Trusted Agent profile · Leicester

Sellmyhomecouk Leicester reviews

4.9

★★★★★ Excellent

592 reviews across 3 platforms

61 Abbey Street, Leicester, LE1 3TE

Sellmyhomecouk's office in Leicester, at 61 Abbey Street, is rated 4.9 out of 5 across 592 reviews on three platforms, including 76 Google reviews rated 4.8.

Google logo

4.8 / 5

76

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

514

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Save yourself £000's - but you have to do a bit more work!

Having previously used other online agents (Purplepricks) and local high street agents, I can honestly say that SellMyHome easily comes out on top. The company were very responsive and supportive throughout the process, and the sales negotiator was very good. We did have to do a bit more work - hosting viewings and chasing the ultimate buyers for updates etc... but overall very much worth it and saved £000's in fees.I hope they don't grow too big, too quickly and lose the personal touch and great service.

Altrincham · 16 November 2020

5/5

Trustpilot

Definitely the best estate agents in …

Definitely the best estate agents in town. Our representative was Robbie Hughes who was very professional and very positive all the time. Everyone else from the office was helpful and knowledgeable. We have received updates every week from Robbie, even when we were on holiday. Highly recommended in every respect. Thank you again!

Gabor · 25 January 2018

Agent replied · 16 June 2024

Dear Gabor,Thank you so much for your kind review. I thoroughly enjoyed working with you and am naturally delighted that you found the service worked so well.Please let us know if there is anything that we can do to assist in the future and don't forget our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend). All the very best,Robbie @ Sellmyhome

5/5

Trustpilot

thank you

the staff at sellmyhome.com are excellent friendly and professional. Tom Crosthwaite was always helpful and nothing was too much trouble. I would have no hesitation to use and recommend this online company to friends and family. Thank you

Nicky · 4 November 2016

5/5

Trustpilot

Professional and friendly service

I’m really happy with my recent selling experience from sellmyhome. My estate agent, Dan, was really helpful, answered all my questions and kept me up to date along the way. Before booking I looked into other agencies who were charging a lot more and promising a better service but I was reassured sellmyhome would put time and effort into selling my property and they did. Thanks to you and your colleagues for your help!

Katie · 4 November 2021

1/5

Trustpilot

Prospective buyer let down by sellmyhome

A prospective buyer for CB4 3QP let down by Sellmyhome.Saw a property at CB4 3QP on Rightmove and called sellmyhome on Monday to make enquiry. The lady told me no one was available but someone would call back by the end of the day. Called on Tuesday again, was told by a lady Danielle that someone would call back within 20mins.Fast forward to Thursday, 3 days later - still no call back. Called on Thursday again and finally spoke to a lady Anna, she promised to email me immediately after the phone to take things further. Then came Friday, no email received from Anna..... Went to their website on Thursday and they had a meeting arrangement - I then scheduled a chat at 09:00-09:15 on Friday morning with Robbie Hughes from sellmyhome. Guess what....this chap did not bother to call at all.Called them again on Friday, though I was a bit annoyed at their indifference treatment. Told the lady my concerns and she said she did not know who I spoke to so cannot trace. Nevertheless the conversation turned rather heated.Decided to put in an offer via sellmyhome website and finally got someone to call me on Friday afternoon, only to ask me why such a low offer. The property was advertised for £310K and I put in a very low offer of £265K not to be funny but was trying to see if I WOULD EVER GET ANY RESPONSE FROM THIS FIRM as a prospective buyer.All in all - am disappointed with this sellmyhome business model. Will I put in a decent offer - I certainly would as I am interested in the property but no if the agent is going to be sellmyhome.The excuse of we are busy does not buy me any comfort, each of us have our own busy life.Just my 2 penny very bad encounter and experience with this sellmyhome, never will I touch any property through this firm ever again

Jon · 5 July 2020

1/5

Trustpilot

Hello to all

Hello to all Do your self a favour and avoid like the plague this company and even that's a stretch are just so bad no stars is to good a rating I Stuck with them through covid 19 and boy do I regret it if you ring you get a text back saying ill ring you back.the last time was Thursday and Friday gave up and told them on Saturday morning June 27th 2020 to take my property of right move but they didn't on prime location or Zoopla rang on Monday and emailed told 48-72 hrs before it would be off .rang Zoopla they said sellmyhome could do it straight away So if you want petty kid like behaver these are the people for you its now 7.30pm on Tuesday 30th June 2020 and my house is still being advertised by this shame of a site .Add on . I just went to there website and. Clicked on complaints and it seems after you waste your time with them they pass you on to the ombudsman I checked the the one they say and surprise surprise there not a member under sell my home .co.uk And iv read some reviews and I have to say find it very hard to believe when I was speaking to the same people how good they are .the customer service I got was shocking (avoid at all cost)update finally took my house off at 13.48pm on thursday 2nd july thats 6 days after and wanted me to take this review off just because they answered the phone on a sunday and said no estate agents work on a sunday i think thats one for other estate agents my local ones certainly do

Graham · 2 July 2020

5/5

Trustpilot

A big thank you to the SellMyHome team…

A big thank you to the SellMyHome team (and in particular, Laura and Tom) for all their help through the conveyancing process. From helping us with our initial sale negotiations, through to dealing with tricky estate agents, SellMyHome were always available to help guide us through the process successfully. Highly recommended.

The · 9 March 2019

Agent replied · 16 June 2024

Hi Anthony, thank you so much for this lovely review. It was our absolute pleasure to guide your sale through to a successful completion.If there's anything else you need, don't hesitate to get in touch.Many regardsLaura @ SellMyHome!

5/5

Trustpilot

Friendly Genuine Service!

Great support throughout, and the seller portal was very easy to use. You do get what you put into it. I went for the cheapest package so of course expected to do a lot myself in terms of the viewings and chasing our buyer. This may not be for everyone, but if you are looking at going down this route then you should already be expecting that. If you are looking at going down the online agent route I honestly think you should seriously consider sell my home. I won’t be moving anytime soon, but if I were to then o would use them again.

Josh · 10 March 2020

5/5

Google

Efficient company, very nice and attentive staff.

Asli · 23 September 2025

5/5

Trustpilot

Excellent service .One to one handling…

Excellent service .One to one handling of the house sales .Pleasant dealership with the staff .Fast super efficient guaranteed sale even through lockdown .Fully trusted the team involved to make sure that the best deal between seller and buyer was quick and easy .

Michelle · 9 March 2021

Agent replied · 16 June 2024

Hello Michelle. Many thanks for your kind feedback. We love words like excellent, super, best etc. We feel the same about our clients as it's a team effort. Thanks for being a star client. If we can help in the future, we'd welcome the opportunity. In the meantime, our best wishes for the future. Kind regards The Sellmyhome.co.uk Team

5/5

Trustpilot

Sale

I recently sold my house with sellmyhome estate agent. Sharon and Caroline Sellmyhome have all been extremely professional and helpful - always on the end of a phone; always quick to answer phone and always working hard . Thanks to everyone there...

Kaur · 16 July 2021

Agent replied · 16 June 2024

Greetings and thanks for the kind review. We're happy we delivered on our promises and got you from Sell to Sold smoothly. Kind regards The Sellmyhome.co.uk Team

5/5

Trustpilot

I had a really good experience with Sell My Home

I had a really good experience with Sell My Home. The photos were excellent and the on line booking system was efficient and easy to use. Once I accepted an offer my personal contact at Sell My Home liaised between myself and my buyer to make sure everything went smoothly.

Customer · 2 November 2018

Agent replied · 16 June 2024

Hi there,Thanks so much for your review! We really appreciate your feedback and we're glad you're so happy with the photos, booking system and how responsive we were.Just give us a call if you need anything from us.Many regards,Your SellMyHome team.

5/5

Trustpilot

House Purchase

We had a protracted purchase due current problems. during this time. Sarah was a constant and friendly contact. Always ready with help, advice and support, which was much appreciated.

HARDY · 20 October 2020

5/5

Trustpilot

House didn't sell but can't fault the customer service

My house didn't sell during the time on the market with sellmyhome and I had a couple of issues with the extras I purchased. However, once aired they were dealt with very quickly and effectively by Will the managing director, i really can't fault his customer service and his personal attention. With any future house sale, I will go for a pay later option. I paid for an agent to show people round which I wouldn't recommend and was one of the issues Will dealt with. I had some great customer service from Laura/Anna/Will during the time my house was on the market with them.

Thomas · 1 August 2019

5/5

Trustpilot

Fantastic service right from the beginning

Fantastic service right from the beginning all the way through to exchange of contracts. Very professional and always on point. A great booking system for booking appointments. They are always working hard behind the scenes from selling to completion even our buyers said how great it was dealing with sellmyhome.

Jane · 12 May 2018

Agent replied · 16 June 2024

Dear Jane,Thank you! We really appreciate your review. But we're just here to keep the simple things simple during such a stressful period - yourself and your home was the real winner here. And it's a shame the original high street agent was unable to see that!We sincerely hope you enjoyed the extra value you made and saved,Best wishes,Robbie@sellmyhome.co.uk

5/5

Trustpilot

Top Agents with an unbeatable service!

Being an ex agent myself I know from experience what the job requires to be on top of your game and these guys are most definitely on top of their game. Above and beyond every time on both the sales and the Lettings side. Cannot recommend their services enough!

Zac · 30 July 2018

Agent replied · 16 June 2024

Thanks for your review Zac, always very much appreciated.It's great to hear that we are giving the most we can - it's an experience for all and we're continuously making it easier for everyone one involved.Remember, you'r review doesn't have to end here, you can still get endless rewards through further recommendations.All the Best Zac,The SellMyHome Team

5/5

Trustpilot

SellMyHome were fantastic for us buying…

SellMyHome were fantastic for us buying our first home. The whole team, especially Katie, helped us no end and nothing was too much trouble! Highly recommend these guys!

Torie · 18 September 2020

5/5

Trustpilot

Very happy and would recommend

Very happy and would recommend. Anna, my account contact was always easily contactable, under very trying circumstances kept everyone informed and worked diplomatically to resolve any issues that arose. She done everything possible to make sure the whole process was as stress free as possible for me.

Michelle · 30 August 2019

Agent replied · 16 June 2024

Hi MichelleThank you so much for this, I'm honestly so pleased everything was all resolved in the end and I hope you're settling well into your new property.Always on hand here if there is anything you need from us again in the future.Kindest regards,Anna

4/5

Trustpilot

Initial Communication was good..

Initial Communication was good... but out of hours its bit difficult to get answers ... I would like to say that the initial sales and acceptance there was all inclusive and then there comes new services with different price tags.. Also 3 different persons dealt with my property in past year ... After sales progression is delayed as its overshadows all the good work done initially has been done with by poor responses at the end...Company agreed to provide paid services free of cost after review and after sales progression is done with great pace now ...

Vino · 7 November 2018

5/5

Trustpilot

Excellent service

Having been let down by other agents I decided to contact Sell My Home and was immediately contacted by Bill Reid. Straight away he showed an interest in the property I was selling and within a few days the property was on the market. The sale was carried out smoothly with regular updates on progress. Bill always responded quickly to emails and phone calls and I would highly recommend his services.

Jane · 27 August 2021

5/5

Trustpilot

Excellent service from Caroline and…

Excellent service from Caroline and Scott. Always available for advise and an update on proceedings. I found communications easy, responsive and clear at all times.I would highly recommend using SellMyHome for all your house sale requirements.

Lee · 28 January 2022

Agent replied · 16 June 2024

Thank you for the great review. Caroline and Scott are highly valued members of the Sell My Home team. Teamwork makes the Dreamwork

5/5

Trustpilot

Superb and refreshing to deal with.

After deciding to move as a family, I approached a traditional high street agent. Although he was helpful and friendly, I couldn't justify their 'cut' for selling my house. I decided to look at an on-line option which is gathering immense popularity. After researching extensively and speaking to friends and family, I came across 'sellmyhome'. I must admit I had many doubts, but somehow their ethos seemed to sit right with me and I left a message and was called by Will Clark the very next day. He explained to me how it all works and told me to have a think and not rush as it's an important decision (which I found refreshing, because usually you get hounded!) I went back to him with more doubts and he phoned back and answered them. Right from then onwards, from the photos to the listing and the support I got from all members of the team it was smooth and hassle free. We arranged our availability in the calendar and waited for the appointments to start coming through. We felt in control all of the time, if we had any problems the team were very approachable on email and phone. My main point of contact was Robbie Hughes, who was exceptionally professional throughout. I felt I could be open and honest with him and he did everything he could to get me my sale. I saved myself a fortune in estate agent fees, I would recommend sellmyhome to anyone and would definitely use them again.

PumpkinLongs · 19 April 2018

5/5

Trustpilot

A well managed process in what turned…

A well managed process in what turned out to be a prolonged and complicated sale due to various legal issues. The agency were constantly in touch and available to ensure the sale process progressed and able to answer questions promptly.

Martin · 30 March 2021

Agent replied · 16 June 2024

Dear Martin. Not every transaction can be straightforward, but it's what we do about it that matters and it's great we managed to get you through it to a successful conclusion. At these times, we recognise prompt and regular communication is the key and it lies at the heart of our service. Thanks for being a patient and understanding client. Kind regards The Sellmyhome.co.uk Team

5/5

Trustpilot

Incredible Product and Service

It is hard to put into words how incredible the Sell My Home experience was. From the fantastic, warm and welcoming customer service team who clearly explained the process, to the superb photographs and very quick listing it cannot be faulted. Why anyone would use a traditional agency I have no idea - we saved upwards of £35,000 in fees selling our home with them and it was sold for above guide price and quicker than we had budgeted for. There aren't enough stars to rate them with

Leo · 3 May 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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