Trusted Agent profile · Leeds
★★★★★
839 reviews across 3 platforms
Roundhay Road, Roundhay, Leeds, LS8 4BA
Preston Baker's office in Leeds, at Roundhay Road, is rated 4.6 out of 5 across 839 reviews on three platforms, including 18 Google reviews rated 4.9.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotI was really impressed with them
I was really impressed with the knowledge, professionalism and efficiency of all the staff that dealt with us. At my age I wasn't sure I would be able to get a mortgage but everything wentvthrough without a fuss. I would certainty reccomend them to my friends.
4/5
TrustpilotPro-active and worked hard to get us a …
Pro-active and worked hard to get us a buyer. Kept us well informed throughout the process.
Thank you Andy! Kind regards, Team PB
5/5
TrustpilotHeadingly branch
Very helpful and friendly staff in the Headingly branch. Will definitely recommend to my friends.
Hello Rebecca, thank you for letting us know about your positive experience. Team PB
5/5
TrustpilotWe have delt with Preston Baker for …
We have delt with Preston Baker for over a year now, excellent company, 1st class service.
Thank you Scott - what a great review. Kind regards, Team PB
5/5
TrustpilotGood service.
Friendly and professional staff at the Headlingly branch. Would certainly reccomend to friends and family.
Hello Harold, thank you for your recommendation, that means a lot to us. Team PB
5/5
TrustpilotTrouble free tenancy management
Rebekah has managed a tenancy for me efficiently and sensibly for at least 2 years. The negotiations were not straightforward, but she has dealt with them smoothly and politely. It has been a trouble free arrangement.
5/5
TrustpilotGreat friendly staff
Great friendly staff, very efficient service and would highly recommend to anyone looking buy or sell.
Many thanks for your great review.
1/5
TrustpilotI had a terrible experience
I had a terrible experience. The Client Care Manager, Catherine Jones, was abrupt, condescending and arrogant.
Hi there, really sorry to hear about your experience. Catherine knows sales progression inside out and works very hard for our clients to make sure house sales go through as smoothly as possible. It doesnt always work out that way and I know Catherine will be disappointed to have this feedback as she always puts clients first. All feedback is good as it helps us improve our services. Thank you.
5/5
TrustpilotProperty rental
Very professional company with the promotion of rental of our property from start to finish and has continued throughout the further processes which is now with property management section. They are not cheap but like the saying goes you only get what you pay for.
5/5
TrustpilotReally Excellent
I've dealt with many estate agents in the past and many have bad reputations but Preston Baker is absolutely excellent. Rachel has a been a pleasure to deal with and couldn't imagine working with anyone else.
5/5
TrustpilotHaving sold through Preston Baker
Having sold through Preston Baker, I was fairly confident buying through them might also be easy. It has been. Rachel and Naomi have kept us informed of all updates from the conveyancing team and the sellers. Quick and easy.
5/5
TrustpilotGreat service
Great service. Was expecting to have much more issues and delays and had none.
Thank you for the great feedback!
5/5
TrustpilotExtremely helpful
Extremely helpful - good communication. Very grateful for helping us find our perfect home!
Thank you so much Joe. We are so happy we were able to help you find your perfect home and hope you are settling in well.Kind regards, Team PB
5/5
GoogleSally (Agent), Laura (Mortgage advisor) and Tom (Lettings) provide a great service for any property investor. Coming to the table with a more complicated situation, they have enabled the process to move along smoothly and have been …
5/5
TrustpilotFirst time selling a house and these…
First time selling a house and these guys were just spot on! Sold the house on the weekend viewing. They did everything! I would definitely recommend them to anyone considering selling s property. Down to earth and just down right helpful and professional!
5/5
TrustpilotI would definitely recommend Preston…
I would definitely recommend Preston Baker if looking for an Agent to manage any rental property.Rebekkah Wanden who has excellent interpersonal skills, has been really professional and a great help tp me as owner.
5/5
TrustpilotThe team at the Headingly office were a…
The team at the Headingly office were a great help, thank you all!
Thank you for your lovely review Aisling. Kind regards, Team PB
5/5
TrustpilotExcellent service and great…
Excellent service and great communication, the team make you feel very at ease.
Thank you Ellie. Kind regards, Team PB
5/5
TrustpilotGreat
Quick sale, always available to talking things through with anyone in the Branch.
Thank Jason for your review. Kind regards, Team PB
5/5
TrustpilotNot all Lettings Agents are bad
Preston Baker are good, in a field of pretty shoddy letting agents and managers they’ve taken a pragmatic approach to everything my tenancy has thrown at them and managed the landlord well too.
5/5
TrustpilotGreat team that we're always on hand to help
Great team that we're always on hand to help. I would highly recommend.
Thank you for taking the time to give us a great review.
1/5
TrustpilotI wouldnt go with preston baker again
I wouldnt go with preston baker again. Because the way i got treated
Good afternoon Paula, we are very sorry to hear that you did not have a good experience with Preston Baker. We would be keen to receive further feedback to help improve our service for other customers. If you would like to provide this please email us at community@prestonbaker.co.uk. Thank you.
5/5
TrustpilotExcellent service
Excellent service. Always quick to reply and sensible advice. Thank you
Thank you for your review Yohan. Which branch did you deal with so I can let them know? Team PB
5/5
TrustpilotDealt with complaint quickly
Dealt with complaint really quickly - it was my fault not there's!
Hi Ben, thank you for your feedback. I'm sorry you feel that there have been issues regarding the checkout procedure. If you would kindly contact us on 01904 622 355 or email me at ashley.mehr@prestonbaker.co.uk I would be keen to resolve any issues you may have in a timely manner.
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