to get the keys and it was the whole staff saying a last good bye, marks out of 100, in all honesty i do give them 100.
Charles Β· 27 November 2025
Agent replied Β· 27 December 2025
Thank you for your amazing review! Our goal at Connells is to make the buying process as easy and seamless as possible. We're so happy to hear that Nicola and our whole staff provided exceptional service. It was truly our pleasure to assist you. Thank you for the 100/100 rating, it means the world to us! Congratulations on your new home. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleExtremely pleasant and dedicated staff who knew everything about their role in facilitating our successful sale. 3 months from start to finish was shorter than we dared to hope.
Well done Connells, I will wholeheartedly recommend to anyone who is looking for an estate agent.
Particular thanks to Eleanor for your continued help and your cheerful disposition.
kind regards
Steve and Rhona Jelly on behalf of Doreen Jelly
Stephen Β· 30 July 2024
Agent replied Β· 27 August 2024
Thank you Stephen for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleNicola and Georgia were fantastic at all stages of the purchase, super helpful and supportive.
Nathan Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleReally helpful in getting updates and expediting the chain. This is our second time using them and they clearly know what they are doing. All the staff are very friendly, Nicola went above and beyond to make sure the sales went through, she clearly has good experience and knows what she's doing. We went with Connells as we felt confident with them and they already had people on their books who they knew would be interested in buying our property and it sold very quickly because of this.
R Β· 24 September 2023
Agent replied Β· 20 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBrandon has been incredible throughout the entire process for me - from helping me search for properties to guiding me through each step of the buying process. His approachable, kind and professional attitude has been immaculate and he has been so willing to support and advise... no matter how silly the questions may be! I feel very secure and confident knowing that moving forwards he will still continue to support me on this journey to purchasing a property and I honestly cannot recommend him enough- thanks a million!
Phoebe Β· 26 July 2023
Agent replied Β· 20 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleNicola was great, very informative and made everything so easy. From first meeting to selling the house.. it was done and sold within a week. There use of marketing is excellent and I think that puts them above all other estate agents. All β¦
Katie Β· 16 April 2025
Agent replied Β· 10 December 2024
Hi Katie,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Nicola and the team provided you with such superb service and made the process so β¦ More
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5/5
GoogleNicola was very knowledgable and professional throughout the sale of my late parents house. She didnβt pressure me to make a decision, but left us with lots of supporting evidence that showed me they were the most appropriate estate agent β¦
Matt Β· 16 April 2025
Agent replied Β· 10 November 2024
Hi Matt,
Thank you for your wonderful 5* review! We're delighted to hear that Nicola's β¦ More
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5/5
GoogleNicola was very helpful throughout the purchase, always friendly and approachable and went above and beyond to get things sorted when there were delays and lack of communication between the other parties. Thank you for your help Nicola
Sara Β· 16 April 2025
Agent replied Β· 16 April 2026
Hello Sara,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Nicola was able to assist you effectively and make the process smoother. Your kind words are greatly appreciated.
Best regards,
Lucy, Customer Relations Team
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4/5
Googlesuch a positive experience mums house sold very quickly and even with me pestering the office staff namely nicola and ellie regularly they walked me through the process as it was my 1st ever sale.
jake was lovely with all the viewings even arriving a little early to chat to mum she had a bit of a soft spot.
all in all a very positive experience thank you nicola and connells staff
Wendy Β· 16 September 2025
Agent replied Β· 23 September 2025
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us and that your house sold quickly. We strive to provide excellent service to all our clients, and we are so glad Nicola, Ellie, and Jake were able to assist you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleSold my mother in laws house through Connells. The whole process was handled professionally and efficiently. A big thank you to Nicola for all her advice and help
Rachel Β· 16 July 2025
Agent replied Β· 16 April 2026
Hello Rachel,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Nicola and the team handled the sale of your mother-in-law's house professionally and efficiently. Your kind words are greatly appreciated.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleI cannot thank Lauren and Jessica enough for their professional, attentive, efficient and friendly service. I can only imagine how hard they had to work, and at times I know they went beyond the call of duty. Yet nothing was ever too much trouble. I can confidently recommend their services. Property transactions have a reputation for being stressful. But Lauren and Jessica took all the stress off my shoulders and did a fantastic job. I would give them 6 stars if I could!PositiveResponsiveness, Quality, Professionalism, Value
Hayley Β· 21 June 2022
Agent replied Β· 20 June 2024
Hi there, thank you so much for the 5* review. It's great to hear Lauren and Jessica have been professional, attentive, efficient, and provided a friendly service. Thank you for the recommendation, we wish you the best with your sale, and if you require anything else, please don't hesitate to ask.
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5/5
GoogleNicola was so helpful during our move where we were the middle of the chain. She was a great contact to ask for help not just with our sale, but with our onward purchase (which was not even through Connells!). She made the process move along and had some excellent contacts making it smoother. Thanks for your help Nicola!
Abbey Β· 23 November 2023
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GooglePurchased my property through Connells and couldnβt be happier. Nicola was very helpful, responsive and was very on the ball when it came to chasing solicitors.
Hollie Β· 16 April 2025
Agent replied Β· 23 December 2024
Itβs really lovely to read another 5* review Hollie. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
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5/5
Googleconnells blaby have been absolutely amazing with me the past few months specially have to thank priya & Roban for their hard work which they both went above and beyond to help me in every way and appreciate your time and effort in your consistent calls and communication
thank you
Kelly Β· 27 November 2025
Agent replied Β· 27 December 2025
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team, especially with Priya. It means a lot to know that our hard work and dedication paid off. Best wishes, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.