Aspen Woolf Ltd Leeds reviews

★★★★★ 5/5

Trustpilot

I have a great experience with this company. …

I have a great experience with this company. I felt supported all thrue the process of the purchase. I would recommend to anyone. Thank you!

Customer · 5 April 2024

★★★★★ 1/5

Trustpilot

DON'T TOUCH ASPEN WOOLF WITH A BARGE…

DON'T TOUCH ASPEN WOOLF WITH A BARGE POLE!In line with a number of reviews below, Aspen Woolf made lots of promises all of which they reneged on. Having completely lost trust in them, I withdrew from the purchase and they have refused to return my deposit. I am now seeking legal advice. Please do NOT hand your hard-earned money over to them.

Vaseem · 22 June 2018

★★★★★ 5/5

Trustpilot

I found Ruzel and Katrina extremely…

I found Ruzel and Katrina extremely professional and timely in dealing with my purchase of my apartment at conditioning house. They answered all my questions and gave me as much information as I requested within minutes of me messaging them. They are both an Asset to the company.I would truely recommend their services again.

Kamran · 14 May 2021

★★★★★ 4/5

Trustpilot

It's all about the team you work with…

It's all about the team you work with at Aspen. And remember that they are also only as good as the developer they represent. Aspen are very open about the history they've had with developers, which is very helpful.I found the admin team a little frustrating to deal with when things don't go according to plan. But persistence helps.

Grant · 18 December 2019

★★★★★ 5/5

Trustpilot

Ellie Woods was very helpful during the …

Ellie Woods was very helpful during the post sale / exchange contracts procedures.Best regards

Igor · 24 April 2017

★★★★★ 5/5

Trustpilot

Ruzel and Anisha have been extremely…

Ruzel and Anisha have been extremely patient and informative with us, they have quickly resolved any queries we had and overall made our flow of conversation incredibly smooth and pleasant. Sky gardens has been our first investment property and we are delightful with the decision we have made.

Ppeter · 14 February 2022

★★★★★ 5/5

Trustpilot

I found Micheal

I found Micheal , to be highly attentive agent.He always and immediately returned my emails and phone calls and messages.In my opinion ,he is very hard working , detail orientated and very nice to his client.He has the potential to convince the clients and help them to purchase the property at the best of his ability.

Jamshed · 4 June 2020

★★★★★ 5/5

Trustpilot

Very smooth handling of the purchase

Very smooth handling of the purchase. Courteous. Ellie was particularly helpful. Highly recommended.

S · 11 June 2017

★★★★★ 5/5

Trustpilot

Thanks Anisha for all you help with the…

Thanks Anisha for all you help with the paperwork. Super job

Anka · 8 August 2018

★★★★★ 1/5

Trustpilot

Kingfisher Court, Huddersfield

Aspen Woolf marketed this investment, which was completed late and has not had the occupancy they claimed it would. As a result Rents are not being paid on time. Aspen Woolf are not putting any pressure on the developer to fulfil the obligations, they, AW based the marketing on. Delegation of responsibilities to investors.Do not invest with this company.

John · 16 May 2018

★★★★★ 5/5

Trustpilot

Great support and services received

Great support and services received Very professional with good communication

BOSEDE · 14 October 2024

★★★★★ 5/5

Trustpilot

Luke and Hilary could thank them enough

Steven · 18 November 2024

★★★★★ 1/5

Trustpilot

Kingfisher court Huddersfield

Would never trust Aspen Woolf. they do not deliver what they promise, don't give you any information as to why your not being paid. then when you do pressure them you get a load of unfulfilled promises.I am now having to go to court to try and retrieve the money owed to me.Warning do not get involved

Sa · 30 June 2018

★★★★★ 5/5

Trustpilot

Aspen Woolf made my first house purchase smooth and easy!!!

Aspen Woolf made my first house purchase smooth and easy. All staff members were kind, patient with all my queries and worries (had many!!! as a first-time buyer). They have constantly kept in touch providing updates and getting in touch directly with developers for certain queries. Thanks to everyone in Aspen Woolf. Cheers

Shiva · 10 March 2020

★★★★★ 1/5

Trustpilot

Do not use this company

Do not use this company. I have had 2 bad experiences with them and my partner has had one. Unnecessarily forceful tactics to sign documents, non return of deposits when taken for properties that are not available to be purchased, high pressure sales, zero customer service. Am in the process of reporting to the onbudsman

Caroline · 20 February 2019

★★★★★ 4/5

Trustpilot

Anisha was always helpful and easily…

Anisha was always helpful and easily contactable

Sarah · 26 July 2018

★★★★★ 1/5

Trustpilot

Well organized property fraud by Aspen Woolf, LCL Solicitors and Firestone Developments.

Me along with other 48 buyers from Cornwall Works Phase 2 in Sheffield became victims of Aspen Woolf, LCL Solicitors, and Firestone Developments joint fraud. In August, 2018 I was contacted by an agent from Aspen Woolf. In fact, my contact details were given to them by one of my close friend who also became a victim of this, well-organized fraud. Anyway, they introduced and presented to me a fairly good (at that time) investment opportunity for an off-plan property (Cornwall Works Phase 2) in Sheffield. They convinced me that the developer (Firestone Developments) for this project is a very reputable company and they have already and successfully completed Phase 1 of this project. One of the terms of their proposal was to rent out the property for 2 years once the project is completed and apartments are handed over to the buyer. As an agent, Aspen-Woolf numerously stated that they will be the point of contact between buyers and developer until the project is fully completed. After several days of research over agent and developer companies, I decided to invest in this property. I was offered free parking space with the cost at around 10K in the property if I make an upfront payment of entire funds and unluckily I fell into this offer paying whole funds in advance. The offer was not really strange or suspicious with regards to legitimacy. I have several friends who got either free parking space or a 10% discount on the cost of the property for an upfront payment of all funds for off-plan property investment in the UK, and it worked well with them. So, taking this experience into account nothing really stopped me to make an upfront payment at that time. In addition to mentioned above the agent from Aspen Woolf misguided the buyers stating that that all deposits and funds paid for the property by buyers will be kept in the 3rd party secure account without developer's access to it but this appeared to be another false and misleading information given by Aspen Woolf to its customers.On October 16, 2018, upon funds were transferred to a bank account of the solicitor company (LCL Solicitors - a company representing the Developer) we exchanged the contract. According to the contract, the project delivery date was December 2019 but with the project long stop date specified for 31st of December 2020. Anyways, the project was never commenced and over the last 2 years, we were continuously fed with wrong, misleading, and dishonest promises by developer and Aspen Woolf. They continuously claimed that they had problems with funding but everything is sorted out and they are commencing the construction within the next 2-3 weeks. These "2-3 weeks" lasted until they hit the project long stop date and here we go, the developer declared that “sorry guys, we know that we have to refund your investment as it is specified in the contract between you and us, but unfortunately we have no funds available to refund your money. We can easily go into insolvency and in this case, you will end up with no refund at all but we are working out several different options trying to somehow compensate your funds”. For the last two and half months, the only what they did was literally manipulating with insolvency process and psychologically pushing the investors to rescind the existing contract and sign a new one with the proposal of a new long stop date for March 2023 and at personal guaranty of the developer to refund only 50% of our deposits and funds. These conditions don’t even bother Aspen Woolf and they are literally trying to wash their hands off leaving buyers one on one with their fraudulent partner (Developer). We are in the process to escalate the case to Legal and Property Ombudsman at the moment but reports over the above companies were already communicated with UK's Financial Conduct Authority (FCA) and UK National Reporting Center for Crimes and Frauds (Action Fraud). To avoid being a victim like we, 48 buyers of property units in Cornwall Works Phase 2 in Sheffield just stay away from Aspen Woolf. Overseas buyers should be extremely careful and think 100 times before entering into any property investment with Aspen Woolf. Don't fall into all those positive reviews posted here. Most of them are posted by buyers who are at the early stage of their investment and they are not even realizing that their investments are not protected. The negative feedbacks are constantly flagged and in most cases removed by Aspen Woolf just to maintain an image of a company with a good reputation.

Farid · 23 March 2021

★★★★★ 5/5

Trustpilot

I found Aspen Wolf to be honest

I found Aspen Wolf to be honest, professional and true to their word. David Paradis gave me good guidance and advice in regard to choice of investment. He was professional and friendly in his dealings and I feel happy I've made a sound choice. The after sales service was good too.

Luke · 8 June 2020

★★★★★ 1/5

Trustpilot

Good at selling... Useless at everything else

Bought an investment property through Aspen Woolf with promises of guaranteed return on investment for 5 years.Delays for first three payments, been waiting for the 4th payment for 6 months now.Very good at trying to sell you investments but once the money as changed hands have been absolutely useless with helping to fulfill their promises.

Sol.terry2"gmail.com · 2 July 2018

★★★★★ 5/5

Trustpilot

Sir & Madam!

Oh blimey! I am first time experience 25 years investment never see these people Anisha and Henal how such lovely and very highly professional speed within 30 days! I can't further comment at all!Wishing you both commitment Happy New Year 2021. Stay and safe lots of love from Habib

Habib · 18 December 2020

★★★★★ 4/5

Trustpilot

We are in process of buying a property…

We are in process of buying a property with Aspen Woolf. They are very professional and a good team. Henal and Anisha both provided great service and help throughout the process. They were always available to answer queries. Special thanks to both of them for making the process very smooth and speedy.

Mohammad · 1 October 2019

★★★★★ 5/5

Trustpilot

Great and helpful

It is a very good company and proffetional. I delt with Kay Paisley and she was nice and helpful. She tried to help and go the extra step to make things easier and more convenient for me. She is also fast. I recommend this company for people who are looking for similar services like me.

Mohammed · 27 March 2017

★★★★★ 1/5

Trustpilot

Losing money from Cornwall works and Firestone

In summer of 2018 paid 30K towards a flat from Aspen woolf in Cornwall works, Sheffield, which they said the building would start in June 2018 and to finish August 2019, and regarding the developers Aspen woolf said " George (Firestone) has extensive experience in design and build and has been in the business for over 20 years! You are in very safe hands". 2.5 years later the reassurances of safe hands and the promised development dates from Aspen wolf has not appeared, and the flat is nowhere near completion.I have invested money with Aspen woolf with no returns despite all their assurances. For the last 1.5 years I have asked Aspen to sell the flat at (even at a loss but they did not sell it), and now I am worriedly waiting for the end date of December 2020 to see If I will get back my original money or if there are worse developments.Please don't take assurances from Aspen woolf or the developers they work with seriously.

Tarig · 18 November 2020

★★★★★ 5/5

Trustpilot

MICHALLEY WHILLEY WAS REPRESENTING…

MICHALLEY WHILLEY WAS REPRESENTING ASPEN WOOLF A MAN OF CONGENIAL NATURE, EFFICIENT AND DILIGENT.HE IN MY VIEW IS AN ASSET TO THE COMPANY AND EXCELLENT PR.I will certainly refer friends, family professional collegues and client s who may be interested in property purchase for living or investment.Thank you for all your assistance.

Sm · 31 May 2019