Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service provided from…
Excellent service provided from Michael. He went above and beyond to ensure a swift and smooth purchase. Many thanks again for your expertise and professionalism.
Stephen · 1 September 2021
Agent replied · 12 June 2024
Dear Stephen,Thank you for such a brilliant review. We are glad to hear you have had a great experience with Aspen Woolf! Michael will definitely be happy to read what you wrote.Thank you for your kind words and we look forward to our continued relationship ahead! If you need any more information in the future, we are always here to help.Warm RegardsAspen Woolf
★★★★★ 5/5
TrustpilotAspen Woolf we’re thorough and got my…
Aspen Woolf we’re thorough and got my sale done.I felt supported throughout
Mr · 20 March 2023
Agent replied · 12 June 2024
Dear Jonathan,Thank you for your positive review. At Aspen Woolf we genuinely put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in every day.From the whole team at Aspen Woolf we would like to once again for your review, we look forward to our continued relationship ahead.Best wishesAspen Woolf
★★★★★ 5/5
TrustpilotAlways fast, courteous, efficient and polite.
My contact at Aspen Woolf has been an absolute star! I've had the pleasure to do business through Harri and I couldn't recommend him or Aspen Woolf enough. Always fast, courteous, efficient and polite.
Mark · 16 November 2017
Agent replied · 12 June 2024
Hey Mark, Tahnk you for your nice words and for taking some time to leave us a review. It's such a lovely thing to come in and read such positive words about our staff. We'll be sure to pass on your comments to Harri, we know how hard he's worked throughout the years. We look forward to keeping in touch. Kind regards, Aspen Woolf
★★★★★ 1/5
GoogleYour company is not reliable at all! what the hell Is going on with the Arthurs Fold leeds apartment? They never been built, and the due date suppose to be July 2019! I want my money back!
Shawn · 16 September 2023
★★★★★ 4/5
TrustpilotProperty Purchase
Thought Anita (Sales Progressor) was very good, hands on approach and even during the stressful moments of the process she managed to see our side of the situation and not upset me once.
Catherine · 26 June 2018
Agent replied · 12 June 2024
Dear Catherine,Thank you for your kind review. We are more than happy to hear that you have enjoyed your experience with us! We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's nice and encouraging to hear such feedback from you. We are happy to hear you have enjoyed your experience with us and we will pass your kind words to Anisha.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information, we are always here to help.Kind regards, Aspen Woolf
★★★★★ 4/5
TrustpilotProperty Purchase
Thought Anita (Sales Progressor) was very good, hands on approach and even during the stressful moments of the process she managed to see our side of the situation and not upset me once.
Catherine · 26 June 2018
Agent replied · 22 December 2024
Dear Catherine,Thank you for your kind review. We are more than happy to hear that you have enjoyed your experience with us! We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's nice and encouraging to hear such feedback from you. We are happy to hear you have enjoyed your experience with us and we will pass your kind words to Anisha.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information, we are always here to help.Kind regards, Aspen Woolf
★★★★★ 2/5
TrustpilotBad experience with purchase of Kingfisher court Hudderfield
Just like everyone who purchased unit/s from Kingfisher, I am experiencing delay in payment of rental income. Hoping Aspen woolf Ltd will be able to prevail on the landlord to honour its obligation
Bosede · 17 May 2018
Agent replied · 12 June 2024
Dear Bosede,We are sorry you have had this experience with your purchase of Kingfisher Court. We are working tirelessly behind the scenes to rectify the issue of late payments to you. We have notified the developer in question and have been assured that your rental payments will be completely up to date by the end of May. Thank you for your understanding. Please contact Client Care on clientcare@aspenwoolf.co.uk should you need anything further.Best regards,Aspen Woolf
★★★★★ 5/5
TrustpilotWould definitely recommend Aspen Wolfe
Would definitely recommend Aspen Wolfe. Anisha Patel,Georgina Barrett and Stuart Clarkehave helped me with integrity and patience through this process.
Paul · 15 March 2022
Agent replied · 12 June 2024
Dear Paul,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Stuart, Georgina and Anisha who had been working hard and will be delighted to receive such positive feedback from you.We look forward to our continued relationship ahead. Once again congratulations on your investment, we hope it is the first of many with our team! Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
★★★★★ 5/5
GoogleI've worked with Aspen Woolf for nearly 15 years - they're extremely easy to work with, dependable and transparent. Over time, I've got to know the team well and we have a really strong relationship.
Dan · 16 October 2023
★★★★★ 5/5
TrustpilotIt's always been a pleasure working …
It's always been a pleasure working with Harri. Aspen Woolf are very professional and we have built a great relationship with them. All the best with your future Harri - you deserve it!
Rianna · 20 November 2017
Agent replied · 12 June 2024
Hi Rianna, Thank you for taking a moment out of your busy work schedule to leave our company a review. Harri is definitely a hard worker and is thrilled to see your positive comments. We look forward to keeping in touch! Kind regards, Aspen Woolf
★★★★★ 5/5
Trustpilotanisha patel : very likeable very professional
she is a young lady who showed very pleasant manner and knowledge and capability and proved a very helpful liaison.whilst. accepted praise without being flattered a sign of true professionalism.sm malik
Sm · 9 April 2019
Agent replied · 12 June 2024
Dear Shahid, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Anisha, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.Please keep an eye on our Development Progress website to see how well James Street is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
★★★★★ 5/5
TrustpilotI've just exchanged my contract and I…
I've just exchanged my contract for a property in Liverpool. Both Shaikh and Amisha have been very active in helping a smooth process. Very happy with their support so far.
Stefano · 20 September 2019
Agent replied · 12 June 2024
Dear Stefano,Congratulations on your exchange!Thank you so much for taking the time to leave us this amazing review. We will pass your kind feedback to Shaikh and Anisha who had been working hard and will be delighted to receive such positive feedback from you.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
★★★★★ 5/5
TrustpilotFull Marks A-W
Very effective, efficient, helpful & comprehensive service, ensuring the whole process to contract exchange was expedited with ease & clarity.
Kevan · 11 February 2022
Agent replied · 12 June 2024
Dear Kevan,Thank you for leaving us such a wonderful review!We are thrilled that you loved your experience with Aspen Woolf. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead!Best wishes,Aspen Woolf
★★★★★ 1/5
TrustpilotI bought a student flat in Kingfisher…
I bought a student flat in Kingfisher Court, Huddersfield. After promises of 9% guaranteed return on my money I am struggling to get payments. I am disappointed and will not recommend them.
Salome · 16 May 2018
Agent replied · 12 June 2024
Dear Salome,We are sorry you have had this experience with your purchase of Kingfisher Court. We are working tirelessly behind the scenes to rectify the issue of late payments to you. We have notified the developer in question and have been assured that your rental payments will be completely up to date by the end of May. Thank you for your understanding. Please contact Client Care on clientcare@aspenwoolf.co.uk should you need anything further.Best regards,Aspen Woolf
★★★★★ 5/5
TrustpilotVery Helpful
I deal with Kay on a daily basis and she is always a pleasure to speak to. She has a very friendly and a wonderful 'can do' attitude, nothing is to much trouble.
Melanie · 23 March 2017
Agent replied · 12 June 2024
Good afternoon MelanieThank you for taking some time to write us a review and leaving some positive words about Kay. We'll certainly pass this on! We're very happy to see you've received the level of service we expect. We look forward to keeping in touch with you about your investment and want to thank you again for choosing us.Kind regards,Aspen Woolf
★★★★★ 5/5
TrustpilotPositive Experience
I have had a positive experience with Aspen Woolf. Working with Harri in particular was very efficient and professional. He was quick to respond to any queries I had and incredibly friendly.
Mona · 16 November 2017
Agent replied · 12 June 2024
Hi Mona, Thank you for the review! It's always a pleasure to hear such positive words. We hope you've had a nice week so far and are looking forward to the weekend. Not long to go now until Christmas.We'll pass on your positive words about Harri as well, we know he'll appreciate it as we know how hard he has worked over the past years. Many thanks, Aspen Woolf
★★★★★ 5/5
TrustpilotSwift communication
Swift communication Contactable and timeAlways happy to explain things
NASSIR · 31 March 2023
Agent replied · 12 June 2024
Dear Nassir,Thank you for the positive comments on your experience with Aspen Woolf. We look forward to our continued relationship ahead. Please contact any of our golden team if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
★★★★★ 3/5
TrustpilotMy first experience with Aspen
This is my first experience with Aspen Woolf regarding the Kelham Works project in Sheffield. I am really disappointed. until now i have no idea when they will hand over to me.
Shamim · 26 October 2017
Agent replied · 12 June 2024
Dear Shamim Ul Haque, Thank you for your honest review. While we're extremely disappointing to hear this, we appreciate the honest feedback and take it all on board. The client care team have been trying to contact you via email and telephone. In regards to this review the client care team have advised us that they have kept you updated throughout the whole build process and have recently sent you images of the wonderful completed building, which you can find here, http://www.aspenwoolf-progress.co.uk/projects/kelham-works-sheffield/As you can see from the above link, your investment is actually complete, fully built, furnished and has tenants ready to move into. We're actually really in love with the quality of the build and think it looks absolutely fantastic. We would like to reiterate that Aspen Woolf are not the developer, and solely acted as your purchasing agent and therefore the completion of the property was out of our hands. We did however keep our investors updated as much as possible during the build and we are delighted that the property is now fully built and complete. We look forward to seeing your rental returns materialise and hopefully we can hear back from you again soon.Best regards, Aspen Woolf
★★★★★ 4/5
TrustpilotProfessional staff
Professional staff, but sometimes to pushy on issues that we couldn’t really help progress the final outcome.Generaly it was good to have someone to take us through this purchase.
Steven · 20 September 2019
Agent replied · 12 June 2024
Dear Steven,Thank you for sharing your feedback, both positive and constructive. Your feedback helps us get better.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
★★★★★ 5/5
TrustpilotGreat service
I am very happy with my experience with Aspen Woolf so far. The team was friendly, professional and worked hard to get the deal through. I would recommend them to everyone!
Eva · 16 May 2018
Agent replied · 12 June 2024
Dear Eva,Thank you for your kind review. We are more than happy to hear that you have enjoyed your experience with us! We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's nice and encouraging to hear such feedback from you.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information, we are always here to help.Kind regards, Aspen Woolf
★★★★★ 5/5
TrustpilotExcellent service
Aspen Woolf have been a fantastic company to work with. Anisha Patel, in particular, is always available to provide helpful, friendly advice and ensures smooth running of transactions.
Saif · 17 December 2019
Agent replied · 12 June 2024
Dear Saif,Thank you for such a brilliant review.We are glad to hear you have had a great experience with Aspen Woolf. Please contact us if you need any more information in the future, we are always here to help.Warm RegardsAspen Woolf
★★★★★ 5/5
TrustpilotProfessional and efficient
Professional and efficient. Big thanks to Aspen Woolf especially to Stuart and Anisha for guiding me through the whole process of my investment.
Rheena · 20 April 2021
Agent replied · 12 June 2024
Dear Rheena,Thanks for leaving us such a wonderful review. We are glad that you loved our services, Anisha and Stuart will be pleased to learn of your high praise.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Best wishesAspen Woolf
★★★★★ 1/5
TrustpilotAnd Odyssey continue..
It is clear to me Now that Aspen and Woolf is just another agency...I am stack with an investment over 200.000 pounds and nothing.I TRUST Aspen and Wolf as an expert and I end up in a mess !Now Aspen and Woolf send me to other agency and so on...I have now to Pay solicitor to sorted out!It is my disaster Regards Aris
Aristeidis · 22 November 2017
★★★★★ 5/5
TrustpilotI had very good experience with Aspen …I wish you all the best
I had very good experience with Aspen Woolf ....specially with Mr Russell Midgley he was helping me a lot ... I was very happy with my experience with you .Thank you
Wadad · 19 June 2017
Agent replied · 12 June 2024
Dear Wadad Abou Dargam, We hope you have had a nice weekend and are enjoying the start to this new week. We're thrilled to hear you've found your experience with Aspen Woolf so positive. It's so wonderful to hear from our clients dealing with their investments from our Dubai office also give us feedback. We're personally very excited about your development. It is definitely one of the most unique investments we have had the pleasure to work with and are happy to see the completion just around the corner, with tenants already signed up to start their tenancies! As always, if you have any questions or need assistance with anything related to your investment then please do get back in touch with us. We look forward to hearing from you again soon. All the best, Aspen Woolf
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