Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
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5/5
TrustpilotI would like to thank Chloe Sara andβ¦
I would like to thank Chloe Sara and Lisa for their assistance during the last few months. They are professional, friendly and informative. Look forward to working together in future.
MOHIT Β· 5 October 2022
Agent replied Β· 15 June 2024
Thank you for the comments above - the team take great pride in what they do!
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5/5
TrustpilotA very good service was provided by allβ¦
A very good service was provided by all from the beginning to the end of the process. Steve and Jason at the Nuneaton office are so approachable and are a pleasure to deal with. I only had contact with Michelle over the phone but she was very friendly and efficient, keeping me updated regularly on the progress. I will be recommending them to others. Thank you Loveitts!!
Mrs Β· 15 September 2023
Agent replied Β· 15 June 2024
We are very appreciative of your comments - thank you!
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5/5
TrustpilotSo grateful with our New Home
After renting our home for over 10 years we checked if we could buy it and luckily it was up for sell and we were given the first offer which we acceptedFrom this point we had a visit from Paul Barnes a very humble professional realtor he did the inspection and listened to all we had to say and more. He helped us with the negotiations as we had our suggested offer.When all was in place we were handed to Michelle Barnett who again was exceptional and so helpful. As first time buyers we had no idea of the processes and despite being in the sellers side she was there for us 24/7 to answer our quest and guide us.We could have not wished for any other team than Loveitts and no other than Paul and Michelle. Thanks so muchAnd to finish it off when handing over the keys she gave us a New Home Owners gift with all the goodies and cleaning stuff one needs on your day one in a new homeI got home feeling like this was a new home. In my words I said to my husband βMichelle had made me feel like I have just moved from our house into our homeβ and was all excited.Thumbs up to Team Loveitts and to Michelle and Paul
PC Β· 7 July 2022
Agent replied Β· 15 June 2024
Thank you for your kind words - you have made Michelle emotional, your words mean a lot.
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5/5
TrustpilotFantastic Service
Fantastic service by all the team at Loveitts. Big thanks to Michelle for sorting everything with my new purchase.
Jack Β· 11 September 2023
Agent replied Β· 15 June 2024
This is a great review and we thank you for this
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5/5
TrustpilotExcellent Service.
Although I have been associated with Loveitts for a number of years on the Letting side of the business, this is the first time I have used their services to sell a property. A single phone call to enquire resulted in a next-day visit from Mr Paul Barnes who explained very clearly exactly what was required from us, and a likely timescale. He then said that our sale would be handled personally by Michelle Barnett who immediately rang me to introduce herself sounding both knowledgeable and friendly. Our sale completed today with the various hold-ups being sorted out by Michelle dealing personally with the Buyers and keeping things on track. I felt quite happy to depart on a 2 week holiday abroad during the process knowing that all was in good hands. Would I use Loveitts again? Going by this example, most definitely. Many thanks.
Brian Β· 5 July 2022
Agent replied Β· 15 June 2024
Thank you Brian, a great review and enjoy your holiday!
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5/5
TrustpilotGreat service
I have been dealing with Michelle in the Coventry branch regarding a sales progression file. Michelle is always professional and helped push the transaction through the exchange. A pleasure to deal with.
Becky Β· 29 June 2022
Agent replied Β· 15 June 2024
Michelle is over the moon at your review. Thank you!
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5/5
TrustpilotI had just picked up the keys to myβ¦
I had just picked up the keys to my next property investment and I really canβt fault the team from Jamie putting my offer forward with speed to Michelle taking care of sales progression Even at times updating me on my own solicitors progression which was helpful however not being pushy. I had a great chat with Chelsea with regards to future valuations which was helpful and will be in touch soon once the property is ready. Thanks again for all your help and I look forward to working with the team at Loveits in future. Kindest regards Mehdi
Mehdi Β· 22 June 2022
Agent replied Β· 15 June 2024
Great to receive such a glowing review - the team are very appreciative of this.
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5/5
TrustpilotHighly recommended
First of all I would like to thank everyone on the loveitts team in Coventry for the professional way they managed the renting of my property. And the subsequent Auction of the property due to unforseen circumstances .The auction which was a smooth ride and delt with a lot of help again from the whole team at Coventry which I would Thoroughly recommend if you need to use this service. Thanks again Dave
Dave Β· 7 March 2023
Agent replied Β· 15 June 2024
Thank you for your kind words - we have worked with you for many years and it is great to receive this glowing review
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5/5
TrustpilotGreat service from Loveitts selling house at auction
We sold a house at auction through. They provided a great service, with Sally, Sara, Chloe and Lisa in particular working hard to advise us on selling via auction or traditional way, explain the auction process, advise on guide price, put us in touch with an EPC provider and marketing the property.Then on the day at auction the auctioneer was very impressive. Throughout the process, Loveitts were available for us if we needed to ask questions, they proactively kept us updated, and we were confident they were doing everything to get the best sale price for us.We also commissioned Emma at Loveitts to provide a RICS valuation, which was done promptly and professionally.
Clare Β· 21 May 2022
Agent replied Β· 15 June 2024
So pleased we were able to help from start to finish! It was a great result and a 'perfect' property to sell via Auction. It was our pleasure.
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5/5
TrustpilotAbsolutely fantastic service Michelleβ¦
Absolutely fantastic service Michelle was absolutely brilliant and will recommend this estate agents to anyone .. I will be using them if I ever need to!! Thank you very much π
Customer Β· 21 June 2022
Agent replied Β· 15 June 2024
That is great to hear, Michelle as our sales progessor strives to provide a 5 star service and it seems we have here - thank you!
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1/5
TrustpilotChanging my original review!
Changing my original review!What a bunch of scammers! Got me in the flat, now one replies to emails, people not caring, rude maintenance team. Everyone washing their hands off of me now they got me into a flat that is falling apart. Gallon of water leaking, no inventory pack, no water valve, meter. I was naked, freezing cold with litres of water pouring out the handle impossible to control the leak. Cupboard falling apart and I moved in 3 days ago! Unable to shower and having to shower at the gym.Requesting my water bill to be covered or/and end of the tenancy or legal actions will be taken.
Matt Β· 2 September 2024
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5/5
TrustpilotAmazing experience from start to finish
The agents at Loveitts that were involved in our house buying process were amazing from start to finish. They went above and beyond during the offer process and communicating with the seller for us. They frequently kept us updated, which makes a huge difference in the difficult process of buying a house, and provided us with the answers to the many many questions we had. They were always easy to contact and quick to respond with helpful responses. They were extremely professional but always kind and pleasant to deal with and made the process of buying our house run so much smoother, quicker and easier for us.
ET Β· 1 May 2022
Agent replied Β· 15 June 2024
Thank you for the fantastic review. Comments such as this makes us very happy!
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5/5
TrustpilotChloe was amazing
Chloe was amazing. Very patient..bery kind very caring and her communication was 1st class.. she should be treasured
Customer Β· 30 August 2023
Agent replied Β· 15 June 2024
She is spoilt rotten in the office so, yes we look after her well!
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5/5
TrustpilotLoveitts in Coventry took away the pressure
Loveitts in Coventry took away the pressure of buying a house. Once a sale has been agreed, I was passed to the sales progress team who assigned me a contact and a direct number who I was able to contact at any time for updates. For this reason, defiantly recommended a local estate like Lovetts agent instead of using a national brand. Thank-you Michelle, Jamie and Chelsey.
Nick Β· 1 August 2023
Agent replied Β· 15 June 2024
Thank you for this wonderful review. Progressing a sale is a key component that many agents fail to mention but we understand the value of having a dedicated sales progressor
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5/5
TrustpilotExcellent service
Excellent service. Very responsive and supportive throughout the home move process. Thanks Michelle Barnett, Jamie and Chelsey.
Mitch Β· 11 September 2023
Agent replied Β· 15 June 2024
Thank you for the five star review!
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5/5
TrustpilotAbsolutely fantastic service provided
Absolutely fantastic service provided. Right from the first viewing to the dedicated support received throughout the purchase process right up until completion. Special mention to Michelle who was brilliant.
Callum Β· 20 July 2022
Agent replied Β· 15 June 2024
Thank you for your fantastic review
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5/5
TrustpilotExcellent service
Excellent service, in a pressurised time limit they, Jade and Claire, really went the extra mile to work with me to secure a tenancy. Exceptional communication all the way through, whether that was on the phone, in person, or email, made you always feel like a person not just part of a transaction. Highly recommended.
Matt Β· 5 April 2024
Agent replied Β· 15 June 2024
The lettings team in Coventry are very grateful for your review and demonstrates the efforts that our team go to to get tenants moved in quickly. Thank you.
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5/5
TrustpilotExcellent estate agent
Excellent estate agent, Michelle was brilliant staff, very helpfull and always communicating with all parties.Thank you Michelle you helped me through this VERY stressful journey.
Customer Β· 14 December 2022
Agent replied Β· 15 June 2024
Thank you for your kind words. A stressful time hopefully made easier by the sounds of it!
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5/5
TrustpilotFast and efficient, couldn't ask for more
Chloe made the whole experience easy and seemless. She was there when ever we needed support and addressed any problems we had. Couldn't ask for any more.
Neil Β· 28 September 2022
Agent replied Β· 15 June 2024
Chloe was delighted to be of assistance and we wish you well with your new investment!
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5/5
TrustpilotI got top price for my house sale!
Sara Herbert and Sally Wilkins sold a house of mine via auction, one which I was struggling to sell in open market with another agent due to the nature of buyers these days, offering high, then trying to haggle a Β£20k discount before signing. So the frustration for me as a landlord trying to offload an empty property for 2 months prior was high when I asked Loveitts to take over. They dealt with every headache seamlessly considering I am no longer living in the UK and they sold the property in 4 mins in the next online auction they hosted for the top market price I asked for:). Needless to say I will be sending more properties through to them and thank them so much for an incredible service. Highly recommended to every landlord and investor who has little time to manage these headaches themselves!
HITHER Β· 5 February 2022
Agent replied Β· 15 June 2024
Hither, thank you for your kind words. Selling investment properties in Coventry is always exciting as they can vary so much. We are certainly looking forward to selling some more for you!
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5/5
TrustpilotGreat contact during all buyingβ¦
Great contact during all buying process. I was informed about everything all the time. Michelle and her team from Coventry was wonderfull and very helpful.
Magda Β· 5 December 2022
Agent replied Β· 15 June 2024
The team in Coventry are very thankful for your review. Communication is key and we strive to provide this at all times!
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5/5
TrustpilotWe had a perfect experience selling myβ¦
We had a perfect experience selling my late fathers property. The staff were all really fantastic at their job. Highly efficient, fast working and always kept us updated every step of the way. But more than that⦠the ladies we were dealing with were just lovely, honest, pragmatic down to earth people who made the whole experience an absolute pleasure. Absolutely would recommend to anyone looking to sell a property in the area.
Vikki Β· 4 December 2022
Agent replied Β· 15 June 2024
Thank you Vikki that is wonderful to receive a review such as this
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5/5
TrustpilotVery professional advice
Very professional advice; helped us with the sale of property and suggested various ways of advertising. Everything was handled by Loveitts to our satisfaction.
Aquapet Β· 4 January 2023
Agent replied Β· 15 June 2024
Marketing your property is a multi pronged approach at Loveitts - thank you for your kind words.
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1/5
TrustpilotBooked a viewing for a property inβ¦
Booked a viewing for a property in advance and told them to notify me if anyone else shows interest so I don't waste train ticket money to get there. I was told a day before the viewing that it was cancelled with no warning. When I called them and asked them why this has happened the woman on the phone patronized me and read off her script. Incredibly unprofessional, condescending and poor customer service (they couldn't even spell my name right in the emails). I will never use their service again and will not recommend them to anyone. They have no integrity.
Summy Β· 21 January 2022
Agent replied Β· 15 June 2024
Loveitts are disappointed to receive this review and would invite you to discuss your thoughts further. Please contact us on 024 76 228 111.
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