Trusted Agent profile · Lawford
★★★★★
288 reviews across 3 platforms
2 Station Rd Manningtree, Lawford, CO11 1AA
Part of Fenn Wright, see every office.
Fenn Wright's office in Lawford, at 2 Station Rd Manningtree, is rated 4.6 out of 5 across 288 reviews on three platforms, including 80 Google reviews rated 4.6.
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Every review we hold for the Lawford office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Customer Service
The service we have received from Fenn Wright has been second to none. The staff are knowledgeable, friendly and can't do enough to help. We had some difficulties with our purchase as there were some hurdles to overcome but Kirsty King supported us every step of the way and did all she could to get our purchase over the line. We couldn't be more grateful and will definitely be going back to Fenn Wright if we are looking to sell in the future.
5/5
TrustpilotWe were kept informed every step of the…
We were kept informed every step of the way. Kirsty was on the ball and made sure everyone else was on the same page.
5/5
TrustpilotWe cannot recommended fenn wright more…
We cannot recommended fenn wright more highly, we found a house before ours was on the market and Phil did all he could to sell our home to the get the house we could see so much potential in. He communicated with us regularly, gave advice and overall just fantastic. Kelsey in the sales progression was just as amazing and kept in refuel at contact pushed everything through and deserves so much praise for the work she does. Thank you fenn wright
5/5
TrustpilotKirsty couldn't have been any more…
Kirsty couldn't have been any more helpful than she was along with keeping us updated from start to finish super friendly service with nothing being too much trouble! Highly recommended
5/5
TrustpilotJo is Amazing! :)
We are in the process of buying a house through Fenn Wright and have been showed around the house on two occasions by the fabulous Jo Falltrick. Jo is absolutely wonderful and a real credit to Fenn Wright. She is always very polite, knowledgeable, considerate, punctual and generally lovely. She made over two viewing experiences really enjoyable and easy and we can't thank her enough. 10/10, A* service. Thanks Jo :)
5/5
TrustpilotHelpful and responsive
They have been so helpful during the transaction. Kirsty has been calling me every week to update the progress of the transaction and very responsive in any questions raised. I’m very happy with their service.
5/5
TrustpilotGreat Service
Charley Howgego looked after our purchase, she provided great service, keeping us informed during negotiations, responding quickly to queries and then keeping us updated regularly as the sale progressed. We highly recommend Charley
5/5
TrustpilotGreat Estate Agents
Great Estate Agents. Nothing negative to say. Paul and Phil in the sales team were great. Kirsty in the progression team was also fantastic- she kept us up to date and informed each week of where we were at, chasing up and down the chain and ironing out the niggles to get us over the finishing line. Wouldn’t hesitate to use Fenn Wright again and would thoroughly recommend to anyone thinking of selling/buying. Thank you once again to the whole team.
5/5
TrustpilotHouse Sale
Kirsty did a brilliant job in getting the sale over the line to meet our preferred completion date and keeping us in the picture throughout the sale process.
1/5
TrustpilotDisappointed
Very disappointed with recent contact with branch in Essex. Enquired about a property and was told it was sold so my questions were not answered. In the next 2 weeks the property came back on the market and yet no one thought I was hot enough a sales lead to be contacted again. Very poor organisation and sales technics especially as I was very interested in the property concerned. Wouldn’t engage with them for a property again due to lack of attention to detail.
5/5
TrustpilotExcellent service from beginning to…
Excellent service from beginning to end. Chris was professional and very factual, and had good advice about the area. Shannon went above and beyond constantly throughout the tricky process of a large chain, keeping everyone informed and facilitating everyone involved. Highly recommended and I wouldn’t use anyone else.
5/5
TrustpilotI would like to say that Kirsty at…
I would like to say that Kirsty at stanway is absolutely amazing , she was the one to call me to let me know about a house I loved was back on the market . Getting my house is all down to Kirsty and her amazing support .
1/5
TrustpilotAvoid at all costs
Don’t think I’ve ever bothered to write a negative review about anything before but this is well needed. I rented a property through this company for two years and it was the worst experience ever. They never dealt with a single issue I raised promptly, they made my end of tenancy exit hell, their constant lack of communication resulted in me ending up out of pocket despite me requesting information for end of tenancy information two months prior to which I had no response. They were extremely efficient at communication when they were collecting funds and other issues that benefited them but conveniently ignored my plea for action due to having to throw away half of my furniture due to mould damage from internal walls (this was not the first mould related issue I had raised about this property). The two young lads I spoke to on the odd occasion are the only reason I wouldn’t plea for this review to have 0 stars. I have requested contact information for HO in order to raise a formal complaint. Horrific company and will never be using them again.
5/5
TrustpilotFantastic experience with Fenn Wright…
I cannot recommend Fenn Wright’s highly enough. From the perspective of a buyer, they’ve been nothing short of brilliant. They’ve managed my expectations clearly throughout the whole process, from offer to completion. And, what would normally be viewed as a fairly stressful experience, the conveyancing process has been smooth sailing throughout. In particular, Kirsty King, who has been in weekly contact with status updates and actions, as well as managing all parties involved. She’s really gone above and beyond to help the process through to completion, and her knowledge, experience and willingness to help is a credit to Fenn Wright’s. I would have absolutely no hesitation buying again through Fenn Wright, or indeed listing through them.
5/5
TrustpilotThank you Fenn Wright
To begin with we were disappointed that we had so few interested parties and felt that maybe more could have been done to promote the property.
5/5
TrustpilotFrom Start to Finish
From Start to Finish , we were kept up to speed with updates / sales details and viewings , Paul , Jo, Naomi and team helped the best they could
5/5
TrustpilotHouse sale progression
Kirsty kept us informed throughout the process as well as managing our expectations! A big thank you to a lovely lady.
5/5
GoogleI've had lots of experiences with letting agents over the years, this is really one of the only positive ones - responsive, respectful, and happy to help. What more could you ask for?
Hi Samuel, many thanks for your lovely review which has been passed to our property management team, Stella.
5/5
GoogleFive stars say no more, thankyou Tony.
Thank you
1/5
TrustpilotProperty mis-description, such poor service and attitude
I have recently purchased a property through this outfit, something I will never repeat again following this experience!
5/5
TrustpilotSimply Fantastic.
From the start, Paul valued our home and gave realistic expectations, Sarah then arranged viewings, which were quickly successful.
5/5
TrustpilotAn outstanding experience with Fenn Wright, Stanway
I have recently sold my home and purchased a property using Fenn Wright of Stanway
5/5
TrustpilotFenn Wright was first class
Fenn Wright was first class. Kirsty was so lovely, very helpful, always checking in, couldn’t fault them.
5/5
TrustpilotPhil, Kris and Kirsty
Phil, Kris and Kirsty all were extremely helpful throughout the purchase of the property. As a first time buyer things can be extremely daunting but the process was simplified and I was aided where needed. The response was extremely fast and I can’t really fault the service I received.
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Tell us what you need and we'll put you in touch. Fenn Wright hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lawford.
