Trusted Agent profile · Leeds

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Northwood Leeds reviews

★★★★★ Excellent

450 reviews across 2 platforms

64 Harrogate Road, Chapel Allerton, Leeds, LS7 4LA

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Northwood's office in Leeds, at 64 Harrogate Road, is rated 4.9 out of 5 across 450 reviews on two platforms, including 405 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.

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4.9 / 5

405

Reviews on Google

This office

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45

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Northwood Leeds

Whether Selling or Letting your property, when using Northwood Leeds, you do so with the confidence that you are using the best agent in Leeds, as demonstrated by our success in numerous independent awards over recent years. As Leeds’s leading estate & letting agent, we are a professional team of local, friendly experts who are passionate about property and really put our knowledge to work. Our office offers the full range of sales, lettings and property management. Our team is genuinely committed to guiding you through the process of letting or selling in Leeds in a way that is as successful and stress-free as possible. This is backed up by our 4.9 out of 5 star reviews across several hundred customer reviews posted online, along with various prestigious industry awards. Most notably winning multiple Gold awards in the British Property Awards, including Best Agent in all of “South & West Yorkshire for 2022-2023” and Best Agent in our area for the last four years in a row. We have also won Best Sales & Best Lettings Agent every year since records began in 2015, as voted for solely by customers via AllAgents.co.uk which acts as the TripAdvisor of our industry!

Awards

The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Google

I would like to thank Daniel Russell for his professional and efficient help, the whole way from the beginning to the end was very professional. Today I signed the contract and together with my family we are very happy. I recommend the whole company Northwood Leeds they are very fast, nice and helpful in every way. Best regards.

Fernando · 28 March 2025

Agent replied · 5 April 2025

Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Daniel and the team. It's our pleasure to assist you and your family in finding your new home. Your recommendation is the highest compliment we can receive.

5/5

allAgents

"We chose Northwood as the..."

We chose Northwood as the agent for a probate sale, from the outset they were helpful and professional. Richard guided us through the process without pressure and once engaged facilitated viewings and ensured the marketing collateral showed the house to its best advantage. When we reached offer stage Charlotte was amazing, she kept us updated & really went the extra mile to relay messages and paperwork between us and the vendor, when the initial sale fell through Northwood gave us the time we needed to assess our options before supporting us to find a new buyer. Yet again, Charlotte was great at keeping us up to date and chivying things along. The nature of this sale meant it was hard for us at times but all the employees at Northwood worked together to make it as easy as possible and guide us through the process. Post sale they accommodated the return of overlooked items from the vendor to us. Thank you Northwood and especially Charlotte for all your support.

Helen · 27 June 2025

5/5

Google

Was going through with the purchase of 4 Allerton Grove LS17 6RD. Karen Jakubovic was my sales coordinator through Northwood she was really helpfull throughout the process and kept me well informed. I required additional documents from the seller due to past subsidence issues and Karen was very responsive in going back and forth. She did go the extra mile to try and move things as swiftly as possible. Ultimately the property failed the valuation due to on going subsidence so i did not proceed with the purchase. Good learning experience £500 down for the structural survey but nevertheless cant say anything bad about Northwood and lovely Karen.

Haleema · 5 February 2024

Agent replied · 31 December 2024

Thanks for those kind words Haleema. Hopefully we can help you find the right house in the future! Karen

5/5

Google

Daniel and the team at Northwood (Leeds) went above and beyond to ensure that my move into one of their properties went smoothly. Their communication was excellent throughout, and they always answered my queries to ensure I had all the information I needed. I cannot recommend them enough and am so grateful to the team.

Nik · 15 March 2025

Agent replied · 22 March 2025

Thank you for your glowing review and the five stars Nik! We're thrilled to hear about your positive experience with Daniel and our team. Your satisfaction is our top priority, and we're delighted we could facilitate a smooth move for you. We greatly appreciate your recommendation and are here for any future needs you may have.

5/5

Google

Great estate agents, who value their clients and and interact on a professional level, going above & beyond where it’s needed. Nice to see we still have agents in the industry who don’t just see you as a numbers game & take pride in high level of service. Recently sold a house with Northwood & Karen in particular at the Leeds office/Chapel A, has interacted and ensured a completion has taken place liaising direct with all parties, it was outstanding to see and massively appreciated. Thanks again Karen!

Paris · 1 January 2024

Agent replied · 31 December 2024

Thank you Paris for such a lovely review. I wish you the very best of luck in your new home! Karen

5/5

Google

Through an acquaintance, we got to know Northwood Leeds. Since then, we always ask Northwood to help us, whenever we need the service. When we contact them, no matter it is through Email or message or phone call, we always get the answers straight away. From their manager Andy to all staffs, like Daniel, Peter etc, who always provide the professional and fast services. In another word, they have sorted out all the issues we have had with a very good solution without any delay. We strongly recommended their services to anyone. Thank you.

Kai · 1 January 2024

Agent replied · 31 December 2024

Thanks Kai. Hopefully you know already but we all really enjoy working with you & Jing too! Andy

5/5

Google

We would highly recommend Northwood to anyone hoping to sell their home. Our sale was very difficult due to our original buyers withdrawing at the 11th hour. But, were able to resolve this with a new purchaser within 24 hours to get the sale back on track - thanks to Northwood and their staff. I felt the Chapel Allerton, Leeds team but especially Karen - represented us professionally and were able to give advice, chase other professionals / people in the chain promptly and were a sympathetic ear in what was a very stressful sale.

Joe · 1 January 2024

Agent replied · 31 December 2024

Thank you so much Joe. It might not have been a smooth journey but we got there in the end and it was always a pleasure working with you. I hope you & Mel are enjoying your new home! Karen

5/5

Google

I had a very bad experience with my previous state agent (dp) and was sceptical with Northwood initially. My experience with Northwood has transformed my view of the state agent sector as a whole - there are poorly managed ones but also excellent ones, such as Northwood. There is an excellent professional team at Northwood, from the initial valuing (Adam), to management (Jade), the accounts team (Peter) and many others who I have not dealt with directly. I was informed at every step of the rental process and advised and assisted accordingly (obtaining landlord insurance, electrical condition report etc). Peter at the accounts team emailed me at 6am the day after receiving the tenant payment to inform me the fund is coming into my account the next day with a breakdown of itemised bills. All documents (inventory with detailed forms and photos, electrical condition report, energy performance report and contract etc.) were sent to me in a timely manner. With my previous agent, I received few formal documents and had to routinely chase rental payment (after the tenant informed me they had paid one or two weeks prior), I found dealing with Northwood is such a fresh breath of air and extremely impressed by their professional conduct and excellent service! I would highly recommend Northwood to any tenants and landlords.

Haili · 1 January 2024

Agent replied · 31 December 2024

Thanks Haili for taking the time to write such a detailed review. The feedback is amazing to hear. I look forward to our continued work together! Jade

5/5

Google

Outstanding letting agents for over 15 years! I have rented my property through Northwood Leeds for 15 years and their service is absolutely superb. They carefully find and secure the most wonderful tenants, work tirelessly to identify and proactively complete property maintenance, and efficiently deliver all financial administrative. Their service is so personal and attentive, they make me feel like I am the only landlord in Leeds! They look after my home as if it were their own, and ensure the tenants have everything they need to make it their home. A huge thank you to Northwoods - you’re absolute gems!

Laura · 1 January 2024

Agent replied · 31 December 2024

Thanks Laura. It has always been a pleasure working with you and such a lovely house. Long may it continue! Adam

5/5

Google

It wasn’t easy getting a property here in the uk but I will give it all to Daniel and Northwood for ensuring that finally I and my family get a very nice place to stay. Knowing that it is our first property renting in the UK, Daniel made sure he get a befitting place in terms of location for easy access to public transportation and also for a good school for my kids. Daniel took it upon himself to ensure we got what is nice place that met our specifications even with our little budget. Thanks Daniel of Northwood!

Victor · 1 January 2024

Agent replied · 31 December 2024

Thanks Victor. I was really pleased to help you and your family a nice place. Hope you enjoy it! Daniel.

5/5

Google

We use Northwoods to manage our rental property and they are absolutely Fantastic! Property manager, Daniel Russell, manages the rental for us, and the service has been over and above. We are first time landlords and his knowledge and management of our property has made the process so easy and pain free, even when the inevitable bumps in the road happen. Assistant manager, Adam Ford, has also been so incredibly helpful, we are constantly asking for his advice about the property market in the area and he again has been a pleasure to deal with with invaluable advise. Thanks Northwoods, could not recommend enough!!

Freya · 1 January 2024

Agent replied · 31 December 2024

Thanks Freya. We really enjoy working with you and such a unique property. Long may it continue! Daniel.

5/5

Google

I rented through Northwood in Chapel Allerton for 3 years and had a great experience with them. They were very professional and efficient from the start, always friendly, happy to help and very quick to resolve any issues with the house. Their portal for logging issues is easy to use but also always followed up almost immediately by someone in the branch which I really appreciated. I’d highly recommend Andy, Daniel and the team at the Chapel Allerton office. Cheers guys!!

Neil · 1 January 2024

Agent replied · 31 December 2024

Thanks for the review Neil. We enjoyed working with you too and wish you all the very best for the future! Andy

5/5

Google

Northwood are absolutely fantastic, we sold our home and purchased another home both through them, Richard, Tyler, Nathan and the team are amazing and by far the best estate agents I've ever dealt with. They are all very experienced, super friendly and approachable. They were always readily available to contact and assist with my queries throughout the sale, and buying process. From our initial valuation to receiving the keys to the new home I felt confident in the team, the plan and approach to both buying and selling was clearly explained from the outset. I highly recommend Northwood, thanks again for all your help!

James · 1 January 2024

Agent replied · 31 December 2024

Thank you so much James. It was a pleasure working with you. We hope you are enjoying Chapel Allerton!! Richard

5/5

allAgents

"Recommended estate..."

I would highly recommend Northwood Estate Agents the way they marketed my property, organised the viewings and helped me achieve a good sale. The staff are very responsive and kept in regular contact with updates throughout the process. Initially Richard valued my property and gave me a great understanding of their sales strategy which sold their services to me. Once the sale was agreed, Karen was relentless in chasing solicitors to achieve a good turnaround between sale and completion and I'm very appreciative of all the support provided.

Anita · 23 May 2025

5/5

Google

Hugely positive experience both renting and buying with Northwood. Charlotte was great throughout the whole process, would highly recommend!

Aled · 9 October 2026

5/5

Google

The best letting agency I have dealt with so far. They have great communication with both the landlord and us (the tenants), and they have resolved any situation promptly and efficiently. Always polite and very helpful, and providing answers to our questions throughout the process, since we were looking to rent and still after 3 years of renting a house with them. Totally recommend Northwood.

David · 10 March 2026

Agent replied · 10 October 2026

We are absolutely thrilled to hear about your positive experience over three years! Thank you for recommending Northwood.

5/5

Google

I recently experienced a heater issue in my rented property, and I must say that the service provided by Northwood was exceptional. Their team promptly addressed the issue with professionalism and efficiency. The problem was quickly resolved, thanks to their knowledgeable staff and the assistance of skilled contractors. I am now enjoying a comfortable living environment with properly functioning heaters. I highly recommend Northwood Leeds for their impressive service. They truly go above and beyond to ensure customer satisfaction.

Steve · 1 January 2024

Agent replied · 31 December 2024

Thanks Steve. It is a pleasure working with you and always here to help when you need us.

5/5

Google

Charlotte was excellent in facilitating buying our first home. A job well done!

K · 10 April 2026

Agent replied · 10 October 2026

We are pleased Charlotte provided excellent service for your first home purchase. Delighted we facilitated this milestone.

5/5

allAgents

"5 star..."

I recently sold my house with the help of Richard at Northwood, and I couldn’t be more pleased with the experience. From the very start, Richard stood out from other agents I had spoken to. Where others simply assumed I already understood the selling process, Richard took the time to clearly and patiently explain every step, making sure I felt informed and confident throughout. His advice was thoughtful and tailored, helping me make decisions that truly benefitted the sale. His professionalism, clear communication, and attention to detail made the entire process far less stressful than I expected. Thanks to Richard’s guidance, everything went smoothly, and I achieved a great result. I wouldn’t hesitate to recommend Richard at Northwood to anyone looking to sell their home, he’s knowledgeable, thorough, and genuinely cares about his clients.

Grace · 7 May 2025

5/5

allAgents

"Heartfelt Appreciation for..."

he hard work and kindness of the staff, especially Karen, made a huge difference in my . She wasn’t just handling my, she supported me like a member of my own family, tracking every step of the process with dedication and care. Her loyalty, commitment, and tireless efforts were truly remarkable. She put in so much time and energy to resolve my issue, going above and beyond. I am also incredibly grateful to Nathan, who was instrumental in getting my property purchase started smoothly. His guidance and support from the beginning made all the difference. I truly owe them everything they have done me, and I will always appreciate their dedication and hard work.

Maryam · 24 April 2025

5/5

Google

I have nothing but positive things to say about Andy and the team at Northwood Leeds - they are friendly and quick to respond to any queries, a great letting agency!

Charlotte · 24 October 2025

Agent replied · 10 October 2026

Thanks for your kind words about Andy and the team at Northwood Leeds. We're glad you found us friendly and responsive!

5/5

Google

Emily was so helpful in organising viewing of the property and was even kind enough to stay past working hours to show me in detail and answer my questions. I didn’t feel rushed and she was so professional in her approach.

Khadijah · 4 July 2025

Agent replied · 15 July 2025

Thank you for your kind words and for giving us a 5-star rating. We're thrilled to hear about your positive experience with Emily. Our team is dedicated to providing outstanding service, even if it means staying a little longer to ensure your every query is addressed. Your feedback is greatly appreciated.

5/5

Google

Great service and helpful (particularly Karen who helped us get over the line with the offer/acceptance with the house we want to buy). Would definitely recommend.

Matthew · 30 November 2025

Agent replied · 10 October 2026

We're privileged to hear that Karen and the team provided great service and helped you secure your desired home. Thank you for recommending Northwood Leeds.

5/5

Google

Northwood has probably been the best estate agents I’ve joined with within the last year. They’ve understood my frustration in the property that I was living in at the time. They’re very responsive and respectful, the respect I’ve had has been unbelievable. The fast service for minor services has been a quick response. Thank you to Andy and jade, and Tyler & the rest of the team.

Emily · 4 July 2024

Agent replied · 25 January 2025

Thank you so much Emily. It was our pleasure to help and we wish you all the very best for the future.

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Questions about Northwood Leeds

Has Northwood won any awards?

Yes. In The Trusted Agent 2026 awards: Northwood, Leeds won Gold; Northwood, Maidenhead won Gold; Northwood, Bristol won Gold; Northwood, Portsmouth won Gold; Northwood, St Albans won Trusted Agent; Northwood, Oldham & East Manchester won Trusted Agent; Northwood, Banbury won Trusted Agent.

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