Trusted Agent profile · Leeds

Linley and Simpson Leeds reviews

4.8

★★★★★ Excellent

2,173 reviews across 3 platforms

1, Dock Street, Leeds, LS10 1NB

Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,173 reviews on three platforms, including 256 Google reviews rated 4.1.

Google logo

4.1 / 5

256

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,915

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very friendly and easy to talk to

Very friendly and easy to talk to. Responds quickly and efficiently, Lisa is very easy to talk to

Skye · 13 September 2024

Agent replied · 27 October 2024

Thank you for your wonderful feedback! We're delighted to hear that Lisa has been friendly, easy to talk to, and responsive. We truly appreciate your kind words, and if you need any further assistance, feel free to reach out anytime!

5/5

Trustpilot

Amina was great!

Just signed on for a flat and both the company and especially our agent Amina was amazing helped us through every step very impressed!

Joe · 31 May 2024

Agent replied · 24 August 2024

Thank you Joe for your review, I am so glad that I was able to find you a nice place, I hope everything goes well with your move in. feel free to get in touch if I can help with anything else!

5/5

Trustpilot

Highly recommend Linley&Simpson in…

Highly recommend Linley&Simpson in horsforth, Tony and Megan has been a great help in finding the tenants for my property, very reliable and professional.

Shuhao · 30 May 2024

Agent replied · 24 August 2024

It is great to hear that Tony and Megan were able to help with letting your property. Thank you for leaving such a lovely review!

5/5

Trustpilot

Helpful

Harry was very helpful in helping find an appropriate flat for my partner and I and helped us with the steps in the application process.

Maddie · 8 May 2024

Agent replied · 24 August 2024

Appreciate your review and feedback of Harry!

5/5

Trustpilot

The company

The company, especially Will have been more than helpful and reliant throughout my current tenancy.I would recommend this group to others.

Connor · 20 July 2024

Agent replied · 24 August 2024

Thank you for positive feedback Connor, we really appreciate it!

5/5

Trustpilot

House inspection

Sally is the loveliest lady, really easy to talk to, and puts your mind completely at rest. Would absolutely recommend!

Becky · 5 August 2024

Agent replied · 29 August 2024

Thank you for the lovely review, it was great to meet you. I know an inspection can be daunting for our tenants. - Sally

5/5

Trustpilot

Zak Jilaani was great he showed us…

Zak Jilaani was great he showed us around the property and was very informative and also been a great help with any questions I’ve had great experience

Charlotte · 27 March 2024

Agent replied · 24 August 2024

Thank you for your review of Zak!

5/5

Trustpilot

Aiden was professional

I was 20 minutes late to my appointment, I called and Aiden was patient to wait for.Aiden was professional in showing me around to view the property.

HILARY · 27 March 2024

Agent replied · 24 August 2024

Thank you Hilary, always happy to help. - Aiden

5/5

Trustpilot

Zak was great with helping us secure…

Zak was great with helping us secure our tenancy and Corey has been reliable and efficient in responding and helping with any queries/issues we had encountered! Great service.

Antonia · 7 March 2024

Agent replied · 24 August 2024

Team work makes the dream work, this is a lovely review of Zak and Corey!

5/5

Trustpilot

Fantastic customer service

Fantastic customer service, Kelly was very welcoming and approachable. The moving in process was also smooth and efficient.

Paddy · 6 September 2024

Agent replied · 27 October 2024

Thank you for your wonderful feedback! We're delighted to hear that Kelly provided fantastic customer service and made you feel welcomed and comfortable. It’s great to know that your moving-in process was smooth and efficient. If you need anything else, don’t hesitate to reach out!

5/5

Trustpilot

Linley and Simpson

Im a landlord and I worked with Zak on the renewal and he was great. Very accessible and he secured the best outcome.

Jack · 11 June 2024

Agent replied · 24 August 2024

Thank you Jack for the great review of Zak!

5/5

Trustpilot

Aiden was very friendly

Aiden was very friendly and made me feel comfortable. Seemed like he’d worked there for a long time!

Emily · 5 September 2024

Agent replied · 27 October 2024

Thank you for your kind feedback! We're glad to hear that Aiden made you feel comfortable and provided friendly service. It’s wonderful to know that his experience shone through during your interaction. If you have any more questions or need assistance, feel free to reach out!

5/5

Trustpilot

Great experience!

Great experience renting with Linley and Simpson! Jodie made our change of sharer process very smooth and easy. Always nice and responsice!

Donida · 28 June 2024

Agent replied · 24 August 2024

I am glad you are happy with our service! Best wishes in your new property., Jodie

5/5

Trustpilot

Super helpful agent!

Aiden was really informative and helpful when we looked around the property, answering any questions we had in a friendly manner.

Georgia · 15 July 2024

Agent replied · 24 August 2024

I’m glad I was able to help, thank you for the review. - Aiden

5/5

Trustpilot

Great Customer Service

Spoke to a lovely, polite lady called Grace who was extremely helpful and friendly. Looking forward to our viewing- Thank you Grace!

Halina · 27 June 2024

Agent replied · 24 August 2024

It sounds like you had a pleasant experience with Grace! It's always nice to encounter someone who is both helpful and friendly. Enjoy your viewing, and I hope everything goes smoothly for you. Grace sounds like she made a positive impact already!

5/5

Trustpilot

Impressive

Very professional organisation. Mairi kept me informed and dealt with me in very considerate and professional manner.

Simon · 19 September 2024

Agent replied · 27 October 2024

Thank you for your kind feedback! We're delighted to hear that Mairi provided you with professional and considerate service. Keeping you informed is a priority for us, and we’re glad to know you had a positive experience. If you need further assistance, feel free to reach out!

5/5

Trustpilot

Thank you

Thank you very much to both Bradley and Spencer for their help in finding our flat. Both were very helpful and kind.

RS · 26 June 2024

Agent replied · 24 August 2024

Hi Rachel,Thanks for taking the time to leave some positive feedback about your letting experience with Linley and SimpsonWe know how incredibly busy you are as a new doctor so I am glad that Brad and I were able to solve your property search and find you a great new apartment in the city.Good luck with the move and the new job.ThanksSpencer

4/5

Trustpilot

Sam was very accommodating and helpful

Sam was very accommodating and helpful. However, there are questions that he cannot answer as he said his colleague is usually handling the said property

Jerome · 30 April 2024

Agent replied · 24 August 2024

Thanks for your review Jerome!

5/5

Trustpilot

Great service!

Nicola was really helpful throughout the process of our move, quick responses with good explanation to any questions we had.

Jack · 30 July 2024

Agent replied · 24 August 2024

Thank you Jack, it’s been a pleasure to work with you to secure your new home! We wish you the very best.

5/5

Trustpilot

Spencer was an excellent agent

Spencer was an excellent agent. Extremely polite and courteous and even held the umbrella over my head when it was raining. Brilliant realtor.

Leigh · 6 June 2024

Agent replied · 24 August 2024

Hi Leigh,Thank you for the really positive feedback. It's always good to know we're ticking the right boxes when it comes to customer service.Really glad I was able to find you the right property in the right location.Enjoy the moveThanksSpencer

5/5

Google

Linley and Simpson have gone above and beyond when it came to selling our house. The personal care attention were second to none. Being an overseas seller made it doubly difficult but they came to our rescue many times and ensured that things were progressing as well as they could be (even using the weedeater and waterblaster because we couldn't find a gardener). A huge thank you, Andy and Alix, we are very grateful. It restores our faith in the human race 😊

Vanessa · 1 December 2023

Agent replied · 27 August 2024

Thanks so much for your kind words, Vanessa! It’s been a pleasure dealing with you. Best wishes to NZ from the UK! All the best, Andy & Alix

1/5

Google

I had a bad experience with Karen, who was very unprofessional. She did not read my emails promptly, and as a result, she postponed my contract start date by a month. This meant that I had to pay for an extra month at the end of my 7-month contract, even though I moved in as planned. They also deducted a lot of money from my deposit for some minor dust issues. They were dishonest and greedy, and I understand why estate agents have a poor reputation. The only positive thing I can say is that they were good with repairs, but that was not their merit, since they used a portal for that.

S · 1 December 2023

Agent replied · 27 August 2024

Hello Sam We are sorry to hear about your experience, could you please email us at feedback@linleyandsimpson.co.uk with further details so we can look into this for you There is no Karen working at our City Centre branch so we need to identify which branch you had issues with.

5/5

Trustpilot

So professional and helpful from start to finish

From the start to finish a very professional experience. Cal Siswick was so helpful and professional. Many thanks Cal for your kind perseverance to a successful outcome 🙏🏻

Jacqueline · 27 February 2024

Agent replied · 29 August 2024

We are really pleased that Cal was able to help so much throughout your purchase!

5/5

Trustpilot

Amina was very helpful

Amina was very helpful! Process was quick and Amina is very responsive to my questions and queries!

Erine · 16 September 2024

Agent replied · 27 October 2024

Thank you for your great feedback! We're thrilled to hear that Amina was helpful and responsive throughout the process. If you have any more questions or need further assistance, don't hesitate to reach out!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Linley and Simpson's Google reviewsLeave Linley and Simpson a review

Awards

Industry awards

Linley and Simpson Leeds won awards at The British Property Awards in one year, most recently 2024.

British Property Awards winner in one year: 2024.

British Property Awards by year, 2024

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Linley and Simpson Leeds

Has Linley and Simpson won any awards?

Yes. Linley and Simpson won Gold for Letting Agent in Leeds (LS10-13) at The British Property Awards 2024.

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