Trusted Agent profile · Leicester · Leicestershire

haart Leicester reviews

4.6

★★★★★ Excellent

1,635 reviews across 2 platforms

25 Halford Street, Leicester, Leicestershire, LE1 1JA

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haart's office in Leicester, Leicestershire, at 25 Halford Street, is rated 4.6 out of 5 across 1,635 reviews on two platforms, including 1,611 Google reviews rated 4.6.

Google logo

4.6 / 5

1,611

Reviews on Google

This office

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2.7 / 5

24

Reviews on Facebook

This office

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

1/5

Google

Shocking - avoid at all costs . The number of horror stories I have heard about the Leicester branch of Haarts is staggering. Poor customer service, don't respond in a timely manner - so much so that even when their Head Office intervene … More

Bird · 31 December 2019

Agent replied

Thank you, Bird Wood, for your review regarding our lettings team. Your feedback is very important to us and we'd like to look into this further. Could you please email us at andrew.richard.evans@haart.co.uk with the full details so that we can investigate. I am sorry that this hasn't been up to our usual high standards Best haart of Leicester

5/5

Google

I purchased a property via Haarts, they say this is one of the most stressful times but the staff at Haarts helped to take the stress away in particular Rakhee. She was amazingly efficient, tried her best to help me at every stage and I … More

Louise · 31 December 2018

Agent replied

Hi Louise, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Feel free to reach out to us if you need anything. We wish you all the best for the future in your new home. haart of Leicester Team

5/5

Google

Was a stressful looking for a good place in this climate but Sophie made it easy and stress free. Really communicative regardless of the time of day, lovely and really accommodating. 10/10.PositiveQuality, Professionalism

Mel · 21 June 2022

Agent replied · 20 June 2024

Hi Mel, Thank you very much for the feedback, I hope you will be very happy in your new home. Sophie, Haart Lettings Leicester

5/5

Google

Very good service from start to finish. Laura Pache was very helpful and sorted it all out.

Jack · 2 May 2025

5/5

Google

Thanks so much to Kayleigh, sales progressor, excellent communication, on point and pro-active throughout our interaction, she clearly puts a lot of time and effort into her role.

Emily · 30 December 2022

Agent replied · 30 December 2023

Thank you so much for your review, im so pleased you were happy with the service! Kayleigh, Haart Leicester

5/5

Google

Gurveer Jagpal from Haart Property Management, Leicester Office was really helpful. My paperwork was dealt with quickly and Gurveer provided all the information that was required. Thank you

Charlotte · 30 December 2022

Agent replied · 30 December 2023

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. … More

5/5

Google

Antony was lovely. Made my process of applying for the property from referencing to sorting it all very smooth. Was very helpful everyday. Extremely clear and fast process.

Rabia · 30 December 2022

Agent replied · 30 December 2023

Thank you for your kind feedback of Antony's service. We really appreciate you taking your time to leave a review, Andrew, Lettings Manager

5/5

Google

Recently purchased an investment property through haart. Phil and Kayleigh made everything simple and kept me updated through the whole process. By far the best agents I’ve dealt with. Thank you to the team at haart.

Safia · 30 December 2021

Agent replied · 30 December 2023

Hi Safia. Thanks so much for the feedback. We look forward to assisting you in finding your next property. Phil/Kayleigh. Haart of Leicester. Sales.

5/5

Google

I went to several agents over a 3 or 4 month period- none of which helped me with my needs as a first time buyer - that was until i went into haart. Brad and his team were friendly, approchable and knowledgable. Happy to reccommend

David · 29 July 2019

Agent replied

Dear David Llewelyn, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We''re looking forward to your next visit with us!

5/5

Google

Megan was a pleasure to deal with. Very professional & informative. Would highly recommend Megan & Haart.

Alex · 31 October 2023

Agent replied · 30 December 2023

Thank you so much for your review! Megan, Haart Leicester

5/5

Google

I have had absolutely fantastic support from the team at haart. Coco has been brilliant when viewings were happening in the house. Coco has also responded very quickly and professionally to my emails. I would highly recommend their services.

Adrian · 22 May 2021

Agent replied · 30 December 2023

Hi Adrian. Thank you so much for the positive feedback. Coco, Haart of Leicester, Sales.

5/5

Google

Haart Leicester are marketing our Agin Court development on Charles street and have done a fantastic Job. I have been working closely with Brad and his team and they have been a pleasure to work with. I would like to thank Brad for his … More

Jackie · 31 December 2018

Agent replied

Good afternoon Jackie, Thank you so much for your kind words. We will continue to help and provide the best standard of service possible. We look forward to continuing working with you in the near future. Many thanks, Leicester haart sales team

4/5

Google

Since I moved in I've had a very responsive, kind and helpful lettings manager (Jas Mann from Haart Leicester) who has picked up and helped solve every issue from parking, to appliance moving, fuse blowing, to flooding from neighbouring flat. He's arranged for permission to put up shelves and make minor changes with landlord. (Five stars) On balance four stars though because the girl who showed me round initially (Safia), gave me inaccurate information about the neighbour and electricity provider (didn't disclose that it was metered), and the automated utilities sales-calls were pushy and bad value (eg so called deals on broadband).PositiveResponsiveness

Rebecca · 21 June 2022

Agent replied · 20 June 2024

Very many thanks Rebecca we are on hand to help you throughout your tenancy. Thanks for taking the time to give this useful feedback. Andrew lettings manager

5/5

Google

The team at Haart Leicester are brilliant, as is Haart’s sales process and their reassuring professionalism - but their friendly, pro-active communications and guidance deserves a special mention because it’s simply exceptional. I met with Coco Hardy from Haart's Leicester, along with several other estate agents, at a property I was selling. Haart's sale's fees and services were very competitive and comprehensive, as one would expect. But their pre-meeting preparation was enlightening, as their presentation, was full of insightful local property knowledge, pricing, analysis, and guidance, they had seriously done their homework, unlike every other competing agent's presentation of the same old Google property market searches one does oneself. Of note, was that unlike every other agent, Haart didn’t knock, denigrate or bad mouth their competition - they didn't need too. Haart's extremely competitive yet straightforward pricing and national reach, were comfortably ahead of the pack, and they answer their phones in person from 8am to 10pm daily, a total no-brainer for anyone with a day job. So, I instructed Haart to sell the property, and they literally took care of everything, including appointing some the best solicitors I've ever worked with, all at an incredibly competitive rate, and we completed today, with a buyer from another city. So another big thumb-up to Haart's national reach. The entire journey with Haart has been a pleasure, and very importantly, reassuring, stress-free and frictionless. I'll absolutely be appointing Haart again.PositiveResponsiveness, Quality, Professionalism, Value

Sat · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for your positive feedback Sat, I really appreciate it! Have a great weekend. Coco, Haart Sales Team

5/5

Google

The agents at Haart are very professional and helpful. Lynna, Jas and Stacia always will to assisted us with your rental needs and ensuring our queries are answered in a timely manner. I now have another agent to add to this list of professionals, his name is Gurveer Jagpal. He was great in assisting us in locating our electric meter ( this is one of the reasons they are great at what they do. No assistance where possible is ignored). Thanks guys and I will continue to recommend persons to your company.

Sonivia · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for your kind review. It's always good to know our tenants have enjoyed the experience. Have a good day. Andrew Lettings Manager

5/5

Google

What can I say. I had some troubles with a residential flat. I got sick of using another company and seen the good reviews with Haart. I was helped by a young guy called gurveer. You could tell he wasn’t a typical conman and helped get my property the correct attention it required and offered a few other tips. Thanks and keep up the good work. Please remember to keep this high level of service as you progress through your career.

Manni · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for taking the time to leave a review. It's great to know you have received the good service that we pride ourselves upon. Andrew lettings manager

5/5

Google

I had to move down to Leicester for a job a few months back and I had a very short time to find a place to live, and to be honest I was a bit worried about the whole renting process. My agent was Jas Mann from the Haart Lettings, Leicester office, and he was amazingly helpful with everything, from seeing the place virtually to making sure I can move in time for my job. Super friendly and understanding as well with someone who was renting for the first time, which made everything so much easier. I totally recommend!!

STEFAN · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Andrew Evans Lettings Branch Manager

5/5

Google

Georgia Broomfield was a great help when looking for my first home, she guided me in the right direction and booked me in for a mortgage appointment!

Dom · 30 December 2022

Agent replied · 30 December 2023

Thank you so much for your review Dom I'm so grateful! Georgia, Haart Leicester

5/5

Google

Both Kayleigh and Chloe were excellent in the support they gave to my son when he bought his first house. Nothing was too much trouble; highly recommended.

Vicki · 30 December 2022

Agent replied · 30 December 2023

Thank you so much for your review Vicki! Kayleigh & Chloe, Haarts

5/5

Google

I would highly recommend Dinesh for being able to deal with all the paperwork and made our move very easy as soon as we arrived in Leicester. Its a great team and he is very responsive to all our requests.

Sivaranjani · 27 January 2021

Agent replied

Dear Sivaranjani, Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Haart Lettings Leicester

5/5

Google

Our agent Dinesh has been so helpful and responsive throughout the application process, we managed to get it all sorted within a week! I have to say, I've never had such a good experience with an estate agent. Very pleased!

Ana · 23 January 2021

Agent replied

Hello Ana, we really appreciate your feedback and we will ensure to keep providing exceptional customer service possible. We hope to see you next time. Take care and stay safe.

5/5

Google

Klaudia from Haart in Leicester is a very helpful person. She is a great staff and helped me a lot.

Maryam · 2 August 2023

Agent replied · 30 December 2023

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. … More

5/5

Google

Haart have been incredibly helpful and have consistently been quick in responding and handling issues. Thank you Lynna Proctor from the Haart Property Management Team!

Grace · 5 March 2023

Agent replied · 30 December 2023

Thank you for your kind review this helps us further enhance our customer service experience. Have a good day. … More

5/5

Google

Thank you so much Shannon Drewitt from Haart Property Management for helping me swiftly handle a few utility problems and contract renewal for my property! Has helped a tonne and very high professional. Thank you!!

Daisy · 30 December 2021

Agent replied · 30 December 2023

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. … More

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