Trusted Agent profile · Leeds

Linley and Simpson Leeds reviews

4.8

★★★★★ Excellent

2,173 reviews across 3 platforms

1, Dock Street, Leeds, LS10 1NB

Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,173 reviews on three platforms, including 256 Google reviews rated 4.1.

Google logo

4.1 / 5

256

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,915

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional and welcoming

Zak Jilaani was very professional and welcoming. All my questions about the property were answered with confidence and certainty.

Lizzie · 26 June 2024

Agent replied · 24 August 2024

It’s lovely to hear Zak was so helpful, thanks for taking the time to leave the review!

5/5

Trustpilot

I had a delightful encounter with…

I had a delightful encounter with Ebonie in the Pudsey office yesterday 17 Sept and she was wonderful. My family was running late coming in from London to do our ID check and get our keys. She stayed back after her official hours to help and was very gracious about it. Extremely grateful to her as we would have been stranded otherwise.

Chinweokwu · 18 September 2024

Agent replied · 27 October 2024

Thank you so much and I'm glad you settle in great ,Any more issues we are just a call away!

5/5

Trustpilot

Scott represented his company really well

Scott was friendly, polite and answered all our questions with ease. He communicated clearly and promptly.

Emmaandshaun · 15 August 2024

Agent replied · 27 October 2024

Thank you for taking the time to leave your feedback!

5/5

Trustpilot

Thank you Harry!

Working with Linley and Simpson has been a pleasure, Harry Russell has been exceptionally friendly, helpful and responsive. Would recommend.

Ellie · 5 June 2024

Agent replied · 24 August 2024

Ellie, it was lovely to meet you. All the best.

5/5

Trustpilot

The letting agency is great and the…

The letting agency is great and the viewing I had with Zak was excellent. He was friendly and welcoming and the viewing went well.

Maria · 19 March 2024

Agent replied · 24 August 2024

Lovely review for Zak, we are glad he was helpful and friendly!

5/5

Trustpilot

Really helpful

Recently helped by Susan Lodge, absolutely brilliant helping me with paperwork requests at a stressful time.

James · 14 August 2024

Agent replied · 27 October 2024

Thank you James for the review I always try to help where I can Regards Susan

5/5

Trustpilot

John Hanlon was very helpful and…

John Hanlon was very helpful and professional when arranging my tenancy renewal, which was sorted out within 24 hours. Thank you!

Jim · 16 May 2024

Agent replied · 24 August 2024

Hi JimThank you for your kind words. Always happy to help.- John

5/5

Trustpilot

Linley and Simpsons were very helpful…

Linley and Simpsons were very helpful in my search for a property Mark has been super and very knowledgabke ,thank you

Clifford · 15 May 2024

Agent replied · 24 August 2024

HelloIt was great to see you and show you the lovely 2 bed propertyGood luck with the applicationAll the bestMark

5/5

Trustpilot

very helpful & knowledgeable

Brad was very helpful and knowledgeable. Hopefully this enquiry will lead to a successful property search!

Annonymous · 12 August 2024

Agent replied · 24 August 2024

Thank you very much for your review, I too hope that we can find you your perfect property!

5/5

Trustpilot

Best team in Wakefield

I want to express my sincere appreciation for Fiona and Ella, they have truly been God‑sent. They broke all records in finding me a tenant, securing one within just a week of advertising. Their communication throughout the process was exceptional: clear, consistent, and reassuring at every stage.

Joel · 23 February 2026

5/5

Trustpilot

Viewing with Megan

Megan was amazing during the viewing, was very knowledgeable and helpful, probably the best viewing I’ve had in a long time.

Oscar · 13 May 2024

Agent replied · 24 August 2024

Thank you very much for the lovely review, we really appreciate your feedback!

5/5

Trustpilot

Linley & Simpson Holmfirth

Linley & Simpson have made the renting process incredibly easy. I was greeted at the property by Lisa who was very polite and informative. I immediately knew that was the property for me and Lisa has made the whole experience stress free and kept me in the loop at every step of the application. I’m so grateful to Lisa and the whole team at the Holmfirth branch. Thank you all.

Alex · 24 April 2024

Agent replied · 24 August 2024

Thank you for the review, I’m glad we managed to sort the referencing so you can now move into the beautiful property!

5/5

Trustpilot

Overall, very helpful and informative

Was very easy and simple to book viewings, went to a few viewings and all of them were very informative and helpful. We had Aiden Hamilton show us around the apartment that we chose and he had a friendly atmosphere which made it very welcoming to any questions we had. Explained the application process clearly and had fast and helpful responses to emails with any questions that we had.

Emily · 12 May 2024

Agent replied · 24 August 2024

It was a pleasure dealing with you Emily, I am happy we could make things work - Aiden

5/5

Trustpilot

Lea Brear and Zak Jilaani were very…

Lea Brear and Zak Jilaani were very helpful and answered any questions in a timely manner

Brad · 8 August 2024

Agent replied · 24 August 2024

Great to see the team working together and helping you with the move!

5/5

Trustpilot

Excellent pro-active service with great communication

After instructing Linley and Simpson to let my apartment, Kelly and Zak have provided a first rate service. They clearly have excellent knowledge of the market and have been pro-active and creative in offering the best way to advertise the property. They have been very responsive to requests and provided regular updates, leaving me in no doubt that the management of my property is with the right people.

Tony · 28 May 2024

Agent replied · 24 August 2024

Extremely pleased Zak and Kelly took a pro active approach when letting out your apartment, thanks for the feedback!

5/5

Trustpilot

Excellent Property Management Experience

I have been with Linley and Simpson for several years, and their service has been consistently excellent. I want to specifically commend Spencer Williamson for his exceptional work on the lettings side and Matt Kendrick for his superb management of the property. Their dedication, professionalism, and prompt handling of any issues have made my experience as a property owner seamless and stress-free. Highly recommended!

Jaleel · 6 August 2024

Agent replied · 27 October 2024

Hi Jaleel,Thanks you for such positive feedback, Matt Kendrick and I appreciate the comments.When we work with landlords over a period of time, it's important to check in with them to ensure the service levels they are getting down the years still aligns with what they hoped it would be when they signed up with is to manage their property.It's important to continue to aim to offer excellent service to every landlord and so feedback like this really helps us not become complacent and to appreciate that landlords will remain with us if our approach is always professional and always with their best interests in mind.We really appreciate you taking the time.ThanksSpencer & Matt

5/5

Trustpilot

Carrie Alexander is amazing

Carrie Alexander is amazing. She is very professional and caring. The whole team at Linley & Simpson are awesome.

Georgia · 14 June 2024

Agent replied · 24 August 2024

Thank you for your fantastic feedback! We’re thrilled to hear that Carrie Alexander made such a positive impression with her professionalism and care. It’s wonderful to know that you’ve had a great experience with the whole team at Linley & Simpson.Your kind words mean a lot to us, and we truly appreciate your recognition. If you need any further assistance or have any more questions, please don’t hesitate to get in touch. We’re here to help!

5/5

Trustpilot

Hayley has been very quick in all her…

Hayley has been very quick in all her actions to all the queries I had throughout the lease process.

Tejashri · 13 June 2024

Agent replied · 24 August 2024

Thank you for your kind review. Good luck in your new home!

5/5

Trustpilot

Worked with Alix and Andy

Worked with Alix and Andy - really helpful, experienced and great communication!

Mr · 10 October 2024

Agent replied · 27 October 2024

Thank you for your kind words, David! If and when you look to sell in the future, you know where we are! Andy & Alix

5/5

Trustpilot

1st class service

I’ve worked with Helen for nearly 4 years now and it’s always been exceptional service. Helen goes above and beyond for her clients!

Davina · 27 March 2024

Agent replied · 24 August 2024

Thanks for your review about Helen, we appreciate your kind words!

5/5

Trustpilot

Many thanks to Aiden for showing me…

Many thanks to Aiden for showing me around the property, he was very thorough by the way!

Ziling · 18 July 2024

Agent replied · 24 August 2024

Thank you for the kind words, it was lovely meeting you - Aiden

5/5

Trustpilot

Top comms and guidance

Spencer is highly communicative and efficient. Thanks for finding a new tenant who wants to stay for the medium-long term.

Allan · 24 May 2024

Agent replied · 24 August 2024

Thank you for the positive feedback. As a landlord you want a good tenant and to be kept informed. I'm glad I managed to tick both boxes and find you a good tenant who will hopefully stay for a whole.Many thanksSpencer

5/5

Trustpilot

Kirk was responsive and so helful

Kirk was responsive and so helful - was really good to work with him!

Website · 6 September 2024

Agent replied · 27 October 2024

Thank you for your positive feedback! We’re glad to hear that Kirk was responsive and helpful throughout your experience. It’s great to know you enjoyed working with him! If you need any further assistance, feel free to reach out anytime.

5/5

Trustpilot

Extremely helpful and kind

Extremely helpful and kind - Kirk was very understanding and gave me all the information I needed

Chloe · 17 July 2024

Agent replied · 24 August 2024

Happy that Kirk was helpful for you, thanks

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Linley and Simpson's Google reviewsLeave Linley and Simpson a review

Awards

Industry awards

Linley and Simpson Leeds won awards at The British Property Awards in one year, most recently 2024.

British Property Awards winner in one year: 2024.

British Property Awards by year, 2024

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Linley and Simpson Leeds

Has Linley and Simpson won any awards?

Yes. Linley and Simpson won Gold for Letting Agent in Leeds (LS10-13) at The British Property Awards 2024.

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