Trusted Agent profile · Leamington Spa
★★★★★
511 reviews across 2 platforms
16 Denby Buildings, Regent Grove, Leamington Spa, CV32 4NY
Loveitts's office in Leamington Spa, at 16 Denby Buildings, is rated 4.6 out of 5 across 511 reviews on two platforms, including 105 Google reviews rated 4.5.
Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
5/5
TrustpilotI have dealt with Avril and Lauren
I have dealt with Avril and Lauren, their patience and understanding are second to none. Great fun as well :)
Thank you for the excellent review the team in Nuneaton Lettings are over the moon with the review!
5/5
TrustpilotAbsolutely brilliant service from Loveitts
Absolutely brilliant service from the team at Loveitts, it’s been a long process but Michelle, Chelsey and Jamie have taken all the stress away of selling my property with them. From their useful portal to email and phone contact at every stage. And being a lovely group of people helps. If ever I move again I will be using Lovitts 100%
A brilliant review to receive - thank you!
5/5
TrustpilotI cannot fault the team at loveitts
I cannot fault the team at loveitts , what turned out to be a difficult buyer they were helpful and patient , Connor, Jamie , Chelsey and Michelle , we managed to get through the process with a sense of humour , to finally reach completion .
Working with a smile can help during testing times. Thank you for the review
5/5
GoogleOverall, my experience with Loveitts has been really positive. The communication was really agile, and Ryan and Scott were very helpful and provided support will all the doubts that I had, that were a lot, since I'm new in U.K. 100% recommended.
5/5
GoogleGreat communication from Jas and his team, always helping and answering any questions or concerns we had regarding our purchase of our new property in Warwick. Nothing was to much trouble for him and made us feel at ease with the whole process from start to finish 🤗 Thankyou Jas 🌸 🌸PositiveProfessionalism
5/5
TrustpilotMy experience with loveitts estate…
My experience with loveitts estate agents once again has been perfect, the support and knowledge I had for a very complex deal was incredible, the most impressive part was how responsive the team was I couldn't be more happier with the results. I look forward to future business with the team.
It was a pleasure to do business with you
5/5
TrustpilotMichelle went above and beyond and…thank you
Michelle went above and beyond and provided a great service , would highly recommend Loveitts
Michelle is very proud to receive this review and thanks you for taking the time to post this for us.
5/5
TrustpilotI cannot rate Loveitts highly enough
I cannot rate Loveitts highly enough. Right from the beginning when Carys came to value our late mums property, Chelsey then helped us followed by Michelle. The service and efficiency was excellent and we were kept up to date all of the time. A very difficult time selling mums house was made easier by the excellent service we had. I would not hesitate to recommend Loveitts
We are so pleased to hear we made your experience in difficult times easier. Thank you for taking the time to write a review.
5/5
TrustpilotI have just sold my house in 36 hours…
I have just sold my house in 36 hours using Loveitts and got the asking price!! This was due to no coincidence- The 2 young ladies Charis and Chelsey are a driving force of enthusiasm, possessing tenacity and displaying a level of professionalism that is first class. I have never written a review before in my life but after receiving this level of service I felt compelled to. A class act ! Thank you ladies and Thank you Loveitts! Sean Balsall Common
Good afternoon Sean,Thank you so much for your review, your kind words have really added a smile to our faces. We are so thankful to you for taking the time to write this. We look forward to speaking with you soon.
3/5
TrustpilotStarted off well but fees seem to be more important than customer service
At the beginning Loveitts were extremely helpful and easy to work with. Unfortunately my experience has been completed changed in the last couple of weeks by one email. I received a email which told me that Loveitts had contacted my Solicitors for my new purchase without my authority (as I am not purchasing through them) and that I should consider breaking the chain and move out of my house, without a conservation with myself being had. Unfortunately I got the feeling that the fees that would be paid on completion was slightly more important than customer service. Selling a house is stressful in itself and a more customer friendly approach would have been very much appreciated. On this basis I would not recommend.
Good morning Miss Lydon, Thank you for your feedback. All feedback is very important to us in order for us to improve our service. It is normal practice for agents to speak with conveyancers up and down the chain, very often we will liaise with solicitors that aren't involved in our own customers sales and purchases but rather those above or below in the chain. We are sorry that this came as an unexpected surprise. In relation to breaking the chain, this is something that was suggested by conveyancers and as such agents act as messengers to pose any questions or suggestions. At no point would we pressurise our own customers in to moving out of their home- particularity if the chain is not at threat of falling through and any sales being lost. Given that the property was sold within 8 days of going to the market we also hope for a stress free and smooth transaction up until completion- something the staff are assisting with and I am sure will keep you updated on. Thanks again for your feedback and may we wish all the very best for your future move.
4/5
TrustpilotMichelle- liaison officer extraordinaire!
Michelle played a pivotal role in getting (what ended up being) a complicated sale of my mother’s property. Liasing with solicitors, buyers and ourselves is both complicated and at times sensitive and she showed us professionalism, empathy and support. Selling a family home following bereavement needs to be handled with care and we found these qualities in MICHELLE.Thank you.
Michelle is very thankful of your review and always treats every sale with the sensitivity it needs. Thank you.
5/5
GoogleI dealt with Loveitts (Jas Bagri & Ryan Kros) when purchasing my new home. Jas and Ryan were both helpful, responsive, and professional, communicating in a friendly and approachable manner. They kept in regular communication throughout the process and would always respond promptly. Thank you both!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe sold our property via Loveitts in Leamington Spa. Despite the market turmoil, it was a stress free experience with great communication and advice. Many thanks to Jas Bagri for being so helpful and ensuring everything went so smoothly.
5/5
TrustpilotI can't recommend Loveitts Auction team…
I can't recommend Loveitts Auction team highly enough. From initial enquiry to completion of the sale, they were incredibly friendly, professional and informative. At the auction itself, we were so impressed with the way they conducted the negotiations, ensuring the best outcome for sellers and buyers alike. Thank you so much for ensuring the smooth and efficient sale of our property.
Fantastic review thank you, you are very welcome.
1/5
TrustpilotVery bad experience
Very bad experience. Came from Walsall, had some issues. I was late for viewing 16min. The said they can wait 15, but for that 1min the lady was rude and refused showing the property. I strongly recommend avoid this agency. If they are behaving like this, definitely not good for long term.
We are sorry for your bad experience, however access was not provided despite arrangement from the tenants in situ - this was out of our control but meant we could not proceed with the viewings as explained to all people who were present. We have made alternative arrangements with each party to conduct viewings again and would be happy to accommodate accordingly.
5/5
TrustpilotCharis and her team were superb in…
Charis and her team were superb in selling my house. They provided the viewings and expert help in negotiations leading to the agreed sale within a matter of weeks of being instructed . They also kept me up to date during the sale process and acting as a more than ample conduit with the buyer and their Solicitors.Would strongly recommend
5/5
TrustpilotPerseverance
The sale turned out to be really tricky for reasons that were no one's fault, and the marketing dragged on with several ups and downs. But John P never gave up or slacked off on the amount of effort and enthusiasm he put into getting the sale done!
A great review to receive - thank you
5/5
GoogleWe have just sold a property via Loveitts (Jas) and would highly recommend this agent's service. Jas was professional, informative, patient and resilient at all times, and helped support and navigate what was a difficult contract process
5/5
GoogleI am extremely pleased with the service provided by Jas Bagri who dealt with my sale. He was always very responsive and dealt with enquiries quickly and efficiently. There were many hurdles to overcome in the process and Jas helped to make the difficult moments smoother.PositiveResponsiveness, Professionalism
5/5
TrustpilotIt was really not a simple straight…
It was really not a simple straight forward purchase and yet Loveitts hung on in there and we felt that they were working just as hard for us, as buyers, as they were for the sellers.Good communication and easy to deal with.Thank you for all your hard work
A great review. Getting a sale over the line can be challenging but our aim is to succeed and here we have!
5/5
TrustpilotReliable team
We have used Loveitts for many years. Avril has always been prompt and professional. Recently Katie has also been involved with the management of our properties. We have always been happy with the service we receive from the team at Loveitts.
Great to read this review
5/5
TrustpilotHighly rated estate agent
Very professional company got the property sold in under 2 weeks at £5000 over the original asking price. When we needed help with additional services they had great contacts to refer us to. Superb company to deal with and have such friendly and helpful staff.
We are honoured to receive a review such as this and great to achieve a sale over asking price. Many thanks
1/5
TrustpilotLandlords beware
Landlords beware. They withhold money from your rent for repairs that you haven't consented to. I explicitly told them to not make a certain repair only to find money deducted for that repair from my monthly rent. They lie at every step, to your face. Do not use them.
Anna,Loveitts strongly refutes these claims and have discussed the matters with you directly. A contractor call out charge was taken from the rent and at no point have we mislead or lied but informed you as to what the charge relates to. We are happy to have a further conversation with you on the reasons for this review if requested.
5/5
Trustpilot1st Class Service
From day one the service we received was 1st Class. Michelle, Connor, Jamie & Chelsey have all been fantastic. We were regularly contacted and kept up to date on the progress of our property sale. Highly recommended.
Amazing! The team in Coventry are overjoyed to get this 5 star review. It is great to hear that we would be recommended.
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