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Newton Fallowell Leicester Forest East reviews

4.5

★★★★★ Excellent

196 reviews across 1 platform

18 Hinckley Road, Leicester Forest East, LE3 3GH

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Newton Fallowell's office in Leicester Forest East, at 18 Hinckley Road, is rated 4.5 out of 5 across 196 reviews on 1 platform, including 196 Google reviews rated 4.5.

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4.5 / 5

196

Reviews on Google

This office

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Reviews

Every review we hold for the Leicester Forest East office, from every platform, shown as written. First names only.

5/5

Google

Newton Fallowell are great, provide a great service and offer lots of support :)

Lara · 10 June 2026

Agent replied · 10 October 2026

Thank you for your review Lara!

5/5

Google

After a bad experience with an online estate agent, Newton Fallowell LFE really exceeded our expectations. Throughout the process they vetted all of the viewers, got rid of time wasters and their support and guidance throughout the whole process was exemplary. A special mention and thanks to Stevie and Helen for all of the moral support and professionalism shown throughout the whole process - you are a credit to the business!

Simon · 1 January 2024

5/5

Google

Newton Fallowell in Leicester Forest East efficiently marketed my property for me after I had received poor service and marketing from one of the countries leading Estate Agencies. The difference in service was night and day. They were quick, efficient and competent in marketing the property, which received multiple offers within 48 hours of the property being listed. Unfortunately the the sale of my property fell through several times due to complications with the buyer's mortgage offers. Each time the property was put back onto the market, multiple offers were received within 48 hours. The communication from Helen was excellent. Highly highly recommended.

Laurence · 1 May 2023

5/5

Google

I reached out to newton fallowell about selling my house, I was recommended by a friend as they previously sold theirs through this company, I can honestly say the whole way throughout was straight forward. The team at LFE went above and beyond and helped me in any way needed. Would definitely recommend and use again!

Faith · 10 March 2026

2/5

Google

cannot for the life of me get a viewing at any of there properties. been trying for weeks with the houses still listed online. they asked for details in an email. and take that as an "application " to show the landlord. but then I never hear anything. 2 hard working business people with a child. privately rented for 15 years and never missed a payment. yet we got zero look in to even view any let alone fully apply. really disheartening. gets 2 stars because at least they ddi reply to my emails when I felt like I had to pester them. I've dealt with a few agencies lately when trying to view property's and none of them worked in this way. very strange

Kelly · 14 April 2024

Agent replied · 31 December 2024

Good Morning Kelly - we are a sales only office at leicester forest east. All the rentals are marketed from a different branch. I am sorry for your frustration but it is not ourselves. if you let me know which properties you are looking for, I will reach out for you and try to help. My email is zak@newtonfallowell.co.uk

5/5

Google

I have been dealing with Newton Fallowell over the last few months. They have been absolutely responsive to all queries, helpful with the bigger and littler queries and an overall delight to speak with. I personally dealt with Stevie and Helen so thank you both! Would highly recommend as an estate agents.PositiveResponsiveness, Quality, Professionalism

Suzanne · 1 May 2022

Agent replied · 31 December 2024

Thanks for your kind words Suzanne

5/5

Google

Fantastic service highly recommend

Laura · 10 July 2026

Agent replied · 10 October 2026

Thank you Laura. 😊 …

5/5

Google

What a amazing agent to deal with!! our house purchase was not the easiest however Helen was always on hand to offer advice and help during the whole process. With our first house falling through they managed to find us pour prefect dream home 1 week later which we completed with 4 weeks. I found the whole team very amazing to deal with, and can thoroughly recommend them to any others looking to purchase a property. Many thanks once again :)

Chris · 1 December 2022

5/5

Google

Excellent staff and great service. Highly recommended

Boss · 10 June 2026

Agent replied · 10 October 2026

Thank you for your review!

5/5

Google

I cannot recommend Stevie at Newton Fallowell LFE highly enough. She is simply amazing, on the ball and gets the job done. She made moving house so much less stressful! Thank you also to Helen Spring who is brilliant as well. A wonderful team who work hard and are always on hand to answer any queries. I would not hesitate to recommend them to family and friends. Steph K (Feb 2023)

Steph · 15 April 2023

1/5

Google

We had a very disappointing experience with Newton Fallowell. We had an initial listing meeting with Zak, everything looked great, he seemed very enthusiastic and he was very responsive too. After we signed up, crickets. We never heard from him again. He wouldn't return our phone calls, wouldn't reply to emails/messages, wouldn't bother to address some concerns that we had when we had 0 viewings after a month in the market. After a whole month we didn't even know he wasn't actually dealing with our property himself but it was another agent who had also shown no proactiveness and couldn't bother (as it seemed) to get our house sold. The only person who is actually responsive and cares is Tom who is dealing with the marketing side of things and he is not even part of that office. We did end up selling quite quickly only because I personally posted our ad on Facebook and we were lucky to find our buyer that way. One viewing, one offer, that was it. And after we accepted the offer we also never heard from them again as they contract the after sales process to an external sales progressor. Absolutely awful experience and I wouldn't recommend them to anyone, the whole selling/buying process is too stressful on its own without the added stress of having an agent like this. Avoid. Be better!

Alexandra · 1 April 2025

5/5

Google

Zak and his team were spot on for me Cheers all Chris

Chris · 25 October 2025

5/5

Google

Thank you so much to Stevie in particular and her colleagues for their support and dedication to helping us on our journey into our new home. Stevie was the main person we dealt with and she kept us up to date, gave us feedback on progress and made a stressful event as smooth as it could possibly be. Would definitely recommend this team. They were all brilliant.

Paula · 1 January 2023

1/5

Google

Invited over for a valuation, never called back, tried calling over myself but no answer. Received a valuation over email but no personal service to answer questions. Decided to go with a different agent. If the branch manager read this, they should be embarrassed of their staff, it seems they don't want business, when I booked the valuation it felt like I was bothering the call handler.

Kd · 25 June 2025

5/5

Google

I have used Newton and Fallowell for many years and have found Zak and all the staff members to be extremely polite on the job and very knowledgeable. What can I say another superb estate agents to work with.

Jayesh · 10 March 2026

5/5

Google

Without any doubts I made the right decision to choose Newton Fallowell Estate Agents to sell my home in Leicester Forest East. Their professionalism came to the fore in the manner they advertised and managed the sale and I wouldn't hesitate to recommend their services to those planning to sell their home.

Mark · 2 January 2018

Agent replied · 31 December 2024

Mark, thanks for your kind words! I really wish you both all the best for the future and thanks for youre business. 😊 …

1/5

Google

Quite frankly! Disappointed! I have a property to let and needed to have a swift change in agent. I spoke to Zak and advised the urgency of setting the tenant up due to my previous experience with agent. He advised this wasnt the type of property they would usually deal with but would as my Mother would be letting hers too. A week went by, I heard nothing and so left a message in the office. Then another couple of days. Eventually I left 2/3 messages of which no one got back to me or my Mother. Infact, still waiting for a call now! Extremely poor service! If they didn't want to take on my property or if it wasn't a priority, it should have been communicated!

Sukhminder · 2 January 2020

5/5

Google

My property had an offer and was sold within a week of being on. The pictures taken by Newton Fallowell by Tom were fantastic and the brochure was very high quality. The office were always helpful and attentive. A great service and great advice and support given.

Lucy · 1 May 2020

Agent replied · 31 December 2024

Thanks Lucy for your kind words

5/5

Google

Newton Fallowell really exceeded our expectations when selling our property. We had experienced several traumatic episodes using other agents with other property sales over recent years and our expectations were low. However Zak and Tom at Newton Fallowell treated us as truly valued customers, worked efficiently and honestly and lived up to everything they claimed on behalf of the company. Our house valued fairly and was sold for the full asking price within 4 days of going on the market. After the offer was received Tom and the rest of the team at NF have continued to liaise effectively with us and we have no hesitation in strongly recommending them as property agents in Leicester Forest East.

Alan · 2 May 2019

5/5

Google

Newton Fallowell (LFE) - they do exactly what they promise - SELL YOUR PROPERTY ! I can highly recommend the professional services of this Agency who recently sold my home in record time. The staff were fantastic and communications far exceeded my expectations. They kept us updated regarding enquiries converted to house viewings and also provided feedback to us after each viewing. I was very impressed by how quickly they arranged an open house viewing day and we received an offer over the asking price in record time. Zak is extremely knowledgeable of the market industry and pricing your home in line with market value rather than over pricing. His expertise and approach to Client's is exceptional, so much so we recommended Newton Fallowell to our neighbour who wants to sell her home in the near future. For anybody researching the market for a trustworthy Estate Agents, I can personally state that this Agency is by far the most professional I have every had the pleasure to deal with, most of all, they are transparent and honest and alleviate any concerns you have during what can be a very stressful time. I have would have no concerns using this Agency in the future and have already recommended Newton Fallowell to a work colleague. Zak and his Team deserve a 10/10 rating for an amazing service.

Darren · 2 January 2019

5/5

Google

We have used a range of agents to sell our house, and we have had problems with all the corporate ones like over valuing, entrapment into a contract that is not the one we signed, we have been neglected and avoided to the point I was considering taking further action. Newtons have been amazing! We used the Leicester forest east branch, and from day one, they have been open, honest, and realistic with every piece of information and advice they have offered. Since using newton's we have had more viewings and interest than ever before. We are currently very close to a sale and is all thanks to Zack, Tom, Liam and the team who have worked hard on our behalf. One thing you should know is they don't get paid until they sell your house, (unlike corporate agents) so they have a good insensitive to work hard for you. They have also taken the best photos of all our previous agents, as they reflect our house accurately, honestly and in the best way possible. I have no hesitation recommending newton's to anyone, in fact I insist you speak to them first and listen to their advice, as it's good advice. A huge thanks to the team for all your efforts!

Garry · 2 January 2019

4/5

Google

After considering three other agents to sell our house we were keen to meet Newton fallowell because of the very attractive way they had presented the house we wanted to purchase. The video especially was extremely helpful and our vendors spoke highly of the agents. Newton fallowell's approach was to list our house at less than we wanted to generate interest and stir up competition. This was rather different from other agents and from our initial preference and, we felt, possibly influenced by an agent's natural desire for a quick sale. We took the chance, won over by their marketing style, and it happened to work. Zak is very engaging and energetic while Tom's calm confidence makes him gently persuasive yet leaving you feeling reassured. Tom worked his socks off, repeatedly answering emails when frankly all sane people are in bed! His attention to detail and quality of work were also excellent. We had some less than positive administrative experiences with their apprentice but these did improve. Our experience has been that all estate agents exaggerate, spin or even lie to a lesser or greater extent. I found Newton fallowell to be middle of the road on this. Their fee was middling too and they're no sale no fee like most reputable agents. We used EHL for conveyancing who they recommended. Whilst I was confident in the solicitor assigned to us we were extremely disappointed by the minimal and tardy service when she was on leave, which contributed to some stresses at the end. Was pleased to have facilitated the commission for Tom though! Thanks Tom and Zak! You deserve every continued success!

Louisa · 2 January 2018

5/5

Google

We liaised with Tom Hall through all the processes concerning the sale of our house: from his first visit to carry out a valuation through to us handing him the keys on the date of completion. Tom is by far the Ace within the pack at Newton Fallowell - Leicester Forest East: courteous at all times, never condescending, reassuring when we needed it most, extremely knowledgeable and proactive in finding solutions. Tom is a hard working gent and I wouldn't hesitate to recommend him for his expertise as an estate agent to all our friends.

Averil · 2 January 2018

5/5

Google

Very happy with the sale of my father's house. Buyer found quickly and Sam was very helpful and responsive to emails and phone calls. Contact with the buyer was also helpful and facilitated by Sam.

Peter · 1 January 2022

Agent replied · 31 December 2024

Hi Peter, Samantha thanks you for her kind words. It was our pleasure to assist you and if you need anything in the future do not hesitate to reach out.

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