Trusted Agent profile · Leeds · West Yorkshire
Verified
★★★★★
865 reviews across 5 platforms
24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ
Part of Martin & Co, see every office.
Martin & Co's office in Leeds, West Yorkshire, at 24-28 Bridge End, is rated 4.6 out of 5 across 865 reviews on five platforms, including 370 Google reviews rated 4.4.
370
Reviews on Google
This office
17
Reviews on Facebook
This office
3
Reviews on Yell
This office
329
Reviews on The Trusted Agent
This office
146
Reviews on Trustpilot
This office
Showing 323 reviews on The Trusted Agent only. Show every review
4.9/5
The Trusted AgentGreat Service
The staff in Leeds are brilliant
Dear Alison, Thank you so much for your 4-star review and your kind words about our Leeds team! We're thrilled to hear you had a brilliant experience with our staff. We strive to deliver exceptional service and it's rewarding to know we've made a positive impact. Looking forward to assisting you again in the future! Warm regards, Elizabeth
5/5
The Trusted AgentBailey was great in arranging out tenancy, friendly, funny and made the whole process quick and easy, everything was clear and made the most complicated part of moving to a new city nice and simple!
5/5
The Trusted AgentFor Hafeez
He has been such a lovely agent and has always helped me out whenever I had any issues during my stay in my apartment. Always great to have a chat with and is incredibly professional!
4.1/5
The Trusted AgentCrickerters Close , Garforth
We , value and respect this letting agency ,
Dear Ashley, Thank you so much for your four-star review and for the kind words. We're thrilled to know that you've had a positive experience with us. Our team is committed to providing exceptional service, and your recognition is truly appreciated. We look forward to continuing to serve your letting needs with the same level of dedication and respect. Best wishes Elizabeth
5/5
The Trusted AgentExcellent service
The estate agent has excellent service and great communication, she is always professional, helpful and friendly.
Thank you for your kind words, Hupenyu. We strive to provide excellent service and great communication, and we're glad to hear you experienced that. We hope we can continue to exceed your expectations in the future.
5/5
The Trusted AgentReview for Meshach
Meshach is a good communicator and has excellent attention to detail. He goes the extra mile to keep the landlord advised of what is happening which helps the let run smoothly. Thanks Meshach.
5/5
The Trusted AgentExcellent !!!
Kept me informed throughout the process . Excellent service . Would highly recommend
Dear Jane, Thank you so much for your glowing review and for recommending us. We're thrilled to hear that you were pleased with our communication and service. Our team is dedicated to keeping our clients informed and supported every step of the way. We look forward to assisting you again in the future. Warm regards, Elizabeth
5/5
The Trusted AgentExcellent communication. Good advice, Got job done
I am a distant landlord and relied on Martin & co's letting agent to manage my property on a daily basis. Lauren have been fantastic and I would rate her to manage your property personally. Separately, it was now appropriate to sell my this rental property (due to changing tax rules on interest charges) whilst being rented and Martin & co's selling department dealt with this most effectively. John and his manager advised me to keep renting whilst being on the sales market. Consequently, I got an extra 6 months rent upon this advice during the selling and conveyancing period as I originally thought it was necessary to market and sell it empty. Their computer log kept me informed of viewing activities by email- there were surprisingly many. With feedback from viewers, the marketing strategy was tuned and consequently I got a result. The key point from these viewers' feedback was the criticism of the bedroom having a doorway as well as a opening to the living room. Responding to this, and for a day's work with a builder friend, we partitioned off this oddity and painted to blend in. The property sold within days. During conveying, John have always been on hand to respond to all my questions. He established the buyer's dates of exchange and completion time frame and co-ordinated the proceedings. He was able to serve sufficient notice for the vacating by the then tenant, check them out, and arranged a cleaning schedule for my visit to clear out the furniture and a cleaner prior to handover. The sales went through like clockwork. A buyer can mess around (like the first buyer), but credit must be given for John to keep both sides on track to a successful sale. I thank him for a successful sale.
5/5
The Trusted AgentExcellent Service
We have been very pleased with the excellent service we have had from Martin and Co., Leeds. John helped us with the purchase of an apartment, We were very impressed with his friendly, helpful and professional service. We would not hesitate to fully recommend Martin and Co. Leeds.
Hi Jackie, I am glad to hear you are pleased with our service. John is ineed a star. It's his professional ethic and personal manner that we like. Hope all is well with you and Andy and look forward to the invite for drinks on the barge when finished.
5/5
The Trusted AgentThings gets done. Personal service
I have know Lauren for over 4 years now and she has acted for me over this period in looking after my rental property. I have had some bad management experience in the past with slow response and empty promises in getting things done. Lauren have proofed very efficient and she resolves all tenants issues. As a long distance landlord, I am heavily reliant on her support and service to ensure full tenancy and look after the condition of my property. Lauren has done a fantastic job and is a credit to the firm. I cannot praise her enough, and as an existing landlord, I would wholeheartedly recommend her to potential landlords.
4.9/5
The Trusted AgentGood communication
We have had very speedy responses to any difficulties we have had, making the move more smooth
Thank you Katy for your positive feedback! We value our customer's satisfaction and strive to make their move as smooth as possible. We are glad that we were able to provide a speedy response to any problems you faced along the way.
5/5
The Trusted AgentOverall performance
Martin & Co have looked after 2 properties for me in the Basilica block of apartments in Leeds City centre for 9 years, they have performed very well over this period. I had the full management service and from the selection of tenants through all periods of tenancy, to the actual sale of the properties the people involved have provided me with a very satisfactory service. Problems always occur in all walks of life and when issues have arisen they have been dealt with efficiently. My experience has been good and I would have no hesitation in recommending Martin & Co Leeds to any prospective landlord.
5/5
The Trusted AgentExcellent Service All Round
Helen has been extremely helpful throughout the process of buying my first property, always being happy to answer questions promptly and giving advice when required. I would recommend to any potential buyers.
5/5
The Trusted AgentVery keen and helpful
Micheal is always happy to help , he has been grate on informing me as soon as a new suitable property on the market , 100 points for being positive and proactive
4.7/5
The Trusted AgentReece was very helpful
He kept me updated regularly and it was a relatively straight forward process.
Dear Nathan, Thank you for your kind review and for acknowledging our commitment to communication and efficiency. We're delighted to hear that your process was straightforward, and we strive to maintain this standard. Looking forward to assisting you again in the future. Best wishes Elizabeth
5/5
The Trusted AgentProfessional and helpful
In my few weeks working with Martin & Co I was pleasantly surprised about the professionalism and responsiveness of this agency. Every step until the move in was well planned and coordinated. So far the staff was very friendly as well :) Keep up the good work!
Thank you Max, we are really pleased you're so happy with Martin and Co!
4/5
The Trusted Agenthafeez
hafeez is a helpful and communicative agent.
Dear Denise, Thank you for your kind words and for taking the time to leave us a 4-star review. We're thrilled to hear that you found Hafeez helpful and communicative. We always strive to provide top-notch service to our clients, and it's wonderful to know that Hafeez met your expectations. Looking forward to assisting you again in the future. Best wishes Elizabeth
4.5/5
The Trusted AgentExcellent
Felt very comfortable and well Looked after in a professional and knowledgeable way.
Thank you for your positive review, Fatmata. We pride ourselves in providing a welcoming and professional service to all of our clients and are pleased that you felt comfortable interacting with us. We look forward to helping you in the future!
4.9/5
The Trusted AgentBrilliant service
Kept me updated with the process . Will use again
Dear Jane, Thank you so much for your 4-star review! We're thrilled to hear you felt well-informed throughout the process and are looking forward to the opportunity to work with you again in the future. Your trust in our services is greatly appreciated. Best regards Elizabeth
5/5
The Trusted AgentExcellent communicator, takes ownership of issues, great customer service
Of the various managing agents we use, Martin & Co of Bridge Street, Leeds and Claire Dearlove, in particular, provide a level of service which far surpasses others. Claire ensures that our property is managed in a seamless and professional way. Communication is excellent with fast response and ownership of issues as they arise. Claire makes us feel we are valued customers, represents us extremely well and quite rightly ensures that tenants needs are quickly handled. Fantastic service!
5/5
The Trusted AgentFantastic
Meshach made renting a property so easy for us. Questions were answered almost before we'd asked them and any problems/queries we had were taken care of straight away.
5/5
The Trusted AgentHafeez Saeed the best agent :)
Our cooperation is a pleasure
Dear Marcela, Thank you so much for the five-star review and for your kind words. We're delighted to hear that your experience with us has been a pleasure. Our team is committed to providing outstanding service, and we're thrilled to have met your expectations. We look forward to continuing our successful cooperation. Your satisfaction is our top priority. Warm regards Elizabeth
5/5
The Trusted AgentMartin & co, Leeds
I cannot fault any of the staff, I have dealt with. Being an overseas buyer, they made it such a stress free deal, and continue to do the same now, as they manage it for me. Every little thing is dealt with at speed, and the communication is fantastic. I have bought many properties over the years, I just wish they could have been with Martin & co. I know my next will be. Terry
5/5
The Trusted AgentOven replacement
3 working days I had a new oven.
Dear Vasile, Thank you for your excellent review. We're thrilled to have provided you with such a swift and satisfactory service. It's wonderful to hear that your new oven was installed within just three working days. Your comfort and satisfaction are our priorities, and we're here for any future needs you may have. Best wishes Elizabeth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above.Read all 9 from sellers
I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ...Read all 13 from buyers
With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ...Read all 58 from landlords
I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ...Read all 228 from tenants
Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.
Send Martin & Co Leeds City a message.
9 reviews from sellers, rated 4.8 out of 5 on average. For example, Marie wrote: "Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above."
13 reviews from buyers, rated 5.0 out of 5 on average. For example, Caitlin wrote: "I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ..."
58 reviews from landlords, rated 5.0 out of 5 on average. For example, Mark wrote: "With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ..."
228 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."
