Trusted Agent profile · Leeds
★★★★★
2,170 reviews across 3 platforms
1, Dock Street, Leeds, LS10 1NB
Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,170 reviews on three platforms, including 256 Google reviews rated 4.1.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotMark Clayton was fantastic with his…
Mark Clayton was fantastic with his service and knowledge of the property I viewed , he talked me through the process , kindly and Simpson have been a fantastic agent and Mark has been super helpful
Hi there PelumiGreat seeing you again.Thanks for the review and all the best with your application for the house you viewed Kind regards Mark Clayton
5/5
TrustpilotGood customer service
The process was a bit frustrating but Zak was excellent, he kept us informed and went out of his way to make sure the move went as smooth as possible.
We are glad Zak was helpful and kept you informed, sorry to hear parts were frustrating!
5/5
TrustpilotI just can’t fault them !
I don’t normally leave too many reviews but I just wanted to say how impressed I was at the quality of service I received by Linley & simpson last month when I was looking for a place to live . From right at the start When Mark Clayton showed me around the flat , very knowledgeable with the questions I asked and straightforward talking about the next steps I should take , it left me feeling at ease with the whole process all the way to signing over the final documents in the office with ease , highly recommend! 👏👏
I am so happy that I was able to help you in your search for your new home.It’s great that you have settled in . Many thanks for your kind review All the best Mark
5/5
TrustpilotLea Brear has been exceedingly kind and…
Lea Brear has been exceedingly kind and helpful in assisting with the finalization of my move-in process. Additionally, she has responded to all my inquiries with great promptness. Thank you.
Thank you very much for the excellent review. Glad to be of assistance to you. Enjoy your new home, Rahul!
5/5
TrustpilotAmina was great while viewing the property.
It was a great experience during my house renting with Linley & Simpson. Amina was great and she was so much co-operative in viewing the property and explained me in details. Really appreciate her work!!.
Thank you Ayon for your lovey review. I am glad I was able to find you a nice apartment, I hope everything goes well with your move in.
5/5
TrustpilotGreat team work, thank you!
It's a great experience - I am so happy that the apartment I applied for was running through your office! It was so lovely to meet Carl - always punctual, so patient and helpful. Nice to meet Sharon for my first viewing. My huge thanks to all Hessle team, to people I never met, but everyone is there to help, that's for sure. Always replies, always passes my question to responsible person, never leaves with no answer - that's amazing team work, thank you ever so much. All the best wishes to Hessle Branch!
Thank you Ekaterina for your lovely review, we are always happy to help!
5/5
TrustpilotHammad has been a great help for…
Hammad has been a great help for getting the keys in less than 5 minutes. As our car was waiting outside, he had been super quick with the service
It was lovely meeting you Doha, I’m glad I could help!
5/5
TrustpilotWork with Megan, she is a star
I recently had the pleasure of meeting with Megan, our property manager, and I cannot express enough how impressed I am with her exceptional service. Megan truly stands out as a star in her field.From the moment she arrived, Megan's super lovely demeanor and quick resolution of any issues we encountered were evident. She is incredibly kind and made it a point to come in person to inspect all the problems we were facing. Her hands-on approach and attention to detail were truly commendable.She addressed every concern promptly and effectively, making the whole process smooth and stress-free.I would wholeheartedly recommend working with Megan to anyone in need of a reliable, professional, and caring property manager. Her outstanding service has made a significant positive impact on our living experience, and we are incredibly grateful for her hard work and commitment. Thank you, Megan!
Outstanding review, thanks so much for taking the time to leave this detailed review!
5/5
TrustpilotExcellent service
As a young person who has no experience in buying/renting I am so grateful for the service provided by Scott when it came to arranging a viewing and the viewing itself. He kept me informed through the entire process right up until the submission of our application and made everything super straight forward. I then had the pleasure of speaking to Georgia who was so lovely and mapped out our next steps answering any questions I had and then followed up promptly with the relevant information via email. Thank you both for helping us get to this point you have been brilliant
Thanks for your positive review and feedback for Scott, it's much appreciated!
5/5
TrustpilotSam was great!
Sam was great!Polite and knowledgeable. I had a great viewing experience and the process was made clear. I would definitely recommend Linley & Simpson on that basis.
Appreciate you taking the time to leave a review. It was great to meet you.
5/5
TrustpilotMasterpiece
The agent that showed us around, named Carrie, was very calm and respectful, she explain in details what we needed to know even before asking and answered questions in a respectful way. When feeling the form online, the agent that we spoke to also calmly helped us by showing a great customer service skills, I was not disappointed in any stage of the application so far, however, I’ll appreciate if response is given as soon as possible
Thank you Simi, I am happy that you felt satisfied with my service on your viewing!
5/5
GoogleI've dealt with many private landlords and letting agencies but these are hands down the best. Made my life very easy when looking for flats and signing all the documentation over. Special thanks to Charlie who has been helping every step of the way.
Thank you so much for taking the time to leave a review! I appreciate the kind words and I am glad we were able to find you something suitable.
5/5
GoogleJust found a property to rent through Linley and Simpson's. Had a very good experience from beginning to end. Big shoutout to Spencer Williamson and Jade Wash from the Leeds City Branch for the great service and for helping me find the right property.
Thank you for your review Vishnu! We’re really pleased to have found a great flat for you and so glad that you’ve had a good experience with us. Good luck with your move! Jade and Spencer
5/5
GoogleAbsolutely brilliant customer service from L&S Leeds City Centre. Tom showed me two lovely properties. He was very kind and professional, and knew the ins and outs of the flats. Flat is now secured and we look forward to moving in. Thanks again, Tom!!
Thanks for the review! It was a pleasure meeting you and showing you around Leeds. I'm glad we could secure you a flat that works for you
5/5
TrustpilotGood job Kieran!
Kieran did a great job of getting my rental property sold. As a long term rental it wasn't the most desirable property and in need of a bit of a refresh. It was on the market for a while but he was always positive and confident the right buyer would find it and kept pushing through the viewings. He also offered some alternative options / strategies for optimising the eventual sale price.
Thank you for the review! All the very best for the future. Team Headingley.
5/5
TrustpilotAmazing customer service
Bradley has been showing us round and he's been so friendly and helpful every step of the way. Luke has also been great and kept us updated. Big thanks to you both!
Thank you for the kind words Liz it’s been great working with you, wishing you all the best with the move!
5/5
TrustpilotThe process of securing a tenancy…
The process of securing a tenancy through Linley and Simpson has been straight forward and easy. Chelsea has been thorough, helpful and Friendly in her communication throughout. Thanks! James
Thank you so much for taking the time to leave a review! It was a pleasure finding you your new home and wish you all the best.
5/5
TrustpilotMark and Mike SIX STARS
Mark and Mike have gone above and beyond what I expected. We presented our requirements and nice-to-haves and they presented us with options that showed they knew what we wanted and cared about finding us the right home. I reached out to so many letting agencies and only Mark and Mike really looked out for us. They have my sincere gratitude for all they have done to help secure my family a wonderful gem of a home in Harrogate!
Stefany, Jason and familyMike and I would like to thank you for your lovely review.Yes, it really is a gem of a house. I so hope that everything runs smoothly and you will enjoy the rest of your time here in the UK.Thanks againMark and Mike
5/5
TrustpilotVery impressed with a professional, helpful and friendly adviser.
When I called Linley and Simpson to enquire about a rental property I was very impressed with the way Aiden Hamilton quickly arranged an appointment. In the meantime a second appointment was made for me to view another property. Aiden met me at both properties at the appointed times and I was very impressed with his friendly, professional and helpful approach. Unfortunately neither properties were suitable and Aiden said he was very sorry and would let me know if somewhere more suitable became avaiable.
Thank you for the kind words, I hope everything works out in the future - Aiden
5/5
TrustpilotThanks to Charlie Grayshon for their…
Thanks to Charlie Grayshon for their help in a recent checkout and follow-up. Charlie made things happen and was an absolute pleasure to deal with.
Thank you for your kind words Lisa, and I am happy to have helped!
5/5
TrustpilotAndrew Hitchon
I have recently been dealing with Thomas Atkin about issues relating to the maintenance of the flat I own, which is managed by Linley & Simpson. I have found Tom to be quick to respond to requests and questions and very helpful in his responses, whether I have been asking for information or advice. As well as being efficient, I have found Tom to be both patient and polite in dealing with my questions and requests for information, which I believe is very important in this situation.
Hi Andrew, thank you for your review, it’s great to hear that you are happy with the service I am providing you in maintenance.As always if you need anything at all just let me know.Thanks- Tom
5/5
TrustpilotLisa Halifax at Linley and Simpson
Lisa Halifax has been great at keep me (landlord) informed with progress and updates. Updates when provided are thorough.Lisa’s opinions have been valuable, and I trust her judgment.
Thank you ever so much for taking the time to leave me the 5 star review, its lovely to hear I have been able to assist and I’m sure when the tenants move in they will be very happy.
5/5
TrustpilotReview of inspection
Hi, It was a lovely meeting today the inspection time with Ebony Robinson .She is a lovely person and good behaviour with us especially to our child . She is a good listener who listen carefully about our doubts and gave clear clarifications . She has made her duty without interruption of ours .Their service is outstanding.Our friend referred to us this agency .Even we have a child we got this . We also suggesting to many of our friends about this agency . When we got a problem regarding the boiler , they resolved that issue without delay . We are maintaining this property as same as our own home .
I am so thankful for your kinds words. Your little boy was lovely and I hope he enjpyed showing me around the apartment! I’m here if you need anything going forward. Best wishes, Ebony
5/5
TrustpilotAmazing customer service
I am in the process of securing a property to rent with Linley & Simpson of Ripon with their agent Maddie Saltmer. The process has been made easy and has been fully explained thoroughly by Maddie. She is extremely good at her job a credit to their organisation. I would recommend Linley & Simpson of Ripon to anyone looking to buy, sell or rent a property due to their amazing customer service.
Thank you for your kind review, I’m glad I can help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Linley and Simpson Leeds won awards at The British Property Awards in one year, most recently 2024.
British Property Awards winner in one year: 2024.
British Property Awards by year, 20242024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
Yes. Linley and Simpson won Gold for Letting Agent in Leeds (LS10-13) at The British Property Awards 2024.
