5/5
TrustpilotExperienced people
I’m pleased with their service , very efficient and highly experienced.
Agent replied · 15 June 2024
Thank you for your positive review :)
Trusted Agent profile · Leeds
Verified
Manning Stainton Leeds reviews
★★★★★
2,822 reviews across 2 platforms
113 New Road Side, Horsforth, Leeds, LS18 4QD
Manning Stainton's office in Leeds, at 113 New Road Side, is rated 4.8 out of 5 across 2,822 reviews on two platforms, including 415 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Manning Stainton won in 2026.
Awards
The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFrequently updated
I was updated frequently during the sale at all stages through to completion
Agent replied · 15 June 2024
Thank you for the review, we are glad you were happy with the service you received.
5/5
TrustpilotOur experience with Manning Stainton…
Our experience with Manning Stainton has been great so far. Macy has kept us in the loop at each stage. She and the team at Manning Stainton in Horsforth have been a joy to work with. Highly recommend.
5/5
TrustpilotRegular updates given and was happy to…
Regular updates given and was happy to liaise on behalf of the buyer
Agent replied · 15 June 2024
Thank you so much for taking the tie to review the service received and I am very happy that you were happy. I wish you all the very best. Lesley Robinson, Branch Manager
5/5
GoogleHighly Recommended! Lovely , friendly and very respectful staff. They respond to all enquiries and calls quickly and in an effective way . They managed to help me buying my …
Agent replied · 16 June 2024
Thanks for your feedback
5/5
GoogleJoe at the Tottenham branch has been wonderful in showing us properties & offering valuable advice!
Agent replied · 6 June 2026
Hello Zara Thank you for your positive review. Great to hear your experience with our Tottenham branch has been a positive one. Kind Regards All the team at Kings Group Tottenham & Haringey
5/5
TrustpilotVery good client service
Very good client service, I received regular updates from Zaini Miraj.
Agent replied · 15 June 2024
Thank you very much, we hope to see you again in the future.
5/5
TrustpilotGreat experience, Thomas was very helpful throughout..
Great experience with Thomas.
Agent replied · 15 June 2024
Thank you for your 5* review :)
5/5
GoogleGreat service from the Horsforth staff, very friendly, helpful, and gave us good feedback after our viewings. Many thanks to Sarah, Helen and Abbey.
5/5
TrustpilotJess has been very nice to deal with…
Jess has been very nice to deal with and very efficient
5/5
TrustpilotAlways kind and helpful
Always kind and helpful. Fast and efficient response to any issues
Agent replied · 15 June 2024
Thank you very much for your review
5/5
Trustpilotpolite staff, very good timing.
polite staff, everything on time, excellent timing
Agent replied · 15 June 2024
Thank you for the review, glad to hear you're happy with the service you have been receiving.
1/5
TrustpilotHolding deposit against tenancy…
Holding deposit against tenancy agreement.Do not care at all.Waiting time for some reply from them 2 or 3 weeks making it harder to follow.
Agent replied · 15 June 2024
I want to assure you that the return of a tenants deposit is always handled with the upmost care and dilligence but on occassion there will be reasons as to why the return of that deposit is slow such as estimates for work needed at the end of tenancy. Without knowing the specifics its hard to comment so please email us at marketing@manningstainton.co.uk if you would like us to look into this further. Thanks.
5/5
TrustpilotGood communication.
I really like the fact that I amdealing with the same person from the management team for most of my contact. I have also been pleased with the tenants you have found for my properties. I find the accounts easy to understand.
5/5
GoogleGreat service received, in particular by Lesley Alexander who made the whole process really simple and kept me informed throughout. Would highly recommend
Agent replied · 16 June 2024
Thanks Alexa for your review
5/5
TrustpilotPrompt helpful follow ups
Prompt helpful follow ups. Friendly and helpful staff.
Agent replied · 15 June 2024
Thanks for the feedback. We'll make sure this is passed on to the team.
1/5
TrustpilotI would like to say I am trying to look…
I would like to say I am trying to look for a property for my family. My family still in Hongkong, and we are willing to pay for the rental fee in advance but my family do not have a bank account in UK. The manager in Leeds just rejects my offer straight away. I do not see why they are rejecting me.
4/5
TrustpilotHad a good customer service
Agent replied · 15 June 2024
Thank you for your review! We hope you will be very happy in your new home!
5/5
TrustpilotExcellent Service.
This was a difficult ad very long sales process including one potential buyer having to back out very late in the game.All involved were friendly and very professional throughout from the initial valuation to the completion.Thank you for all your efforts!
5/5
TrustpilotVery professional attitude and thorough…
Very professional attitude and thorough with setting up for new tenants. Would highly recommend.
Agent replied · 15 June 2024
Thank you for your kind words! We're glad you had a positive experience with our team. Jacob was particularly effective, and we appreciate your recommendation. If you need assistance in the future, don't hesitate to reach out.
5/5
TrustpilotGemma and Rochelle have been fantastic…
Gemma and Rochelle have been fantastic throughout the whole process. It’s been a very long rollercoaster ride over the last couple of years but we finally made it! Thanks for your help ladies!
4/5
TrustpilotMy move manager was Zaini Miraj
My move manager was Zaini Miraj. From the point she took over from equally professional Ivona Stepanova she was very helpful and kept me up to date through the process of buying the property.
5/5
TrustpilotVery quick and efficient on replies to…
Very quick and efficient on replies to queries and made buying a house easy
Agent replied · 15 June 2024
Hi Tom, thanks for leaving us such a good review. All the best in your new home!
5/5
Trustpilot“Super Steph”
“Super Steph”I have dealt with many estate agents over the years and found Steph at Manning’s Horsforth “Superb” from start to finish she went above and beyond to help with this purchase. She was simply outstanding with her communication and directness. A credit to Manning Stainton!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Manning Stainton Leeds
Has Manning Stainton won any awards?
Yes. In The Trusted Agent 2026 awards: Manning Stainton, Leeds won Trusted Agent; Manning Stainton, Pudsey won Platinum; Manning Stainton, Oakwood won Gold.
