Trusted Agent profile · Leeds

Preston Baker Leeds reviews

4.6

★★★★★ Excellent

949 reviews across 3 platforms

Leeds, LS8 2HU

Preston Baker's office in Leeds, at Leeds, is rated 4.6 out of 5 across 949 reviews on three platforms, including 165 Google reviews rated 4.3.

Google logo

4.3 / 5

165

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

783

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great customer service

All staff are polite, efficient, helpful and knowledgeable. Should problems arise, they go the extra mile to resolve them. Keep up the good work !!

Jin · 29 January 2019

Agent replied · 17 June 2024

Hi Jin. Thank you for your kind words. Bradley~Team PB

5/5

Trustpilot

Excellent service from Zoe

Zoe filled me with confidence from the first conversation I had with her that the sale was in good hands. Always very professional, always available on the phone and communication was great. Went above and beyond helping out chasing issues elsewhere in our chain. We would definitely use again, thank you!

Ben · 27 February 2021

5/5

Trustpilot

Excellent service - highly recommend

Excellent service, could not have been better! Anna and Claire both offered excellent service throughout, fast responses even out of hours, and helped us through two “best and final offer” processes which would have been incredibly stressful without their support. Would recommend and would definitely use again - thank you.

Lauren · 3 May 2021

5/5

Trustpilot

Rachel at Preston Baker was really …

Rachel at Preston Baker was really lovely and genuine, I have met her for a couple of viewings so far and given a really nice impression.

Jason · 1 February 2018

Agent replied · 17 June 2024

Thank you Jason. Rachel will be delighted with your kind words. Kind regards, Team PB

5/5

Trustpilot

After being a tennant with Preston …

After being a tennant with Preston baker I have found the service to be exceptional. The team are always willing to help and explain things clearly.

Emma · 29 September 2017

Agent replied · 17 June 2024

Hi Emma, Thank you for the 5 stars. We are really pleased to be able to help you. Kid regards, Team PB

4/5

Trustpilot

Great service beginning to end

Great service beginning to end . We sold our property after one showing . The only reason I didn’t give 5 stars is because I sometimes felt overwhelmed by the amount of phone calls I received from them . The next time I sell my house they will be my first point of contact .

Umsufi · 18 September 2019

5/5

Trustpilot

Go Preston Baker

Go Preston BakerFabulous customer care Louise you were amazingThankyou all for a great experience buying my new homeWould highly recommend to buy or sale you're homeThankyou

Jacqui · 28 June 2017

Agent replied · 17 June 2024

Hi Jacqui - thanks so much for your comments and glad things have gone well for you.

5/5

Trustpilot

Excellent.

Excellent service. Helpful, friendly, knowledgable staff. Kept us fully up to date with progress throughout. Best estate agent we have ever used. Highly recommend.

Liz · 15 November 2017

Agent replied · 17 June 2024

Thank you so much Liz. Kind regards, Team PB

5/5

Trustpilot

This is my second experience of working …

This is my second experience of working with Preston Baker and on both occasions I am very happy with the service the team provides.

Ian · 21 June 2017

Agent replied · 17 June 2024

Good morning Ian, many thanks for taking the time to give us a review. We are glad you have enjoyed good service on both occasions and hope you will use us again.

5/5

Trustpilot

We have been dealing with Abigail so…

We have been dealing with Abigail so far who has been nothing but helpful and accommodating to us. Would definitely recommend this company!!

Lisa · 30 May 2018

Agent replied · 17 June 2024

Thanks Lisa. Abigail will be delighted with your wonderful review. Kind regards, Team PB

4/5

Trustpilot

No Complaints

No ComplaintsI had good service and they were always there to answer any questions I had. I really can't think of any negatives.

Rob · 22 March 2018

Agent replied · 17 June 2024

Thanks Rob! Kind regards, Team PB

5/5

Trustpilot

Excellent in every respect

Excellent in every respect. Thank you!

Michael · 21 October 2024

5/5

Trustpilot

The whole team at Preston Baker have …

The whole team at Preston Baker have been wonderful from first contact.They helped us secure the home we wanted.Well done all of you!

Ann · 6 December 2017

Agent replied · 17 June 2024

Thank you Ann. We are so pleased to have been able to help you. Kind regards, Team PB

5/5

Trustpilot

Highly Recommended

Honest , professional service. I felt in safe hands right from the start. Managed to sell my house within the week.The staff were polite, efficient and kept me informed throughout the process.Preston Baker came strongly recommended to me. I would strongly recommend them to anyone wanting the smooth sale of their house.

Sam · 14 October 2019

5/5

Trustpilot

Excellent service

Excellent all the way through! Very pleased with the professionalservice we received from Rachel Lansdell and Niomi Tinsley. Great communication and friendliness. All the viewings went smoothly especially in these difficult times due to covid. I would highly recommend Preston baker , they are 5 star!

Lisa · 8 June 2021

5/5

Trustpilot

Great Property Management Team

Excellent service from Ashley and his Property Management team. Very courteous and they go out of our way to help. Would definitely recommend!

Lauren · 23 July 2017

Agent replied · 17 June 2024

Hi Lauren, thanks so much for your feedback and recommendation of our lettings team.

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. I am so glad we chose Preston Baker they were by far the most professional agents we have ever used, and the most efficient. They organised our launch day very smoothly and even gave us advice on how to present our property to maximise interest

Rachel · 29 January 2020

5/5

Trustpilot

Highly Recommend

No fuss, great communication, great brochure and house sold close to the asking price within a few weeks. Can't ask for more!

Christopher · 10 April 2018

Agent replied · 17 June 2024

Thanks Christopher!! Kind regards, Team PB

5/5

Google

Great service, good people to deal with.PositiveProfessionalism

Marcus · 16 June 2022

Agent replied · 15 June 2024

Thank you very much Marcus. Kind regards, Team PB

5/5

Trustpilot

Outstanding service from Carrie

Outstanding service from Carrie. Excellent communication throughout the process. Would recommend Preston baker to anyone looking to buy let or sell. 10/10.

Abigail · 1 December 2017

Agent replied · 17 June 2024

Thank you Abigail, Carrie will be delighted with your review. Kind regards, Team PB

5/5

Trustpilot

Very happy with the Lettings team

Very happy with the Lettings team. Thank you for keeping me updated regularly and getting tenants into my property so quickly!

Mohsen · 23 June 2018

Agent replied · 17 June 2024

Thank you Moshen. You are very welcome. It's great working with you. Kind regards, Team PB

5/5

Trustpilot

Really helpful

Really helpful , friendly and efficient , the staff at the Oakwood branch are amazing , I would recommend Preston Baker wholeheartedly.Melanie

Melanie · 27 June 2017

Agent replied · 17 June 2024

Good afternoon Melanie, many thanks for your feedback and the recommendation!

5/5

Trustpilot

Brilliant

Absolutely fantastic from our first viewing through to collecting the keys to our new home. We couldn't have done it without them.

Jon · 24 June 2017

Agent replied · 17 June 2024

Good morning Jon. Thank you for your great review and we hope you are very happy in your new home.

5/5

Trustpilot

I thought the team at PB remained …

I thought the team at PB remained communicative throughout the process and responded when required. Seemed like genuinely nice people who cared.

Mr · 19 June 2017

Agent replied · 17 June 2024

Good morning Mr Haining many thanks for your kind words and taking the time to leave a review.

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