Trusted Agent profile

Eden Estates reviews

4.9

★★★★★ Excellent

215 reviews across 3 platforms

781-783 London Road, Larkfield ME20 6DE

Eden Estates's Larkfield office at 781-783 London Road is rated 4.9 out of 5 across 215 reviews on three platforms, including 211 Google reviews rated 4.9. Checked 9 October 2026.

Google logo

4.9 / 5

211

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Larkfield office, from every platform, shown as written. First names only.

5/5

Google

Honestly, we have been nothing but impressed with Jeff and his team. We took a chance with Eden being a new estate agent in the area, but we’ve had a fantastic service from start to finish. As with any estate agent, what matters most is communication and straight talking, and alongside receiving weekly updates, Jeff was on hand to push us through the final stages, liaising between solicitors to make sure we hit our deadline during these challenging covid times. Eden will be our first port of call the next time we decide to sell.

Lee · 14 June 2021

Agent replied · 13 June 2024

Thank you for the review Lee, It really makes a difference.

5/5

Google

I was very impressed with the service from Jeff, Kieran and the team at Eden’s. The only let down was the use of ASAP to progress the sale, who they thankfully stopped using mid way through, and this fixed the issue. I would happily recommend them to others wishing to sell their property. I found them prompt, polite, knowledgeable, and responsive, and I’m thankful for the time and effort they invested in me and the propertyPositiveProfessionalism

Charlotte · 23 October 2021

Agent replied · 13 June 2024

Hi Charlotte. Thank you for the review. In relation to ASAP we tried something to better the business and when we needed to we listened to our clients concerns and pulled it all back in house. Really happy that you happy. Good luck.

5/5

Google

Lisa gave us amazing support during our recent house moving experience. She often went above and beyond to help us get our move over the line. Thanks Lisa.

Kevin · 16 January 2026

5/5

Google

We had the absolute pleasure of being shown our potential new home by Toby today. After months of viewing properties and growing a little weary of estate agents who often arrive uninformed and disengaged, Toby was a breath of fresh air. He …

Eve · 16 August 2025

5/5

Google

Lovely staff who are friendly and approachable. Caroline is lovely and was always providing us with weekly updates. Very knowledgeable and genuine. Staff were always positive, despite having a long 10 month wait which was down to vendors. Lovely little goodie bag received on completion.

Luisa · 14 April 2024

Agent replied · 13 June 2024

HI Luisa. Thank you for this. It really helps a small business when people leave an accurate report of their experience.

5/5

Google

A huge thanks to Jeff and the team. Having just purchased a property through Eden I can honestly say the experience was very professional, prompt and quite a relaxing experience given the stresses that are usually associated with moving home. Jeff was always quick to update any progress between solicitors and support my needs as a customer for best experience. Great job guys thank you - would happily sell/purchase with the Eden team again.

Kris · 14 June 2021

Agent replied · 13 June 2024

Thank you for your kind words Kris. We wish you the best of luck in your new home.

5/5

Google

We have just bought our forever home through Eden estates. We had the pleasure of having Caroline as our sales progressor and couldn’t be happier with the experience. Caroline was extremely knowledgeable, professional, and patient as we navigated the home buying process. She took the time to understand our needs and preferences, and empathised when emotions ran high. Caroline was responsive and upbeat throughout and whilst we have no plans to ever move again, I highly recommend Eden estates and Caroline for anyone looking to buy or sell a property.

Karen · 15 January 2024

5/5

Google

Eden estates have been amazing from start to finish! My partner and I were unsure whether to make the jump of moving into our second home but Eden reassured us and have been there for us throughout the whole process. Nothing is too much like hard work for them, they are so willing to help, so friendly and supportive. Angie was amazing with organising viewings and keeping in contact throughout the whole process. A special mention for Caroline, she has been phenomenal throughout our moving process. She is so helpful and friendly and without her the process would’ve been a lot more stressful! She is brilliant in contacting solicitors and estate agents and checks in weekly to update you- I can’t fault her! Thankyou Eden for making our move so stress free!

Katie · 16 December 2023

5/5

Google

Amazing was a very difficult time for me there patience and persistence was much appreciated. I would highly recommend them they kept me informed never made me feel a nuisance and found them friendly and efficient Maddie and Jon were there to hold my hand through this stressful time and can’t thank them enough x

Carole · 14 June 2023

Agent replied · 13 June 2024

Carole we are so happy it all worked out. Wishing you many happy years in Wales

5/5

Google

The team at Eden are professional and extremely helpful. I cannot thank Lisa enough for all she did. Through such a stressful time (at no fault of Eden’s) Lisa went above and beyond and I strongly believe without her I would not have been able to complete. It was an absolute pleasure buying my home through Eden Estates.

Madhia · 28 December 2024

5/5

Google

My experience selling my house via Eden Estate has been a great one. Staff are helpful with weekly updates. They are easily approached and typically try their best to answer questions, facilitate actions and solve problems. I am very grateful to all their help and ability to absorb my stress during the process.

Mona · 14 June 2023

Agent replied · 13 June 2024

Hey Mona! (there may be a song there - lol). Thank you for the kind words. It was a pleasure to help you move. We will miss your office visits, don't be a stranger.

5/5

Google

Maddie and the team at Eden did an excellent job of managing the sale of my Mum’s property. Maddie kept me up to date every step of the way through the process, even “herding cats” in the chain at times to ensure she got the job done! Very happy, would highly recommend.

Giles · 14 June 2023

Agent replied · 13 June 2024

Thank you for the kind words

5/5

Google

I cannot express my gratitude for the professionalism and support given to me in selling my late Aunt’s home. If you need an estate agent to go over and beyond what is “expected” then Eden Estates are certainly the team for you. Thank you all so so much for everything. Special thanks to Angie and Caroline who have been angels and of course John and the rest of the team. You are all absolutely amazing!

Emma · 15 January 2024

5/5

Google

Before selling my house I was of the opinion that estate agents didn’t have to contribute to the sale of a house that much due to the internet. HOW WRONG I WAS! I cannot give enough praise to the staff at Eden Estates Larkfield. There positive outlook, empathy and determination to get the right buyer for our home and for what is was truly worth . Well done all of you and I would recommend using Eden any day Completed recently 😊

Sheridan · 13 September 2025

5/5

Google

After almost 6 months of waiting (not Edens fault), we finally got told today we exchanged and have received a date for completion! Lisa made the whole process so easy for us, and we whole heartedly relied/appreciated her support through out our difficult chain. Thank you so much to everyone at Eden Estates, would definitely recommend!

Chloe · 5 November 2024

5/5

Google

I have just successfully purchased my first property through Eden estates. Every member of the agency responded promptly to my enquires from my initial call. I would like to thank Maddie Berry in particular for her high level of support. She was in constant contact, responded immediately to my enquiries and explained each of the processes as the purchase continued. She ensured my purchase was as seemless and as stress free as possible. I cannot recommend her and Eden estates highly enough.

Yvonne · 14 June 2023

5/5

Google

I sold my home with Eden Estates and I can't recommend them enough. After getting valuations with a few agents in the area Jon went the extra mile to prove I could trust them with the sale, Bliss and Lauren worked together to find me the right buyer resulting in a sale price exceeding the guide price, and finally, once the sale was agreed Maddie liaised between myself, my buyers and our solicitors to ensure the sale progressed to a succesful conclusion. Thank you to everyone at Eden.

Samuél · 14 June 2023

5/5

Google

I highly recommend Eden Estates. I found a buyer for my house within a few days. Even though they pulled out, Loren from Eden reassured me they would find another buyer, which they did quickly. Loren, Bliss, Angie and Billy were excellent. They kept me informed with feedbacks from the viewings. Once we had a buyer, Maddie took over, regularly keeping me up to date on how the house sale was progressing and also liaising with solicitors and my seller’s estate agent. A first-class service.

David · 14 June 2023

5/5

Google

I want to express my appreciation and share positive feedback regarding your exceptional work. Your dedication, professionalism, and expertise were outstanding throughout the entire process, from the initial viewing to the final closing. Your real estate market knowledge and attention to detail ensured a smooth and successful transaction. Your communication skills were exemplary. You informed and updated us at every step, promptly responding to our questions and concerns. Your ability to explain complex concepts clearly and concisely greatly facilitated our understanding of the process, and we always felt well-informed and confident in our decisions. Your commitment to achieving the best possible outcome for us was evident from the start. In addition, your ability to navigate the negotiation process with professionalism and finesse was remarkable, resulting in a successful closure. Moreover, your responsiveness and accessibility were highly appreciated. You were always available to address our concerns, provide guidance, and offer support whenever needed. Your availability and dedication to providing exceptional customer service created a sense of trust and confidence throughout the entire transaction. Thanks for your efforts. We are incredibly grateful for your exceptional service and would not hesitate to recommend you to others seeking a knowledgeable and reliable house agent. Once again, thank you for your outstanding efforts. It was a pleasure working with you, and we sincerely appreciate everything you have done for us. We wish you continued success in your future endeavours and look forward to doing more business soon. Emmanuel

Emmanuel · 14 June 2023

5/5

Google

Fully recommend Eden Estates for your house Sale. From the time Jeff came around and valued the house, service was excellent. Lauren was expectional at showing clients around and we were happy to leave it in her capable hands. From the time of offer Maddie, the move manager has been outstanding as we had a few problems along the way in the chain and she jumped through hoops to help resolve them, even the directors stepped in to help too. A great service and would fully recommend 👌. Thank you all at Edens 😊

Claire · 14 June 2023

5/5

Google

Eden estate was recommended by a friend so after using some well known estate agents in the past and not having any joy selling our house we thought we would give eden a try they were brilliant they managed to get lots of viewings which was a great start they got us a buyer and helped us find our new home the whole experience from start to finish was superb and stress free we were kept updated through the whole process our calls were always answered and a big thanks to Maddie the move manager she was very professional and helpful throughout the final process . I would highly recommend eden estates and would definitely use them again . Thanks again Maddie and the whole team at Eden Estates

Sean · 14 June 2023

5/5

Google

Having tried to sell our property via 3 other, larger, established Estate Agents, the whole experience of dealing with the team at Eden Estates, Jon, Jeff, Bliss and Maddie was a breath of fresh air. Unlike the others they didn’t fill our heads with stuff that we wanted to hear and false promises. They were open and honest, and did exactly what they said they would do. They have a proven method of getting the viewers and obtaining a good price. Would I recommend them? Would I use them again? . . . Yes, without hesitation!

Paul · 14 June 2023

5/5

Google

I have been extremely happy with the service that Eden Estates provided me from selling my house in 1 open day for a better price than I expected right up to completion. I would like to thank Maddie Berry the move manager for her continuous support and guidance through the whole process, from weekly catch ups (seeing how we were getting on with finding a property in a very high demand & fast moving market) providing me with updates with regards to the sale of my property and the other links in the chain and helping me through a very stressful exchange & completion process. Maddie is an asset to her team and I will be recommending Eden Estates to any family & friends who are thinking of moving home, thank you Eden you have been great x

Sam · 14 June 2023

5/5

Google

What journey it has been with Eden Estates. From their first visit in 2020 where they valued our previous home to last week where our journey ended and we moved into our new home, Eden have been fantastic from start to finish. Very patient and never pushy. Even when we decided to come off the market after our previous home sold for the first time, they understood our reasons at the time and never had a negative attitude towards us. They were more than happy to wait until we were 100% ready. When we decided to go for it again around march 2022, they were as efficient as the first time and sold our house above the asking price, their sales agents are fantastic. Because of the long chain, the conveyance process was lengthy, and very stressful at times especially near the end but a special mention to Maddie Berry (Move Manager) who was excellent. Maddie always stayed patient and professional until the very final moment, we’re very grateful for her help. Always kept us updated throughout the process. Thank you Eden you were brilliant. Would highly recommend. A few days now after we have moved into our new home, the dust has settle and we love our new home ❤️

Ibrahim · 14 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Eden Estates's Google reviews

Questions about Eden Estates

How many reviews does Eden Estates have?

Eden Estates's Larkfield office has 215 reviews across three platforms: 211 on Google, 3 on Facebook, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Eden Estates's rating?

Eden Estates is rated 4.9 out of 5 across all 215 reviews, and 4.9 out of 5 on Google from 211 reviews, checked 9 October 2026.

Where is Eden Estates's Larkfield office?

Eden Estates, 781-783 London Road, Larkfield ME20 6DE.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.