Trusted Agent profile · Leeds
★★★★★
1,137 reviews across 2 platforms
Seacroft, Leeds, LS14 6FU
Strata's office in Leeds, at Seacroft, is rated 3.8 out of 5 across 1,137 reviews on two platforms, including 20 Google reviews rated 2.8.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotVery friendly very efficient the job…
Very friendly very efficient the job done is great and good advice . Malc tall
Thank you for taking the time to leave a review and for your kind words. We are absolutely delighted to hear that you have had such a great experience with us. We wish you all the best in your beautiful new home.Many thanks,Strata
5/5
TrustpilotJeff help me to sort the stair
Jeff help me to sort the stair Thank you
Hello Ming, Thank you for your review, we really appreciate it! It is great to hear that Jeff did a great job of fixing your stairs! Many thanks,Strata
5/5
TrustpilotStrata Homes Chesterfield
We recently visited two show homes at Strata at Dunston Road Chesterfield. We thought they were outstanding in design and a beautiful build. The houses had fabulous interior design.
Hi TomThank you for taking the time to leave a review. So pleased to hear you had a good visit to 360 and enjoyed looking around our homes,Many thanksCarla
5/5
TrustpilotFantastic company
Fantastic company. My girls football have been extremely lucky to get sponsorship from these and we appreciate this massively. Thank you so much for your help and kind donation. .
5/5
TrustpilotEfficient and friendly service
Efficient and friendly service provided by Jeff. He mended the toilet flush in less than a couple of minutes!
Good morning Joanne, Thank you so much for your review and kind words towards Jeff. It is great to hear he carried out the works so efficiently. We wish you all the best. Many thanks,Strata
5/5
TrustpilotProfessional David Innes
David Innes came up to fix certain things for us today, he was professional and explained everything well. Fabulous!
Good morning Kaya, Thank you for taking the time to leave a review and for your kind words regarding David. We wish you all the best. Best wishes,Strata
5/5
TrustpilotThe houses are built to high standards.
The houses are built to high standards.The staff are very good as they take you through the step to step of the buying process.Their updating is very simple and precise.The house completion date was on time.
Hi Margaret, Thank you for taking the time to review your most recent experience with us. I'm glad you found your buying process an easy and enjoyable one. Please don't hesitate to get in touch if you need anything at all. Good luck and best wishes with your new home. Thanks, Izzy
1/5
TrustpilotAbsolutely awful company
Contacted Strata to complain about poor service and was not happy with their lack of empathy.No wonder their Trustpilot score continues to drop.
5/5
TrustpilotExcellent service !
Excellent friendly service from all the staff concerned from start to finish. Initial advice and guidance form Laura on sales was particularly useful.
Hello, thank you for leaving a review. We are so glad that you had a great experience with Laura and the Strata Team! Many thanks,Fearn
5/5
TrustpilotWe were so happy, amazing service…
We were so happy with the amazing service from Mauricia at Strata and how she made the process smooth and efficient. Strata is very good and we highly recommend it.
Hi Lovina, Thank you so much for your kind words. I'm glad to hear Mauricia has helped you with your buying journey. Good luck in your new home. Thanks, Izzy
5/5
TrustpilotBest customer service
Today i had a visit from Jeff and LesWonderful guys , taken care of the issue and very patient to listen about the problems and understand.Resolved all issues i had reported.
1/5
TrustpilotStill waiting for repairs to be…
Still waiting for repairs to be completed. Property 3 years old and still we have hot water feeding the toilet and had to pay for it amongst other faults this company ignores. Disgraceful
Hello,I am sorry to hear you have repairs that haven't been completed within your two year warranty period. Could you please send more details of these to customercare@strata.co.uk so that we can look into this further for you and hopefully resolve your issues?Many thanksNatalie
5/5
TrustpilotThankyou David & Malc
Thankyou David & Malc Fantastic job. Very pleased with the work you both carried out 👌
Hello Katherine, Thank you for your review, we are delighted to hear you had a fantastic experience with David and Malc. We wish you all the best, Strata
5/5
TrustpilotEpitome Wakefield
Bought a Strata June 2019 in Wakefield , they have been very helpful and made the move easier than I have ever had before Lovely property very modern happy with my purchase
Hi Claire, Thank you so much for reviewing your most recent experience with us. I am glad to hear that our team at Epitome made your buying process an easy and enjoyable one. Good luck with your new home, please get in touch if there is anything you need. Thanks, Izzy
5/5
TrustpilotJeff has arrived and done some stellar…
Jeff has arrived and done some stellar piece of work. Very polite, quick, efficient. Done all previously discussed issues and then more.
5/5
TrustpilotWonderful service and was very helpful
Wonderful service and was very helpful, different to any other experiences. Couldn’t have asked if anything more from Beth she made it a very pleasurable experience.
1/5
TrustpilotTill we buy home sugar coated…
Till we buy home sugar coated convincing conversations.Soon we get the key everything changes.Staff at the customer care team is excellent in Finding excuses not to sort out the concerns raised by customers even they blame other builders .If we get a call back from them then that’s our lucky day.This is the experience I got from Strata definition derby.
5/5
TrustpilotReally good service
Really good service, good people. Happy with the work that has been done. Malc tall and David innes
4/5
TrustpilotRosas
We just moved in to our new Rosas home .Excellent communication from Sheeren and very nice home. Strata is the best place to get your new home. 🤣
Hi CharityThank you so much for taking the time to review your experience, I am so glad you're happy with your new home and the communication during the process.If there's anything else you need, please don't hesitate to get in touch.Many thanksNatalie
5/5
TrustpilotDavid Innes
David Innes came to complete some snagging repairs, was very pleasant and professional, and completed all work to a high standard
5/5
TrustpilotExcellent work
Excellent work, highly skilled, coped with a two year olds grilling too.
Hello David, Thank you for taking the time to leave a review. We are delighted to hear you have had such a great experience with us. We wish you all the best for the future. Many thanks,Strata
5/5
TrustpilotBarry and Karl
Though I am not happy with Strata from past experience. Barry and Karl have personally done a good job when they recently attended my property.
1/5
GoogleTerrible site, customers treated like dirt, snags bodged and then ignored when complaints are made, road unfinished and then dug up to inconvenience the entire estate
5/5
TrustpilotStrata 360
Visited Strata 360 today as recommended by our daughter to go and view the show homes. The staff were very friendly and welcoming and the homes were finished to a particularly high standard with beautiful interior design. Our visit was purely for inspiration but we did appreciate the quality of the houses both inside and out. Stunning Regards Jo & Sean
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
