Trusted Agent profile · Lawford
★★★★★
288 reviews across 3 platforms
2 Station Rd Manningtree, Lawford, CO11 1AA
Part of Fenn Wright, see every office.
Fenn Wright's office in Lawford, at 2 Station Rd Manningtree, is rated 4.6 out of 5 across 288 reviews on three platforms, including 80 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Fenn Wright hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lawford.
Every review we hold for the Lawford office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional service from day 1 to the…
Professional service from day 1 to the completion of the house sale.Our sale was a particularly complicated and difficult sale and would most likely never of happened without the outstanding support of Kirsty King.We would totally recommend Fenn Wright and would have no hesitation in using again.
5/5
TrustpilotProperty purchase Purchasing a property can be and is…
Purchasing a property can be and is very stressful, Kelsey helped the purchase of our sons property a lot easier and was always available on the phone and emails. Kelsey also spent time to engage with the solicitors and mortgage company to get the purchase over the line. She is a fantastic asset to fenn wright. Many thanks again for your help. Very professional service. Darren northover
1/5
TrustpilotTerrible customer service
Wanted to view a property they have listed. The girl on the phone very unprofessional and telephone manner shocking.Wanted to view the property to make sure it's suitable for my family needs. I'm integrated on the phone. I'm not going to do a 140 mile round trip to waste my time. Won't be using this company. Wish I had seen the reviews prior to calling them. Would have saved my time.
5/5
GoogleFenn Wright (Tony) gave excellent advice and supported us through the process finding a buyer quickly who paid more than we'd expected. Recommend unreservedly.
Hi Simon, many thanks for your review which has been passed to Tony and the Manningtree team. Thank you, Stella
1/5
TrustpilotI wouldn’t recommend Fenn Wright for…lettings
I wouldn’t recommend Fenn Wright for sales letting. I previously had 20 years plus of dealing with them with no issues, but in the past 6 months I feel the service offered has gone down hill considerably!I had 3 properties with them but had major issues with them and their contractors on a new tenancy where I was told their cleaners had been in but on visiting the property, I found they hadn’t, I informed the agent who arranged for the cleaners to go back but the quality of cleaning was still very poor. I found out myself as there was no inspection from Fenn Wright to assure this had been done. I was even told that the cleaners had been in to clean, when in actual fact they had not.As I was disappointed with their service, I moved the portfolio to a more reliable agent. Fenn Wright were to hand over the keys to our new agent but Fenn Wright had lost keys to two of our properties. They were instructed to appoint a contractor to rectify the issue but failed to instruct him properly, resulting in yet another failed attempt at resolving issues, which they had caused.In my opinion the service I received was unprofessional, lack of communication between staff and I felt staff were undertrained or lacked experience in dealing with managing my portfolio and that some staff would benefit from supervision.I will not be using Fenn Wright in the future!
5/5
TrustpilotKirsty is amazing and gets the job done…
Kirsty is amazing and gets the job done 👍🏻
5/5
GoogleFenn Wright ,handled our rental move extremely well I have no complaints. Thankfully they were there to answer any of our questions. Unfortunately the other agents were anything but helpful so we would not hesitate to use and recommend them to my friends.
Hi Jo, thank you for your kind review which has been passed to our management team. Thank you, Stella
1/5
GoogleFenn Wright advised a tenant there is a parking space right opposite my double garage door 🤔 make your own mind up as to their motivation for income ..cos I struggle to get out of my garage ..but they got their let ....in law that is a private nuisance and i will be pursuing my case .. …
Hi John, we have seen your comment above and would like the opportunity to look into this. Please can you contact our Lettings department at the Manningtree office on 01206 397 222, thank you.
5/5
TrustpilotThe very professional service from the…
The very professional service from the first meeting to the valuation and onwards with the viewings and onwards to the sale, I could not have had a better service, I was kept informed and up to date along the way from everyone at the office, just brilliant.
5/5
TrustpilotPerfect from start to finish…
The entire sales team for our new build property purchase at Brantham heights have been fantastic.We have been kept up to date with progress from start to finish. We have now moved in to our property and the transition has been seamless. They could not have done any more for us than they have. Much appreciated first class service.
1/5
TrustpilotAVOID AVOID AVOID
Avoid like plague, these crooks are modern days racketeers. Needless to say that while renting with them wasn’t the best experience ever, I requested a few works like a faulty heater and door handles for them to call me back literally months later to say they’re sorry their maintenance man let them down and they forgot about the issue.Later I’ve lost my job and we had no move out, when telling them about it they first tried to make me pay an astonishing amount of money for an early release. We negociated that and agreed I would pay £1000 fine only to be released from the contract and they assured me no further payments will be requested from us. When we moved out we have cleaned the flat throughout and made sure it’s left spotless.Now they are harassing us and keep requesting further payments from us because apparently the have don another cleaning of the flat. THEY ARE THREATENING TO DESTROY OUR CREDIT SCORE IF WE DON’T PAY THEM THE MONEY THEY WANT.Look, It is a perfectly normal thing for a property to need a quick refresh after tenants have moved out but since when that charge was meant to be put on the tenants? Admit the landlord decided to redecorate the flat once we moved out now are we supposed to be liable for that also? What kind of racketeering is that?I feel utterly disgusted by Fenn Wright’s behavior and practices.JUST STAY AWAY FROM THEM.
5/5
YellOutstanding service
Throughout the whole experience Tony & Carla have been instrumental in securing the successful selling of the property, keeping us updated and informed with the progress. We have been very impressed with the quality of the service they provide it and would highly recommend them.
Hello, thank you for your fantastic feedback which has been passed to Tony and Carla. Thank you, Caroline
5/5
TrustpilotExcellent Service
We sold our property through Fenn Wright and have been extremely impressed with the service. Weekly updates from the start of marketing, secured us a buyer and then stayed in constant contact with the solicitors and purchasers right up to completion. A really outstanding service. We are very grateful to Charley in particular
5/5
TrustpilotExcellent service and support
The property was not an easy one to sell. The marketing material that Fennwright prepared was excellent as was their communication and feedback. Once an offer had been agreed the post sales support in seeing the sale through was absolutely superb.
5/5
TrustpilotVery professional excellent service
Very professional service with a personal approach and excellent communication throughout the entire process
5/5
TrustpilotExcellent Service
Excellent service from the initial accurate valuation (as opposed to the competitors) to the ongoing update service with how the process / chain / completion was progressing. We were very pleased. Professional and personable. Thanks
1/5
TrustpilotAvoid
My review is for Fenn wright and a specific land lord.
5/5
GoogleVery friendly, answered all our questions .... and we had many! Excellent service.
Hi Katharine, thanks for your review, which has been passed to the team at Manningtree, Stella.
5/5
TrustpilotFive star estate agents.
Great communication, regularly updating me on where I was in the conveyancing process. Polite, respectful and contacted the seller direct with my queries. The best experience ever from an estate agent.
5/5
GoogleExcellent and timely communication, great attention to detail and always available on the phone or email. I found the whole team at Fenn Wright to be exemplary. I have purchased and sold through them and wouldn't hesitate to recommend.
Hi Michael, thank you for your great review which has been passed on to our team in Manningtree. Thank you, Caroline
5/5
TrustpilotGreat experience with fenn Wright…
Great experience with fenn Wright selling my property this year. The fee was reasonable in comparison with other estate agents and the whole process was quick and professional. I'd especially like to thank kirsty King for her hardwork, she handled my sale from start to finish and was extremely helpful and efficient throughout.
5/5
GoogleHave been working with Paul at Fenn Wright for over a decade, his standards are extremely high and his knowledge of both the market and legislation regarding rental properties is excellent. Would highly recommend.
Hi Jay, many thanks for your fantastic review which has been passed to Paul and the team at Manningtree. Thanks again, Stella
5/5
TrustpilotHappy movers
Fenn Wright were proactive in seeking out the right buyer for our property during a very difficult year for the housing market in 2023. After several months the house was sold with a short chain and Fenn Wright tirelessly pursued the process to Exchange with constant communication with ourselves.
5/5
TrustpilotProperty Purchase
I purchased a property through Fenn Wright and I must say was very impressed with the updates and professionalism of the team and specifically Hannah Potter who was my main contact. Highly recommended!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Fenn Wright hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lawford.
