Right Let Leeds reviews

★★★★★ 1/5

Google

This is the worst agency known to man. As a tenant they do nothing, only contact you to tell you you’re not paying enough money. They come and inspect the house and when they see repairs they write it down and nothing happens. 6 months still waiting for them to fix my door, have had to start messaging the landlord directly. Cos the house manager is so useless we don’t even use the group chat she’s in cos she doesn’t do anything.

Complete · 2 June 2024

★★★★★ 5/5

Google

Best letting agency in Leeds. Maani and his team provide exceptional service for both the tenants and landlords. They also look after the property making sure it's always in good order whilst reducing the cost of maintenance and repair. I recommend for anyone to use righletleeds to rent through them or trust them to let and manage your property.

Mazen · 26 July 2024

★★★★★ 5/5

Google

Excellent company who have got a very personable approach to their work. I have only got positive things to say (or think!) about the company and that is over 13 years of using them. Very efficient and excellent communication in a timely and appropriate manner from all staff who work there. I do believe they have got the best interests at heart of the people that they work with and want the best outcomes all round. All good for me and that is over a sustained period of time.

Michael · 11 July 2025

★★★★★ 5/5

Google

I have found Right Lets Leeds to be excellent in the 8+ years I have used them to manage a number of flats. Maani and his team are always very approachable and quick to respond to any question or issues. They gave me great confidence that my tenants were receiving an excellent level of service and I would definitely recommend them to any Landlord looking for a management service for their property.

Sean · 17 June 2023

★★★★★ 5/5

Google

We have been using Right Let Leeds for many years now. Couldn’t recommend them highly enough. Always get such great service from them. Thank you to Maani and the team!

Nagra01274 · 16 May 2025

★★★★★ 2/5

Google

I rented a property through Right Let Leeds and while I appreciate that my full deposit was returned, my overall experience had challenges. Communication with tenants could have been clearer and more responsive, and there was little flexibility when it came to addressing tenant concerns. Additionally, there were frequent property visits with minimal notice, which sometimes affected our privacy. Regular check-ins are understandable, but a more balanced approach would have made the renting experience smoother. For those who prefer a strictly policy-driven agency, Right Let Leeds may be a suitable choice. However, tenants looking for more flexibility, clearer communication, and better privacy considerations might want to explore other options.

Tanvi · 16 April 2025

★★★★★ 5/5

Google

Right let Leeds have been extremely helpful during our two year tenancy. Our landlord has been great, and any issues or queries have been cleared up quickly. Communication from right let Leeds has been acceptable, because of this, we are using them for our next tenancy at our next house.

Cailin · 26 July 2024

★★★★★ 5/5

Google

My sister and I had a great experience with Tom. From the start, he was professional and clearly knew what he was doing and also very friendly and easy to talk to. We really appreciated how informative he was - it was very clear he cared about his clients and helped us feel supported. Thank you kindly Tom ! Would highly recommend this agency to anyone looking to rent.

Matheena · 8 August 2025

★★★★★ 1/5

Google

Do Not use this company, they take weeks/months to fix things. Workmen then turn up unannounced. In conclusion, our experience with this company was nothing short of a nightmare. The torn sofas and chairs were emblematic of the overall lack of care and maintenance evident in every aspect of the property. The kitchen was the epitome of a disaster. The appliances were outdated and barely functional. After renting a property through them, I can confidently say that they are not to be trusted, as they are now unjustly trying to retain our deposits despite the property being nothing short of diabolical. It seems this company are notorious for not returning deposits. Avoid!

Julie · 21 August 2023

★★★★★ 4/5

Google

The form was difficult for "oldies" to fill out online but staff at Rightletleeds were extremely accommodating and made it very easy. Huge thanks to Ramona for her help.

Miranda · 16 April 2025

★★★★★ 5/5

Google

Recently found my newest property with Right Let Leeds and couldn’t be more happy. Had amazing viewings with Dan and he was very informative on how everything went in regard to applying for the property. Very professional at the office too with clear instructions on signing up and paying deposit, glad to have Right Let Leeds on my side for my new property :)

Max · 2 September 2025

★★★★★ 1/5

Google

Would not rent from these people ever again. My daughter and her housemates had problems from the first month with a leaking shower onto the bedroom below. Plumbers called out 6 or 7 times and was offered the only solution of getting showered at the gym! After Christmas they had a rat infestation and when I called to complain I was told it was due to how students live. My daughter and friends were clean and tidy. The problem was fixed but they could not live in the property due to the rotting rats’ smell afterwards. Lockdown was a blessing as they went back home. At the end of the year they had a bill for almost £700 for cleaning and repairs. They waived the whole fee as they were claiming for things that were broken when they moved in and luckily had pictures showing dates. They claimed for a mattress that was damaged during the leak. I don’t trust the ratings on them as the majority of the 5* reviews are their friends on Facebook!!NegativeProfessionalism

Paula · 26 August 2021

★★★★★ 5/5

Google

I rented with RightLet Leeds when I was working in Leeds and that was such a great decision. All staff members were very helpful and patient from the start of my interaction with them. I stayed for 2 years, during which they had always been very responsive when I had any questions about my supplier, landlord or anything related to my tenancy. I had a wonderful time in the lovely flat I rented via them. After I left country, there was some paperwork that I needed but didn't sort out before I left, and the staff members (special thanks to Maani) went out of their ways to help me. I really appreciate the help they have given me and I am feeling very grateful for them making it so much easier for the tenants! I wish you all happiness in this festive season! Take care!PositiveResponsiveness, Quality, Professionalism, Value

Jianan.M · 26 August 2021

★★★★★ 5/5

Google

Having rented with Right Let Leeds for 4 years, I can not recommend them highly enough, they've been exceptional in my time renting with them. Special mention to Tom and Maani who was both always a great support with any queries I had.

Andy · 28 August 2024

★★★★★ 5/5

Google

We have really enjoyed having Right Let Leeds as our letting agents for the past 2 years! All the agents are absolutely lovely and have helped us so much right from viewing houses in 2018 through to now with issues with our landlord. Replies are always quick and they have also tried to help where they can. We have had really good experiences with all the agents, especially Connor and Maani. Thankyou so much guys - and for your treats to say goodbye!

Issy · 17 June 2021

★★★★★ 5/5

Google

in the two years I was a tenant with Right Let they proved to be the best letting agency I have ever been with. Responses were always quick with any issues I had and always checking up with me via phone to see if I was happy with the outcome. When I did need repairs they were always quick, professional and always keen to hear what I had to say. When I had a slight issue with my landlord and the deposit they were incredibly helpful and pushed for the best outcome for me based on my time with them. I would have happily stayed as a customer with Right Let if they had the type of property my partner and I needed (we looked too late) and my current letting agency has had big shoes to fill based upon the service from Right let.PositiveResponsiveness, Quality, Professionalism

Jack · 17 June 2021

★★★★★ 5/5

Google

Have been using Right Let Leeds to manage my property portfolio for a couple of years now. The team at Right Let especially Ross, Maani and Cyrus from day one have all been exceptional in dealing with all my enquiries going above and beyond in providing a truly professional service. Any issues are promptly dealt with and they have provided local insight as I don’t live in leeds and accompanied me on viewings to see potential properties for further investment or gone on my behalf and sent me over videos of viewings. My previous and current tenants have all mentioned to me how they were offered help and advice on moving in and leaving the property to make the process as simple and efficient for them helping to manage all their needs as and when required. Would definitely recommend Right let to all landlords who want a hands off approach to managing their properties and want all areas dealt with on a truly professional level from looking after tenants and maintaining their properties for the future leasing market for HMO’s and single lets.

Imran · 17 June 2020

★★★★★ 4/5

Google

Right Let should discuss with the landlord first before requesting any amount, especially when there are check-in and check-out videos and tenant’s photos. In our case, the landlord claimed one-third of the deposit, stating it needed deep cleaning. However, the DPS refuted their claim, finding that the overall standard of cleanliness throughout the property had not deteriorated over the course of the tenancy, and we got our deposit back. Even though it is not Right Let’s fault, they need to be a reasonable mediator. For this reason, I’m only giving them 4 stars.

Pyaephyo · 2 October 2024

★★★★★ 1/5

Google

Robbing, dishonest, thieves. Charged us for everything under the sun, leaving us with a tenner between us to split from our deposits. Must be struggling financially due to Covid (aren’t we all) so are charging unrealistic fees for cleaning (£350), mattress protectors (£24 ea), scuffs on walls and doors (£50 - which is actually stated as general wear and tear in the contract), “mouldy” mattress that probably hasn’t been changed in 5 years (£100) plus extra rent for time we had to isolate BY LAW in the house after our move out date. We left the house absolutely spotless and have pictures to prove. Beating in mind it was far from perfect when we first moved in. They have been awful during our whole tenancy, they are overall unhelpful and slow with maintenance issues. The only time when contact was efficient was when they wanted to come in for a viewing. Steer clear, there are plenty more honest and fair letting agencies and landlords out there.NegativeResponsiveness, Quality, Professionalism, Value

Eleanor · 17 June 2022

★★★★★ 5/5

Google

Excellent service and contact throughout the sale of the house and it was just what we were looking for with many other houses competing with the one we chose. Big thanks to Tom Evans and Rightlet for sorting me out for 2 years

Sebastian · 17 February 2024

★★★★★ 5/5

Google

Me and my friends have been with Right let for 2 years during uni and have nothing but good things to say about them. A big shout out goes to Tom for all his help - he has been amazing! Would highly recommend Right Let to both students and professionals. Thank you again!

Freya · 18 August 2025

★★★★★ 5/5

Google

Great experience! Potentially relocating to leeds with my girlfriend for a career move, Danny was super friendly and helpful, organised a viewing last minute for a house we liked in the ‘Headingley’ area of leeds. I definitely recommend this fine young gentlemen.

Ryan · 17 February 2024

★★★★★ 5/5

Google

Excellent service from Maani and team. Thank you. The attention to detail is a differentiator.

Tom · 16 April 2025

★★★★★ 5/5

Google

Great service from start to finish. Thorough and professional. Thanks to Ramona for all the efficient paperwork and Maddie in marketing for the photos and most of all for finding us brilliant tenants that are also 100% happy with the service!!! Great work from Ross and all the team. Professional, friendly and efficient. Would highly recommend them!!! Well done all of you!

Catherine · 17 June 2022