5/5
My rented property managed by Kings. They are very professional and more helpful. Quick to respond. Thanks
Agent replied · 23 November 2024
Thank you for the kind words
Trusted Agent profile · Leicester
★★★★★
210 reviews across 2 platforms
297 Uppingham Road, Humberstone, Leicester, LE5 4DG
Kings Real Estate's office in Leicester, at 297 Uppingham Road, is rated 4.4 out of 5 across 210 reviews on two platforms, including 209 Google reviews rated 4.4.
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
5/5
My rented property managed by Kings. They are very professional and more helpful. Quick to respond. Thanks
Thank you for the kind words
1/5
Arranged a viewing for 1.30pm today. They never showed up. I rang them whilst waiting outside the property and they said they would call me back. 90 minutes later and I'm still waiting. Total lack of respect for my time and terrible customer service. Don't use them to sell your house.
5/5
Another happy customer! Great service and a personal thanks to Deyal, who was helpful and provided great communication in a timely manner! My agent of choice will use again for sure.
5/5
Just completed on my newly built home and can’t recommend this company enough
Always happy to help
5/5
I used Kings Real Estate for the first time this year after my family using other estate agencies in the past - Krishan the manager was brilliant in seeing everything through from start to finish. Always picked up my calls and got back to me with information swiftly. Jordon who was also involved with the sale was brilliant - accommodating all requests and ushered the sale brilliantly. Fantastic team and definitely will be using again.PositiveResponsiveness, Quality, Professionalism
5/5
Fantastic service from start to finish… special thanks to Krishan and Jordan who gave the most amazing service from start to finish flawless guys. THANK YOU. Regards Paul
5/5
Great service from Krishan and the team at Kings! Took care of each part of the rental process and got the property let quickly and easily providing updates at every step. Definitely recommend! Thanks.
5/5
Great service from Rikesh, so helpful & a delightful young man!
Thank you Aran
5/5
Had a easy, smooth experience when dealing with Kings! Would Recommend!
Thank you Thomas for you kind words and 5 star review
5/5
Sold my house recently with kings , Krish, Harry and team were great. Will deffo recommend and will be more than happy to buy my next house through them or sell .
5/5
With us having various sales fall with no fault of our own, we decided to take the approach of changing agents to Kings, We were met by Harpal who used all his knowledge and experience to quote us a price to sell and gave us great pointers, During the viewing Rebecca literally made it a seamless process by answering the questions of viewer, We loved how she came early to get an insoght of the property, The office team in particular with Sarina who I must say is a machine made the journey a memorable one and kept us on loop with each step. We could not fault Kings overall and could see why they are so successfull in theor field as they have passionate knowledgeable force who thrive on ensuring a smooth journey for the seller. Thanks omce againPositiveResponsiveness, Quality, Professionalism, Value
5/5
We had our initial appraisal done by Harry. He made a really good impression and seemed to know about our local area. The team that showed our house to perspective buyers are very professional. Nothing was out of place and we felt confident dropping our keys off and letting them do their job. During the covid lockdown they also made sure that everyone complied with regulations (wore masks) to keep my family safe. The pictures that kings took of our house are great and really showed off the best features of our house. We did unfortunately have many failed sales due to the complications that covid placed on buyers finances and other unforeseen circumstances. Each time kings swiftly put our house back on the market and found a new buyer. Sarena worked tirelessly to get our house sold and also help us purchase our property. Even until the last minute problems arose in our very long and complicated chain but she worked exceptionally well to progress the sale.PositiveResponsiveness, Professionalism, Value
5/5
A big thank you to Suki from Kings Real Estate, she is super helpful and kept up up to date with the progress during the whole process. Thank you for making the purchase of our first home as easy as possible.
5/5
Highly rate kings estate agents. Tom was very trustworthy and had great communication. Very helpful and nothing was to much to ask from him. Thank you again Tom :)PositiveResponsiveness, Quality, Professionalism
1/5
Avoid avoid Highly unprofessional agency initially they advertise for fixed selling price once they get that client is interested directly hike the price with different excuses at different times staff at viewing is polite and friendly but agency is fraud stay away from this
5/5
Rik & Harpal from Kings was wicked at helping me find a rental property for my siblings and also a separate one for me. Great support throughout the process. Will definitely consider buying a house from kings when I’m ready
5/5
I have had a great experience with Kings real estate from start to finish of selling my property. A big thank you to Harpal for all his hard work and attentiveness.PositiveResponsiveness, Quality, Professionalism, Value
1/5
My review relates to a property i was going to move into a few years ago on london road, after speaking to a recent estate agent, they mentioned it was illegal, and I'm still within the time frame to take this company to court and the ombudsman. The agent I dealt with, if I remember properly was suki. I viewed a property on London road, in Leicester. The property seemed very good, albeit a bathroom with a very bad damp and mold issue, and a little too expensive at the time (£600pm for a pretty tiny flat) I paid the deposit, agency fees and everything necessary (this was 2017) and was due to move in. Then I got a call out of nowhere, the land lady pulled out apparently, with no reason whatsoever which seemed a bit odd. At this point, I was £1000 down, I asked for my money back, as I did nothing wrong, and as it turned out, what they did wasn't legal at all. At first, I was told I don't get it back, as I payed fees, but the law was that if the landlady pulls out, and everything was previously accepted, legally they cannot keep a penny. After a week of calling daily, being hung up on, lied to etc. I was promised my money back, within the week. Suki, then lied, every single day for a month. "Its been sent" "sometimes payments take time" "well I sent it so stop calling" I then threatened to get the police and court involved, and suki, oddly, payed it into my paypal, out of her own personal account. At this point, 3 years on, I have only recieved £350 back. I actually needed up homeless for a small period due to this, as I spent my money on this place and never got it back. By the 15th june of this year however, I will be contacting a legal firm and ombudsman, as lucky for me, I keep my calls recorded and never delete important emails. After checking too, many of these reviews are bot reviews. Many estate agents have very bad things to say about this company. I would avoid, they stole £650 from me.NegativeResponsiveness, Quality, Professionalism, Value
5/5
Recieved an asolutely amazing service. Highly recommend Kings Real Estate.Very, very helpful staff that go the extra mile. Regular communication and no messing about. Thank you Sukhi and everyone else involved in helping me sell my property xxx
5/5
Great service from start to finish
Thank you
5/5
Excellent Service as always! Having used Kings for many years, Suki and her team are always friendly, helpful and proactive and are my No 1 recommended agents. Will always turn to Kings for property requirements.
5/5
I recently rented a property through Kings Real Estate and had an excellent experience. Their customer service was outstanding, making the entire process smooth and hassle-free. I highly recommend them for anyone looking for a reliable and professional real estate agency.
1/5
Rude customer service
Dear Naz, We are very surprised by your review. Reason being, we pride ourselves on excellent customer service and aim to deliver this to every customer we interact with. This commitment is reflected in the awards we have won consecutively for the past three years. Hence our surprised reaction from your comments. Please email info@kingsestateuk.com and we would like to investigate this.
5/5
Kings Real Estate were very professional throughout the entire sales process. A big shout out to Serena who kept me regularly updated with progress.PositiveProfessionalism
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