Mighty House Lancaster reviews

★★★★★ 5/5

Google

Mighty House proved themselves to be excellent property managers, honest, reputable and reliable, people to lean, depend on, so when it was time to sell our property, we put our trust in them. I can’t say the process was a totally smooth one, we hadn’t sold a house in thirty-five years, but we knew we had the right team to hold our hands through this unnerving process. Always at the end of the phone to answer any concerns we had and give us the best advice, we cannot thank all at Mighty House, enough! They truly went above and beyond! Janet Lynd

Janet · 16 June 2022

★★★★★ 5/5

Google

Beccy Quail, lead of Mighty House's residential lettings team, has been fantastic getting us started in residential lettings. Highly experienced, she has excellent judgement. No problem appears to be too large or too small for her sensible advice. She is always helpful and efficient at solving problems, and has steered us away from some elephant traps in this, our first year in the business. In our experience, Mighty House's full management service offers great value and peace of mind.PositiveResponsiveness, Quality, Professionalism, Value

Helen · 16 June 2022

★★★★★ 5/5

Google

Entire process went smoothly thanks to Beccy, she was a fantastic help throughout all of it by replying quickly to emails, helpful with information and even assisted me by moving some bags into my new place once I picked up the keys

Thomas · 16 June 2020

★★★★★ 5/5

Google

Hi Sarah Booth is an Amazing Sales Negotiator. Informative and proactive and friendly. What a Great service!

Eddie · 19 September 2023

★★★★★ 5/5

Google

Excellent service!! Ryan the plumber has attended a breakdown for me this week. Communicated well, gave honest advice and quality of work is outstanding. Thank you 💪🏻 The staff in the office are spot on too, thanks Paul 💪🏻.

Daniel · 16 April 2024

★★★★★ 5/5

Google

Thankyou Sophie, Alex and Sarah for going above and beyond in facilitating my purchase through Mighty house.

Pixie · 16 September 2025

★★★★★ 5/5

Google

Greg and his team have been amazing. I would have no hesitation in recommending them to anyone who wants to sell their property. They are absolute professionals and very good at what they do.PositiveResponsiveness, Professionalism

Dale · 27 August 2021

★★★★★ 5/5

Google

We have been renting out our apartment through Mightyhouse for a few years now. I would not change to another agency because Becci and the team at Mightyhouse offer a quick, efficient and very friendly service.PositiveValue

Hugh · 16 June 2021

★★★★★ 5/5

Google

I have dealt with many estate agents over the years, but Greg at Mighty House is outstanding. Nothing is too much trouble and queries are dealt with immediately. Moving is stressful but Mighty House takes the stress out for you.

Linda · 16 June 2020

★★★★★ 5/5

Google

I am renting with Mighty House for the first time and the lettings team, Emma and Beccy, have provided me with the best experience I've had letting to date. They are professional, knowledgable, hard-working, and often go above and beyond. Most importantly though they have treated me like a human being, and not just an income source. I feel respected and supported which has allowed me to relax and enjoy my new home.PositiveResponsiveness, Quality, Professionalism

Benjamen · 27 August 2022

★★★★★ 5/5

Google

Jorden helped to address my concerns patiently and put in time, effort and energy to provide all sufficient information for me to make a decision. She’s well aware that I’m a foreigner and she had been very much helpful. Jorden is a reliable agent, thankful to have spoken to her.

Satilla · 16 June 2023

★★★★★ 5/5

Google

Professional, helpful and knowledgeable. Peter and the team at Mightyhouse managed the sale of my flat and went above and beyond the brief, helping us both to find a local solicitor and tradesmen to update aspects of the property. Not your usual estate agent.

GJ · 18 June 2014

★★★★★ 5/5

Google

Looking into getting my first property and Gary has been an absolute diamond. Sign posting me to the right people and been so informative on the process.

Jodie · 16 June 2022

★★★★★ 5/5

Google

We have let our house using Mighty House for almost 4 years. Although the first 2 years gave us a few causes for concern, when Beccy Quail came to the company the professionalism and standard of service provided improved dramatically. We have had no issues with the management since June 2019, and those maintenance issues arising were dealt with smoothly and efficiently. Whilst Beccy stays with the firm I can only see the service continuing to improve. A dedicated and conscientious member of staff, who we thank for all her support over the last couple of years.PositiveQuality, Professionalism

Matthew · 16 June 2021

★★★★★ 5/5

Google

Great experience with Mighty House. Special mention to Jorden Lee who was fully aware of my rental requirements and made sure she found a property for me. She kept me informed every step of the way and made everything easy. Will definitely use again in the future

Debbie · 16 June 2023

★★★★★ 5/5

Google

Beccy is very efficient and responds to our enquiries well! My friend and I didn’t have any problems in sorting out our rental agreement. She’s fantastic and lovely!PositiveResponsiveness, Professionalism

Lourdes · 16 June 2021

★★★★★ 5/5

Google

Beccy Quail is a fantastic estate agent that has always gone above and beyond for us. She is both responsive and professional.

Josh · 16 June 2022

★★★★★ 5/5

Google

Me and my partner have been letting with mighty house for nearly a year now. They have been so amazing, specifically Beccy. She has gone the extra mile to make sure that we are always up to date and is very prompt in getting back to us about any queries we have. Especially with the recent outbreak of covid 19 we have felt so looked after. Beccy has kept in touch and made us feel a lot more at ease as it’s been a very hard time for us. I can not recommend them enough!

Alisha · 16 June 2020

★★★★★ 1/5

Google

Upon arriving at my house i found that the keys i picked up from Mighty House did not fit the locks. I contacted Mighty House, they then provided me with new keys, however these new set of keys also didn't fit any of the locks. I was stuck outside my house for one hour in the rain because of the key issue. It shouldn't be my job to keep going back and forth to Mighty House to solve trivial issues like this. We have had a number of issues with the house, which we logged and complained about by following the correct protocol, however we are still in the same position as we were before and nothing is being done to fix anything.

Joe · 16 June 2020

★★★★★ 1/5

Google

Rented a house for a year with Mighty House. Upon moving in there were several problems, including an electrical fire, a bug infestation, water dripping through the ceiling from the shower, large changes made to the structure of the house (that we were not notified of) and the fact that the house hadn't been cleaned. When we complained about these problems to Mighty House, their attitude was 'well let's not point fingers, now can you please follow me outside and not make a scene in front of the other clients'. Each term they asked for the rent money weeks before the term started and student loan dropped. They explained that if you sent an email in to ask for more time that wasn't an issue. But if you didn't, you were charged for handing in the rent late. This farce happened each term, and based on their reaction to the email, it seems as if this issue caused them a lot of stress, yet they didn't rectify it. Before we even moved into the property, we had issues with Mighty House. We arranged a viewing for one house, then after waiting outside the house for 10 minutes in the middle of winter, called them and were told to meet the estate agent at the Mighty House building. We were then showed around 3 different properties by a member of staff who explained that this was the first she'd heard of it, and had been tasked with the viewing only upon our calling. Additionally, a friend brought up the same issues with viewing as we received. However, in her case, she ended up having to call, waited 40 minutes total, and claimed the viewing was extremely unprofessional. Every person I've spoken to about this company has only had criticism to speak of. In terms of daily interaction. They would notify us of anyone coming round to the property the day before most of the time, but towards the end of the year, just didn't bother, and let themselves in without warning on two occasions. I will compliment them when it came to repairs however, as repairs were done efficiently and in a timely matter. This compliment may be better paid to their outsourcer, FixFlo, but either way, this system was handled well. When it became time to collect deposits, they said within 3 days of moving out we would receive information regarding deposits. After waiting a month and then threatening to take legal action, six weeks later from the date we moved out, we received 3/4 of our deposit. The other quarter, over £100 in total (between the 4 of us) was removed, claiming that it was used to cover the cost of removing rubbish (but also explained that the house was in excellent condition). This rubbish will not have been anything more than the waste accumulated by our flatmate who lived there for a week later than us, as before we left, we made sure to clean the place as much as possible. Apparently Mighty House hired Bill Gates armed with 24 carat gold bins to remove that rubbish. Tl;dr: We have had problems with Mighty House all year, and consider them to be an incompetent, unhelpful business, that at best has taken on more than it can chew with work load, and at worst is providing deeply negligent support in the aims of trying to squeeze as much money from their clients as possible. I would not recommend Mighty House under any circumstances.

Chef · 16 June 2020

★★★★★ 5/5

Google

I have used Mighty House to rent my house twice now, and had an excellent experience both times. The second time in particular they went well above what I would consider great customer service. As I live overseas Beccy organised storage for some of my belongings, passed on other things to friends and organised a painter and a cleaner for me. I can thoroughly recommend using Mighty House and in particular dealing with Beccy, who was very easygoing and went well out of her way to do eveything to make renting my house a pleasant experience.

James · 16 June 2020

★★★★★ 5/5

Google

We have just let our property through Mighty House, and we are so grateful for all of the support they gave us, from finding great new tenants, through arranging for works to be carried out in the property between tenancies. They were quick and responsive in communication, and friendly and professional throughout. Very grateful and impressed. Thanks Mighty House!

Jon · 16 June 2023

★★★★★ 5/5

Google

Jorden helped to address my concerns patiently and put in time, effort and energy to provide all sufficient information for me to make a decision. She’s well aware that I’m a foreigner and she had been very much helpful. Jorden is a reliable agent, thankful to have spoken to her.

Satilla · 24 October 2022

★★★★★ 5/5

Google

The lettings and maintenance team have been fantastic, particularly Emma. Brilliant communicator. Very responsive, efficient. An excellent level of service provided.PositiveResponsiveness

Bethany · 16 June 2022