Trusted Agent profile · Leeds · West Yorkshire
Verified
★★★★★
865 reviews across 5 platforms
24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ
Part of Martin & Co, see every office.
Martin & Co's office in Leeds, West Yorkshire, at 24-28 Bridge End, is rated 4.6 out of 5 across 865 reviews on five platforms, including 370 Google reviews rated 4.4.
370
Reviews on Google
This office
17
Reviews on Facebook
This office
3
Reviews on Yell
This office
329
Reviews on The Trusted Agent
This office
146
Reviews on Trustpilot
This office
Showing 323 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentEllie Harris The best
Thank you for everything
Dear Alotaibi, We're absolutely delighted to hear that you've had such a positive experience with us. Your appreciation means the world to our team, and we're grateful for the trust you've placed in our service. Thank you for choosing us, and we look forward to assisting you with any future property needs. Warmest regards, Elizabeth
5/5
The Trusted AgentInvaluable - could not be a landlord without them
I don't live locally so I rely heavily on my agents to manage our properties. Martin and Co never let me down - I can always trust them to find good tenants quickly, be on top of all the paperwork and keep me informed. If ever there is a problem they will go the extra mile to sort it out. I've managed to refurbish two properties remotely which has only been possible because of their help and cooperation - helping me find contractors and coordinating things. They really know their market and take pride in what they do. Like many people I've had bad experiences with other agents but I've been truly impressed by Martin & Co. They are definitely head and shoulders above the rest.
Thank you very much, it does help when you are dealing with great people.
4.9/5
The Trusted AgentQuick service
My viewing and contact at Martin & Co. Was called Josh. He was very informative during the viewing and had all the answers to my questions. Throughout the application process he has helped me via email and phone, to ensure I had everything completed. Lovely experience with this letting agency and agent so far!
Dear Ayisha, Thank you for your review. We're glad you had a lovely experience and hope it continues indefinitely. Best wishes Elizabeth
5/5
The Trusted AgentService not self
I have been a resident for over 8 years, all this time I have been impressed by the professional way that the agents and staff have dealt with me and any issues I have come across. I commend them to anyone who wants to deal with them. Thank you
5/5
The Trusted AgentNew City Dweller
I recently moved to Leeds and this was my first experience of renting. Michael was recommended to me and after meeting with me several times he found the perfect place ! I love living in Leeds and I have to thank Michael for his excellent advice. I would have no hesitation in introducing prospective City Dwellers to Michael at Martin & Co.
5/5
The Trusted AgentThanks so much Haf!
Haf has really helped us over the past few years when renting a property. He’s always very quick to respond to issues or requests. Thanks so much!
Dear Charlotte, We're thrilled to hear about your positive experience with Haf! Thank you for taking the time to share your feedback. Our team is dedicated to providing prompt and efficient service, and it's wonderful to know that Haf has consistently met your expectations. We look forward to continuing to support you in the future. Best wishes Elizabeth
5/5
The Trusted AgentVery easy process !
John is a very friendly and helpful estate agent . Being a first time buyer and someone who craves detail John has been very understanding and has made everything make sense . He has made the journey so much easier . I would not hesitate to recommend him to friends and family and would certainly buy from him again !
5/5
The Trusted AgentExceptional Service in Home Rental Search by Dammy Alonge 🏡
I had a fantastic experience working with Dammy from Martin & Co to find my rental home. His professionalism and guidance made the entire process incredibly smooth and hassle-free🙂
Dear Shruthi, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Dammy and the smooth process in finding your rental home. Our team at Martin & Co is committed to providing excellent service and we're glad it made a difference for you. We hope you enjoy your new home and look forward to assisting you in the future. Best wishes Elizabeth
5/5
The Trusted AgentHelps to prevent hair loss and heart disease
In an industry where some agents struggle to prize their phones away from the cradle long enough to provide a basic update, Meshach stands a cut above the local competition. With his silky smooth Caribbean tones and 'nothing is too much trouble' attitude, he consistently and effectively provides regular notifications on viewing frequency, feedback and what the next steps will be. Thank you for all your help and keep up the good work!
It was a pleasure doing business with you Sir. If you ever need assistance in finding new tenants we are always here to help.
5/5
The Trusted AgentSuperb level of service.
Claire has managed our properties in Leeds for approximately 18 months and I cannot rate her highly enough. Communication and attention to detail are key, and Claire achieves this with ease., and always with great courtesy and professionalism. We are travelling abroad long-term and have left our properties in the very capable hands of Claire and the wider Martin and Co team in Leeds. We are never in any doubt of their commitment.
It is great to hear Jackie that you are happy with the service which we offer at Martin Co. We are very proud of Claire and rest of the team.
5/5
The Trusted AgentAgent Review
I had Joshua Robinson as my agent of contact from the beginning, conducted the viewing as well as communicated super effectively through the entire process! He was both incredibly knowledgable and attentive when it came to providing essential information both about the property and moving process. Also incredibly patient with me when there were delays in getting documentation over. This made the process incredibly smooth and stress free. That will be something I will have the utmost gratitude for, an incredibly kind soul! Would definitely be recommending him to others. Thanks again Joshua
5/5
The Trusted AgentI would like to thank Lauren and all at Martin & Co for their excellent service they provide in letting our flat in Leeds. The tenants are always excellent and all details of letting and managing the property are carried out promptly and efficiently. I would have no hesitation in recommending Martin & co . John SS
5/5
The Trusted AgentClaire Dearlove
As landlords who live hundreds of miles away from our property in Leeds we rely completely on Claire and her team to deal with any queries or problems. We are very happy that Claire and the team keep us closely informed on what is happening and what is required of us. Keep up the good work.
5/5
The Trusted AgentExcellent Sales Negotiator
John was an excellent Sales Negotiator for my purchase. Really prompt at escalating issues and kept me informed at every stage. Highly recommended
Thank you James. When buying or selling you need someone who can also over see the sale / purchase to the end, John's tenancity at insuring everything goes through is commendable.
5/5
The Trusted AgentVery helpful and transparent letting agent
I was looking for an apartment while living in another country, which is always complicated. The staff has been always nice, helpful and professional, both by email and when I chose one of their apartments. Everything was fine when I entered in the apartment and they helped me to fix some small things. Recommended!
5/5
The Trusted Agentclair and marcus
Me and my 2 kids have just moved into our family home and the house is beautiful. Claire and Marcus are so wonderful and helpful, whenever there is something that needs doing in the house and you ring them they always do their best to solve the problem as soon as possible. and they always keep in contact with you at all times. thank u guys for all your help.
Hello Begay, I'm glad you are all happy and settled there and pleased with our service. Thank you for your kind words. Kind Regards, Claire
5/5
The Trusted AgentAgent review
Very helpful and understanding! :)
Dear Reece, Thank you so much for your kind words and the fantastic five-star review! We're thrilled to hear that you found our team helpful and understanding. At Martin & Co, we always strive to provide outstanding service and support. We're here for you anytime you need us! Warm regards Elizabeth
5/5
The Trusted AgentSimply the best
From the day I moved in 4 years ago sue has been an invaluable contact. Always here to support at the drop of a hat! Could not ask for more
Dear Craig, Thank you so much for your glowing review and for highlighting Sue's dedication to providing exceptional service. We're thrilled to have been there for you over the past 4 years and look forward to continuing to support you whenever you need us. Your satisfaction is our top priority! Warm regards, Elizabeth
4.7/5
The Trusted Agentfabulous
the agents were nice,professional and helpful. also they helped me out with my old agent by making my move in to my new apartment faster and easier. and they gave me a sweet welcome box which is the first time an agent gives me.
Dear Radha, What lovely comments, thank you. We appreciate the time taken to leave this review. Best wishes Elizabeth
5/5
The Trusted AgentBest agent ever
Haf helped me fix many issues around the flat in a timely manner. He was really professional, polite and understanding about it. He made sure I was aware of everything and was happy with everything even before the work begun. He really cared about the quality of the work and about customer satisfaction.
1/5
The Trusted AgentStudent housing in Leeds
Well, had massive problems about deposit, well at the start of the tenancy there was issue with the damp which called multiple times, not much was done, at the end lost all £900 deposit, gutted. They said its our fault, how ?! When dealing with deposit already three months in not an answer. Will pick up any smallest pull on carpet, take photographs before to prove them wrong.
Good morning, I'm very sorry to hear you've had problems with Martin and Co. Can you please advise which property you are in so I can look into this for you? (Please email or call us on 0113 2457175) Your deposit should not take 3 months to return, and we do not have any deposits on-going at the moment that are claiming the full amount as you have advised. It is very unusual that the full deposit is needed unless there is a lot of damage to the property or rent arrears on the account, but I would need to inspect your original inventory and checkout report to be able to help. If you could please get in touch so we can rectify this for you as soon as possible it would be much appreciated. Kind Regards, Claire
5/5
The Trusted AgentOutstanding!
So happy with the time sue took to show me around she was very honest about the property and left me confident as to where I will be living. She was quick and efficient and I couldn’t be more great full !
Dear Charlie, It's great to get such feedback from a happy tenant. Many thanks. Best wishes Elizabeth
5/5
The Trusted AgentVery respectful staff
They do all process quick
Dear Shallaw, Thank you so much for your five-star review. We're thrilled to hear that we were able to expedite your process efficiently. Our team is committed to providing prompt and exceptional service. We look forward to assisting you again in the future. Best wishes Elizabeth
4.9/5
The Trusted AgentHaf Saeed
I have found Had professional and truly easy to get along with. Hello makes talking to someone in business a pleasure.
Dear Pearl, Thank you so much for your kind words and the fantastic four-star review. We're thrilled to hear that you've enjoyed your interactions with our team. It's our pleasure to make your experience both professional and enjoyable. We look forward to continuing our pleasant conversations and assisting you in the future. Best regards, Elizabeth
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above.Read all 9 from sellers
I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ...Read all 13 from buyers
With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ...Read all 58 from landlords
I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ...Read all 228 from tenants
Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.
Send Martin & Co Leeds City a message.
9 reviews from sellers, rated 4.8 out of 5 on average. For example, Marie wrote: "Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above."
13 reviews from buyers, rated 5.0 out of 5 on average. For example, Caitlin wrote: "I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ..."
58 reviews from landlords, rated 5.0 out of 5 on average. For example, Mark wrote: "With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ..."
228 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."
