Trusted Agent profile · Leeds
★★★★★
243 reviews across 1 platform
101/103 New Road Side, Horsforth, Leeds, LS18 4QD
Hardisty Prestige's office in Leeds, at 101/103 New Road Side, is rated 4.4 out of 5 across 243 reviews on 1 platform, including 243 Google reviews rated 4.4.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleAn excellent, professional service from Phil and his team at the Horsforth office. Phil was responsive and helpful throughout the process and when we encountered a slight problem, Phil was calm and professional providing a range of solutions. He worked hard with us and the vendor to ensure we hit our completion date.PositiveResponsiveness, Professionalism
5/5
GoogleInez was amazing in my house sale 🏡 …
Thanks for your 5-Star rating!
5/5
GoogleUsed Hardisty recently to help with the sale of a property - the communication was great - I particularly liked the text updates for the viewings. They were really helpful throughout the process - particularly Danny and Joe. I would definitely recommend them.
5/5
GoogleFantastic service from the very start of the valuation process to the final completion. I felt I had a partner that was project managing the process , easing the journey and taking all the stress and pressure of a significant change event in the families life. Communications were excellent throughout. Highly highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI'd like to thank the team at Hardisty for a successful completion of my house sale and helping me throughout the process.
hank you so much for your kind words! We're delighted to hear that our team at Hardisty was able to support you throughout your house sale and ensure a successful completion. We really appreciate you taking the time to share your experience.
5/5
GoogleHuge thank you to Joe for helping with our house purchase. We were not even paying customers but the communication from Joe was fantastic, much better than our estate agents! If we ever sell again (which hopefully won’t be for very many years!) we will certainly be using Hardisty.
5/5
GoogleI have recently purchased a house with the help of Mark James, one of the mortgage advisers at the Horsforth branch. He genuinely takes the time to listen and discussed my options clearly (and patiently). There were a few bumps in the road but Mark and the team helped me every step of the way. Would highly recommend.
3/5
GoogleHardisty were great when we used them 3 years ago however, we've just sold through them and the service has slipped. The agent never made it to a viewing appointment on time and we ended up doing …
Firstly, thank you for taking the time to share your recent experience with us. We appreciate your honesty and value your feedback as it helps us improve our services. … More
5/5
GoogleI'm delighted with the service I received when I purchased house recently. Abilgail Page was with me every step of the way and ensured a very smooth and quick process. She was very responsive and thorough. I would definitely recommend them 100%PositiveResponsiveness, Professionalism
5/5
GoogleHardisty Prestige dealt with the sale of my home and all negotiations for my new one with another agent. It wasn’t an easy sale from day one but Phil Whitham and team supported me and kept me informed at all stages and I can’t recommend them enough.PositiveResponsiveness, Professionalism
1/5
GoogleI've been viewing houses to buy and have everything in place, no chain etc so ready for a quick sale which is most sellers dream. Yet I viewed a property, placed an offer, chased them for a response, nothing....then they call me for feedback on the viewings! Clearly these guys aren't switched on or communicate internally. Even if the offer is declined, fair enough....tell the buyer and attempt a negotiation like other agents. It would put me off buying a property from them....
5/5
GoogleThe Prestige team have been helpful, efficient attentative at all times. This began with discussions around our concerns about putting our house up for sale at a time when interest rates were increasing where they were reassuring. Their confidence proved to be correct as we were able to sell house quickly whilst exceeding the asking price. The Prestige team organised and attended all the viewings allowing us to take a break away over a weekend. They kept me informed of progress and responded quickly to any questions I had.
5/5
GoogleThe team at Hardisty's were very helpful and accommodating, especially Abigail. It was so refreshing to be able to talk through issues with a real person in order to make decisions and I was kept well informed throughout. Would definitely recommend.PositiveResponsiveness, Professionalism
5/5
GoogleI have recently sold my house with Abigail at Hardisty otley. Excellent service from start to finish. She was always available to answer my questions and nothing was too much trouble, making the process as smooth as possible. I would not hesitate to recommend the otley branch of Hardistys. Many thanks Abigail.
1/5
GoogleI have been getting spam emails from this company for a year. I have contacted them to stop, blocked them, it doesn’t matter they persist. Please respect my privacy and leave me alone.
Hello Sarah Thank you for the feedback. After looking into this matter for you, I have … More
5/5
GoogleReally helpful and efficient - Joe was always ready to help whenever needed, and the team made me feel really looked after during the whole process !
5/5
GoogleRecently bought a flat through Hardisty and couldn't recommend them enough! Very friendly and helpful staff - especially Joe who kept me regularly updated throughout the process.
5/5
GoogleReally great company when it came to buying a house. Joe was a great guy who helped explain everything as it was moving forward. Thank you!
5/5
GoogleVery pleased with the service Hardistys Otley provided during our sale. I had the pleasure of dealing with Abigail and on occasion George. Both were so helpful and were there at every stage to help and make the sale as smooth as possible. Would recommend and use Hardistys again.
5/5
GoogleMollie was amazing on my recent viewing, she knew the answers to all my questions and couldn't help me enough! Would highly recommend😊 …
5/5
GoogleOver the last couple of years, I have sold and let a property with Hardisty’s and I can’t fault their service at all. The team kept in touch with me regularly and provided constructive advice when I needed it. I had to let my property last minute and, during a stressful time, Hardisty’s took all the pressure off me and dealt with absolutely everything on my behalf. If you’re thinking about selling, buying or renting, I would highly recommend Hardisty’s.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAfter having a bad experience with another estate agent we decided to go with Hardisty and their service has been second to none. Jamie was brilliant really reassured us would definitely recommend
1/5
GoogleI booked a viewing at midday for a property I was interested in. After about 15 minutes of waiting since the arranged meeting time I called them to query if they were going to show up. The person on the line said she will check with who was meant to be coming and call me back. I received no call back and they showed up in about another 15 minutes so they were 30 minutes late. When viewing the empty property it was clear that it was still dirty and didn’t look in a great standard to be selling, especially for the price the landlord was looking to charge compared to other similar properties on the market in the surrounding area. Now the last bit may not be their fault but overall it wasn’t a great experience with the initial lateness and lack of notice as I highly doubt they’d have waited for me if I was 30 minutes late without giving any notice.NegativeResponsiveness
1/5
GoogleWhilst searching for a property Hardisty's made everything more difficult. Dismal organisation, told on numerous occasions that they would call back to arrange viewings on properties but didn't and then subsequently called for feedback on the property we hadn't been given the opportunity to see. Generally the feedback process is very frustrating as they'd call for feedback on different properties 5 times over the working day and we were told they couldn't do this over 1 call. We discussed making an offer on a property which they dismissed and we later found out that it had gone for this value.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hardisty Prestige's Leeds office has 243 reviews across 1 platform: 243 on Google.
Hardisty Prestige Leeds is rated 4.4 out of 5 across all 243 reviews, and 4.4 out of 5 on Google from 243 reviews.
Hardisty Prestige Leeds, 101/103 New Road Side, Horsforth, Leeds, LS18 4QD.
