Northwood Leeds reviews

★★★★★ 5/5

Google

Through an acquaintance, we got to know Northwood Leeds. Since then, we always ask Northwood to help us, whenever we need the service. When we contact them, no matter it is through Email or message or phone call, we always get the answers straight away. From their manager Andy to all staffs, like Daniel, Peter etc, who always provide the professional and fast services. In another word, they have sorted out all the issues we have had with a very good solution without any delay. We strongly recommended their services to anyone. Thank you.

Kai · 1 January 2024

★★★★★ 5/5

Google

We would highly recommend Northwood to anyone hoping to sell their home. Our sale was very difficult due to our original buyers withdrawing at the 11th hour. But, were able to resolve this with a new purchaser within 24 hours to get the sale back on track - thanks to Northwood and their staff. I felt the Chapel Allerton, Leeds team but especially Karen - represented us professionally and were able to give advice, chase other professionals / people in the chain promptly and were a sympathetic ear in what was a very stressful sale.

Joe · 1 January 2024

★★★★★ 5/5

Google

I had a very bad experience with my previous state agent (dp) and was sceptical with Northwood initially. My experience with Northwood has transformed my view of the state agent sector as a whole - there are poorly managed ones but also excellent ones, such as Northwood. There is an excellent professional team at Northwood, from the initial valuing (Adam), to management (Jade), the accounts team (Peter) and many others who I have not dealt with directly. I was informed at every step of the rental process and advised and assisted accordingly (obtaining landlord insurance, electrical condition report etc). Peter at the accounts team emailed me at 6am the day after receiving the tenant payment to inform me the fund is coming into my account the next day with a breakdown of itemised bills. All documents (inventory with detailed forms and photos, electrical condition report, energy performance report and contract etc.) were sent to me in a timely manner. With my previous agent, I received few formal documents and had to routinely chase rental payment (after the tenant informed me they had paid one or two weeks prior), I found dealing with Northwood is such a fresh breath of air and extremely impressed by their professional conduct and excellent service! I would highly recommend Northwood to any tenants and landlords.

Haili · 1 January 2024

★★★★★ 5/5

Google

Outstanding letting agents for over 15 years! I have rented my property through Northwood Leeds for 15 years and their service is absolutely superb. They carefully find and secure the most wonderful tenants, work tirelessly to identify and proactively complete property maintenance, and efficiently deliver all financial administrative. Their service is so personal and attentive, they make me feel like I am the only landlord in Leeds! They look after my home as if it were their own, and ensure the tenants have everything they need to make it their home. A huge thank you to Northwoods - you’re absolute gems!

Laura · 1 January 2024

★★★★★ 5/5

Google

It wasn’t easy getting a property here in the uk but I will give it all to Daniel and Northwood for ensuring that finally I and my family get a very nice place to stay. Knowing that it is our first property renting in the UK, Daniel made sure he get a befitting place in terms of location for easy access to public transportation and also for a good school for my kids. Daniel took it upon himself to ensure we got what is nice place that met our specifications even with our little budget. Thanks Daniel of Northwood!

Victor · 1 January 2024

★★★★★ 5/5

Google

We use Northwoods to manage our rental property and they are absolutely Fantastic! Property manager, Daniel Russell, manages the rental for us, and the service has been over and above. We are first time landlords and his knowledge and management of our property has made the process so easy and pain free, even when the inevitable bumps in the road happen. Assistant manager, Adam Ford, has also been so incredibly helpful, we are constantly asking for his advice about the property market in the area and he again has been a pleasure to deal with with invaluable advise. Thanks Northwoods, could not recommend enough!!

Freya · 1 January 2024

★★★★★ 5/5

Google

I rented through Northwood in Chapel Allerton for 3 years and had a great experience with them. They were very professional and efficient from the start, always friendly, happy to help and very quick to resolve any issues with the house. Their portal for logging issues is easy to use but also always followed up almost immediately by someone in the branch which I really appreciated. I’d highly recommend Andy, Daniel and the team at the Chapel Allerton office. Cheers guys!!

Neil · 1 January 2024

★★★★★ 5/5

Google

Northwood are absolutely fantastic, we sold our home and purchased another home both through them, Richard, Tyler, Nathan and the team are amazing and by far the best estate agents I've ever dealt with. They are all very experienced, super friendly and approachable. They were always readily available to contact and assist with my queries throughout the sale, and buying process. From our initial valuation to receiving the keys to the new home I felt confident in the team, the plan and approach to both buying and selling was clearly explained from the outset. I highly recommend Northwood, thanks again for all your help!

James · 1 January 2024

★★★★★ 5/5

Google

I recently experienced a heater issue in my rented property, and I must say that the service provided by Northwood was exceptional. Their team promptly addressed the issue with professionalism and efficiency. The problem was quickly resolved, thanks to their knowledgeable staff and the assistance of skilled contractors. I am now enjoying a comfortable living environment with properly functioning heaters. I highly recommend Northwood Leeds for their impressive service. They truly go above and beyond to ensure customer satisfaction.

Steve · 1 January 2024

★★★★★ 5/5

allAgents

"5 star..."

I recently sold my house with the help of Richard at Northwood, and I couldn’t be more pleased with the experience. From the very start, Richard stood out from other agents I had spoken to. Where others simply assumed I already understood the selling process, Richard took the time to clearly and patiently explain every step, making sure I felt informed and confident throughout. His advice was thoughtful and tailored, helping me make decisions that truly benefitted the sale. His professionalism, clear communication, and attention to detail made the entire process far less stressful than I expected. Thanks to Richard’s guidance, everything went smoothly, and I achieved a great result. I wouldn’t hesitate to recommend Richard at Northwood to anyone looking to sell their home, he’s knowledgeable, thorough, and genuinely cares about his clients.

Grace · 7 May 2025

★★★★★ 5/5

Google

I couldn’t fault Northwood, as a tenant who was with them for 18 months - they were brilliant throughout my tenancy. All members of the team I have spoken to have been kind, professional and understanding. Any issues were quickly rectified and responded to almost immediately. I would highly recommend Northwood to anybody looking to rent in Leeds :)

Maeve · 4 December 2025

★★★★★ 5/5

allAgents

"Heartfelt Appreciation for..."

he hard work and kindness of the staff, especially Karen, made a huge difference in my . She wasn’t just handling my, she supported me like a member of my own family, tracking every step of the process with dedication and care. Her loyalty, commitment, and tireless efforts were truly remarkable. She put in so much time and energy to resolve my issue, going above and beyond. I am also incredibly grateful to Nathan, who was instrumental in getting my property purchase started smoothly. His guidance and support from the beginning made all the difference. I truly owe them everything they have done me, and I will always appreciate their dedication and hard work.

Maryam · 24 April 2025

★★★★★ 5/5

Google

Emily was so helpful in organising viewing of the property and was even kind enough to stay past working hours to show me in detail and answer my questions. I didn’t feel rushed and she was so professional in her approach.

Khadijah · 4 July 2025

★★★★★ 5/5

Google

Northwood has probably been the best estate agents I’ve joined with within the last year. They’ve understood my frustration in the property that I was living in at the time. They’re very responsive and respectful, the respect I’ve had has been unbelievable. The fast service for minor services has been a quick response. Thank you to Andy and jade, and Tyler & the rest of the team.

Emily · 4 July 2024

★★★★★ 5/5

Google

Using Northwood was so easy. Especially Jade, who was extremely professional and transparent throughout the whole process for acquiring a new tenant. Always willing to explain next steps and keep me updated with progress. Going above and beyond to organise viewings and contact possible tenants in a timely way to ensure the property was on the market for as little time as possible. A great experience all round, I wouldn’t use any other company!

Todd · 1 January 2024

★★★★★ 5/5

Google

Fantastic experience selling our home with Northwood. They have good knowledge of the market and accurate pricing, good strategies to get viewings, and were excellent at managing communication between us and the buyers. After swift marketing, we mostly dealt with Charlotte, who was efficient and communicative throughout. Couldn't recommend them - and Charlotte - more.

Hayley · 1 December 2024

★★★★★ 5/5

Google

Amazing service, in particular Daniel 👌 From day one he was attentive and swift with replies to my mountain of questions. Two weeks from viewing to getting the keys of our lovely flat. I could not recommend Northwood more. As a bonus, we even got a welcome pack with lots of goodies 10/10 …

Laura · 1 December 2024

★★★★★ 5/5

Google

We rent a house through Northwood (Leeds) recently and it is the great experience. Although there are some issues and problems in the house, they are fixed and solved immediately owing to the efficient communications and actions from the agent Daniel and his colleagues. The technicians appointed by them are also friendly and brilliant. If someone wanna rent or purchase a property, I would recommend him/her to choose Northwood (Leeds) first.

Jantzen · 5 February 2024

★★★★★ 5/5

Google

Great service and very helpful. I would definitely recommend this Estate Agent. Give them a call! A special thanks to Karen Jakubovic for going the extra mile in helping me with selling.

David · 26 July 2025

★★★★★ 5/5

Google

Thank you Charlotte and the rest of the team for your incredible service helping me and my partner out with our first home purchase! Super helpful, prompt replies, and easy to talk to - made the process a lot less daunting knowing we had someone reliable to check in with.

Will · 1 December 2024

★★★★★ 5/5

Google

Adam Ford is the most helpful, professional and knowledgeable person you would ever meet at Nothwood Estate Agents. He has more than gone out of his way to help and support us, we couldn't recommend him enough. Thank you Adam, Northwood are extremely lucky to have you to part of their team.

SANA · 1 November 2024

★★★★★ 5/5

Google

Daniel has been absolutely fantastic, excellent service, very helpful with regards to the entire letting process and always available to address any questions. Really pleased to have Daniel supporting us.

Saj · 1 August 2025

★★★★★ 5/5

Google

The first time I used Northwood to find a rental property. The whole process made me feel valued. I would especially like to thank Daniel for his help. His professionalism, attentiveness and reasonableness made the entire conversation go very smoothly. Daniel handled everything very efficiently and was very responsive, which made me feel at ease waiting for the arrival of my new house. Thank you so much Daniel.🙏🏼👍🏼

Venus · 1 January 2024

★★★★★ 5/5

Google

One word "PROFESSIONALISM!" at its best. I was anxious about securing a property before coming back to Leeds and they helped me a lot. Most estate agents I emailed or I called them for the properties they were presenting on the Rightmove and Zoopla were barely responsive on my requests, if it exists at all, and I'm talking about nearly over 30 emails I've sent to different estate agents for various properties on the market if you could imagine that. on the other hand, Northwood responded back on my request right away in a matter of a few minutes on the same day after expressing my interest of one of their adverts on a property. The process was so smooth, they were so patient with my queries and they were keen to explain everything to me, also I was really delighted with the quick responses to my emails within their working hours. I highly recommend them and I would like to give especial thanks for Andy & Lottie for helping me throughout the process. Kudos for you guys and keep the good work!

Mohammed · 1 January 2023