Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe entire team from start to finish were wonderful! John came to value the house initially and he was so personable and friendly and Maddie took the perfect photos and was the person along with Amanda to secure our buyers and we cannot thank them enough! Lottie kept us in the loop at every stage and was very reassuring and knowledgable. We only put out house on the market due to finding our dream home which Amanda showed us around a few times and she always took the time to talk to us and never rushed us which we really appreciated. It took someone like Tracey Love at the last stretch who was strategic in pushing the sale through on time which was no easy feat. We needed someone like Tracey when our nerves were fraught! Thank you so much to you all at GF properties we are in love with our new home and could not have done it without you !
Chantel · 14 December 2025
★★★★★ 5/5
GoogleR&B Estate Agents were great to deal with from putting the house on the market to the final sale. Maddy and Jared were fantastic to work with and very helpful with viewings and sale negotiations, great communication throughout. Tracey Love did sterling work chasing the various solicitors and buyers to get the sale over the line, she certainly went the extra mile for us. Her efforts made all the difference, we couldn't have done it without her.
Thanks to all at R&B, a great team to work with.
Malcolm · 15 September 2025
★★★★★ 5/5
GoogleI sold my house through this estate agent and received excellent service at every point. I was updated every 2 weeks, called before every viewing and given feedback after each. I never had to chase and was always kept up to date so many thanks to Maddy and Jared who were very professional & stayed in touch frequently. Once the property started to go through conveyancing, I dealt with Tracey who called every week and helped negotiate & push the sale through to completion. Excellent service and communication throughout - highly recommend!
Teresa · 23 August 2025
★★★★★ 5/5
GoogleJodie at R&B has managed my flat for the past eight years whilst I have lived overseas. She and her team have taken care of all aspects of tenant management from finding tenants, to keeping them happy and fixing things when they were needed. Jodie has done a superb job, she's been proactive, thorough and very professional throughout, even during stressful times. I could not be more pleased nor want for anything better or different. As an absent landlord it's important to have an agent that is reliable and who can be trusted to see things through, Jodie is all those things and I have been very pleased.
Robert · 24 July 2025
★★★★★ 5/5
GoogleI've just sold a house through R&B, having bought through them 7 years ago. Everything was handled perfectly, lots of viewings and an offer secured within a couple of weeks of being listed. I was kept up to date by Maddy & Jared initially, then Tracey pushed things through to completion. Tracey was super helpful with rounding up the estate agents and solicitors for my new house, ensuring completion happened on the day planned despite last minute hold-ups!
I'd definitely recommend selling through R&B.
James · 22 March 2025
★★★★★ 5/5
GoogleMy partner and I had have just bought a beautiful house, which we will enjoy making our new home. We are delighted with it, but the journey here has been really tough. We had the most excellent and professional service from GF. I'd like to particularly thank Aimee, who in the initial viewing stages was very helpful. She answered all our questions and found out the answers to quite a few more of our queries by getting in touch with the vendors. She was happy to show us the property several times, which was critical for us in helping us make up our minds. I'd also like to thank Tracey who was persistent, active and extremely diplomatic during the legal side of the conveyancing - a very challenging process.
Carol · 1 December 2024
★★★★★ 5/5
GoogleThank you R&B , especially Tracey Love for your outstanding support in securing our new property.
Your professionalism, patience, and market insight made all the difference. We truly appreciated your clear communication and dedication throughout.
Tracey made what could be stressful feel smooth and straightforward. Grateful to have worked with such a committed and trustworthy team! Special thanks to Jared as well.
Venkatakrishnan · 6 June 2025
★★★★★ 5/5
GoogleR&B Estate Agents were a pleasure to deal with, as our purchasers estate agent, especially Tracey. The completion process was made much simpler by having Tracey liaising and communicating with the solicitors and every party in the chain.
Warren · 23 December 2025
★★★★★ 5/5
GoogleI cannot possibly praise Jodie and the team enough! I have never rented a property before and the support I have been given since day one has been amazing. Nothing was ever too much trouble, and questions have been answered for me every step of the way. I am so pleased and grateful that I found this property and that it was listed with this estate agents. Honestly such a fantastic experience and one I would highly recommend!PositiveResponsiveness, Quality, Professionalism
Vicky · 17 June 2021
Agent replied · 16 June 2024
Thank you Vicky for the review. We wish you all the best for the future.
★★★★★ 5/5
GoogleJust wanted to say a huge thank you for all your assistance in purchasing our new house. It was a stressful time for us but your reassurance and constant updates helped us enormously. We really felt that your commitment went above and beyond in every aspect. Thank you to every member of the team you are all awesome but an especially big thank you to Judith whose positivity and enthusiasm kept us going. I’m hoping that this will be our forever home but we will definitely have no hesitation in recommending you to our family and friends.PositiveResponsiveness, Quality, Professionalism, Value
Sue · 17 June 2021
Agent replied · 16 June 2024
Thank you Sue for your review.
★★★★★ 5/5
GoogleThank you so much to Jodi and the team for everything you have done to enable us to secure our dream project property. From start to finish during a challenging process, you have kept us calm, informed, advised us and made the process as smooth as it could have been considering the difficulties we faced throughout. Couldn’t recommend you highly enough. You went above and beyond and we are very thankful for it.PositiveResponsiveness, Quality, Professionalism, Value
Rachel · 13 January 2022
Agent replied · 12 January 2025
Thank you Rachel for such lovely words! We shall pass on the fabulous review to Jodi. All of us from R&B wish you well for the future in your dream home.
★★★★★ 5/5
GoogleThank you so much to Jodi and the team for everything you have done to enable us to secure our dream project property. From start to finish during a challenging process, you have kept us calm, informed, advised us and made the process as smooth as it could have been considering the difficulties we faced throughout. Couldn’t recommend you highly enough. You went above and beyond and we are very thankful for it.PositiveResponsiveness, Quality, Professionalism, Value
Rachel · 27 August 2021
Agent replied · 16 June 2024
Thank you Rachel for such lovely words! We shall pass on the fabulous review to Jodi. All of us from R&B wish you well for the future in your dream home.
★★★★★ 5/5
GoogleThank you Tracey for your support throughout the process of buying my house, you are a real superstar. I was relying on you more than my solicitor. Every time I had enquiries you were there for the right support. I would give you 10 star rating if there would be an option. Thank you once again ❤️❤️.
Kiranjot · 26 March 2025
★★★★★ 5/5
GoogleTracey and the team were super lovely and were super helpful through the process. Will definitely be the first office we call it we ever decide to sell again!
Sam · 14 December 2025
★★★★★ 5/5
GoogleSelling our house with R&B Estate Agents was a breeze, and it's all thanks to Callum. His knowledge of the market and strategic approach were instrumental in getting our property sold quickly and at a great price. Callum's communication was impeccable, keeping us informed and addressing any concerns promptly. He demonstrated a genuine commitment to ensuring our satisfaction. We couldn't have asked for a better agent. We highly recommend R&B Estate Agents, and specifically, Callum, for anyone looking to sell their property with confidence.
Thomas · 19 November 2023
★★★★★ 5/5
GoogleJust to say that that without the help support and regular updates provided by Tracey Love at R&B, who dealt with the sale of a number of properties for us over the last six months, this would have been a very stressful time for me. Tracey was the reassuring constant throughout, an absolute gem!
Jo · 17 June 2023
Agent replied · 16 June 2024
It has been an absolute pleasure Joann, thank you so much for choosing us to sell all of your properties. We hope you enjoy your new home and the well earned rest after the property sales!
★★★★★ 5/5
GoogleWe have rented from R&B for around 7 years before buying our first home and they have been absolutely fantastic. The houses rental price have always been fair but competitive and the maintenance team really do ensure they are kept in good condition. The team are always easily contactable and helpful - a big shout out to Chloe who has also been happy to help and made the process of ending our tenancy stress-free.
Tara · 18 March 2024
★★★★★ 5/5
GoogleAfter accepting an offer on our house Tracey took over as our point of contact she was amazing! Going above and beyond keeping us and our buyer up dated with any new information, maintaining the sale. Nothing was to much trouble and Tracey would help resolve any issues or sticking points. I looked forward to our weekly call as there was always a positive outcome or progress with the sale. Tracey even helped guide me with our purchase.
Tracey was essential in helping the sale run smoothly and we couldn't have done it without her! It makes for an outstanding service, thank you so much.
Emily · 20 October 2023
★★★★★ 5/5
GoogleWe have just solded our house with R&B and I couldn't recommend them more .
Hannah that was dealing with our sale has been amazing! At the most stressful time of my life she has been so helpful and has reassured me every step of the way .
I was never left wondering how a viewing went and I have always felt she was doing her best to try and sell our house.
I would highly recommend R&B and I would recommend Hannah highly!
Thank you so much!
Amie · 20 September 2023
★★★★★ 5/5
GoogleFantastic team! Everything went smoothly. Tracey deserves a special mention. Always kept me updated and a joy to work with.
Ekeoma · 9 January 2026
★★★★★ 5/5
GoogleFrom the outset, after putting in our initial offer for a property, R&B were excellent in maintaining communication during the ensuing process. From the point of informing us that our offer had been accepted, through the process of addressing relevant questions that arose regarding the property, contact with the office was efficient, courteous and very helpful. As the purchase process began to lag over legal matters, Tracy was brilliant in applying appropriate pressure where it was needed and keeping us informed at every stage through to successful completion. Many thanks, R&B!
Barry · 21 August 2023
★★★★★ 5/5
GoogleMe and my partner have recently rented through R&B Estate Agents. Phoenix was handling the property we've moved into. The whole process from viewing to getting the keys has been incredibly smooth and very professional! She has been fantastic to deal with (the only estate agents we've had that have turned up on time to a viewing!). Managed to get our key handover pushed through in one day once all checks were completed! Incredible and could not recommend more! Thank you!
Savannah · 17 June 2023
★★★★★ 1/5
GoogleIf you want a visual representation of how poor R&B are, see our sign that has been left for months after our contact ended with them.
I don’t think R&B would be able to sell ice to an Eskimo! Their utter lack of professionalism and blatant lack of sales skills are some of the many reasons we wanted out of our contract asap.
They employ random people to show houses and have absolutely no idea how to sell anything.
We switched from R&B to YesMove, and within 5 days our house sold for asking price!
If you want your house sat on the market and loads of uninterested buying wandering through your home, choose R&B!
Kaleigh · 16 August 2025
★★★★★ 5/5
GoogleAmazing service, me and my partner bought a house through R&B estate agent,from Hannah on the sales department to Tracey completing the sale was the perfect service we could'nt fault any work they did . Went above and beyond to help . Thank you Hannah and Tracey
Toni · 17 June 2023
Agent replied · 16 June 2024
Many thanks Toni - Hannah & Tracey were more than happy to help and were so pleased for you when it all went through - wishing you every happiness in your new home!
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