Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotSee a property you like? Don't waste your time contacting them.
They love to leave properties up on their website and RightMove, no hint of the fact they've already been let, just to coax you in to show the rubbish they've got left. Sleazy. Will purposefully be avoiding any properties with their name attached to it from now on.
Ben · 11 June 2020
★★★★★ 5/5
GoogleGreat experience of Deu - we have rented two houses from them and very happy with the customer service. If there's a problem they have always sorted it quickly, usually the same day. We've had to call the emergency number twice and someone has been there both times within half an hour. Definitely recommend!
Joanna · 19 June 2013
★★★★★ 5/5
GoogleOlivia had great customer service I thoroughly enjoyed the experience.PositiveProfessionalism
B_bwoy7 · 17 June 2021
Agent replied · 16 June 2024
Hi,
Thank you so much for your review. We really appreciate you taking the time to do this.
Have a fantastic day.
Regards,
DEU Estates
★★★★★ 5/5
GoogleHad a great experience and managed to find a property we loved!! The woman who took us round also suggested other properties she thought would suit us and the first one she recommended we fell in love with and didn't need to see any other properties after that. Would recommend :)
Beth · 18 June 2017
★★★★★ 5/5
TrustpilotThey were very respectful and Ummar…
They were very respectful and Ummar remained patient with me when I was confused and was able to answer my questions really fast.
Shaheen · 4 August 2023
★★★★★ 1/5
GoogleAwful experience. Completely unprofessional, signed contract months ago and still not recieved copy of contract when I have consistently sent emails requesting a copy. Properties are nothing like those cherry picked ideal photos seen on the website. Prioritise money and landlord security whilst neglecting the tenants. Would not recommend.
Jamie · 18 June 2018
★★★★★ 5/5
GoogleFanatsic team, on hand to help at the drop of a hat. Sufficient and welcoming service. I will recommend to all, thank you again
Shannon · 17 June 2023
★★★★★ 5/5
GoogleI strongly recomment DEU Estates, they have always been very responsive when we have had any problems with the house and all of the staff are very polite and friendly. They have made us feel like valued customers and if I was staying in Leeds I would definitely use them again!
Sarah · 19 June 2013
★★★★★ 4/5
GoogleVery good service, nice staff, was shown a few houses by Jas, who was very informative
Lua · 16 December 2023
★★★★★ 5/5
GoogleDEU estates are very helpful and mindful of all of the customer's requirements. They always respond to emails and calls promptly. Stuart Russell in particular was a massive help to me during my house hunt. Couldn't be more pleased with this letting agency!! 10/10 would recommend.
Hannah · 15 June 2019
★★★★★ 5/5
GoogleAlways had a great experience with the team at Deu Estates - friendly, up to speed and always happy to help.
S · 17 June 2023
★★★★★ 5/5
GoogleThe handled my experience quickly with very friendly staff.
Mark · 17 June 2020
Agent replied · 16 June 2024
Hi Mark,
Thank you so much for your review. We really appreciate you taking the time to do this.
Have a fantastic day.
Regards,
DEU Estates
★★★★★ 4/5
GoogleDeu was great at showing us around , especially jas he was very helpful!
Megan · 16 November 2023
★★★★★ 5/5
GoogleA highly professional and friendly approach by Stuart demonstrated his belief in the company and his skill and manner were second to none.
Your Finances are also safe in the hands of Hayley.
Highly recommend this letting agent - you won’t be disappointed
Ria · 18 June 2019
★★★★★ 5/5
TrustpilotHad a great experience with DEU with…
Had a great experience with DEU with Jasjeet in particular was incredibly helpful and attentive.
KSian · 3 August 2023
★★★★★ 5/5
Trustpilotvery pleased with the way my enquiry…
very pleased with the way my enquiry was dealt with, ummar was incredibly understanding
Zain · 3 August 2023
★★★★★ 5/5
GoogleGreat Landlord for Students, very efficient and one of the best in Leeds!
Ed · 21 August 2023
★★★★★ 1/5
Google100% would not recommend these estate agents or landlords. We have been trying to get them to fix problems within our rented property since we moved in 6 months ago and are just getting no where with them.
Becky · 18 June 2019
★★★★★ 5/5
GoogleStu found a place for me to live with ease, with the utmost professional attitude. Also Hayley presented herself as a friendly member of the team who was able help with minor inconveniences with ease. All round fantastic!
Raffaele · 18 June 2019
★★★★★ 5/5
GoogleThe team at DEU Estates have managed our properties efficiently and effectively over the past few years. We opted for the Fully Managed Service as we wanted to have no worries and nothing to worry about locally.
Nick · 18 June 2019
★★★★★ 5/5
GoogleLovely company always impressed with houses and paperwork process is explained thoroughly.
Hayley has always been so helpful and the viewing was done by stuart who was very professional and helped us so much. Thank you DEU!
Jackie · 18 June 2019
★★★★★ 5/5
GoogleI had a fantastic experience with DEU. They responded quickly to any small problem I had, and took great care of our property on John Street throughout the year.
10/10 would recommend for students
Alex · 17 June 2020
★★★★★ 5/5
GoogleThey are really on it..lovely family biz. Even the staff are like family
U · 17 June 2023
★★★★★ 5/5
Googlevery prompt and friendly service from jas!
Lucy · 19 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.