Trusted Agent profile · Leeds
★★★★★
621 reviews across 2 platforms
2 Infirmary Street, Leeds, LS1 2JP
Aspen Woolf Ltd's office in Leeds, at 2 Infirmary Street, is rated 4.4 out of 5 across 621 reviews on two platforms, including 11 Google reviews rated 3.5.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotFantastic experience
Fantastic experience, super fast, helpful and efficient. Highly recommend.
Dear Laura,We are glad to hear you have had a great experience with Aspen Woolf! Thank you for your kind words and we look forward to our continued relationship ahead! If you need any more information in the future, we are always here to help.Warm RegardsAspen Woolf
4/5
TrustpilotEfficient and approachable!
I am still on the process of buying a flat in Liverpool and my main point of contact is Kay Paisley. She is very efficient and always available to help.
Hi Natalia, Thank you for leaving us a review last week! We hope you've had a nice weekend since. We look forward to keeping you posted about your new purchase in Liverpool. We're especially keen to see the recreation facilities on the top floor finished and ready to use as they will be simply stunning! Thank you for the kinds words for Kay as well. We'll be sure to pass this on. Wishing you a wonderful start to the week! Kindest regards, Aspen Woolf
5/5
TrustpilotSo far
So far, the company is OK and Francis from Aspen Woolf was helpful and available to answer any query. Hope it will work as planned after completing the project.
Dear Sir,Thank you for your kind review, we will pass your positive feedback to Francis, who had been working very hard and will be delighted to hear that you are happy.Our aim is to provide the best customer experience throughout the buying process and beyond, and it's always encouraging for us to hear that we are doing it well.Please keep an eye on our Development Progress website to see how well the property you bought is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information, we are always here to help.Many thanks, Aspen Woolf
4/5
TrustpilotNo issues
Pleasant experience. Henal and Anisha are professional and are quick to respond to queries. Also always readily available to help and prompt in terms of dealings.
Hello Han,Thank you for leaving us a great review!We are pleased that your experience has been smooth and straight forward. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Kind RegardsAspen Woolf
5/5
TrustpilotPleased with the service and aftercare
Pleased with the service and aftercare, they really look after you every step of the way. We bought in Arthurs Fold, Leeds and can’t wait till it’s ready.
Dear Jelena,Thank you for your kind review. We are more than happy to hear that you have enjoyed your experience with us! We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's nice and encouraging to hear such feedback from you.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information at any point, we are always provide help and support to you.Kind regards, Aspen Woolf
5/5
TrustpilotGreat team and service
Great team, very professional! Jake, Georgina and the rest. Thank you
Dear Client,Thank you for leaving us such a wonderful review!We are thrilled that you loved your experience with Aspen Woolf. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead.Best wishes,Aspen Woolf
5/5
TrustpilotExcellent service from Aspen Woolf
I purchased a property in Bradford and the whole process was very smooth. I am grateful to Henal and Anisha for all the support throughout.
Dear Denis, Thank you so much for the positive comments on your experience with Aspen Woolf, we will pass your kind feedback to both Anisha and Henal, who had been working hard and will be delighted to receive such positive feedback from you.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
4/5
TrustpilotExcellent communication with the…
Excellent communication with the representatives throughout the process. Better with wider range of property to recommend beside new bulids.Looking forward to a smooth completion and renting.
Dear Mr Yeung,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to the team, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
5/5
Trustpilotgreat service
brilliant service from Michael and Anisha, have recently bought 2 apartments in Leeds. will be back again.
Dear James,Thank you for your positive review. At Aspen Woolf we genuinely put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in every day.From the whole team at Aspen Woolf we would like to once again for your review, we look forward to our continued relationship ahead.Best wishesAspen Woolf
5/5
TrustpilotTrusted advice
Really happy with my dealings with Michael, purchased a 2 bedroom at sky gardens. Have recommended others.
Dear K J,Thank you for leaving us such a wonderful review. We are glad that you loved our services, Michael will be pleased to learn of your high praise.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Best wishesAspen Woolf
5/5
TrustpilotGreat support from the team
The agents we worked with the professional, knowledgable and supported us through the process.
Dear Gavin, Thank you for taking the time to leave us a review. We really appreciate your positive comments on your experience with Aspen Woolf, we will pass your kind feedback to the team. We look forward to our continued working relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
5/5
TrustpilotWould recommend and use again.
Fantastic communication throughout the purchase process from all of the team. Would not only recommend but would also use again to purchase further investment properties.
Dear Benedict, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to our team, who will be delighted to receive such positive feedback from you.We look forward to our continued relationship ahead. Please contact us at any point, we are always here to help.Many thanks, Aspen Woolf
5/5
TrustpilotNice Experience
It was my first experience to buy property abroad. Thanks to Aspen Wolf specially Ms. Ellie who showed very professional & friendly support in the whole process.
Good morning Khalil, Thank you for your kind words regarding our services and especially Ellie's. We know it is always nerve wrecking to buy any sort of investment, let alone one that is abroad, so we want to be able to help whenever and wherever possible. Thank you for leaving this review, we'll be sure to let Ellie know. We're positive it will make her day today! Thank you for your custom and we look forward to keeping you updated on your new purchase. It is currently on course to complete on time so you should hear from us again soon next month regarding the most recent construction images. We hope to hear from you again soon. All the best, Aspen Woolf
5/5
TrustpilotGood service
I've been given a very good service so far. They reply quickly and are on top of any problem that may arise. I will recommend aspen wolf
Good morning Argenis, I hope you are well. Thank you for leaving us a review yesterday on Trustpilot. We're very happy to see you've received the level of service we expect. We look forward to hearing from you again and keeping you informed on your investments in the future.Kind regards, Aspen Woolf
5/5
TrustpilotAnisha
Excellent customer service provided.Anisha helped me where I was short of knowledge and promised to deliver information about progress of my purchase.Anisha keep it up.Many Thanks
Hello Mr Shah,We would like to thank you for your positive review. We are happy to hear you have enjoyed your experience with us and we will pass your kind words to Anisha. We constantly strive to provide the best customer experience throughout the buying process, and beyond, and it's nice to hear such feedback from you.Please keep an eye on our Development Progress website to see how well the property you bought is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Kind regards,Aspen Woolf
5/5
TrustpilotExcellent communication and advice from…
Excellent communication and advice from the team at Aspen Woolf, Henal and Anisha in particular deserve a mention!! I look forward to the completion!!
Dear Ben, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Henal and Anisha, who had been working hard and will be delighted to receive such positive feedback from you.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
5/5
TrustpilotGreat experience, thank you
Great experience from start to finish, felt like they handled my questions well, and came back to me quickly, thank you and would recommend.
Dear Karl, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to the team, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.Please keep an eye on our Development Progress website to see how well Arthur's Fold is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
5/5
TrustpilotVery Pleased
I am very pleased with Aspen Woolf staff who have always been prompt and responsive to my inquiries and followed though until contracts have been exchanged.
Good morning Abdulla, We hope you've had a nice week so far and are looking forward to the new month. We personally can't believe how fast time has flown! Thank you for taking some time out of your very busy schedule to write us a review. It really does mean quite a lot for us to hear from repeat customers, such as yourself. Both of your investments are coming along nicely. We will of course keep you updated with the progress of both, but you may also view all our up-to-date construction updates on our dedicated Aspen Woolf Development Progress website http://www.aspenwoolf-progress.co.uk/ Thank you again for your continued trust in our organisation and we look forward to keeping in touch with you. Kindest regards, Aspen Woolf
5/5
TrustpilotVery friendly and helpful staff
Very friendly and helpful staff. Always on hand to assist. 5 star
Dear John,Thank you for your positive review. At Aspen Woolf we genuinely put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in every day.From the whole team at Aspen Woolf we would like to once again for your review, we look forward to our continued relationship ahead.Best wishesAspen Woolf
5/5
TrustpilotGreat service
Great service, any querries answered in no time! Kay Paisley who i had pleasure of dealing with , very helpfull and professional yet friendly approach.
Good afternoon Michal, Thank you for taking some time to leave us a review today! It's wonderful to hear such positive words and we'll be sure to let Kay know. It'll definitely make her day. We're excited to see your development being built and are glad to say that it's looking to complete right on time. As usual if you have any questions please don't hesitate to ask. Congratulations once again on your investment! Kind regards, Aspen Woolf
4/5
TrustpilotPersonal service
All communications were effective and personable service. We had issues with our solicitor and Aspen Woolf were able to help support us through this process.
Good afternoon Roshani, We hope you have had a nice long bank holiday weekend and an easy start to the new week. Thank you for taking a little time out of your day to leave Aspen Woolf a review. You've chosen a great unit in a very exciting development to invest in! We're happy to see the amount of progress taking shape with it and look forward to keeping you updated monthly on that. As always, if you have anything you would need from us please don't hesitate to get back in touch. We look forward to hearing from you again. Kindest regards, Aspen Woolf
4/5
TrustpilotVery easy to purchase
Very easy to purchase, not clear that it was not AW that managed the letting of the property once purchased.
Dear JayneThank you for your review. We are glad to hear that you had a smooth and easy transaction with us! As you may appreciate Aspen Woolf is just an estate agent who act as an intermediary between the buyers and developers sourcing investments, therefore we do not get involved with the management of the projects we are selling. On a positive note, your unit will be fully managed and looked after by the appointed agents. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
5/5
TrustpilotGreat experience dealing with the…
Great experience dealing with the business. The contact persons were very helpful and supportive throughout. Totally recommendable!
Dear Ids,Thank you for leaving us such a wonderful review!We are thrilled that you loved your experience; Henal will definitely be over the moon to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead.Best wishesAspen Woolf
5/5
TrustpilotAspen Woolf was introduced to me by mr…
Aspen Woolf was introduced to me by mr DAVID PARADIS he wasmice guy good responces n was very helpfull thanks him.
Dear Ayman,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to David, who had been working hard and will be delighted to receive such positive feedback from you.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Aspen Woolf Ltd's Leeds office has 621 reviews across two platforms: 11 on Google, 610 on Trustpilot.
Aspen Woolf Ltd Leeds is rated 4.4 out of 5 across all 621 reviews, and 3.5 out of 5 on Google from 11 reviews.
Aspen Woolf Ltd Leeds, 2 Infirmary Street, Leeds, LS1 2JP.
