Trusted Agent profile · Leeds

Linley and Simpson Leeds reviews

4.8

★★★★★ Excellent

2,160 reviews across 3 platforms

1, Dock Street, Leeds, LS10 1NB

Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,160 reviews on three platforms, including 256 Google reviews rated 4.1.

Google logo

4.1 / 5

256

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,902

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience with Spencer

Great experience with Spencer, very knowledgeable and incredibly helpful!

Jacob · 19 July 2024

Agent replied · 24 August 2024

Hi Jacob,Thanks for the review and the positive feedback.I'm glad the journey through was worth it in the end and we managed to find you a great apartment.Good luck with the move and the new job.ThanksSpencer

5/5

Trustpilot

Excellent communication throughout even…

Excellent communication throughout even though I wasn’t successful in my application

Dave · 13 June 2024

Agent replied · 24 August 2024

Thank you for your feedback! We're glad to hear that you found our communication excellent throughout the application process, despite not being successful this time. Providing clear and consistent communication is important to us, and we appreciate your understanding. If you have any further questions or if there's anything else we can assist you with in the future, please feel free to reach out.

5/5

Trustpilot

A great and trust-worthy letting agent…

A great and trust-worthy letting agent indeed! Fully responsive to clients' requirements.

Jamshed · 24 May 2024

Agent replied · 24 August 2024

Thanks for your review!

5/5

Trustpilot

I met with Mark Nowoslawski.

I met with Mark Nowoslawski.Very stress free.Everything Mark has said he’d do he has.Nice guy.Cheers Mark.

PhilIp · 4 March 2024

Agent replied · 24 August 2024

'Hi Philip, thank you very much for taking the time to leave a lovely review, it really means a lot. I hope all goes smoothly with the move in process! Kind regards, Mark

5/5

Trustpilot

Kirk marriott have been attending to me to my best satisfaction. I'm very happy to speak with him.

Kirk marriott. A good employer to this company.

Usman · 29 July 2024

Agent replied · 24 August 2024

Thank you for the great review!

4/5

Trustpilot

The entire process was conducted with…

The entire process was conducted with rapid speed and efficiency.

CB · 20 June 2024

Agent replied · 24 August 2024

That's fantastic to hear! We're thrilled that the entire process was handled with rapid speed and efficiency for you. Providing quick and efficient service is important to us, and we're glad we could meet your expectations. If there's anything else we can assist you with, please feel free to let us know.

5/5

Trustpilot

Review

Gave every detail that was needed did miss anything out

Sarah · 20 June 2024

Agent replied · 24 August 2024

It's great to hear that you received thorough and detailed information without missing any important details. Providing comprehensive information is crucial, and we're glad to hear that your experience was positive in that regard. If there's anything else you need or if you have further questions, feel free to reach out.

5/5

Trustpilot

Good service and communication from…

Good service and communication from Bradley and Hamaad

Sophie · 24 July 2024

Agent replied · 24 August 2024

Hi Sophie, we greatly appreciate your review. It was our pleasure to assist you, and we are glad to hear our customer service was of high standard.

5/5

Trustpilot

Mairi and Ellie have been a pleasure to…

Mairi and Ellie have been a pleasure to deal with, highly recommend Linley & Simpson.

Caroline · 14 March 2024

Agent replied · 24 August 2024

Thank you very much for your kind review Carol!

5/5

Trustpilot

Very polite and helpful

Billy · 26 September 2024

Agent replied · 27 October 2024

Thank you so much for your kind words! We're glad we could assist you. If you ever need help again, don't hesitate to reach out!

5/5

Trustpilot

Very helpful one of the best letting…

Very helpful one of the best letting agents in Leeds.

Fanent · 12 June 2024

Agent replied · 24 August 2024

Thank you for your positive feedback! We're thrilled to hear that you found us to be very helpful and consider us among the best letting agents in Leeds. Your satisfaction is our goal, and we appreciate your kind words. If there's anything else we can assist you with, please feel free to reach out.

5/5

Trustpilot

Great team

Friendly staff very helpful and pleasant experience

Rebecca · 3 August 2024

Agent replied · 29 August 2024

Thank you for your kind words! We’re thrilled to hear that you had a pleasant experience and found our staff to be friendly and helpful. If you need any further assistance or have any questions, feel free to reach out. We’re here to help!

5/5

Trustpilot

first impression

polite and very lovely to interact with

Dorji · 1 August 2024

Agent replied · 27 October 2024

Thank you for your kind words! We're thrilled to hear that you found our team polite and lovely to interact with. If you need any further assistance or have any questions, we're always here to help!

5/5

Trustpilot

Always Excellent and prompt service…

Always Excellent and prompt service from Rachel Urry

Sharon · 15 July 2024

Agent replied · 24 August 2024

Thank you Sharon. We have a great team and it is great to hear positive feedback.

5/5

Trustpilot

Absolutely top rate service from Kelly…

Absolutely top rate service from Kelly can't thank her enough

Terrina · 7 June 2024

Agent replied · 24 August 2024

We are pleased you had a top rate service, thanks for taking the time to let us know!

1/5

Yell

The Reality of Renting

As someone who is renting in Leeds and has been using Morgans, now known as Linley and Simpson, it should be noted that as a renter you are treated incredibly poorly. It must be understood that you are only a money supplier and as such are treated in that manner. Should you in anyway misstep you are made to feel like a criminal, yet when the roles are reversed, seldom do things move quickly or efficiently. I cannot say whether this is something that happens throughout the entire rental system, but Morgans have proven to be shocking in attitude towards people who rent. Irrespective of that fact that the renter is someone who has lived in the same property for nearly 3 years. Be warned, if you are a renter, do not expect to be treated as a person, it is all business and you are nothing more than someone who pays money every month.

StephenM-840 · 22 November 2019

5/5

Trustpilot

Nice experience

Nice experience, friendly and clear about everything.

Lachi · 29 July 2024

Agent replied · 24 August 2024

Thanks for your review!

5/5

Trustpilot

He is very friendly and nicely spoken

Namgay · 29 July 2024

Agent replied · 24 August 2024

Thank you for your kind review!

4/5

Trustpilot

Lettings

Letting service experience and professional

Raj · 30 August 2024

Agent replied · 27 October 2024

Thank you for you review!

5/5

Trustpilot

Haley Oldfield excellent service did…

Haley Oldfield excellent service did what she said she would

Alan · 3 June 2024

Agent replied · 24 August 2024

Thank you for your kind review, I am happy to have helped!

5/5

Trustpilot

Prompt reply

Rachel Urry. Prompt reply. Very polite. Thank you.

Jo · 3 July 2024

Agent replied · 24 August 2024

Thank you, I am always happy to assist and help!

5/5

Trustpilot

no accent and very nice to me

江蓝 · 20 July 2024

Agent replied · 24 August 2024

Thanks for your feedback!

5/5

Trustpilot

Really polite and thorough in the details

Very fast, efficient and helpful phonecall.

Ria · 5 August 2024

Agent replied · 27 October 2024

Thank you for your feedback! We’re glad to hear that your phone call was fast, efficient, and helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!

5/5

Trustpilot

Bradley germain was super helpful

Bradley germain was super helpful! And patient

Cerys · 18 July 2024

Agent replied · 24 August 2024

Hi Cerys, I appreciate the kind words. Thanks for the feedback, and I wish you luck with your viewings!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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