Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to take the chance to highlight the exceptional professionalism of the all Belvoir team members!! Everyone has a great passion for the work they do. I wanted to thank the way they treated me during these almost two years I've been in England. I always felt super supported. It was like I was in my own house ... Please, always keep this attitude of passion. Thank you.
Pedro Coelho
Miguel · 2 January 2019
Agent replied · 31 December 2024
Dear Pedro You are a true gentleman and we want to thank you so very much for your wonderful review, you dont know how much it means to us all here :-) Hope to see you soon!
★★★★★ 4/5
GoogleAshton at Belvoir was really great at keeping us up to date on our house-buying journey. However, we were expecting to be called to pick up our keys and we only got an email which meant we did not see it straight away which delayed our move on the day by 2 hours.
Hester · 1 January 2023
Agent replied · 31 December 2024
Dear Hester
Thank you so much for taking the time to leave your super review. I have spoken to the team and they confirmed that they did send you and email at 14.08 - 22/6/22 to let you know your keys were ready for collection - however, you should have also had a call, which is normal practice for us, so I can only apologise! I know what its like wanting to get into your new property!
Kindest Regards
Sue, John & your Belvoir team!
★★★★★ 5/5
GoogleMy partner and I are in the process of renting our house out for the first time and we chose to use Belvoir as our agents. Conor and Tracey have been great throughout - they have been very responsive, helpful and friendly. We could not have asked for a better service to date!
James · 1 January 2023
Agent replied · 31 December 2024
Dear James
Thank you so much for your kind review and for choosing us as your Agents!
Best Wishes
Sue, John & your Belvoir team!
★★★★★ 4/5
GoogleGood initial contact. Immediate corrective action in case of misunderstanding in viewing. Taking ownership of customer's preferences. Very good overall service. Thanks to Conor.
Vihar · 10 February 2018
Agent replied · 8 February 2025
Vihar, thank you for your kind words and this super review!
★★★★★ 5/5
GoogleAmy Cunningham came to do a market appraisal on our property and was exceptionally professional, helpful and had great insight into the local market. She offered excellent advice and came to the appointment with a large amount of pre-prepared market data which she had obviously taken great care to collate. An exceptional non-pushy service and if we do decide to sell, I would have no hesitation in using Amy and Belvoir's service.
Debbie · 2 January 2018
Agent replied · 31 December 2024
Debbie we're so happy you found Amy to be so supportive during your experience here at Belvoir Leamington Spa, your review means a great deal to us, thank you!
★★★★★ 5/5
GoogleWe had a very good experience buying a house with Belvoir. Amy was efficient, friendly and helpful throughout the process, thank you!
Frankie · 10 February 2019
Agent replied · 8 February 2025
We are so happy to read such a great review about Belvoir Leamington Spa! We hope to be of service to you again in the future. Best wishes, Belvoir Leamington Spa
★★★★★ 5/5
GoogleBought my house through these guys and they were brilliant; professional, thoughtful, helpful and really on the ball. They went the extra mile whenever they could. Highly recommend them.
Gemma · 4 July 2024
Agent replied · 31 December 2024
Dear Gemma
We are absolutely delighted to receive your superb review!
Thank you so much!
Kindest Regards
Sue, John & your Belvoir team
★★★★★ 5/5
GoogleIn our search for a Letting Agent to help us rent our property, we visited several local Estate Agents. The Belvoir team in Leamington stood head and shoulders above the rest. Their knowledge of the market is brilliant, their friendly and helpful manner was and continues to be outstanding. We will use their services in the future and would definitely recommend them to friends and family. Steve & Ellie Marples
Ellie · 2 January 2019
Agent replied · 31 December 2024
Dear Ellie & Steve Thank you so much for your wonderful review, it means a great deal to us I can assure you! Being family-owned and family-run, we take everything personally as do our fabulous dedicated team!
★★★★★ 5/5
GoogleBelvouir (Leamington Spa) has gone above and beyond to help me, they have fantastic customer service with such a friendly and helpful team!
Harriet · 10 February 2018
Agent replied · 8 February 2025
We really appreciate your feedback! Hope to see you soon!
★★★★★ 5/5
GoogleExcellent assistance from Belvoir with our new property. We moved in extremely promptly and Belvoir helped make this transition an easy process. A few items we were shown in initial viewing were left out of inventory, but this isn't a major issue. We would happily use Belvoir again and am glad we can depend on them in the future...
Jack · 1 January 2022
Agent replied · 31 December 2024
Dear Jack
Thank you so much for taking the time to leave your super review and pointing an error out to us.
Delighted you are our tenant!
Kindest Regards
Sue, John & your Belvoir team!
★★★★★ 5/5
GoogleI have had an amazing experience with Belvoir. They have been professional and friendly from the very first moment we inquired about the property. They always reply as soon as possible and have helped us sort out any issue quickly and efficiently. Best letting agents in Leamington! A big thank you to Tracey!
Micol · 2 January 2019
★★★★★ 5/5
GoogleBelvoir are good at what they do, simple as that. They have looked after my requirements as a landlord for four years, first John and now Conor. I value the consistency and long term relationships that come from dealing with a family firm. They have good people working for them and reliable contractors when something needs doing at my property.PositiveResponsiveness, Quality, Professionalism, Value
Leigh · 1 January 2021
Agent replied · 31 December 2024
Dear Leigh
We are so delighted to read your fabulous review, it really does mean a great deal to not only myself, John & Conor, but to our wonderful ' Belvoir-family' team!
We look forward to continue being of service to you!
Kindest Regards
Sue, John & your Belvoir team!
★★★★★ 5/5
GoogleWe are a local Company and supplier of Inventory services. Over the past 12 months we have worked with owners Sue/John and can genuinely say they care about what they do. The office team are fantastic and there is always a friendly and helpful atmosphere. The whole experience from our end has been extremely positive and we are very pleased to be their supplier. We highly recommend them.
Ivy · 10 February 2019
Agent replied · 8 February 2025
Dear Nick,
Thank you so much for your kind review, we will pass your kind words on to the team.
★★★★★ 5/5
GoogleI am just completing on a house sold though Belvoir in Leamington. I cannot thank Alfie and the team enough with their professional, friendly and efficient service on this property. Belvoir have been a pleasure to deal with and i would recommend to anyone that asks. Thank you again all at Belvior!
HARRIET · 10 February 2019
★★★★★ 5/5
Googlewhen I was looking for rental place to stay, Belvoir staffs were kind and amazingly helpful. John, especially, offered an enormous help to find a place for me and my husband to stay. We were new to the town but luckily we met Belvoir and we could take an easier process to settle down in the town. Thank you Belvoir !! Your team is amazing :)
Sophia · 2 January 2020
Agent replied · 31 December 2024
Dear Sophia Thank you so very much for your kind words, it is a pleasure to welcome you to our lovely town and to be of service to you and your husband! Kindest Regards Sue, John & your Belvoir team!
★★★★★ 5/5
GoogleBelvoir were very professional and helpful throughout the difficult process of finding our dream place. Particularly Jaeneeta who was able to process our information and references in a short timescale to ensure we could move in on the intended date. Would recommend them to friends and definitely use again. Thank you Jaeneeta & team!
Shamil · 10 February 2017
★★★★★ 5/5
GoogleBelvoir marketed our flat really well with an excellent walk through video. Conor worked extremely hard to let the property and was great at communicating. Very responsive and kept us fully informed of viewings and progress.
Mark · 1 January 2024
Agent replied · 31 December 2024
Dear Mark
A huge thank you for your super review!
Kindest Regards
Your Belvoir Team!
★★★★★ 5/5
GoogleLovely staff, very friendly and attentive - couldn't have done enough for us, especially Sue and Keri!
Csmr45 · 10 February 2020
Agent replied · 8 February 2025
Dear Callum You have been a pleasure to meet, thank you so much for your kind review! Kindest Regards Sue, John & your Belvoir team!
★★★★★ 5/5
GoogleBelvoir recently acted for us on our property in leamington spa and I have to say that their marketing was second to none with such good quality photos and a walk through video which was great. Being first time land lords belvoir were also great at walking us through every step of the tenancy process from the initia search to move in day. Fully recommend!
Robert · 2 January 2020
Agent replied · 31 December 2024
Dear Robert Thank you for your kind words, we get excited when we compile our marketing and seeing the results! Thank you once again! Kindest Regards Sue, John & the Belvoir team!
★★★★★ 5/5
GoogleBelvoir were responsible for letting and managing my flat for over 3 years. Never had any problems. Always communicated well. If a tenant had an issue they would be in touch ASAP. Would hugely recommend.
Amar · 1 January 2024
Agent replied · 31 December 2024
Dear Amar
Your super review has been most gratefully received! We are so very proud of our teams, so to receive such an accolade is great!
Kindest Regards
Sue, John & your Belvoir team!
★★★★★ 5/5
GoogleI rent a property from Belvoir for (nearly) 4 years and could not praise them enough. Their help and assistance throughout was great. Thank you so much to all the staff at Belvoir!
Claudia · 5 February 2024
Agent replied · 31 December 2024
Dear Claudia
Thank you so much for your kind words, greatly appreciated!
Kindest Regards
Your Belvoir Team!
★★★★★ 5/5
GoogleAn excellent service from Belvoir. I would highly recommend this Estate Agents office as they have been incredible in helping me sell my parents house. Don’t look anywhere else. Just use these guys.
Richard · 5 February 2024
Agent replied · 31 December 2024
Dear Richard
Your review is an absolute honour to receive, thank you so very much!
Kindest Regards
Your Belvoir Team!
★★★★★ 1/5
Google- multiple issues with the house including mould, burst water pipes and uncontrolled heating was never properly fixed
- these concerns were raised multiple times, instead we were only reassured with emails, but no actions followed
- generally just a lot of talking and no actions, which was very exhausting and frustrating throughout the whole year
- extremely disappointed for all the service promised
Anna · 10 February 2020
Agent replied · 8 February 2025
Dear Anna.. Thank you for taking the time to write a review... I am in Antigua at the moment but I do hope my replying shows you how concerned i/we are regarding your input. We are very very sadly between a'rock and a hard place' with your property....your landlords will not allow us to use our own contractors but we have to rely on theirs of whom we are not allowed to contact directly.. These particular landlords own many student properties both in Leamington and Coventry.. We have battled with them to request that we use our reliable contra tors.. But despite my comminication previously it seems all to no avail. I can assure you that Sue Harvey your property manager has reported your issues repeatedly and been promised resolutions.... She has been texting me this evening.. We have all the evidence to show you this that we have 'upheld our side' to you repeatedly. Anna.. I/we are so very disappointed and cross.. Not with you at all but you can imagine why we are. Despite this, your landlords are super people but it serms once again.. Their contractors have let thrmdoen.. Us down.. But more importantly... You and your colleagues... For that we are truly sorry. Please don't hesitate to arrange to come and see us at our office.. Even if you just want to vent. We wish you all the very best for your future and once again.. So sorry you have endured these issues. Kindest wishes.. Sue, John and your Belvoir team.
★★★★★ 1/5
GoogleIncredibly patronising and slow. Not worth the hastle of renting with, they are patronising in every email and just hope you forget about the problems rather than make any attempt to solve them. It took 2 months and 20 emails just to get a broken dryer replaced.
Ben · 9 January 2023
Agent replied · 8 January 2025
Dear Ben
I/we are very sorry to hear how you feel about us here at Belvoir. I have spoken and seen the correspondence to and from the team and your landlord involved in your issue with a faulty dryer. We do fully understand and appreciate that you have paid in your rental for a working appliance, however as with all things in life, sometimes they break or just don't work for whatever manufacturing reason. I do know that your landlord attempted to get it 'fixed' in the first instance and as this wasn't successful, he then ordered a new one and replaced it. I am afraid he cannot do more than that and is not expected to. I am afraid with the current economic climate, I can sadly assure you that 'everything' is now taking a lot longer to be delivered. I do know for a fact that we never 'forget about any problems' we are a family-owned and family-run business and that is not our 'modus operandi' at all and neither will we accept that from our teams, I have seen the evidence of 'all' the many emails back and forth so I know your frustrated comment to not be true. I have also been informed that your landlord has 'gone above and beyond' for you in regards to fixing/replacing issues that are in fact your as the tenants responsibility. I have also seen an email sent from your landlord to our team this week regarding his own perceptions on your repeated communications. As a student, you are of course entitled to be given the exact same level of care as any other tenant and we will continue to provide this for you. Sadly, you will find when you have your own property, that appliances and maintenance issues rarely get replaced or fixed within a quick timeframe, let alone that of a rental property. I am currently having to dry my washing on the radiators at home whilst using a de-humidifier, as is my 87 year old father, so we do know how you must have been very frustrated with not being able to dry your clothes! I also know that your landlord has reimbursed you for the cost of you drying your clothes, so that's a consolation for you.
We wish you a very merry Christmas and a great New Year Ben and as I said, we will continue to support and provide you with your tenancy needs.
Best Wishes
Sue, John & your Belvoir teams.
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