Trusted Agent profile · Leeds

Linley and Simpson Leeds reviews

4.8

★★★★★ Excellent

2,169 reviews across 3 platforms

1, Dock Street, Leeds, LS10 1NB

Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,169 reviews on three platforms, including 256 Google reviews rated 4.1.

Google logo

4.1 / 5

256

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,911

Reviews on Trustpilot

Business-wide

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Awards

Industry awards

Linley and Simpson Leeds won awards at The British Property Awards in one year, most recently 2024.

British Property Awards winner in one year: 2024.

British Property Awards by year, 2024

Source: The British Property Awards winners lists, as published, linked by year.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

Maja - highly recommended PM

I have had the pleasure of working with Maja as our PM got our properties in York. Maja is attentive and on the ball. Always happy to assist when we need extra help or guidance.

Davina · 12 April 2024

Agent replied · 24 August 2024

Thank you for taking your time to leave a review Davina and your kind words. It was great working with you.

5/5

Trustpilot

Andy and Alix were both absolutely…

Andy and Alix were both absolutely excellent all the way through the process of buying my flat, great communication, always happy to help. Thank you both!

James · 18 September 2024

Agent replied · 29 August 2024

Thank you for the lovely review. It was a pleasure meeting you, and its great see your enjoying your home. - Sally

5/5

Trustpilot

Fantastic service

Spencer was excellent all the way through the process and was incredibly helpful in our search for a flat. We would thoroughly recommend him for anyone looking in the future.

Christian · 12 July 2024

Agent replied · 24 August 2024

Hi Christian,Thanks for the really positive comments and taking the time to leave this feedback, it's always appreciated.Recommendation from satisfied viewers is what I always aim for, it's better than any marketing tool we have, so thank you for the kind words.Many thanksSpencer Williamson

5/5

Trustpilot

John Hanlon Renewal

John made a situation that had the makings of a hard time easy and got me a good result. He had a courteous and diligent approach to the issues involved.

John · 12 July 2024

Agent replied · 24 August 2024

Thank you so much for your positive feedback. I’m over the moon I was able to sort the renewal out for you before I went away. Hopefully it puts your mind at ease.

5/5

Trustpilot

Courtney was amazing when showing us…

Courtney was amazing when showing us our property. She was approachable and very informative. She’s a great asset to the company. She gave details towards the property and answered our questions flawlessly!!!!!

Farhan · 5 June 2024

Agent replied · 24 August 2024

It was so lovely to meet you both at the property. Thank you for your kind words of feedback Farhan. I’m so glad we were able to find you the perfect home. All my best,Courtney

5/5

Trustpilot

Lydia was really helpful and friendly

Lydia was really helpful and friendly. She answered any questions we had but also gave us the time and space to look around and talk about the property.

JOSH · 14 August 2024

Agent replied · 29 August 2024

Thank you for the review, Josh, I hope I can continue to help going forward.

1/5

Trustpilot

Won't use again

We were quite excited regarding a property we had seen online. I decided to call and enquire to hopefully arrange a viewing. I was put on hold by a young girl on three occasions who didn't sound like she knew what she was doing only to be told the property had been let! I would like to add the property which was situated in Methley stated clearly on the website that the property would be "Available from 20/7/2024.Bad management when she didn't even know what properties were on their website to start with but then not to change the property details is again unacceptable. I don't like my time being wasted, nobody would.I would not use this "Agent" again. I had no choice but to leave one star which I had to do very reluctantly.

Pat · 5 June 2024

Agent replied · 24 August 2024

We apologise for the less-than-ideal experience you had when you called. The agent who assisted you is our new apprentice, having started just a few days ago. Unfortunately, she didn't get a chance to inform you of this, which might have helped explain why she seemed less knowledgeable than expected.The property you inquired about has recently been let, and our website will soon be updated to reflect its 'Let Agreed' status as part of our standard process. The date you mention is the date the property is available to move into and this is the correct date.The rental market moves very quickly, as you are likely noticing. We wish you the best in your continued property search.

4/5

Trustpilot

Very good

We have been with Linley and Simpson for 2 years, they are reliable and helpful, Megan has been a big help to us, even when are ready to move out, would recommend.

Valerie · 5 June 2024

Agent replied · 24 August 2024

Thank you for leaving this great review, we are so happy to hear that you had a good experience with Linley and Simpson!

5/5

Trustpilot

Great Service

Lisa is great to deal with, efficient and friendly and nothing is ever too much trouble. Would recommend her highly to anyone looking to enter the rental market (as a landlord or a tenant).

Penny · 28 April 2024

Agent replied · 24 August 2024

Thank you Penny for the lovely review, it’s always a pleasure working with you!

5/5

Google

Great service from Linley and Simpson for a smooth transition of tenants at our property. A smooth move out, property inspection and canvassing of prospective new tenants. Many thanks to all and particularly Matt Kendrick for his sterling support and professionalism.

Julian · 1 December 2023

Agent replied · 27 August 2024

Thank you so much for you kind words Julian, great to hear you’ve been happy with the service myself and the team have provided!

5/5

Trustpilot

Lettings team York

As a landlord, I chose Linley & Simpson, York as my letting agent. From the start, Helen J has done everything that she can to make the process of re-letting my property less stressful and turned it into a positive experience for me. Helen has patiently listened to my concerns and offered useful and sensible solutions with her professional expertise. All the letting team have been friendly and willing to help. Thank you - I really appreciate it.

Dorothy · 9 July 2024

Agent replied · 24 August 2024

Thank you Dorothy for your kind words.It was a pleasure to work with you and I am so pleased we could help you through a trying time. I’m glad you had a less stressful experience and look forward to working with you in the future.

5/5

Trustpilot

Friendly and helpful

Ben was friendly and helpful when he showed us round a rental property. He talked us through the process and gave us time to look round. Thanks :)

Sallycc · 12 August 2024

Agent replied · 24 August 2024

Thank you for your nice review!

5/5

Trustpilot

First house inspection

The inspection process was stress free and a friendly experience! Tyla Lyman is a lovely, friendly person who is super informative and really approachable! It was really reassuring!

Jazmin · 12 August 2024

Agent replied · 27 October 2024

Thank you for your lovely words Jazmin.It was lovely to see you and how you have made the property your home. See you again in 6 months.Kindest regards,Tyla

5/5

Trustpilot

Delighted with the team

Delighted with the way the team have handled a challenging transition from a difficult tenant to a new tenancy. Special mention to Wendy for her ability to smooth the bumps along the way. Thank you!

E · 5 April 2024

Agent replied · 24 August 2024

Hi Edward, I’m so pleased you’re happy with the service we have provided. it’s been a pleasure to work with you again, as always. Wendy

5/5

Trustpilot

Maddie is a great communicator and has…

Maddie is a great communicator and has always been available with advice and ideas. Letting my property this time around has bee a very positive experience

David · 12 September 2024

Agent replied · 27 October 2024

Thank you for your lovely review, I am glad I can make your experience in letting your property positive- Maddie

5/5

Trustpilot

We are currently a contractor who work…

We are currently a contractor who work with the Hessle office. They are a pleasure to work with, especially Will who is very organised with sending jobs and making sure we are paid on time!!

Daniel · 3 April 2024

Agent replied · 24 August 2024

Thanks for your kind words Daniel. It’s a pleasure to work alongside you!

5/5

Trustpilot

Very efficient and effortless service

Very efficient and effortless service. Big shoutout to Sebino for taking us on a tour of three properties in one go, he is super. So far very happy with Linley & Simpson

Evan · 30 May 2024

Agent replied · 24 August 2024

Thank you Evan this is lovely to hear, we hope the rest of the move in process is as smooth!

5/5

Trustpilot

Spencer Williamson - Great Estate Agent

Spencer was very professional and gave great and honest advice on a number of viewings supporting me to find the right apartment very quickly. Highly Recommended

Adam · 11 September 2024

Agent replied · 24 August 2024

Thank you Adam, for leaving Simon and I a 5 star review, We are glad to hear you are happy with the service received, we look forward to continuing to work with you.

5/5

Trustpilot

Lydia was a lovely friendly person

Lydia was a lovely friendly person , made the view very easy & give me a lot of information about the area & school.. I’m relocating from Ireland!

Ms · 8 August 2024

Agent replied · 27 October 2024

Thank you for your feedback! We’re delighted to hear that Lydia made your viewing easy and provided you with helpful information about the area and schools, especially as you’re relocating from Ireland. If you have any more questions or need further assistance with your move, feel free to reach out. We’re here to help!

5/5

Trustpilot

Mark Clayton was fantastic with his…

Mark Clayton was fantastic with his service and knowledge of the property I viewed , he talked me through the process , kindly and Simpson have been a fantastic agent and Mark has been super helpful

Pelumi · 11 March 2024

Agent replied · 24 August 2024

Hi there PelumiGreat seeing you again.Thanks for the review and all the best with your application for the house you viewed Kind regards Mark Clayton

5/5

Trustpilot

Good customer service

The process was a bit frustrating but Zak was excellent, he kept us informed and went out of his way to make sure the move went as smooth as possible.

Jen · 4 July 2024

Agent replied · 24 August 2024

We are glad Zak was helpful and kept you informed, sorry to hear parts were frustrating!

5/5

Trustpilot

I just can’t fault them !

I don’t normally leave too many reviews but I just wanted to say how impressed I was at the quality of service I received by Linley & simpson last month when I was looking for a place to live . From right at the start When Mark Clayton showed me around the flat , very knowledgeable with the questions I asked and straightforward talking about the next steps I should take , it left me feeling at ease with the whole process all the way to signing over the final documents in the office with ease , highly recommend! 👏👏

Luke · 28 May 2024

Agent replied · 24 August 2024

I am so happy that I was able to help you in your search for your new home.It’s great that you have settled in . Many thanks for your kind review All the best Mark

5/5

Trustpilot

Lea Brear has been exceedingly kind and…

Lea Brear has been exceedingly kind and helpful in assisting with the finalization of my move-in process. Additionally, she has responded to all my inquiries with great promptness. Thank you.

Rahul · 3 July 2024

Agent replied · 24 August 2024

Thank you very much for the excellent review. Glad to be of assistance to you. Enjoy your new home, Rahul!

5/5

Trustpilot

Amina was great while viewing the property.

It was a great experience during my house renting with Linley & Simpson. Amina was great and she was so much co-operative in viewing the property and explained me in details. Really appreciate her work!!.

Ayon · 28 March 2024

Agent replied · 24 August 2024

Thank you Ayon for your lovey review. I am glad I was able to find you a nice apartment, I hope everything goes well with your move in.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Linley and Simpson Leeds

Has Linley and Simpson won any awards?

Yes. Linley and Simpson won Gold for Letting Agent in Leeds (LS10-13) at The British Property Awards 2024.

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