Trusted Agent profile · Leeds
Verified
★★★★★
2,830 reviews across 2 platforms
113 New Road Side, Horsforth, Leeds, LS18 4QD
Part of Manning Stainton, see every office.
Manning Stainton's office in Leeds, at 113 New Road Side, is rated 4.8 out of 5 across 2,830 reviews on two platforms, including 415 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Manning Stainton won in 2026.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotUsing Manning Stainton
The team at Manning Stainton (Becky et al) were effective and efficient in securing a sale and processing it. Our move manager (Phoebe) kept us in touch with developments once we had a buyer. I never needed to nag or prompt. These things take time but MS reduced delays where possible. I would use them again.
5/5
TrustpilotGreat experience all round Briony Gleadhill customer service was…
Briony Gleadhill customer service was outstanding, going above & beyond to make sure my transition of moving house was as smooth as possible, 100% would recommend to use Manning Staintom, I’ve use a couple of letting agents over the years & I have to say this by far has been the best Thank you Briony & Louis
Thank you for your kind review!
2/5
TrustpilotI have showed interest in a couple of…
I have showed interest in a couple of their properties but no one has responded to my emails? I wonder if they are not serious in renting out their properties or they aren't responding to my emails due to their own reasons?
5/5
TrustpilotBrilliant under the toughest circumstances
Manning Stainton helped us to sell a property following the passing of a friend. The whole team were fantastic, kind, patient and very helpful. Special thanks from the family go to Holly A. during the marketing and Phoebe P. during the sale for their excellent support and service. Cannot recommend them highly enough.
5/5
TrustpilotManning Stainton were very professional…
Manning Stainton were very professional and Sara made the whole process very smooth.
5/5
GoogleGloria showed me round a property, she was very professional, friendly and gave me all the information I needed ⭐️⭐️⭐️⭐️⭐️ Thank you Great service.
Thanks Lola!
5/5
TrustpilotWe were entirely satisfied with Manning Stainton
We were entirely satisfied with Manning Stainton. Holly Abbott who was dealing with our sale was excellent. Very professional and efficient but also friendly and pleasant. I would recommend them
Thank you so much for your review for Holly
5/5
TrustpilotQuick and easy services with very helpful staff
I have just started utilising Manning to look after my rental property and so far everything has been smooth sailing and the members of staff have been easy to work with. Thank you to Joe and Evie Longley in particular.
Hi Danny, thanks for leaving us such a great review and so pleased to see Joe & Evie have done a great job!
5/5
TrustpilotExcellent service
Lesley from Manning Stainton was excellent through out. This was a particularly long and drawn out purchase for various reasons outside of mine and Lesley’s control, but she was constantly chasing for updates and she kept me informed as to the progress throughout.
5/5
GoogleWe are selling our house with manning Stainton and received great service from Kyle. It’s been a tough time to sell but Kyle has been really great at keeping us updated and given us good advice throughout!
Thank you Rob. We really appreciate you taking the time to leave us a review and we are glad to of helped so far. Hopefully all goes well with the progression. Team Horsforth
5/5
TrustpilotSmooth from start to finish
I was glad I purchased my first home through Manning Stainton Horsforth, from the first viewing to collecting my keys everything went brilliantly. Lesley at head office was wonderful in assisting with the purchase from start to finish. The whole team I dealt with at Horsforth were a pleasure, I also loved the gift when I collected the keys which was a nice touch. I would definitely recommend!
5/5
TrustpilotVery helpful service from my first…
Very helpful service from my first enquiry about the property to the viewings & final acceptance of my offer
We're so glad we could assist you from your initial inquiry through to the final acceptance of your offer. We appreciate your kind words.
5/5
TrustpilotKyle was so helpful throughout the…
Kyle was so helpful throughout the whole process, he went the extra mile to ensure we were kept up to date throughout the whole sale and nothing was ever to much trouble. We couldn’t thank Kyle enough!
We are so pleased to hear that you had a positive experience with Kyle. We strive to provide exceptional customer service, and we are thrilled that Kyle went above and beyond to ensure your satisfaction. We will be sure to pass your kind words along to him.
4/5
TrustpilotThe property sold quickly and Manning…
The property sold quickly and Manning Stainton were very efficient. Joanne was a great help in dealing with the solicitors and buyer on my behalf. I had very little to do in the whole process.
We are thrilled to hear that you had a positive experience selling your property. We appreciate your kind words about Joanne and the team's efficiency. It's wonderful to know that you felt supported throughout the process and that we were able to make it as smooth as possible for you.
1/5
TrustpilotOne of the worst service providers
One of the worst services that an agency can deliver. There is no utter sense of ownership and honesty. The team conveniently plays the blame game on the cost of tenants discomfort and uneasiness. You can't expect even an ounce of compassion despite you pay the rent in full. Non - recommended to anyone and if you must, it is on you.
I am very sorry to read the above review and can assure you that our Lettings team are only ever honest in their dealings. Of course we appreciate that things may not always end up as our tenants would like and would happily look into this further for you. If you want to send me an email please do so at mm@manningstainton.co.uk and we can take a further look into what has happened. Best WishesMark Manning
5/5
TrustpilotGreat teamwork
The selling part of the transaction was ok but once it got to the point after offer, Gemma and Rochelle were amazing and could not have been more helpful. They kept me and the app up to date, always returned my calls and kept things moving.
Glad to hear you were really happy with the support given from Gemma and Rochelle.Sorry it was just ok at the start, if there is any feedback we could've improved on in that period please email on benjamin.banks@manningstainton.co.uk.All the best with the move!
5/5
GoogleThank you so much to Kyle and the team for all your help and support throughout Dads move. Cannot recommend Horsforth branch enough!
Thanks Jo, wishing you and your Dad all the best😎 …
5/5
TrustpilotFriendly and professional
I recently sold my house with their assistance. The sales team are friendly and efficient, maintaining good communication . Many thanks to Yvonne ,my move manager who kept my sale and purchase on track .
We are so pleased to hear about your positive experience selling your house. We strive to provide excellent customer service and are delighted that you found our team friendly and efficient. We are particularly happy to hear that Yvonne was so helpful in keeping your sale and purchase on track.
5/5
TrustpilotEvie has been perfect
Evie has been absolutely fantastic with our move! She has kept us updated, let us know step by step what is happening. When I have been confused with some of the paper work she has gone through everything with me! Absolute star! Give the girl a raise!!!
Hi Joe, thank you for the great review and lovely comments on Evie's service!
5/5
TrustpilotA Big thankyou to Manning stainton
I wanted to take a moment to express my sincere thanks to the letting agent for their professional and friendly service throughout my recent tenant experience. A special thanks to Julie Ann Stokoe & Evie Longley for there clear communications.
Hi Vishnu, thank you for your kind words and so glad you were happy with our service.
5/5
GoogleI've had several great experiences with Manning Stainton over the years, in the most recent Lesley Alexander was extremely helpful in staying on top of both sets of solicitors and keeping me informed along the way.
Thanks for the review Stephen, all the best👍 …
5/5
TrustpilotOutstanding customer service and…
Outstanding customer service and agents. Everything moving seamlessly. Thanks a lot
ID, We're glad to hear our customer service and agents made everything seamless for you. We appreciate your feedback! Manning Stainton Estate Agents
5/5
GoogleWe've just bought a property and also sold through Manning Stainton Horsforth office - it's been a really good experience with great communication and regular updates. Kyle Guy has been excellent and ensured everything stayed on track for us.
Glad we could assist with your move Paul, thanks for the review and good luck with everything👍 …
5/5
GoogleEllie has been very helpful, efficient and professional for the entire process, would highly recommend!
Thanks Henry!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Manning Stainton a message.
Yes. Manning Stainton won Trusted Agent in The Trusted Agent 2026 awards.
