★★★★★ 5/5
The Trusted AgentAmazing service!
I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has really taken the stress out of this. I will always recommend Dammy in the future. Thank you!
Caitlin · 16 March 2025
Agent replied · 19 March 2025
Dear Caitlin, We're delighted to hear that Dammy provided you with such a professional and enjoyable viewing experience! Your recommendation means the world to us. We understand how stressful house hunting can be, and we're thrilled to have eased that for you. We look forward to assisting you further in your property journey. Warm regards Elizabeth
★★★★★ 4.9/5
The Trusted AgentReplacement of relevant issues at my rented home for my comfort
I want to express my appreciation for the excellent service provided by Hafeez (Haf) in addressing the issue with my broken radiator and window handles. From the moment I raised the concern, Hafeez was professional, attentive, and quick to act. He ensured that the replacement process was seamless, constantly keeping me updated and making sure everything was handled efficiently.
Andrew · 5 September 2024
Agent replied · 8 September 2024
Dear Andrew, Thank you for your kind words and for acknowledging Hafeez's dedication to resolving your issues promptly and professionally. We value your feedback and are thrilled to hear about your positive experience. Our team is committed to maintaining this level of service, and we look forward to assisting you in the future. Warm regards Elizabeth
★★★★★ 5/5
The Trusted AgentLeeds Cite Centre Martin n Co
Best letting agent Ive used in my years as a tenant! This can namely be attributed to the lovely Sue thats been my property agent since moving into my latest flat. Since my move in, she’s been nothing less than perfect. Extremely friendly and pro active. All my enquiries were answered and assisted in a really really short time frame. Thanks for everything Sue!
Martin · 30 April 2024
Agent replied · 8 May 2024
Dear Martin, Thank you so much for your glowing review and five-star rating! We are thrilled to hear about your positive experience with Sue and our team. It's our top priority to be responsive and provide exceptional service. We look forward to continuing to assist you with any future needs. Your feedback is greatly appreciated. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentFantastic and Informative!
Throughout the letting process Ellie was approachable, knowledgeable and unbelievably helpful - making each step of the process easy to understand and complete. As a first time renter i I would definitely recommend Ellie and Martin & Co leeds.
Deanna · 12 April 2025
Agent replied · 17 April 2025
Dear Deanna, Thank you immensely for your wonderful review. We are thrilled to hear about your positive experience with Ellie and our team. Our focus is on making the letting process straightforward and stress-free, especially for first-time renters. Your recommendation means the world to us, and we're here for any future needs you might have. Welcome to the Martin & Co Leeds family. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentImpressive Response!
I was granted viewings at two properties within 30 minutes of my initial inquiry to the City centre office ! Many thanks to Rebecca who has fantastic customer service skills and is a huge asset to the rental team
Darryl · 7 April 2025
Agent replied · 13 April 2025
Dear Darryl, We're thrilled to hear about your swift and positive viewing experience! Thank you for highlighting Rebecca's excellent service; we're proud to have her on our team. Your feedback is immensely appreciated, and we look forward to assisting you further on your property journey. Warm regards, Elizabeth
★★★★★ 5/5
The Trusted AgentMove in review
Hafeez is really a great person who has the interest of Martin and co at heart.
He was able to make believe that I didn't make the wrong choice selecting Martin and co.
He explained every detailed information needed even before asking and creates a friendly environment.
I am so happy having Martin and co as my property agent
Monsurat · 8 June 2024
Agent replied · 23 June 2024
Dear Monsurat, Thank you for your glowing review! We're thrilled to hear about your positive experience with Hafeez and proud to have him on our team. His dedication to providing detailed information and a friendly environment exemplifies our commitment to service at Martin and Co. We're grateful for your trust in us and look forward to continuing to serve as your property agent. Best wishes Elizabeth
★★★★★ 4.6/5
The Trusted AgentExcellent
Martin & Co, have always been helpful, happy to talk to you, I have always been kept informed, especially by Sue who handles our let's.
Steve · 10 September 2025
Agent replied · 18 September 2025
Dear Steve, Thank you for your wonderful feedback and for giving us a 4.6-star rating. We're delighted to hear about your positive experience with our team, especially Sue. We take pride in our communication and service, and it's great to know that you feel well-informed and taken care of. We look forward to continuing our relationship. Best wishes Elizabeth
★★★★★ 4.9/5
The Trusted AgentThe best agent ever
Haf is really good at what he does. When I moved into my apartment I noticed some bits of stuff that not good anymore. I contacted him and he came over to check them out. He told me to leave it with him. It didn't take long he reached out and got everything sorted. I was really glad he did as promised. Haf you are the best agent ever.
Muriel · 21 September 2023
Agent replied · 4 October 2023
Thank you so much for your kind words about Haf, Muriel! We are so pleased he was able to attend to your issue promptly and get everything sorted out - we take pride in providing excellent service to our clients.
★★★★★ 5/5
The Trusted AgentAttentive and caring agent
I appreciate the agents of Martin & Co Leeds City.
Agent Sue was professional to introduce the property in the viewing. With her attentive and caring, I know how to express my feelings about the property so that I can have a good communication with landlord.
It is an excellent experience to rent my next home through Martin & Co Leeds City!
Vivian · 25 January 2024
Agent replied · 29 January 2024
Dear Vivian, Thank you so much for your kind words. We're thrilled to hear about your excellent experience with Sue and the team. We pride ourselves on professional and caring service, and we're delighted we could assist you in finding your next home. Looking forward to supporting you in any future property needs! Warm regards, The Martin & Co Leeds City Team
★★★★★ 5/5
The Trusted AgentRebecca is helpful and professional
I'm glad that Rebecca is on time. She carefully listens to my preferences and jots notes, though I have lots of requirements she was kind enough to offer me help on finding the right apartment for me. Thanks :)
Kalina · 14 February 2025
Agent replied · 20 February 2025
Dear Kalina, Thank you for your wonderful review and 5-star rating! We're thrilled to hear that Rebecca's punctuality and attentiveness have made your apartment search a positive experience. Your satisfaction is our top priority, and we look forward to helping you find the perfect place to call home. Thank you for choosing us for your new home needs. Warm regards, Elizabeth
★★★★★ 4.9/5
The Trusted AgentHelpful staff, Informative and friendly
Scott and Sue have been a big help in getting me set up in my new home, they provided any information that I required in regards to the application and documentation checks. They have also been on hand to fix any issues with the flat and have helped me make the place my own.
Westley · 26 June 2024
Agent replied · 23 July 2024
Dear Westley, Thank you for your kind review. We're thrilled to hear that Scott and Sue were so helpful during your move-in process. We strive to provide excellent service and support, and it's gratifying to know we've helped make your new place feel like home. Looking forward to continuing our great relationship. Warm regards, Elizabeth
★★★★★ 5/5
The Trusted AgentGreat service
I am very happy with the service. Rebecca was friendly and polite and answered all of my questions thoroughly. The application process was quick and straightforward. I couldn’t recommend Martin & Co more highly!
Henry · 10 April 2025
Agent replied · 13 April 2025
Dear Henry, Thank you for your 5 star review. We're thrilled to hear about your positive experience with Rebecca and the smooth application process. Your recommendation is greatly appreciated, and we look forward to assisting you with any future property needs. Warm regards, The Martin & Co Team
★★★★★ 5/5
The Trusted AgentBest Agent
Haf has been an amazing and fantastic estate agent to us. He sorts out any issue as fast as he can. A good negotiator with our landlord. He is very friendly and always makes sure we are happy with what was offered. He is a good listener and proactive. Well done Haf. Continue to be extraordinary.
Muriel · 18 April 2024
Agent replied · 24 April 2024
Dear Muriel, Thank you so much for your 5-star review and kind words. We're thrilled to hear about your positive experience with Haf. His commitment to excellence is a shining example of our dedication to our clients. We look forward to continuing to provide you with extraordinary service. Warmest regards Elizabeth
★★★★★ 5/5
The Trusted AgentVery good service
Throughout our home letting process, Tabs was incredibly communicative. She promptly answered calls and emails, keeping us informed about every development. Her ability to clearly explain complex contract details was particularly helpful.
Rutvik · 8 April 2025
Agent replied · 13 April 2025
Dear Rutvik, Thank you for your glowing review. We're thrilled to hear that Tabs's exceptional communication and clarity provided you with a smooth letting experience. It's our pleasure to assist with any complexities, ensuring you feel fully informed and confident every step of the way. Warm regards, Elizabeth
★★★★★ 3.9/5
The Trusted AgentMartin & Co Leeds City
Overall, the staff at this office have been very friendly and helpful. I have been living in this property for almost 2 years now with minimal complaints. If anything was in need of repair, it was quickly arranged with a contractor and fixed. When the property has needed to be reviewed, the office was helpful to work around a time and day suitable for myself. The only complaint I have is that we have been through many letting agents/managers, so the communication could have been complicated but this hasn't affected our relationship with the staff or the tenancy.
Christopher · 8 April 2025
Agent replied · 13 April 2025
Dear Christopher, Thank you for your valuable feedback and the kind words about our staff. We're delighted to hear about your positive experiences with our service and prompt repairs. We understand the concern regarding changes to our team. Although you find it a little unsettling we are pleased this hasn't affected your tenancy. Your tenancy is important to us, and we look forward to maintaining our good relationship. Warm regards, Elizabeth
★★★★★ 4.4/5
The Trusted AgentGood communication from staff
I am an existing tenant renting with Martin and Co in Leeds. This year Sue (Sue Wilson) was assisting us in our new contract and other issues regarding the house. Response was prompt and help was always provided. Sue was also very considerate and would follow up issues that we raised. A way better experience in our rental house contract this year !
Victoria · 17 October 2023
Agent replied · 19 October 2023
Thank you for the feedback Victoria. We are really pleased that Sue provided you a helpful and considerate service when assisting you with your contract and other issues regarding the house. We strive to provide the best customer service and it is heartening to hear that we have achieved that.
★★★★★ 5/5
The Trusted AgentHafeez
I had a power cut in my property and I called Martin and co for this issue, thank god that Hafeez was the person who replied!! I don’t think anyone would take it that seriously and try his best to solve this problem, update me with everything and being patient.
Malk · 26 June 2024
Agent replied · 23 July 2024
Dear Malk, Thank you so much for your kind words and 5-star review. We're thrilled to hear about your positive experience with Hafeez. Our team is dedicated to providing prompt, thorough service, and it's wonderful to know that our efforts resonate with you. Your satisfaction is our top priority. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentSue is a star
Sue is a star , she is very confused and committed to the job , acts immediately on my issues and resolved
Lady · 15 July 2025
Agent replied · 16 July 2025
Dear Lady Maha, Thank you for your glowing review! We're thrilled to hear about your positive experience with Sue. Her dedication and swift action are part of our commitment to excellent service. She will admit she can be a little confused on some occasions but this all adds to the service. We appreciate your feedback and look forward to assisting you in the future. Best regards, Elizabeth
★★★★★ 5/5
The Trusted AgentFantastic Estate Agents
Sue is our fantastic Property Manager, we are so glad to be with Martin & Co, all queries are answered promptly and any issues addressed quickly. Tenants Holly & Lexi
Holly · 8 April 2025
Agent replied · 13 April 2025
Dear Holly and Lexi, Thank you for the stellar review! We're thrilled to hear about your positive experience with Sue and our team. Your satisfaction is our top priority, and it's wonderful to know we've been able to assist you efficiently. We look forward to continuing to provide you with exceptional service. Warm regards, The Martin & Co Team
★★★★★ 5/5
The Trusted AgentGreat communication & service
Thanks to HAF who handled all of our issues very quickly with no need of chasing. Whenever I logged an issue, almost all the time, the next day the maintenance was booked. Whenever we had a different problem, Haf was there to solve it. Above expectations, honestly.
Okan · 3 July 2024
Agent replied · 23 July 2024
Dear Okan, We're elated to hear about your positive experience with HAF and our team's swift response to your needs. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. Thank you for your trust and wonderful review. Warm regards, Elizabeth
★★★★★ 5/5
The Trusted AgentHafeez Saeed
Haf... he's been an absolute legend in getting things sorted when things go wrong! He's prompt, straight talking and knows what he's about. We've been in our rented property for some time and seen agents come and go. I do hope Haf is around for some time to come. Thank you Haf. And keep up the good work.
Stuart · 21 November 2023
Agent replied · 5 December 2023
Thank you for your kind words, Stuart! We are thrilled to hear that Haf has been such an asset to your experience. His dedication to our customers is truly commendable. We look forward to continuing to provide you with the best service.
★★★★★ 5/5
The Trusted AgentSue is very good at what she does and I couldn’t recommend her more!
Sue has always been on the ball with any enquiry and always kept me updated throughout the process. I couldn’t recommend her more. 5 stars all around. Landlord JP
Jitesh · 20 March 2025
Agent replied · 31 March 2025
Dear Jitesh, Thank you for your glowing review. We're thrilled to hear about your positive experience with Sue. She's indeed a star for staying proactive and communicative. Your recommendation is greatly appreciated. We look forward to continually providing you with five-star service. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentMartin & Co manager
This is for Sue at the Leeds office. Nothing is too much trouble.
Sarah · 27 August 2025
Agent replied · 27 August 2025
Dear Sarah, Thank you for your five-star review and the commendation for Sue. We're thrilled to hear about your positive experience at our Leeds office. Delivering exceptional service is our top priority, and we're glad Sue exemplified this. We look forward to assisting you with any future property needs. Warm regards, Elizabeth
★★★★★ 5/5
The Trusted Agent5* for Tabassum
Myself and my partner found a flat we loved, perfect location/price etc. I called the office and spoke with Tabassum, she was amazing and super fast. Managed to secure a viewing later that day and sent all the paper work across later that evening. We had a few issues with our application (on our end) She was very professional and clear with everything we needed to do to get this fixed. Thank you for all your help you’ve made this move in experience seamless and stress-free
Chelsea · 8 January 2025
Agent replied · 20 January 2025
Dear Chelsea, Thank you for your glowing review. We're thrilled to hear about your positive experience with Tabassum, who exemplifies our commitment to prompt and professional service. It's our pleasure to have made your move seamless and stress-free. Welcome to your new home! Best wishes Elizabeth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
