Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLost Trust in the company
Sorry! I have to change my opinion as regards to my worst experience for my purchases through them. My 1st purchase was a total loss which gone into liquidation before I even I got the title. A big financial loss nearly of £80k.I won't recommend others.
Mansoor · 20 February 2021
Agent replied · 12 June 2024
Dear Mansoor, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Anisha, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
★★★★★ 5/5
TrustpilotI have recently purchased a property at Springwell Gardens. Ruzel Uddin and AnishaAspen I am ever so grateful for all your help and effort. hopefully I will purchase more properties from Aspen Woolf
I have recently purchased a property at Springwell Gardens. Ruzel Uddin and AnishaAspen I am ever so grateful for all your help and effort. hopefully I will purchase more properties from Aspen Woolf in the future due to their great support and advise "
Tamara · 19 June 2021
Agent replied · 12 June 2024
Dear Tamara,We cannot thank you enough for leaving us such a wonderful review. We are glad that you loved our service! Anisha and Ruzel are over the moon having had read your comments regarding their service, they are both very grateful to receive such high praise.Thank you once again on behalf of the Aspen Woolf Team. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Best wishesAspen Woolf
★★★★★ 5/5
TrustpilotMy special star goes to Ruzel Uddin
My special star goes to Ruzel Uddin , through the whole purchase process, provided me with all the answers to our questions as well as advise on choosing the right properties in Springwell Gardens project..Looking forward to completion and my next venture with Ruzel.
Properties · 7 June 2021
Agent replied · 12 June 2024
Dear Mr Merzer,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Ruzel who had been working hard and will be delighted to receive such positive feedback from you.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Kind regards,Aspen Woolf
★★★★★ 5/5
TrustpilotMichael - partnership
I have been working with Mike for the past 2 years now with my clients giving them an alternate investment. Always been an absolute pleasure. He always delivers on time going above and beyond. I trust him and the developments which was the biggest thing for me going into partnership.
Ethan · 10 August 2019
Agent replied · 12 June 2024
Dear Ethan,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Michael, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
★★★★★ 5/5
TrustpilotI’m so thankful for your help (…
I’m so thankful for your help ( Charlotte & Anisha ), as you were so helpful and dealing with you was a great experience. If i want to buy another property make sure that i will get back to you again because i was so glad dealing with you.Best regards,
Bader · 30 October 2018
Agent replied · 12 June 2024
Dear Bader,Thank you for your kind and positive review, it's always encouraging for us to hear that we are doing it well. We are happy to hear you have enjoyed your experience with us and we will pass your kind words to Charlotte and Anisha.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information at any point, we are always provide help and support to you.Many thanks, Aspen Woolf
★★★★★ 1/5
TrustpilotFalse Promises Disappointing Experience
I purchased a off-plan apartment through Aspen Woolf. The development was due to complete in Q3 2019 and building work has not even begun. This investment was scheduled to provide a pension income and Aspen Woolf can’t even provide an update of when construction will begin. This purchase was made with 5% interest due on my full £90k down payment. So far this is costing me solicitors fees with no forthcoming income. Seriously considering having to rescind my contact, which of course comes with a hefty penalty at my expense. Don’t sell promises you can’t keep. Incredibly disappointing experience, please help turn this around.
Jane · 15 October 2019
★★★★★ 5/5
TrustpilotI've dealt with Aspen Woolf for…
I've dealt with Aspen Woolf for acquiring a property, Anisha has helped coordinate the entire activity i.e. Between me, the developers and the solicitors (Both sides). It has been a pleasure to work with Anisha and I look forward to be associated with Aspen Woolf in the future.
Venkat · 20 September 2019
Agent replied · 12 June 2024
Dear Venkat,Thanks for leaving us such a wonderful review. We are glad that you loved our services, Anisha will be pleased to learn of your high praise.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
★★★★★ 5/5
TrustpilotA fantastic service from Tas and Anisha.
A fantastic service from Tas and Anisha.They were very helpful from the start and were constantly communicating with me throughout the purchase, they explained the procedure very clearly and supported us though the paperwork ensuring we were aware and understood the documents.Would highly recommend !Richard.
Richard · 8 September 2020
Agent replied · 12 June 2024
Dear Richard,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Tas and Anisha who are both always working hard to assist clients, they will be delighted to receive such positive feedback from you.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
★★★★★ 5/5
Trustpilot5 star review from me
5 star review from me! Very personable, quick and efficient, it was a joy to invest with Aspen as a first time buyer! I am truly satisfied with the service.
Susan · 10 January 2023
Agent replied · 12 June 2024
Dear Susan, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Kind regards, Aspen Woolf
★★★★★ 5/5
TrustpilotGood communication always
Good communication always. Quick response with any issues and questions. Always willing to help.
Jamie · 5 March 2024
Agent replied · 12 June 2024
Dear Jamie,Thank you for taking the time to leave us a review. We really appreciate your positive comments on your experience with Aspen Woolf!We look forward to our continued working relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
★★★★★ 5/5
TrustpilotHenal and Anisha were very helpful throughout the process
Henal, I am so thankful for your help. Anisha, you are also great. You guys are very helpful and dealing with you was a great experience. Looking forward to a smooth completion and renting. If I want to buy another property I will definitely take advice from you again.
Bahar · 23 November 2018
Agent replied · 12 June 2024
Dear Bahar, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Henal and Anisha, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
★★★★★ 5/5
TrustpilotGood advice and choice of investments
The team were really helpful from the beginning. Jake spent time talking through the various opportunities and the size of investment with Georgina keeping the transaction on track. Can recommend.
Phil · 20 December 2022
Agent replied · 12 June 2024
Dear Phil,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Jake and Georgina who had been working hard and will be delighted to receive such positive feedback from you.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help!Many thanks,Aspen Woolf
★★★★★ 4/5
TrustpilotVery good experience
We have recently bought a property marketed by Aspen Woolf. It has not been the easiest process due to various reasons but consultants from Aspen Woolf have always tried to make it as smooth as possible and have been happy to help with various matters.
Krzysztof · 8 June 2020
Agent replied · 12 June 2024
Dear Mr WicherThank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to the team, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
★★★★★ 5/5
GoogleI bought an apartment through Aspen Woolf in 2019 and it has done really well as a rental investment. The rental income has kept rising year on year and I'm really happy overall with the customer service and after-sale care from the team.
Sally · 14 April 2024
★★★★★ 5/5
TrustpilotGreat Experience !
The team guided us patiently on the entire process, navigating thru many issues and representing us fairly with the developer. An absolute pleasure to work with !
Choon · 1 March 2023
Agent replied · 12 June 2024
Dear Choon Hon Goh,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to the sales and progressions team that had been working hard and will be delighted to receive such positive feedback from you.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
★★★★★ 5/5
TrustpilotMichael and Katerina, Aspen Woolf
Michael and Katerina have been brilliant from day one of my search for a long-term addition to my investment property portfolio. Due to their professional, thorough and transparent work, I am a very happy owner and investor. I recommend them wholeheartedly.
Dimi · 9 April 2021
Agent replied · 12 June 2024
Dear Dimi,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Katerina and Michael who had been working hard and will be delighted to receive such positive feedback from you.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Kind regards,Aspen Woolf
★★★★★ 1/5
Trustpiloti purchased a off plan flat in…
i purchased a off plan flat in manchester through aspen woolf.. the project was called angelgate and developer pinnacle alliance. over 320 people paid over 32 million pounds as 50 or 80% deposit. they took all the money and delivered a piece of wasteland in manchester. all the buyers have lost their money. estimated 80% loss of depositted money.aspen woolf introduce us to a setup and as a result we lost our life savings.i would say walk away and dont touch their offerings as is all false.many of the buyers have suffered two years of stress and several are battling with cancer as a result of their disastrous experience. all thanks to adpen woolf. we are now looking at years of litigation and expensive legal action.the service experience from aspen woolf during the last year was aborted when their latest customer care agent resigned and left them.Sadly the impact and effect of this experience stays with you far longer than one or two years. loosing life savings is very hard and i did suffer that as a result of my purchase through aspen woolf.
Mehdi · 16 August 2018
★★★★★ 1/5
TrustpilotI bought 2 investment properties from…
I bought 2 investment properties from aspen with guaranteed rents both have failed to deliver aspen are trying to help but feel they did not do the due diligence checks as since I have looked into this one of the company owners was and is a complete rouge
Mr · 11 May 2018
Agent replied · 12 June 2024
Dear Mr Bednarek,We are sorry you have had this experience with your purchase of Kingfisher Court. We are working tirelessly behind the scenes to rectify the issue of late payments to you. We have notified the developer in question and have been assured that your rental payments will be completely up to date by the end of May. Thank you for your understanding. Please contact Client Care on clientcare@aspenwoolf.co.uk should you need anything further.Best regards,Aspen Woolf
★★★★★ 1/5
TrustpilotBe warned
Be warned. Aspen Woolf have peddled Pinnacle Alliance products in the past and these have left a trail of angry and disappointed investors. I note that AW has tried to object to this review. But the fact is that AW promoted and recommended multiple real estate developments from Pinnacle Alliance. In my conversations with AW (prior to investment), I was told that PA was a highly respected developer and that the products I was considering were excellent investments. Either AW failed to undertake any due diligence on PA as a developer, or they lied to me to get their commission. I invested in 3 apartments over 2 developments on AW's recommendation, and these have been nothing but utter headaches. AW pushes products on investors to get a commission from the developer - but there is a real question over the quality of their due diligence on the products they sell and the integrity of some of the developers they work with. Sorry AW, you can't have your cake and eat it - you claim that "Here at Aspen Woolf we specialize in identifying wealth-building opportunities in both the UK and across the globe through smart, safe and secure property investments... you can trust that we have done the necessary research to always provide the best investment opportunities for all your needs." But in my experience, nothing could be further from the truth. Be careful with your money and don't believe the sales hype.
JimboJangles · 6 April 2018
★★★★★ 5/5
TrustpilotDevelopers Perspective on Aspen Woolf
Since first introduction to Aspen Woolf I have only ever experienced well seasoned, polite, courteous, highly motivated individuals keen to assist where possible.As well as being a pleasure to deal with they have excelled is selling stock efficiently without any delay.True example for other companies in the same sector.
Ross · 9 February 2017
Agent replied · 12 June 2024
Good afternoon Ross, It's really great to hear from you, we really appreciate the time you've taken to leave us a review. It's wonderful hearing from individuals that come from a different side of our business. Likewise it has been a complete pleasure to be able to work with you and your team. We look forward to working even closer together in the near future. Wishing you a wonderful rest of the week. Many Thanks, Aspen Woolf
★★★★★ 5/5
TrustpilotAmazing experience
I have an amazing experience of Aspen Woolf LTD. Their personnels are very helpful, very patient with me, understanding and honest. Keep it up Harjinder Singh, Katerina Pop-Inova and Anisha Patel. Thank you for everything. I really appreciate all the help that you’ve all given to me.
Nancy · 12 December 2018
Agent replied · 12 June 2024
Dear Nancy, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Harjinder, Katerina and Anisha, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
★★★★★ 2/5
TrustpilotThe property I was offered was due for completion 3rd quarter 2017
The property I was offered was due for completion third quarter 2017 and end September I paid 25% of the price while being assured completion was imminent. I have had no correspondence since November, and even this was only in response to an email I sent. Since then, despite several emails on my part, nothing. One does wonder at what point one has to start fearing the worst. AP should perhaps concentrate on finishing what they have started before showering clients with proposed new properties.
Mcintosh · 26 January 2018
★★★★★ 1/5
TrustpilotUninformed and misleading. Incompetent or policy?
I am very surprised to see so many high ratings for this company. We are extremely disappointed in the lack of or misleading information provided and complete lack of proactive feedback. Earilier this year we committed to a new build development that was half way through the build in Leeds being marketed by Aspen. We had many discussions with the sales staff prior to committing to give assurance on the Completion date as our daughter was to use the Flat to live in during her Masters at the University beginning in mid September. We were assured this would not be a problem as there was some sort of drop dead date in the developers agreement of August. Well it is now December and each month that we have called Aspen it will just be a few more weeks. It is still not complete, and we have just realized that when the sales staff have used the term “Completion”, it means “when the building will be finished”, not when the final transaction of the sale will be complete....and their business is selling property.....Meanwhile my daughter has had to find several different lots of temporary short stay accommodation for which one pays a premium, but more important is the continual disruption and uncertainty this adds during a very busy course.
Giles · 16 December 2017
★★★★★ 4/5
TrustpilotSupport
l received good support and help throughout the process of buying my apartmebt Unit 3.11 of Cormorant house in Huddersfield from Aspen Wolf staff l can name Ellie Woods and Charlotte Cook from London office as well as Russel Midgley from Dubai office. l am thankful to them.
Taha · 11 August 2017
Agent replied · 12 June 2024
Good morning Taha, Thank you for leaving us a review today! We really do appreciate all the feedback we receive. We're glad to hear you've had such a nice experience with Ellie and Charlotte in the UK and Russell over in Dubai. We're happy to say that you're property investment is well on track to complete on time. We'll keep you posted on any future progress of it, but if you like you can also visit our dedicated Aspen Woolf Development Progress site on http://www.aspenwoolf-progress.co.uk/ at any time. We strive to update that as soon as we receive new information from our developers. Wishing you a lovely weekend ahead and don't hesitate to be in touch with us again if you need anything. Kind regards, Aspen Woolf
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