5/5
TrustpilotGood estate agency to deal with
Good communication, easy to liaise with, helpful, approachable. Explained the processes clearly.
Trusted Agent profile · Leeds
Bettermove Leeds reviews
★★★★★
1,313 reviews across 2 platforms
20-22 Bridge End, Leeds, LS1 4DJ
Bettermove's office in Leeds, at 20-22 Bridge End, is rated 4.4 out of 5 across 1,313 reviews on two platforms.
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Reviews
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotvery helpful and guided me through out…
very helpful and guided me through out the whole process and would recommend to any one who want to sell
5/5
TrustpilotTotally recommend Bettermove
An extremely stressful sale has reached completion thanks to Bettermove and especially the Head of the Buying Department Julia Sillers who is an absolute credit to Bettermove.
5/5
TrustpilotGreat customer service and attention to…
Great customer service and attention to detail
Agent replied · 12 June 2024
Hi Kean, thanks very much for your review, it was a pleasure dealing with you.
5/5
TrustpilotGreat online customer service
Great online customer service, fast and straight to the point
Agent replied · 12 June 2024
Hi Steven, we're glad the team were able to assist you so efficiently.
5/5
TrustpilotI was hesitant at first using an online…
I was hesitant at first using an online agent, but after using them to sell my house I 10/10 could not reccomend them more.
Agent replied · 12 June 2024
Hi Cameron,Thanks for your review - we know that it can be daunting selling a property but its excellent to hear that the Bettermove team were able to make it as easy and stress-free as possible.Best of luck with everything,Claire
5/5
TrustpilotThey were very professional & helpful
They were very professional & helpful, any questions we had they answered. Would definitely recommend them to family & friends & use them again if needed
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish, kept us fully informed at all times.
Agent replied · 12 June 2024
Hi Deborah, thank you for the lovely words, we're so pleased we got the sale to through for you.
5/5
TrustpilotExclusivity Fee - all agents should do this!
Bettermove are incredibly efficient and responsive. A top feature for us was the Exclusivity Fee, giving total peace of mind against gazumping. Brilliant!
5/5
TrustpilotBettemove team where excellent and professional…
The team at Bettermove where very professional and patient as this was a complicated perchance it involved sitting tenants a mortgage so wasn't straight forward but it all went smoothly and extremely well thank you all so much
5/5
TrustpilotWas very helpful and wish that more…
Was very helpful and wish that more people was helpful like them
Agent replied · 12 June 2024
Hi Steven, we're glad to hear that Rory was helpful in your line of enquiries.
4/5
TrustpilotOnce a buyer was found it was a hand…
Once a buyer was found it was a hand off process
5/5
TrustpilotGreat service
Great service. Tried 4 agents to sell my house with no luck and was sold through BetterMove. Really good service and will use again!
Agent replied · 12 June 2024
Hi Matt,Everyone at Bettermove is delighted that we were able to sell your property, especially after your other agents were unsuccessful. We wish you good luck with your new adventures in Australia!Best wishes,Rory
3/5
TrustpilotI would have given a five star rating…
I would have given a five star rating for the service up to the point two days before completion. However to lower the agreed price by £4500 pounds to enable closure at the eleventh hour is not very professional.
5/5
TrustpilotThanks you better move for selling my house!
Thank you BetterMove for doing what no other agent could manage, selling my house - 5 Star service! Thanks again to your great team.
Agent replied · 12 June 2024
Hi Kyle,Thanks for your kind words, everyone in the team is extremely happy that we were able to help you sell your house.Many thanks,Rory
5/5
TrustpilotVery professional and always easy to…
Very professional and always easy to contact. Super fast sale with no fuss or hidden extra charges exceeding my expectations at every turn. Thank you to all the team at bettermove
5/5
TrustpilotReally helpful Hi
HiI have had a really bad day today trying to book properties to visit over the next few days. The lady I spoke to was really helpful and really went out of her way . It is unfortunate that the property I wanted to view does not seem to be suitable for me.Kind regardsPam Swan
5/5
TrustpilotHenry's great and should be due a pay…
Henry's great and should be due a pay rise
5/5
TrustpilotWould recommend
Friendly professional staff who kept us updated throughout the sale of our house. No hassle and they delivered what they promised and we would recommend them.
5/5
Trustpilotalways very helpfull theo and julia …
always very helpfull theo and julia always helpfull
Agent replied · 12 June 2024
Hi Mrs Cooper, thank you so much for the kind review - we're pleased Theo and Julia were helpful in your sale.
1/5
TrustpilotI wish I could give Zero Stars
I wish I could give Zero Stars. Terrible service. Hard sell to begin with promising the Earth. Then once you’ve signed up they are terrible, don’t be tempted. They Don’t return calls they don’t do anything to sell your house. Then give you derisory offers, that they know your not going to accept
5/5
TrustpilotHard working staff that do their very…
Hard working staff that do their very up most to get the sale through as quickly and efficiently as possible. Honest and upfront
Agent replied · 12 June 2024
Hi,Thanks for your review - our staff work extremely hard to ensure that our customers receive the best service and work tirelessly to get properties sold. It's great to hear that you found our staff to be so excellent.Ben
5/5
TrustpilotGreat service and first class staff
Great service and first class staffBetterMove is company to use when selling your property
Agent replied · 12 June 2024
Hi Roy, thank you for the lovely review - we're so pleased we were able to get your property sold so quickly.
5/5
TrustpilotHenry handled my query very calmly and…
Henry handled my query very calmly and professionally.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Bettermove hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
