Martin & Co Leeds City reviews

Dear Ricardo, Thank you for taking the time to leave us a review. We’re sorry to see that you felt our service warranted a 2-star rating. As there are no comments accompanying your review, we unfortunately don’t have any insight into what aspects of our service fell short of your expectations. We genuinely value feedback, as it helps us identify where we can improve and, where appropriate, address any issues through further training and development of our team. If you would be willing to share a little more about your experience, we would be very happy to discuss your concerns further. Please feel free to contact our office directly so that we can better understand what happened and see how we can assist. Kind regards Elizabeth

Dear Anna, We are thrilled to receive your five-star review and simple yet powerful "thank you!". We're truly grateful for the opportunity to assist you. If you ever need our services again or have any friends and family we can help, please don't hesitate to reach out. Your satisfaction is our top priority. Warm regards, Elizabeth

Dear Joe, thank you for your 5 star review. You met with both Jessica and Haf so we are very pleased you were happy with our service. We hope you settle in quickly and enjoy your stay in your new home. Best wishes Elizabeth

Dear Mr Pearson, Unfortunately you have not let us know the cause of your one star review. I note you have recently vacated your apartment and there may be some issues which need addressing. If you can please contact your dedicated Portfolio Manager, Sue Wilson, she will be happy to help. Regards Elizabeth

Dear Anderson, it was lovely to meet you today and I am very pleaed Haf could help. If you have any questions in the future please do not hesitate to get in touch. Thank you for your 5 star review. Best wishes Elizabeth

Dear Dimah, We are sorry you feel the need to forward a one star review on our business. Unfortunately I am unable to trace any form of communication with you. If you would like to contact the office, either by telephone on 01134 245 7174 or email leedscity@martinco.com we would like to address your concerns and help. It is important to us to know why you are dissatisfied with our service so we can look at ways to improve, whether it is by changing some processes or arranging further training for our team. Best wishes Elizabeth

Dear Dimah, We are sorry you feel the need to forward a one star review on our business. Unfortunately I am unable to trace any form of communication with you. If you would like to contact the office, either by telephone on 01134 245 7174 or email leedscity@martinco.com we would like to address your concerns and help. It is important to us to know why you are dissatisfied with our service so we can look at ways to improve, whether it is by changing some processes or arranging further training for our team. Best wishes Elizabeth