Every review we hold for the Leicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHi Leigh. Just like to say a huge thank-you for all your help and guidance during the last few months. Having to Sell my mums house was quite emotional for me and my sister, and you handled it with sensitivity and respect, and made the process as smooth as possible. I felt like you always had our back, in getting the best deal for mum, and I think we did, so thank-you.
Richard and Andrea.
Richard · 16 June 2020
Agent replied · 15 June 2024
Great to hear that we handled your mother's house sale with respect and sensitivity at such an emotional time. Thank you for taking the time to post a review.
★★★★★ 5/5
GoogleAndrew Granger & Co were engaged to sell my current property and were also the agent selling my new home. Their Sales Manager, Leigh Chapple-Lynch, was an invaluable constant throughout this protracted and complicated transaction. He was professional, supportive and very understanding of my circumstances, having my best interests at heart. He communicated well, responded quickly to enquiries, was friendly and approachable. I would have no hesitation in recommending him and the company to others.
Maurice · 16 June 2020
Agent replied · 15 June 2024
Thank you very much for taking the time to leave a review and for your very kind words. We are very happy to hear that you felt that way following the service you received. Thank you also for recommending us.
★★★★★ 5/5
GoogleIn the end what was a straight forward sale became lengthy , but fortunately using Andrew Granger as estate agents was of significant value and the sale materialised. I am most pleased with their professionalism in all parts of the sale from the unaccompanied viewings to pursuing other parties on our behalf.
Mark · 16 June 2023
Agent replied · 15 June 2024
We're delighted to read this. Thank you very much indeed.
★★★★★ 5/5
GoogleLindsey and the team have been great, thanks for all your prompt, professional help during our tenancy.PositiveResponsiveness
Paul · 25 August 2021
Agent replied · 15 June 2024
Thank you very much for your review. We're very happy that you feel that way.
★★★★★ 5/5
GoogleI had never experienced letting a property before in the UK. Since I started working with Andrew Granger & Co, I feel like I'm almost doing nothing. Every little details are carrefully and perfectly done with the agency. They work professionally and care about both side tenant or houselord. I really enjoy working with this agency :-)PositiveProfessionalism
Salih · 25 August 2022
Agent replied · 15 June 2024
That's really wonderful to hear - thank you. It makes all of the hard work worthwhile. Thank you very much for your review.
★★★★★ 5/5
GoogleWe absolutely love working with the whole team at Andrew Granger & Co. We couldn't be happier with the level professionalism and service we receive from them. A huge thank you to all the staff and a special shout out to the lettings team at Leicester. :-)
Neil · 16 June 2023
Agent replied · 15 June 2024
That's so lovely to hear. Thank you very much indeed.
★★★★★ 5/5
GoogleSuper happy with the service from Andrew Granger & Co, Leigh had been helpful throughout the whole process in purchasing a property and always kept in touch, leaving us with peace of mind. We would happily recommend Andrew Granger’s services to everyone.
Regards,
Mr & Mrs Lodhari
Dev · 16 June 2023
Agent replied · 15 June 2024
It's wonderful to hear that you were so happy with the service you received and would recommend us. Thank you very much.
★★★★★ 5/5
GoogleThey did a great job , I highly recommend them .
Glenn · 15 March 2025
Agent replied · 26 April 2025
Hello Glenn,
Thank you for taking the time to leave us a five-star review. I am please to … More
★★★★★ 2/5
GoogleThis was my most difficult tenancy so far. None of what had been promised before signing was actually done. I had to carry out renovations by myself. To get an answer from the landlord you have to wait for weeks. They will always tell you 'we will look into this.' And nothing gets done. Plus other problems which would take too long here to write.
Slack_30010 · 16 June 2020
Agent replied · 15 June 2024
Sorry to hear that you have had a difficult tenancy. If we can help further do get in touch.
★★★★★ 5/5
GoogleJasmine & Nicole the letting team at Andrew Granger Oadby, have been so helpful during the short time we were tenants and they are certainly the most professional letting agents we dealt with whilst looking for a short term rental.
Adrian · 16 June 2023
Agent replied · 15 June 2024
That's great to hear. Thank you very much for taking the time to leave us a review.
★★★★★ 5/5
GoogleBPM curetly provide Andrew Granger with Maintenance service for their rental properties.
The staff are very Profffesional and Responsive to tenants needs.
Andrew Granger provide a high standard of service.
Landlords and tenants are always kept informed and deal with all kinds of issues to ensure all parties are pleased.
Bob · 16 June 2022
Agent replied · 15 June 2024
Thank you very much - much appreciated.
★★★★★ 5/5
GoogleI have recently rented a property through this company and the experience so far has been perfect. The viewing was on time with a friendly member of staff, and the follow up since applying for the property has been really great. Always fast to respond and always very pleasant to speak with. Highly recommended!PositiveResponsiveness, Professionalism
Hannah · 16 June 2021
Agent replied · 15 June 2024
Hi Hannah, thank you very much for taking the time to write a review and for your very kind words. That's great to hear.
★★★★★ 5/5
GoogleGreat service from Leigh and the team. Would highly recommend!
James · 16 June 2020
Agent replied · 15 June 2024
Thank you very much James, we really enjoyed selling your home and hope that your move went well.
★★★★★ 3/5
GoogleDifficult to get a response - everything very slow. Communication poor to non- existent. Seemed uninterested in my enquiry. Still waiting (2 weeks on) for further details was promised by email.
All in all, not very impressed.
Nick · 16 June 2023
Agent replied · 15 June 2024
We're very sorry to hear this. Can you please email the details to Mark Sandall, Director, at Leicester@andrewgranger.co.uk and he will gladly help you with your enquiry. Thank you.
★★★★★ 5/5
GoogleWe had a great experience working with Andrew Granger & Co! The entire process was really easy and straight forward, making it enjoyable instead of stressful. Our real estate agent was super friendly and responsible, constantly updating us throughout. In conclusion, they've provided us a brilliant service and definitely recommend :)PositiveResponsiveness, Professionalism
Jack · 16 June 2021
Agent replied · 15 June 2024
That's wonderful to hear. We're so glad that you feel that way about the service you received. Thank you.
★★★★★ 5/5
GoogleGood communication and very helpful! Dealt with my elderly father’s first ever tenancy very well (due to house fire he had to move out of his home for six months)
Queries dealt with quickly and quick response time always from Lindsay and Jasmine!PositiveResponsiveness, Professionalism
Kathryn · 16 June 2022
Agent replied · 15 June 2024
We're very happy to hear this. Thank you very much for taking the time to leave a review.
★★★★★ 4/5
GoogleGenerally pretty good; they don't really respond to emails as they prefer to speak to you in person. Once our sale had been agreed they were very good at getting things done and chasing the buyer's solicitors (who were awful). Credit in particular should go to Harry for his patience, professionalism and tenacity. Thanks.
Shamir · 16 June 2020
Agent replied · 15 June 2024
Thank you for the review, we really like spend time talking to our clients as much as we possibly can. We hope that you are happy in your new home.
★★★★★ 5/5
GoogleThe agent is very responsible to both the landlord and the tenant, which ensures the economic security of both parties. Including when I got the keys to the house, they helped me with bill's registration application. I feel very satisfied.PositiveResponsiveness, Quality, Professionalism, Value
杨秉鑫 · 16 June 2022
Agent replied · 15 June 2024
Thank you very much for taking the time to leave your review. We're extremely happy to hear this.
★★★★★ 5/5
GoogleWe would definitely recommend this estate agent to anyone looking for rental properties. Our experience has been positive and informative and Jasmine, our lettings negotiator, has been quick to respond to any queries and is always happy to help. Thank you!PositiveResponsiveness, Quality, Professionalism
Jessica · 16 June 2022
Agent replied · 15 June 2024
Thank you very much for your review and kind words. We're very happy to hear this.
★★★★★ 5/5
GoogleA big thank you to all at Andrew Granger for marketing and finalising our property sale.
I received a truly professional service from everyone that helped me in this matter.
Highly recommended and would definitely be my first choice of agent again.
A big thank you to all.PositiveProfessionalism
Richard · 25 August 2021
Agent replied · 15 June 2024
We're thrilled to hear that you'd highly recommend the service we provide. That means such a lot to us. We hope to be able to help you again in the future.
★★★★★ 5/5
GoogleLiving in North Wales and wishing to rent in Leicestershire and during these unprecedented times, what could have been a extremely even more so stressful experience than normal was made so much easier by Jasmine and Lyndsey so helpful and so pleasant a credit to their CompanyPositiveResponsiveness, Professionalism
Paul · 16 June 2021
Agent replied · 15 June 2024
That's wonderful to hear. Thank you very much for your kind words. We hope you're very happy in your new home.
★★★★★ 5/5
GoogleI have had one of the best customer experiences with this company and Nicole in particular.
Very helpful, swift in responding and getting the work done and kept me informed every step of the way.
Highly recommend and thank you again.
Gemma · 16 June 2022
Agent replied · 15 June 2024
Thank you very much for recommending us and your very kind review. We're extremely happy to hear that.
★★★★★ 5/5
GoogleLeigh and the staff could not have been more helpful when selling our property, including being incredibly supportive with the ‘last minute issues’. Professional and kind at all times.
Anne · 21 July 2023
Agent replied · 15 June 2024
Thank you very much indeed for your kind words.
★★★★★ 5/5
GoogleAndrew Granger & Company have provided extremely professional and efficient services in the conveyancing process. Their responses to various queries have been swift and prompt, providing clarification where required. I would wholeheartedly recommend them for any future work!
Saira · 16 June 2022
Agent replied · 15 June 2024
That's wonderful to hear. Thank you very much for your review and recommending us.
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