Every review we hold for the Leicestershire office, from every platform, shown as written. First names only.
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5/5
GoogleAn initial summary ~ 3 Executors selling my deceased aunt's bungalow. Four estate agents vying for the property ~ Connells were not the cheapest, but the more professional by a country mile. From the board going up to final sale they have been nothing other than unbelievably helpful, especially with a vacant property and three Executors living miles away. Everyone we spoke to at Connells knew who we were, what we were selling, found buyers almost immediately and kept us in the loop regarding the sale either at our behest or off their own backs. I have to single out Nicola Pitcher for her work with us ~ nothing seemed to be too much trouble, day or night. She was a delight to work with and certainly made a potentially tricky sale so much easier for the three of us. A few niggles at the end with the buyers? ~ Sorted! We, as Executors, could have saved a few pounds here and there for the beneficiaries, but just so much easier to pay a few pounds more and get a professional service, which is what we received.
Would we recommend? Yes! Connells may be more expensive than other local estate agents, but I doubt you'd get the level of professionalism and service we received.
Chris Β· 21 February 2024
Agent replied Β· 20 June 2024
Chris Haycock thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery friendly estate agents, helped me when it came to looking for a new property to rent and kept me updated by phone without even needing to. I appreciate the help and Iβm hoping to be renting from them soon; itβs a pleasure speaking to them and nothing seems like too much trouble
Sian Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you for your thoughtful 5* review Sian! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWhen you need someone in your corner during the stress and hastle of buying a house, this is the team you want.
Jason Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for trusting us during such an important milestone! It was our pleasure to be there for you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleCould not ask for better people to help us secure our rented property, lewis and Joe were always at the end of the phone for advice and help as well as numerous emails back and forth. Nothing was too much trouble for them would definitely go to them again in the future if we needed to.
Great guys π β¦
Sarah Β· 21 June 2020
Agent replied Β· 20 June 2024
Hello Sarah, thank you so much for taking the time to provide our Connells Blaby team with a 5-star review. We are so happy to hear about the Lettings support that Lewis and Joe provided to you.
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5/5
GoogleWe have had an excellent experience with Connels!
The customer care and service is exceptional, and particularly a lady named Roban helped us to sort any questions and gave us as much information as possible!
We can't wait to move into our new home and will absolutely use Connels again!
Megan Β· 12 April 2025
Agent replied Β· 16 April 2026
Thank you so much for the fantastic review! Our team at Connells strives to provide exceptional customer care and service, and we are thrilled that Roban was able to assist you with your questions and provide you with all the necessary information. We look forward to working with you again in the future and helping you into your new home. Thank you for choosing Connells! Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you Nicola and Harriet for never giving up finding us a buyer in a difficult time. Aways on hand to help with paperwork and held our hand throughout a great team would recommend connells in blaby
Barry Β· 26 July 2023
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleIβm so impressed with Connells this is the second time we have dealt with them . Our agent Lauren was extremely helpful. I was a bit late to the viewing due to work and she patiently waited for me, answered all my questions & even let me record a walk through for my partner who couldnβt make it. She kept us well informed all the way until move in date. The whole experience was smooth. Itβs nice to have an agent who has your best interest at heart!! Thank you so much Lauren for all you help.
Cedella Β· 21 June 2022
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5/5
GoogleOur service and support from Nicola, Harriet and team was exceptional. We hadnβt moved house for 41yrs. So we certainly needed our hands holding, throughout the process.
Ann Β· 21 February 2024
Agent replied Β· 20 June 2024
Many thanks for the great 5* review and your kind words Ann. Best wishes, Lucy, Customer Relations.
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5/5
GoogleNicola was prompt for the appointment and very well mannered, she took me through how Connels takes care of its customers, and how my property would be marketed, and had an excellent understanding of what properties are selling for in close proximity to mine, and gave a very fair valuation what to expect. I would recommend Nicola and Connels, who are looking for an agent to market their property.
P Β· 21 June 2023
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5/5
GoogleI was a buyer and didnβt direct appoint Connells. However they were brilliant during the process, providing good guidance with regular updates helping to move the process on. I would consider using them myself in future. No reason to write this review but good service should be acknowledged!
M Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery professional and kept fully updated with the whole process. Nicky was a superstar. Highly recommend her.
Sharon Β· 6 August 2024
Agent replied Β· 27 August 2024
Thank you for your terrific 5* review and recommendation Sharon. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe girls at Connells were very professional and looked after us from the beginning to the end of the sale of our house. They talked us through every step of the way and we would definitely recommend Connells to other sellers. Keep up the good work .
Natalie Β· 16 April 2025
Agent replied Β· 10 December 2024
Many thanks for your marvellous 5* review and recommendation Natalie. Best wishes, Lucy, Customer Relations.
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5/5
GoogleNicola was extremely helpful throughout selling our home, if it wasn't for her I don't think we would be in our new house. Thanks for all your help!
J Β· 23 December 2023
Agent replied Β· 20 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI used Brandon curiel as my mortgage broker, I had already started the process myself but he managed to find me better deals. Brandin has been super helpful all the way through and always keeps in touch keeping me upto date as to what is happening during the process. This has been great being a first time buyer not knowing much of what I have to do.
Lee Β· 21 June 2023
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5/5
GoogleGreat service kept us informed through the whole process which was quite difficult as our purchases were shared owners which made it even more Complicated as youβre dealing with a third-party.
Cannot fault Connells estate agents. I highly recommend them.
Bridgette Β· 25 June 2025
Agent replied Β· 23 September 2025
Thank you so much for your excellent 5* review! We're thrilled to hear that you were pleased with our service and that we could assist you through the complexities of your shared ownership purchase. Your recommendation means a lot to us. Best regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleDealing with Connells at the moment and must say that Brandon Curiel has been great on the mortgage broker side of things. Very swift and clear communication, attentive and highly responsive, even during busy lending periods with difficult, constantly changing rates. Highly recommend Brandon to anyone dealing with mortgage applications. Also incredibly friendly and will help put many minds at ease with his level of service.
Greg Β· 21 June 2023
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5/5
GoogleGreat support from Nicola and the team during a difficult time selling property after bereavement. Great communication throughout the process and achieved the target price set out from the start.
Neal Β· 24 September 2023
Agent replied Β· 20 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleTried calling the office 5 times now over the past 3 days to try and book a viewing and no one answers. Canβt be bothered anymore!
Gemma Β· 28 October 2025
Agent replied Β· 27 December 2025
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk
Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleVery helpful, efficient service across the board. Thank you.
Stephen Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! We are thrilled to hear that our services were efficient and helpful for you. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe had a very good experience using Connells to sell my mothers bungalow. The staff were helpful and kept us informed throughout the process. We would use them again.....
Peter Β· 16 September 2025
Agent replied Β· 23 September 2025
Thank you for choosing Connells to help sell your mother's bungalow. We are thrilled to hear that our staff provided helpful and informative service. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleJack Miller and the team at Connells Baby were excellent when helping me to find new rental accommodation. Jack was impressively efficient, thorough and unfailingly friendly and courteous throughout our communications. I found Jack compassionate and genuinely interested in finding me suitable accommodation. Once I had made my choice he went out of his way to ensure that all the administration was completed swiftly and efficiently, taking most of the stress off me. I highly recommend Jack and his team to anyone who is searching for new rental accommodation or a home to buy. Excellent service, highly professional and polite and friendly staff who genuinely take an interest in their customer's situation and requirements.
Eliza Β· 21 June 2021
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5/5
GoogleNicola and her selling team, weβre all very professional and incredibly understanding of my personal needs at a time of great sadness. Iβm very grateful, and very happy with the care and attention in the sale of my home. Would highly recommend
Nicky Β· 16 April 2025
Agent replied Β· 16 April 2026
Many thanks Nick for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleConnells has secured the letting property for me recently. Toni Dempsey who works for Connells has been making the whole process seamless and uncomplicated. I am very please with the help and support by her. Toni is very friendly and professional in dealing with me. All questions were answered in no time. I'm highly recommended her and wishing her all the success in her career with Connells. Thank you very much. Nohn
Nonh Β· 21 June 2022
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5/5
GoogleThank you Brandon for your patience and your customer centred approach is highly appreciated. Thank you Nicola and Harriet for all your help and support.
Joseph Β· 24 September 2023
Agent replied Β· 20 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.