First 4 Lettings Leicester reviews

★★★★★ 5/5

Google

Was attended to by Simran for a viewing and i must say her professionalism and customer service is excellent. She had the time and answered all questions thoroughly. I’m convinced to rent with first4lettings.

Peter · 26 March 2026

★★★★★ 5/5

Google

I've been with First 4 Lettings for a while and must say it's been a pleasant experience over the last so many years with their team especially Sharon. They are extremely professional and genuinely helpful with the property and quick to reach out with maintenance and any issues. I would highly recommend. Thank you to First 4 Lettings!

Amrita · 14 June 2023

★★★★★ 5/5

Google

Hi, First 4 letting was my agent for my rented house. They are very responsive. I moved to other place from Leicester couple of months back. I have not yet removed their bank account, I sent rent by mistake to their account. I approached them about my mistake. Team responded immediately and transferred my amount back to my account. Many thanks Dhruv for your kind help.PositiveResponsiveness, Quality, Professionalism

Yuga · 14 June 2022

★★★★★ 5/5

Google

Just starting off with First4Lettings and everything has been great so far, really smooth process and happy to help with any questions or needs etc. Yash has been great with contact and making sure everything to ready to go. Thanks for all the help!

Paige · 14 April 2024

★★★★★ 1/5

Google

Treat students as children. They said the house we wanted was available, filled out forms etc, next day told us the house is unavailable as they DECIDED to give to other people. Which is clearly rude, unprofessional. When I first went into the company to talk to someone about wanting the house, it seemed as if none of the employees can fix their face. They responded rudely & unprofessionally. Never will I ever consider looking for a Student house with them.

Ebony · 15 June 2019

★★★★★ 4/5

Google

First 4 lettings are good letting agency but there are a few odd bits. Firstly, they showed us some good properties when we were searching for properties but seemed to act like some did not reek of mould. When we did pick a house there was a strange point where they wanted bank details over the phone which is a bit of a red flag for me, so I insisted on in-person which they did accommodate. They also were speedy in adjusting the contract where it needed adjusting. Their web portal for reporting repairs is easy to navigate and they respond pretty quickly. When we had a leak in the middle of the night, it took two hours to get a call from the emergency plumber once we reported it, by then we had found the stopcock and stopped the leak. But I appreciate that on the form we did state that we were catching it in a bucket and it wasn't free-flowing, so maybe they were prioritising more urgent cases. Overall, they have not been disappointing but they do need some more honesty and dragging their deposit system into the 21st century. Would recommend

Lewis · 17 October 2024

★★★★★ 5/5

Google

Jack was super helpful and friendly. Answered all my questions and very personable. Some parcels were delivered to the property I had been renting post the end of my contract and he’s made sure that the parcels are kept safe for me to collect which is something I didn’t expect being no longer a tenant

Lydia · 14 June 2023

★★★★★ 5/5

Google

We had no issues with the property throughout the year. Zoe was friendly and helpful and organised a call to help explain how to get our deposit back.The house was inspected and our deposit was returned soon after we moved out. The inspection was fair and we received all of the deposit back.

Asher · 19 July 2023

★★★★★ 5/5

Google

I have been with the estate agent for years and can’t recommend them highly enough. They are very professional and respond to any queries I have. Zoe has been really helpful and has kept me updated on my property and ensures that I happy with the progress. Would definitely recommend others to use them

H · 14 June 2023

★★★★★ 5/5

Google

I have rented my house since 2012 through first 4 lettings after my relocation from UK. I have had a very good support from the agency. The communication from Mr Sukhvinder and Mr Mayur has been regular and in great detail. They have kept me updated about any problems and the repairs that have been carried out in the house. The agency were able to rent out my house quickly and had no problems in finding the tenants at any point of time. Any problems for the tenants have been quickly resolved without giving me much stress at all. To summarise - Excellent service, very professional, friendly and worth their fee

Ram · 15 June 2016

★★★★★ 5/5

Google

Recently had a leak under my sink so got in touch with First4lettings and they got straight back to me and helped me sort the problem straight away by getting in touch with my landlord and then sending someone to fix it. Emily Brown was the person who got in touch with me from First4lettings and she was super helpful, Thank you!PositiveResponsiveness, Professionalism

Amie · 14 June 2022

★★★★★ 4/5

Google

Since moving in to my new property on 14/10/2022, Zoe Reay has been absolute diamond. There has been several issues with the property however Zoe has been so quick to respond and the issues have been resolved after a matter of days! Thank you so much for your continued help :)

Sarah · 14 June 2023

★★★★★ 5/5

Google

I wanted to view a property and Faye was very helpful in arranging it the very next day. I highly recommend first 4 letting as they respond very quickly to requests.

Ibrahim · 3 August 2024

★★★★★ 5/5

Google

Couldn’t recommend enough! Had a pleasant experience being shown a property and a swift process of signing a lease etc, all within the same day.

Karolina · 2 April 2026

★★★★★ 5/5

Google

Lovely friendly people and the process for renting has been smooth and straightforward. The communication has been really good from start to finish. Happy to move into the next chapter with this positive start.

Alison · 16 January 2026

★★★★★ 5/5

Trustpilot

Dechlan was a great help with finding…

Dechlan was a great help with finding my daughter a new rental property when she moved to the area fantastic service!

Alan · 18 December 2025

★★★★★ 1/5

Trustpilot

Very poor experience

Very poor experience, provides no support for university students finding their way for the first time. Provided misleading advice assuring access to property by paying half rent but then renigned on providing access - disgraceful. University students should not let through this group.

Mark · 7 July 2026

★★★★★ 1/5

Google

First 4 lettings has been awful. They will cancel an appointment and not let you know and they will show up and let themselves in without asking. Had a cancelled appointment, I woke up to two men standing in my bedroom, as a 19 year old female that was scary, the letting agent decided to do a viewing after being told no. I have complained SO many times and all they say is “all I can do is apologise”. Funny that’s a letting agency have no idea about law regarding renting tenants. NO THIS HAS NOT BEEN RESOLVED !!

Grace · 25 June 2024

★★★★★ 1/5

Google

I was locked out of the building at night with no where to sleep, only for me to get to the office in the morning and the staffs were all laughing and giggling about my situation. Not even a single apology for the rubbish they did.

Zainab · 16 September 2025

★★★★★ 5/5

Trustpilot

Thank you Henco

Thank you Henco, for your rapid response and follow-up communications with the tenants; your skills and knowledge are excellent.

Afsana · 8 January 2025

★★★★★ 1/5

Google

I needed a place and contacted First 4 Lettings for a shared apartment I had seen online. At first they were all nice and helpful up until I paid the holding deposit. I provided all they requested showing I could afford the rent. Got the type of guarantor they requested. I went through the weblinks they sent, and no where was it clearly written that verification of my guarantor's proof of employment is only done by contacting their HR (from my experience, offer letters, payslips, bank statements are proofs). My guarantor wasn't happy with anyone contacting their HR after providing the other documents they requested. I then offered to pay some months rent upfront just so I don't lose my deposit but the agent refused. I explained my guarantor's reservation and was assured by the same agent on the phone that it won't be an issue, only for the narrative to change the very next morning when the agent told me they've sent an email to my guarantor's HR without either of our consent, the agent was also pretty rude to both me and my guarantor on the phone insinuating I was blind and couldn't understand that proof of employment meant contacting HR despite providing payslips and bank statements (nevermind my employer and landlord had already been contacted for a reference which they happily obliged). The agent was also happy to tell me people who earn 3 times my salary also go through the same process. I appreciate companies have their policies. What I do not appreciate is when you get the definition of the policy after parting away with money you would never get back. If there was any option less than a 1 star, that's what I would have gone for. Edit: Update to the First 4 lettings response below: I guess expecting your staff to be rude and unprofessional is something I also need to read up in a FAQ somewhere. It's easy to just say read the FAQ now when your staff hurried me to make payments and sign urgently, so I don't lose the apartment to other people who are about to take up the place. One thing I've surely learnt from this is never let anyone pressure you under the guise of helping you. Your reservation email on guarantor requirements is ambiguous and open to interpretation by anyone who has never had this type of experience with other letting agents. A simple line that says guarantors will be subjected to an employment reference check is better and clearer in my opinion. Your website also says anyone who cannot provide a guarantor can make upfront payment for rent which I offered to do and your agent refused all because you already have my money.

Bola · 15 June 2024

★★★★★ 1/5

Trustpilot

Horrible experience

I needed a place and contacted First 4 Lettings for a shared apartment I had seen online. At first they were all nice and helpful up until I paid the holding deposit. I provided all they requested showing I could afford the rent. Got the type of guarantor they requested. I went through the weblinks they sent, and no where was it clearly written that verification of my guarantor's proof of employment is only done by contacting their HR (from my experience, offer letters, payslips, bank statements are proofs). My guarantor wasn't happy with anyone contacting their HR after providing the other documents they requested. I then offered to pay some months rent upfront just so I don't lose my deposit but the agent refused. I explained my guarantor's reservation and was assured by the same agent on the phone that it won't be an issue, only for the narrative to change the very next morning when the agent told me they've sent an email to my guarantor's HR without either of our consent, the agent was also pretty rude to both me and my guarantor on the phone insinuating I was blind and couldn't understand that proof of employment meant contacting HR despite providing payslips and bank statements (nevermind my employer and landlord had already been contacted for a reference which they happily obliged). The agent was also happy to tell me people who earn 3 times my salary also go through the same process. I appreciate companies have their policies. What I do not appreciate is when you get the definition of the policy after parting away with money you would never get back. If there was any option less than a 1 star, that's what I would have gone for.

Bola · 8 June 2024

★★★★★ 1/5

Google

Originally first 4 Lettings is like any other student real estate company, however NONE of my friends house companies have asked for so much excessive payments at all. Please DON'T go through first 4 letting go to a different company so you won't have to pay multiple up front payments that are ridiculous for a 19 year old uni student (they've asked me to pay almost £1300). PLEASE go to a different Lettings company so save yourself money. Very disappointed at them trying to understand financial situations

Isaac · 6 June 2024

★★★★★ 5/5

Google

Its been three years i rent property from first for letting and had great experiences. Always answers my call and email on time and Thanks to Dhruv especially because i had overpaid my rent by mistake and he sent me back overpaid amount as soon as he received my email. I would highly recommend this letting agency.

Prashant · 14 June 2022