Trusted Agent profile · Leicester

Readings Property Group Leicester reviews

★★★★★ Excellent

235 reviews across 3 platforms

48 Granby Street Leicester, LE1 1DH

Readings Property Group's office in Leicester, at 48 Granby Street Leicester, is rated 4.5 out of 5 across 235 reviews on three platforms, including 229 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

229

Reviews on Google

This office

Facebook logo

5.0 / 5

5

Reviews on Facebook

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Readings Property Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Google

Laura was superb throughout our tenancy.

Leicester · 25 August 2023

Agent replied · 24 August 2024

Thank you for your positive review and your kind words - we will be sure to let Laura know.

4/5

Google

Very serious staff, every time follow the right procedure. At the end of your tenancy, be careful, they put in your head everything is wrong or broken in the house. Once you explain what's your mistake and what's not your fault and you should not pay for, they can understand and review their position. Close to 5 stars, but at the moment 4 stars is a better reflection about Readings Property Group.

Sergiu · 25 August 2021

Agent replied · 24 August 2024

Hi Sergiu, thank you for taking the time to leave us a review, we'll take your feedback on board. Thanks again.

5/5

Google

We bought from Readings and they were brilliant. Abby on sales was fantastic, answered our calls and went beyond what anyone could expect. The second time we viewed the property, we met the main man who owned Readings and subsequently have spoken to several of their staff. Everyone at this estate agents are very professional. We viewed at late notice and they were willing to work until 7 pm to let us spend time making our decisions. If I ever sell this property, which I won't, I would definitely give them the work. To me they are the Rolls Royce of estate agents and Abby you deserve a pay rise !!

Trevor · 26 August 2018

Agent replied · 24 August 2024

WOW! What a review! Thank you so much Trevor, Abby is grinning ear to ear. If you ever have a property matter in the future, you know who to call :-)

5/5

Google

Firstly what a brilliant team and a credit to Readings. I dealt with 5 members of the team, Trina, in rentals with her excellent knowledge and skills which were very valuable to me when buying/renting/selling, it is not something you do regularly and need this sort of experience. Joe and Sean in sales for keeping me updated on the sale of our house which was fantastic. And lastly Louise and shaun from the survey dept who organized our home buyer report. This was done quickly and effeciently and there help and advice were brilliant. Many thanks team for helping the sale of our house to go so smoothly.

Vivienne · 26 August 2017

Agent replied · 24 August 2024

Hi Vivienne, thanks for your fantastic review and yes, we agree with you. Our team are definitely a credit to us. Congratulations on the sale of your house, your comments will be sent on to the team.

5/5

Google

Excellent service from all at readings especially Jadine. Great communication, smooth transaction at very stressful time of moving. ThanksPositiveResponsiveness, Quality, Professionalism

Mitch · 25 August 2021

Agent replied · 24 August 2024

Thank you so much, Mitch. This means so much to us!

5/5

Google

Great doing business with Sarah Bater & Abby at Readings looking after our moving interests. Communication was good. We Had no problem contacting Sarah with any queries who was prompt and professional in her approach to Liase with conveyancers and banks. Recommended.

Bill · 6 June 2025

5/5

Google

This was my first time using Readings, they were helpful, professional, nothing was too much trouble and all in all it was a smooth transition moving into the property. I have rented on and off for a number of years and these by far have been the best.

Clive · 25 August 2023

Agent replied · 24 August 2024

Thank you for the 5 stars Clive! We're glad we were able to help you have a smooth transition into your property.

5/5

Google

Currently tenants at a property managed by readings and have had a great experience and received great service from Trina and Jadine.

Malaika · 24 December 2024

Agent replied · 9 January 2025

Dear Malaika. Thanks for your lovely feedback :) Team Readings

5/5

Google

It has been a pleasure renting with Readings. We had a flat with them for 7 years, if we ever had any problems (which was very rare) the problem was sorted straight away with good communication and response time. Easy online process of reporting any problems. Yearly inspections. No harassment or constant contact unlike other agencies we have been with. Would definitely recommend.PositiveProfessionalism

Amy · 25 August 2021

Agent replied · 24 August 2024

Thank you very much, Amy! Your review means a lot to us, we are so pleased to hear this.

5/5

Google

A very friendly and helpful team, I really enjoyed working with them. Although we didn’t have the easiest tenant, the team did their best to resolve a difficult situation. I highly recommend them.

Rev · 26 July 2025

5/5

Google

I lived in one of their properties for three and a half years. Only had a couple of maintenance issues and they were dealt with very quickly, also they were very helpful when sorting out taking someone off of the tenancy. I also got my deposit back at the end of the tenancy with no issues. I would definitely recommend and would still be staying with them now if I could!

Emma · 26 August 2018

Agent replied · 24 August 2024

Thanks for your 5* review Emma :-)

5/5

Google

I have a number of properties that I rent out. All of the staff at Readings are fantastic. They keep me updated on any new laws that are coming out, so when they do, it’s not a big rush to be compliant. Always helpful and polite, and keep me in the loop about new tenants etc. I would recommend them 100%. Thank you for all you do for me, Jennifer Boyce.

Jennifer · 26 August 2018

Agent replied · 24 August 2024

Thank you Jennifer for a fabulous review! Property management is teamwork between an agency, tenant and landlord and it's great to work with you :-)

5/5

Google

Had a bad experience with my last letting agency. This is far from the case this time around. The company have been kind and supportive throughout and have been quick to reply and help with any problems or questions I have. Would fully recommend.

Oliver · 25 August 2023

Agent replied · 24 August 2024

Thanks so much for your kind words about our Lettings Team Oliver - we appreciate them so much! Good luck with your move!

5/5

Google

I have dealt with Readings now for 12 years as letting agents for my rented property and they have always responded to problems promptly and efficiently. Whenever I have to speak with them Laura and Jadine have always been very helpful, friendly and polite.

Dianne · 25 August 2023

Agent replied · 24 August 2024

Thank you for your wonderful review Dianne. We always strive to provide excellent service and respond to problems promptly. We will pass on your positive feedback to Laura and Jadine.

5/5

Google

I used Readings Property Group to find a property in Leicester in May 2023. I found all communication easy, effortless and frequent and the agents I spoke to where professional, helpful and friendly whenever we interacted. I'd definitely use them again for future moves.

Abigail · 25 August 2023

Agent replied · 24 August 2024

Thank you for the 5 stars Abigail. We're glad we were able to assist you and please let us know if there is anything else we can do for you in the future.

1/5

Google

Awful , don't respond to emails so no idea if they have received anything . Massive lack of communication. I'm giving up now and trying another agency, but use this feedback and reply to others please. Looking for homes are difficult enough and feeling like you are being ignored while doing so is worse

Orange · 25 August 2022

Agent replied · 24 August 2024

Thank you for your review. We are sorry that you did not receive a response to your email. I am unable to investigate further without your details. Please email me at jcourt@readingspropertygroup.com with your information and I will look into this.

5/5

Google

I have been with readings now for several years. I have always been given good service, and they have looked after my property very professionally. They are always available to support and advise over any issues they may arise

Moira · 25 August 2023

Agent replied · 24 August 2024

Thank you for your positive review Moira. We are thrilled to hear that you were happy with our service. If you ever need support from us in the future, don't hesitate to get in touch.

5/5

Google

Readings arranged the application process and tenancy documents for my new rental agreement and were incredibly helpful. The staff members were always responsive in reasonable time frames and always flexible when arranging viewings. I would highly recommend this agency for anyone who is looking for a new property!PositiveResponsiveness, Quality, Professionalism

Aaron · 25 August 2022

Agent replied · 24 August 2024

Hi Aaron, thank you very much for your review. We are so pleased to hear this!

5/5

Google

Fantastic service - everyone was a pleasure to deal with - the report was so thorough and worth every penny - would recommend and definitely use again!

Luke · 27 March 2024

Agent replied · 24 August 2024

Thank you for the 5 star review, Luke. We're glad the team at Readings were able to support you, and that you were very happy with your experience. Thank you very much for the recommendation.

5/5

Google

We have found Readings to be a professional company to work with. Thank you to all.

Michael · 25 September 2024

Agent replied · 25 October 2024

Thank you for sharing your five star review with us, Michael. Team Readings.

5/5

Google

Quick and easy, very professional. We previously went with Knightsbridge who were a complete nightmare to deal with, so being with Readings, specifically Jadine. Lovely person.

Ricky · 27 March 2024

Agent replied · 24 August 2024

Thank you for the wonderful 5 star review, Ricky. We're very glad that Jadine and the team at Readings were able to support you and that you found the process quick and easy. Please don't hesitate to reach out to us again in the future.

5/5

Google

The team at Readings have been so helpful, very responsive to questions and very clear on process. They've made letting our property a much less stressful process than I'd imagined! Would really recommend them .

Fiona · 25 August 2023

Agent replied · 24 August 2024

Thank you for your wonderful review Fiona. We are glad the team were able to help you. We always strive to provide excellent service and we are glad we were able to do so for you. Thank you for the recommendation.

5/5

Google

Excellent customer service especially from Laura Adamson . Very welcoming and lovely people . Definitely recommend and thank u Laura for all your help

Lindsay · 26 April 2024

Agent replied · 24 August 2024

Thank you so much for your kind words Lindsay! We're very happy to hear that Laura provided you with excellent service.

5/5

Google

Excellent service and great communication from readings handling my rental accommodation. Top service especially from Laura who has been my company liason. Thank you.

Mitch · 26 April 2024

Agent replied · 24 August 2024

Thank you for taking the time to share your 5 star experience with us, Mitch! We're extremely pleased that Laura and the team provided a great service. If you have any further feedback or questions, please don't hesitate to reach out.

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Questions about Readings Property Group Leicester

Has Readings Property Group won any awards?

Yes. In The Trusted Agent 2026 awards: Readings Property Group, LE1 won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Readings Property Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leicester.

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