Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe received an amazing service from R&B.
Really lovely and professional people who kept us informed with courtesy calls and emails. Jamie, the viewer, was by far one of the best viewers we had showing us around a house, and we looked around a lot of houses!
She was enthusiastic without being pushy, and was a pleasure to spend time with. The whole team couldn't do enough for us and we would highly recommend them to anyone thinking of selling their home.
Thanks R&B for a great experience.
Zak · 18 June 2019
★★★★★ 4/5
GoogleOur house sale with R&B went through very smoothly and swiftly from start to finish, with Hannah and Tracey making sure they phoned or emailed and kept us up to date all the way through the process. Selling our home with R&B was a very good experience. We are thankful to the team. Adrian and Lucy
Adrian · 17 June 2023
★★★★★ 5/5
GoogleI recently bought a house from R&B. They use an intermediary, in my case, Tracey, who liaised with me, the sellers and our solicitors. This really helped the process along because I knew that I would be regularly updated as to progress and could always query things with her along the way. Thank you.
S · 17 June 2023
★★★★★ 5/5
GoogleExtremely helpful and efficient.Special thanks to Jodi for all her support through the process.PositiveResponsiveness, Professionalism, Value
Sue · 17 June 2022
★★★★★ 5/5
GooglePurchasing your first home can be really stressful and mine was a roller coaster. Tracy love and team were really professional and always tried their best. Very happy with my experience
Jim · 24 September 2024
★★★★★ 5/5
GoogleWe have been very impressed with the service we have received from R&B. Nothing was too much trouble and attention to personal questions was excellent. We would highly recommend their services.
Lesley · 17 June 2022
Agent replied · 16 June 2024
Thank you so much for your review Lesley. It only seems like yesterday when Charles listed the property for let back in 2016. We will miss dealing with you and delighted that the property has gone to such lovely new owners. Thank you, once again, for your custom over the years both on the property management side and more recently the sales side and we wish you both all the best for the future. From all at R&B Estate Agents
★★★★★ 5/5
GoogleR&B made the let of my property extremely simple, efficient, and a pleasant experience rather than an ordeal. Their staff were attentive, helpful and most of all, very responsive. This was my first time letting a property and I had a lot of questions that they answered immediately and put me at ease. Would definitely recommend and will definitely use R&B again. Thanks!
Carl · 17 June 2022
★★★★★ 5/5
GoogleTracey love ❤️ what can I say exceptional/professional/ goes above and beyond and true to her word if I've rang shes answered if I've emailed shes replied how refreshing is that she has also been a great support threw out the whole experience I can't thank her enough
M · 20 October 2023
★★★★★ 5/5
GoogleJust sold my house in Heysham with R&B. everything from start to finish was first Class. and it was a pleasure doing Business with the team. Thanks again and i would highly recommend R&B TO Everyone .
David · 17 June 2021
Agent replied · 16 June 2024
Thank you for your kind words David. We are happy you chose us as your Estate Agents! We wish you well for the future.
★★★★★ 1/5
GoogleNo one came to the appointment given at 10 and 10:30. You won't come, why are you giving appointments to people? This is not fair.
Mustafa · 17 November 2024
★★★★★ 5/5
GoogleJodie has been absolutely fantastic with our recent purchase. Thanks for everything.
Rick · 17 June 2022
★★★★★ 5/5
GoogleThey were straight forward on costs and managed my expectations perfectly. They kept regular contact and I cannot fault them. Sold my house in less than 6 weeks and kept on top of things.
Joshua · 17 June 2021
Agent replied · 16 June 2024
Thank you Joshua, We are happy you chose us as your estate agents! And we all wish you a fabulous future in your new home.
★★★★★ 5/5
GoogleIt's only to be expected that maintenance or breakdown issues happen from time to time. The speedy way in which RB have managed the issues, and the calibre of tradesman instructed, has meant repairs have been done with minimal convenience. Less stress has got to be a good thing.
BRIAN · 17 June 2023
★★★★★ 5/5
GoogleGreat service, all the team were very professional and kept us up to date throughout the entire process! Thanks especially to Lee, Timon and the lovely Jodie!
Emma · 17 June 2022
Agent replied · 16 June 2024
Hi Emma, thank you for your lovely words. We will be sure to pass the message on to the R&B team! We are very pleased to hear your experience with R&B and we wish you well for the future.
★★★★★ 5/5
GoogleExcellent customer service, very polite over the phone and very helpful in these uncertain times. would highly recommend using this company if looking for a house in the Lancaster area. 10/10PositiveResponsiveness, Quality, Professionalism
Nathan · 17 June 2021
Agent replied · 16 June 2024
Thank you for your review. We appreciate the feedback. Good luck for the future.
★★★★★ 5/5
GoogleHi, I would like to just say how amazing the estate agent was that attended the viewing yesterday.
Dan, made us feel very welcome and was a great help answering the questions we had. As this was our first ever viewing we were nervous on what to expect but this gentleman made us feel relaxed, and reassured! 10/10 service!
Thank you very much!PositiveResponsiveness, Quality, Professionalism
Katie · 17 June 2021
★★★★★ 5/5
GoogleGreat Estate agents. Highly recommend to anyone looking to sell a property. Professional friendly staff. Special mention too Jamie and Tracey who in my opinion went above and beyond expectations. Thanks to everyone at R&B.
Adele · 17 June 2020
Agent replied · 16 June 2024
thank you ever so much for the great review. We will be sure too pass the message on to Jaimie & Tracey.
★★★★★ 5/5
GoogleJust rented from the RB agent,and the process was very efficient and professional. Jodie@RB, was really supportive and kind, and readily responds to your concerns.
Would recommend RB agents, at any time.
Chikodili · 17 April 2024
★★★★★ 5/5
GoogleI’ve just started the moving house process but Callum at R&B has been great. Really friendly and approachable, always got back to me if I have any questions. Nothing seems too much trouble, definitely making this process less stressful.
Fran · 19 November 2023
★★★★★ 5/5
GoogleThe customer service was outstanding.
Can't thank enough Tracy&Rebecca for all guidance and support they have given throughout pur journey to get our property. R&B is highly recommended 😊😊😊 …
Joby · 17 May 2024
★★★★★ 5/5
GoogleProfessional and friendly staff who kept us well informed on progress. Always willing to answer our questions and keep us stress free!
Michael · 17 June 2022
Agent replied · 16 June 2024
Thank you Michael for the 5* review!
★★★★★ 5/5
GoogleBoth Lee and Tracey have been exceptional in helping and encouraging us through a very difficult sale and purchase. They have been willing to go the extra mile to ensure that all processes were covered and it has been a pleasure dealing with them. We would have absolutely no hesitation in recommending them to anyone wanting a reliable team to help sell their property.
Christine · 17 June 2020
★★★★★ 5/5
GoogleI’ve rented a property through R&B for the past few years. We’ve recently move into another property but I’d just like to thank the lettings team; Particularly lettings manager Jodie. She’s been fantastic with us throughout the whole process. Nothing has ever been to much! She’s a credit to R&B. Thanks again x
Molly · 17 June 2022
★★★★★ 5/5
GoogleWe rented out our house with R&B and they where amazing everything we asked they helped us where fast with everything kept us all update with everything would highly recommend
Bronwyn · 18 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
