Trusted Agent profile · Larkfield
★★★★★
616 reviews across 4 platforms
The Inn House, 777 London Road, Larkfield, ME20 6DE
Simon Miller and Company's office in Larkfield, at The Inn House, is rated 4.7 out of 5 across 616 reviews on four platforms, including 204 Google reviews rated 4.5.
204
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
401
Reviews on Trustpilot
Business-wide
Every review we hold for the Larkfield office, from every platform, shown as written. First names only.
5/5
TrustpilotWasim and the team were professional…
Wasim and the team were professional and efficient throughout. If it wasn’t for the Sales progression team I’ve no doubt it would have taken the independent solicitors another 6 months to complete. Well done to all and for their tenacity. Much appreciated.
5/5
GoogleOur experience with Simon Miller was great. Andrew McGinty made the process easy we didn't have to worry about anything as we was always kept up to date with progress. The whole process of purchasing our property through them run smoothly.
We're thrilled to hear that your house purchase went smoothly and that our team kept you up to date throughout the process. Thank you for your positive feedback and for choosing our company to purchase through.
5/5
TrustpilotSimon Miller & Co’s Professionalism
Simon Miller & Co were the first Estate Agent I contacted when I decided to sell my property as I’d had very good service from them when renting out a property. Tony Haskins valued the house and was thorough in his assessment. I had confidence in his valuation and decided to look no further. I was kept informed of viewings and prospective purchasers and advised by Hayley Champion on how to proceed. I have been informed by Hayley at every stage and she has kept in contact with me right up to completion. I have no reservations in recommending Simon Miller & Co when renting or selling a property. The staff are friendly, always accessible, efficient and professional.
1/5
FacebookHaving bought and sold many times over the years, I can honestly say this (Andrew - Larkfield branch) has been the worst experience of any estate agent I have ever dealt with (and there have been many brilliant ones!). My advice would be to take the sales pitch to get the instruction with a (massive) pinch of salt - so much of the service described wasn't subsequently delivered. And, if you are making offers on properties through them, be very wary as they openly share the names, contact details, budget and offers made (in my experience going back three years!), as part of getting people to market properties with them (and yes, I have the evidence and am sharing it with the ICO). Never again! Oh, and the icing on the cake... knowing that their thousands of pounds commission was in the bag, they didn't even bother to let us know that the sale had completed. - just about sums up the level of customer service received throughout.
5/5
GoogleWe didn’t have the simplest of purchases but thanks to the hard work and overall knowledge of Andrew and Dan, our purchase was able to go through as smooth and quickly as possible. Would 100% recommend them to anyone and use them again myself
5/5
TrustpilotGreat overall service from Simon Miller
If you want to move and sell your house I would 100% recommend that you use Simon Miller. They are way above any other estate agents I have used before and we have moved a fair few times. Excellent guidance and advice all the way through and they fight your corner where required. Great service and worth every penny.
Thank you for taking the time to leave a 5 star review of our company. I'm extremely grateful and hope you will use our services again should you choose to move in the future.
5/5
TrustpilotWasim and team went above and beyond…
Wasim and team went above and beyond nothing was too much of a problem woul highly recommend to any one wanting to buy or sell a property
5/5
TrustpilotWasim and Simon Miller have sold our…
Wasim and Simon Miller have sold our last two properties, both achieved over the asking price and on both occasions there has been a positive experience felt with response times and actions being closed efficiently. will use again.
5/5
TrustpilotWe recently purchased a property via…
We recently purchased a property via the Headcorn branch of Simon Miller. Jeremy kept us informed throughout the process and ensured that all parties in the chain were pushing forward in the right direction throughout the duration of our purchase.
5/5
TrustpilotHouse sale
I have recently sold my property with Simon Miller and can’t praise the team highly enough. The house was sold very quickly and all viewings were hosted at a time to suit both myself and prospective buyers. I was kept up to date and progress from start to finish and they were also very helpful in assisting with my onward purchase.
We try to secure a ensure the buying and selling process is as stress free as possible. Strong communication is the as it instills confidence and puts peoples minds at ease. Good luck in your new home.
5/5
TrustpilotGreat service!
I sold my house with Simon Miller at Snodland. Unlike Wards these are realistic and understanding hence Simon Miller properties sell reasonably quickly, others don't.Michael and Harry are both very good at keeping in touch, communication updates are relevant and useful and they are always positive and helpful.Many thanks to you both for your patience and continued support throughout the process.
We always try to price properties correctly. We are in the business of selling houses and over inflating the price often has a detrimental affect. I pleased to understand you were kept well informed throughout the process and wish you all the best for the future.
5/5
TrustpilotJeremy was so helpful throughout the…
Jeremy was so helpful throughout the whole process and kept things on track and informed us what we needed to do and when. Really helped push the sale through with the chain and kept in contact when he said he would.
5/5
TrustpilotProfessional and efficient service
We are both very satisfied with the service we received. Wasim and his team throughout the process provided a efficient and professional service. He always returned our calls and was easy to access. He provided support throughout the long difficult pandemic.
4/5
TrustpilotGreat Estate Agent team
The Maidstone team at Simon Miller were great in helping us with our recent house move to our dream home.The main thing that stood out was the seamless transition between the team. This included the first valuation with Simon, then Paige and Elliot viewing our property so they’d be well positioned to market our house for prospective buyers, Wasim taking over the negotiation and day to day management of the process, followed by Liberty-Mai and Gemma handling the communication with our vendors/purchasers. We ended up selling and buying with Simon Miller as the Estate Agent on both sides and confident they managed to get a fair price for all parties involved. With so many moving parts we felt they did a great job in overseeing everything to a positive conclusion and were crucial in getting the exchange of contracts sorted within a tight deadline.We would happily recommend the team!
5/5
TrustpilotIv used simon miller several times now…
Iv used simon miller several times now and have always been happy with them , Jeremy has always kept me informed every step of the way and when he"s not available Paul has been there to sort thing out.Thank you to all the team at HEADCORN.
5/5
TrustpilotEXCELLENT SERVICE PROVIDED
We previously were going to sell but had to pull out so our house details were already with Simon Miller. One year later we saw a house on the market with Simon Miller. We viewed and then very next day Wasim came to us and we re-signed a new contract. Half an hour later, a couple came to view and put in an offer for the full asking price.Throughout our dealings with Simon Miller, I can honestly say that ALL staff I spoke to or met were professional, helpful, friendly and efficient. They kept us up to date with the progress, often ahead of our solicitors, and guided us through the process.I would have no hesitation in recommending Simon Miller as the service they provide is excellent.
1/5
TrustpilotI have to say from the outset that…
I have to say from the outset that Sandra in the lettings team was absolutely brilliant, showing me around and dealing with the negotiations. However, Dipika and Lyndsey in the property management team have been unprofessional and unsupportive of us the tenants in our home. We have had ongoing issues from the beginning of our tenancy and nothing is ever chased up, phone calls are not returned and we really are not looked after at all. Our landlord insists on doing the maintenance himself when he clearly has no time and unfortunately only lives 2 doors down from us. The agency do not check in on us or see how things are progressing. We signed a new lease on the understanding that issues would be resolved but have had to push everything along - and still no resolution - avoid properties managed by Simon Millar
5/5
GoogleHad an amazing experience with the company. Sandra was especially wonderful. Very helpful and polite. It was a pleasure to have her show us around and help us move in. She really was amazing.PositiveQuality, Professionalism, Value
5/5
TrustpilotGreat service from Jeremy…
Great service from Jeremy of Simon Miller (Headcorn), he really has gone above and beyond in these difficult times, to help us sell my late Mum’s property. I look forward to things getting back to a new ‘Normal’ allowing the local office to reopen, this will further improve their service and reinforce their local presence
Thank you for entrusting us to sell you late Mum's property. I'm especially pleased to hear you felt the service provided by Jeremy was above and beyond. I'm sure things will get back to normal in the near future. Thank you
5/5
TrustpilotJeremy
Jeremy, from period homes at Simon miller showed us round the property that we ended up buying. He kept us informed about progress and was excellent towards the end of the sale and went above and beyond, when some of the progress was particularly slow. If I ever move again, he will be my agent. Thank you, we are looking forward to starting our new journey in our new home next week.
5/5
GoogleThe whole team at Simon Miller Larkfield have worked really hard to sell our house and manage our chain. They always keep us updated with what's happening and have given good professional advice. Especially thank you to Katie, Dan and Georgie. Would highly recommend.
5/5
TrustpilotBest of the bunch in Maidstone
Best of the bunch in Maidstone! Our sale was long- winded but Wasim and team got there for us in the end!I’m sure Wasim will find us another house to our requirements soon😊.Every estate agent needs a ‘Wasim.!!
5/5
TrustpilotSimon & Miller Wasim & Team
Wasin at Simon & Miller was fantastic from start to finish. I was able to get in contact with Wasim whenever I had any questions, as the sale of our house progressed. The whole team at Simon & Miller were a credit to the company name throughout the whole process. I would definitely recommend.
I'm proud to have such and enthusiastic, professional team who are always willing to go the extra mile for their customers. Wasim and his team will be delighted to see you have taken the time to leave a 5 Star review based on your recent experience. Thank you.
5/5
TrustpilotKnowledgeable, professional estate agent
We have been so impressed viewing houses with Paige from Simon Miller. Paige is professional, knowledgeable and friendly and we trust her completely to show us properties that she thinks would be suitable for us. Can't recommend highly enough. Thank you Paige.
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