Every review we hold for the Leatherhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA huge thanks to Hannah and all the…
A huge thanks to Hannah and all the team at wallington , so helpful throughout the whole process , nothing was too much trouble for them , I would highly recommend them
David · 22 February 2021
Agent replied · 23 October 2024
Dear DavidThank you very much for taking the time to write a review about your experience with our Wallington branch.I was really pleased to hear how helpful Hannah has been throughout the process of your sale/purchase. Hannah prides herself on delivering the best possible service to all of her customers.I wish you all the best in your new home and will sure pass your comments on to my team in Wallington. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotFirst home made easy
Myself and my partner were struggling to find our first home together. Abbie Tallack from cubit and west was the agent who helped us find our first home and made it absolutely stress free. I would absolutely recommend her service and the cubit and west company to anybody looking to move. I am so thankful for her friendly personality and never feeling afraid to give her a call when I needed too. She is a credit to the company and I personally thank her for all of her help.
Courtney · 20 February 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGreat Estate agents and Special mention to Julie!
Its been great buying from this company, I wish I had listed my house with them rather than Mann & Co. A special mention must go to Julie Bramble. She has been fantastic throughout the whole process and has made life a little less stressful. She's a real credit to the Cubitt and West team. Thank you, Lee and Sam
Lee · 8 August 2023
Agent replied · 23 October 2024
Hi Lee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been, and particularly how fantastic Julie has been at making things less stressful for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotService from Dan was second to none
Service from Dan was second to none, very informative, prompt and handled every issue we had perfectly. 100% would recommend.
Richard · 28 November 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 1/5
Trustpilotgreat company if you want to lose value…
great company if you want to lose value on your property & lose your buyer; who cannot sell when the going gets "really" tough! (i.e. - slow down in economy/market) - in a good market even a monkey can sell anything! They are NOT able to prove their mettle in genuine tough times with incompetent progression staff.
George · 23 October 2023
Agent replied · 23 October 2024
Dear George,Thank you for taking the time to leave us a review. We regret to hear how dissatisfied you are with the service that you have received. We would like to assure you that customer service is extremely important to us, and we feel strongly about investigating any concerns raised so that we can continually improve the service we provide. Unfortunately, we are unable to locate you in our system with the details provided. However, we are keen to discuss your experience and would appreciate if you could reach out to our customer support team on: 01702 540802 or at customer.support@arunestates.co.ukKind regards,Cubitt & West.
★★★★★ 2/5
TrustpilotHad a terrible experience with Zoe
Had a terrible experience with Zoe. Very rude on the phone. Accused me on wanting her to but a number down on paper which was so far from the truth its ridiculous. Wont be contacting them again because of this.
Consumer · 18 September 2024
Agent replied · 23 October 2024
Thank you for your review. Unfortunately, we have been unable to identify you without a name and you have not responded to our request for further information through Trustpilot. We would be grateful if you could contact customer.support@arunestates.co.uk providing your full name so that we can assist you further.Thank you. Cubitt & West
★★★★★ 5/5
TrustpilotWhat a wonderful service from start to…
What a wonderful service from start to finish, everything was easy and smooth, communication was perfect, I would defiantly recommend. Maddison and Julie who I dealt with the most were amazing lovely and very helpful. I would defiantly use them again
Annabel · 31 August 2024
Agent replied · 23 October 2024
Hi Annabel,We're delighted to hear that Maddison and Julie provided such a helpful service. Your recommendation means a lot to us, thanks for taking the time to leave us a review.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotEverything went very well
Everything went very well and there were no hiccups. Communications were good. Julie Bramble and Zoey McGovern looked after the transaction and were friendly and efficient.
Mr · 18 February 2022
Agent replied · 23 October 2024
Good afternoon Mr Marshall,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Julie & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotHome purchase made easy
We purchased our dream home through Cubitt and West and were, unfortunately, part of a long chain, taking several months to complete. Julie ensured that we were kept informed of every step along the way making it easy to liaise with solicitors and other key players involved in the process. It really did go without a hitch and we are now all smiles, as we walk around our lovely new home!
Paul · 4 July 2022
Agent replied · 23 October 2024
Good morning Paul,Thank-you for your kind words about the team at Cubitt & West and in particular, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotFriendly, helpful staff
The friendly, helpful staff at Cubitt & West made the sale of my property relatively painless. From useful advice on how best to present the property for sale in the first place from Maddison, to regular updates, gently chasing others when necessary and skilfully overseeing the sale's progression by Julie, very pleased with the service.
PATRICK · 11 November 2023
Agent replied · 23 October 2024
Hi Patrick,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how painless they've been able to make the sale of your property with useful advice and regular updates throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCubit and west waterlooville
Cubit and west waterlooville, what can I say from first meeting Maddison to give us our valuation to meeting Robin, Emily and Nicola what an enthusiastic team of people. Getting us sold subject to contract so quickly in a matter of days and each one has been supportive and understanding to our requirements in finding our new home. We very much look forward to finding our future home very soon.
Alison · 20 July 2022
Agent replied · 23 October 2024
Good afternoon Alison,Thank-you for your kind words about Maddison, Robin, Emily & Nicola from the Waterlooville office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director
★★★★★ 5/5
TrustpilotAden has been a wonderful…
Aden has been a wonderful representative of Cubitt & West. Spoke with him yesterday morning and I have not met anyone who was so helpful and supportive. I have spoken with several agencies, trust me! Thank you Aden for your support so far. You have been fantastic!
Obehiaghe · 28 March 2023
★★★★★ 5/5
TrustpilotExcellent service and support from the…
Excellent service and support from the Redhill team,but especially Michelle & Gina whom although very efficient & professional were warm, caring and supportive throughout the process. I would highly recommend.
Jean · 8 March 2021
Agent replied · 23 October 2024
Dear JeanMany thanks for taking the time to leave a review of our Redhill office. It's great to read that you found Michelle and Gina not only efficient and professional but also caring and supportive and i know that they will be over the moon to read your kind words and recommendation. Wishing you all the best in your new home. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotJames and his team have been excellent…
James and his team have been excellent while they have been selling our house. Also helping with the purchase of another property.
Gill · 29 June 2022
Agent replied · 23 October 2024
Thank you for your kind review.
★★★★★ 5/5
TrustpilotCubitt & West Southsea
Cubitt & West Southsea. Maddison, Claire and the team did a great job in selling our house for us. They were professional and friendly. Can’t praise them highly enough.
Jeremy · 19 April 2021
Agent replied · 23 October 2024
Good afternoon,Thank-you for you kind words about Cubitt & West Southsea and in particular Maddison & Claire; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotGeorgia single handedly restored my faith in Cubbit and West
I had nothing but positive interactions with Georgia Morris. She has consistently gone above and beyond and treated me in a way that no one else has: like a fellow human. I have felt seen, heard and supported. I hope that she is rewarded for her unparalleled (and previously unseen in my experience) commitment to support tenants like myself when they need it most. Because of Georgia I ended my tenancy with an overall positive feeling about Cubitt & West.
Erin · 22 March 2024
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service, prompt and clear communications. Moved into my new house seamlessly, with great support. Special thanks to Ella and Maria for all their help.
Giorgos · 31 October 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotDealing with Cubitt & West has been a…
Dealing with Cubitt & West has been a pleasure from start to finish, the whole experience has been really easy and stress free. A special thank you to Ciaran Street for assisting along the way, a great asset to Cubitt & West in my opinion.
Mikki · 3 May 2023
★★★★★ 5/5
TrustpilotMy family moved into the house…
My family moved into the house entirely. The service which was provided by Ella Head is great and professional! We appreciate all her efforts for helping us.
Celia · 26 August 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 4/5
TrustpilotVery helpful and professional
We were assisted by Julie Bramble who was our link between our solicitors and buyers. No question was too much trouble and she always got back to us when she said she would. She made the whole experience which took over six months easier to handle, even if it was just to give reassurance that things were moving along. The whole team were very helpful.
Joanna · 20 December 2022
Agent replied · 23 October 2024
Hello Joanna, Thank you for your kind review - we will pass this on to the team! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotAlia is fantastic
Alia is the nicest agent I have had the pleasure of working with. She has helped me get onto the property ladder. Really friendly and helpful. I highly recommend Cubitt & West.
Justin · 18 March 2024
★★★★★ 5/5
TrustpilotAmazing work from Abbie, Beth and Sharon
Really easy to put applications through, especially for young people. Don’t ever hesitate to put your details forward if you don’t get chosen for another property because they really go above and beyond to find you your home. Abbie and Beth have been an amazing help, can not fault them at all! Amazing help from Sharon also who helped with the last couple days to pass messages on etc! Enjoy the job, you’ll love it! Thank you so much cubitt and west.
Kai · 14 March 2024
★★★★★ 5/5
TrustpilotFrom start to finish Cubitt and West…
From start to finish Cubitt and West have been the best estate agents I’ve ever dealt with. Great communication throughout and very honest, transparent and helpful when guiding you through each step. I’d like to thank Chris, Sammy and Linda for their help ensuring we move into our new home. Would definitely recommend.
Beckie · 2 July 2022
★★★★★ 5/5
TrustpilotThe best place to find your next home
It is tough being new to the UK and also searching for a house, but trust me, Paige and Marcus from Cubitt and West made it so easy for my family to find a house and to settle in at ease. They kept me always updated on every step of the process and was patient and friendly throughout the process. The entire process to get a house was clearly explained to me and they had done a wonderful job following up on every aspect. I would surely recommend them to anyone who is searching for a house to rent in the UK also for anyone migrating to the UK, you can surely bet on getting an excellent house by contacting them. Regards Stalin
Stal · 12 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
