Trusted Agent profile · Leeds
★★★★★
1,231 reviews across 2 platforms
First Floor, Caledonia House, Lawnswood Business Park, Redvers Close, Leeds, LS16 6QY
Auction House's office in Leeds, at First Floor, is rated 4.8 out of 5 across 1,231 reviews on two platforms, including 147 Google reviews rated 4.9.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service!
Very helpful during the whole process. Informative and gave advice as this was our first auction purchase.
Thank you for your review of Auction House South West, we are so pleased to hear you were provided a great service. All the best - Lauren
5/5
TrustpilotExcellent Service & A Great Team
Excellent Service.Andy & the team, are great people and always keen to help.We've bought many properties over the years and will continue to do so for the foreseeable.
Hi Callum, thank you for your kind feedback. All the best - Sam
5/5
TrustpilotAmazing stuff response on time and…
Amazing stuff response on time and helpful
Hi there, thanks for taking the time to leave this feedback about the timely and helpful assistance you received! Best, Auction House
5/5
TrustpilotFirst Class Agency Partnership
Lukas Chetwyn, Jordan Rowe and Hayden Bennett have been fantastic help throughout our partnership with Auction House. Transparent, efficient and excellent results!
Hi Tom, thank you so much for your fantastic feedback. All the best - Sam
5/5
TrustpilotStephen and Jon were great all the way…
Stephen and Jon were great all the way through the process always kept us in the loop
5/5
TrustpilotVery good communication
Very good communication, easy to deal with and worked well with us regarding viewings and marketing. kept us and our client informed of progress.
Thank you for your review. All the best, Sarah
5/5
TrustpilotGary Davison Peterborough
We dealt with Gary Davison at auction house east He was very helpful and provided all the info we requiredvery promptly, purchase is going through smoothly
5/5
TrustpilotGreat Service
Wonderful and efficient service, great support. I would recommend Auction House and would use them again.
Thank you Jane for your positive review of Auction House East Anglia, we are happy to hear you found the team efficient and supportive and we hope to see you again. All the best - Rachael
5/5
TrustpilotExcellent Professional Service
Excellent Professional Service, always available on the Phone and proved to be the best choice to achieve the highest price for my Land.My thanks to Robert and the Team.
5/5
GoogleCannot recommend highly enough!! Chris and the whole team were amazing from start to finish, and I even got more than it was initially listed at with traditional estate agent. kept me well informed of interested party`s on weekly basis and took care of everything.
Thanks for taking the time to leave us a review Martin. Great to hear your comments
5/5
TrustpilotVery professional
Very professional, helpful. Great communication all the way. Listened to what we had to say & advised accordingly. Would highly recommend
Thank you Deborah for your fantastic feedback. We're so pleased you had a great experience with the Auction House East Anglia team. All the best - Sam
5/5
TrustpilotThe whole process of selling my small…
The whole process of selling my small piece of water meadow was easy, speedy and professional. It was achieved with nice, articulate and friendly people all round. And I wouldn’t hesitate to use their services again. David Brighton
Hello David, thank you very much for leaving a fantastic review for the East Anglia team. We'll be sure to pass on your kind comments! All the best - Heidi
5/5
TrustpilotThe Auction House Sussex & Hampshire…
The Auction House Sussex & Hampshire team were great from start to finish. Great communication and on top of everything!
Thank you for your fantastic feedback! All the best - Sam
5/5
GooglePurchased a property from auction house the service was very good , excellent service from Hafsah she was very helpful with everything I needed assistance with thank you 😊 …
Thanks for taking the time to leave a review, it means a lot - glad we could help!
5/5
TrustpilotNew to online auction - good experience
I purchased a property at a recent Birmingham & Black Country Auction House sale. The auction house provided plenty of access to the property prior to the auction to enable us to guage the refurbishment work required. The legal pack was updated in time for me to review and understand the commitments of the contract and establish my ceiling price.Prior to the auction, I spoke to a member of staff at Auction House and they were helpful in pointing me in the right direction for answers to my questions.Whilst not new to the auction process, I have bought from other auction houses this was the first time I was intending to bid virtually/online. The registration process was quick and easy. At the beginning of the auction the auctioneer clearly set out what would be happening and that he would provide time for bids to be made both via the internet and telephone. He also reminded us to follow that 'Homes under the Hammer' golden rule of reading the legal pack before bidding. A mistake I have made in the past, when going to an auction with a hunger to buy! I will call that my fees for educating myself.As a property investor, I would definitely buy at auction again and I would have no hesitation of buying at an Auction House Birmingham sale.
1/5
TrustpilotDoughy Doughy Doughy fraudsters
Doughy Doughy Doughy fraudsters. Hidden 2.95 % plus vat .all legal cost for seller plus vat plus 5 times of searches price plus I don't what else plus £7000 plus vat above sale price. Totally fraud . Never ever trust them
1/5
TrustpilotA Very Dishonest Auctioneer
This company uses gas lighting techniques and sells properties by providing misleading information and then adds information on “Notices” last moment. They only represent sellers and often sell the same properties several times.
We are really disappointed and sorry to hear that you felt mislead however this is certainly not how we conduct our business. Whilst we 'represent' the seller, we also provide extremely high levels of support and guidance to all buyers - as evidenced across our Trustpilot reviews from buyers of all experience levels. Our listing pages where we advertise the property share as much information as is made available to us. Due to the fast time scales of auction sales, sometimes last minute information is provided (which is always shared with registered bidders). We also strongly advise all bidders to download and carefully review the legal pack before bidding, as once the gavel falls, contracts are exchanged, and the purchase is legally binding.Our records and audit trails do show that you didn't read the legal pack prior to bidding on the property that you subsequently purchased. This meant that you missed critical information that would’ve enabled you to make an informed decision before choosing to bid. I hope this information helps explain why you felt you had been misled/misinformed and the importance of downloading and reading legal packs prior to purchasing a property at auction.
5/5
TrustpilotVery helpful and keep in touch in all…
Very helpful and keep in touch in all stages
Hi Patricia, thanks very much for your review, it's great to hear the East Anglia team were helpful and kept you informed throughout the process. Best, Auction House
1/5
TrustpilotNot good experience.
Not good experience.Communication poor ,long delay, misleading information. At the end just waist of time.
Hello Dawid We're sorry to hear that you don't feel you had a good experience. Unfortunately, some of our properties are not suitable for purchase with a mortgage such as the one you enquired about. We pride ourselves on being transparent in our communications and property descriptions and would never publish information to mislead customers. All the best - Auction House Head Office
5/5
TrustpilotGood experience
Very easy process fully explained by Chris Moore who was very helpful throughout.
Thank you for your review of Chris & Auction House, we are so pleased to hear you found Chris to be very helpful throughout the process. All the best - Lauren
5/5
TrustpilotWe feel that the sale of our property…
We feel that the sale of our property was handled in an extremely professional manner and exceeded our expectations.Many thanks to all the Auction House staff.
Thank you for your great feedback. All the best - Sam
5/5
TrustpilotHouse purchase Inverclyde
Just completed purchase on house in Greenock with Auction House. Very quick, easy and professional service throughout 👍
Thank you for your review of Auction House. We are so pleased to hear you were provided a quick, easy and professional service. We look forward to helping you again - Lauren
5/5
TrustpilotHelpful
Helpful, friendly and explained how or what will happen. Hannah and Mark both were very helpful.
Thank you Nicola for your review of Auction House, we are thrilled to hear you found both Hannah & Mark to be very friendly and helpful - Lauren
5/5
TrustpilotSuperb experience selling my property
Superb experience of selling my property. Fast - brilliant communicators - nothing too much trouble. Got a fair price given the timescale. Very very pleased, highly recommended
Thank you for your feedback. We're really pleased to hear you are happy with the service and speed of sale that the auction process offers. All the best - Sarah
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